Angsana Hangzhou 5 stars

Name: Angsana Hangzhou - ALL
Address: 8 Westbrook Resort, Hangzhou, HANGZHOU, 310030, CN
Telephone: +8657185002000
Rating: 4.9

TripAdvisor rating 4.9/5 1,488 reviews

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8 Westbrook Resort, Hangzhou, 310030 HANGZHOU, China

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Angsana Hangzhou

Visit one of China's most beautiful cities. Stay in a traditional Chinese water town at our Hangzhou luxury hotel. Live in the lush Xixi National Wetland Park. Go birdwatching. Cross ancient waterways. Visit ancient temples. Bring hand-embroidered silk ho me. Come to a place where China's first Dragon Boat Festival was held in 1465. Discover an enchanting experience at Angsana Hangzhou.

My team and I look forward to having you as our guest at our Angsana resort in Hangzhou .

Henry Mr. SO, Hotel Management

Hotel extras

Spa and wellness centre
Outdoor swimming pool
Meeting Facilities

Our accommodation(s)

Room

Xixi Room - King

Non contractual photo

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Xixi Room - Twin

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Garden Room - King

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Garden Room - Twin

Non contractual photo

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Angsana Hangzhou

8 Westbrook Resort, Hangzhou
310030 HANGZHOU
China

GPS:30.267127, 120.087051

+86 571 8500 2000

+86 571 8500 2111

EAST HANGZHOU TRAIN

Railway station

Access: 13 km / 8.08 mi 40 min drive

SHENYANG HAGEN WAX MUSEUM

Entertainment/theatre district

Access: 1.2 km / 0.75 mi

XI CHENG SQUARE

Other attractions

Access: 2 km / 1.24 mi 5 min drive

XIXI WETLAND

Entertainment/theatre district

Access: 2.3 km / 1.43 mi

LONGJING VILLIAGE

Other attractions

Access: 7 km / 4.35 mi 20 min drive

XIXI WETLAND PARK

Park

Access: 1 km / 0.62 mi 5 min drive

WEST LAKE

Lake

Access: 5 km / 3.11 mi 20 min drive

HEFANG STREET

Shopping district

Access: 12 km / 7.46 mi 40 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

THE PAVILLION

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Indulge in a selection of international and local favourites at this warm and inviting all-day dining restaurant.

BAI YUN

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Overlooking the gentle pond and pagoda - this award winning local restaurant at nearby Banyan Tree Hangzhou specialises in the delicate flavours of Hangzhou and cantonese cuisine.

BREEZE BAR

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Chill out by this chic rooftop pool bar and enjoy a selection of comfort snacks and colourful cocktails.

LUNAR BAR

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Located on level one, this open space bar is the perfect venue to mingle and relax. Choose from a selection of 15 types of traditional Shaoxing wines and exotic cocktails or savour a cup from the impressive range of longjing tea Hangzhou's finest produce.

Meetings & Events

Non contractual photo

Number of Meeting Room: 4
Surface of the largest room: 63 m² / 678.126 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 40

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Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating 4.9/5 1,488 reviews

Lovely Hotel in a Scenic Area

MichaelC7622 Couples - 12/20/2024 TripAdvisor review

亲爱的朋友，您好！感谢您选择下榻杭州西溪悦椿度假酒店并与我们分享您的入住感受。十分开心得知您对我们员工专业的服务水平赞扬。酒店毗邻西溪湿地公园，临河而立，独揽自然田园的西溪风光，让每一位旅客在这里都能度过一个悠然的假期。期待再相遇，暖暖地问候一声：“欢迎您回来”！

Underwhelming

aaronL5927NT Friends getaway - 7/22/2020 TripAdvisor review

Hotel was fine. Nothing spectacular. At multiple times throughout my 2-day stay, I’d say 4/5 of the lobby staff wasn’t wearing a mask, or had it on below the chin. Unlike other hotels, nobody took peoples’ temperature upon arrival, something that seems like it should be the norm. At night a dinner party came in and out of the lobby, some of them smoking openly. Room was nice, albeit located in a shopping area without the feel of being in a Wetland. Rooftop pool was closed due to light rain, understandably so. Breakfast was fine. Overall, the location is nice if you want a change from West Lake and can get to enjoy the wetlands. I have 50+ nights in different hotels this year, and overall, I was underwhelmed by the Angsana here and also in Xian. You’re paying for the name brand I think. You can get better service, food, accommodations in some of the lower levels of Accor hotels.

You have serious problems, Banyan Tree..

Jtan8992 Families - 12/7/2019 TripAdvisor review

I’m appalled by the poor level of service in this Hotel... especially the breakfast operations in their cafe. The kitchen and service staff are not trained at all to serve foreign guests. Our expectation of the banyan tree experience have been seriously eroded with such bad service attitude we experienced in this property. (We did get some decent service from the Front Desk staff though). Pls, Banyan Tree Mgmt, go conduct a MS audit and find out what serious problems you’re having in this property. And pls, if you assign the Chef as the Duty manager, at least put him in a proper black suit. Definitely not going back there any time soon.

This place needs more newer reviews; it is not 5/5 by any stretch of the imagination

ybouc Couples - 10/26/2019 TripAdvisor review

Let me start with a quick summary, and then dig further. In short, if you want to size up this hotel, imagine a 5-star that was opened 10 years ago, and has had only the strict minimum upkeep since then. And the Banyan Tree nearby uses this as a “cheap overflow annex”. That’s a good picture of Angsana Hangzhou. Pros: - Very nice lobby and entrance (of course; you need at least a good first impression) - Parking is free (and it should be, if you look at it) Cons: just about everything else: - Tired property, needs better maintenance all around: bad painting here and there, stains on walls, carpets not in great shape, tired and noisy elevators, etc. - Room design originally attractive, but air conditioning does not work well (central override?), bathroom is slippery with no mat, amenities come in unbranded plastic pump containers (good for environment, but what am I using?) - Breakfast is ok, but ran out of options an hour before close - No acknowledgement of being an Accor Platinum member. Did I get an upgrade? No idea. Did I get any perks? No idea. No one even mentioned the membership. (Even though i booked direct from the Accor app) - Most staff, although they’re trying their best, are clearly very inexperienced. We come to Hangzhou often, and we usually try different hotels depending on our mood. This one was a big disappointment. Within the same price range (and even lower), there are literally at least a dozen better options in town. This hotel absolutely does not belong in the top 10 hotels in Hangzhou, not even top 20. I guess most positive reviews are quite a bit older, if you look at the dates they were posted. That might have reflected the reality then, but it certainly does not reflect the reality as of 2019. A real shame.

Fawlty Towers comes to China

Colin B Couples - 9/30/2019 TripAdvisor review

The actual hotel is in a good location and has a pleasant cultural theme. However we had some problems- * the toilet did not work after the first flush. * we are senior citizens so transparent doors to the bathroom and toilet are no longer groovy. *we needed people who spoke better English- my wife got frustrated with some staff and so senior management from the other Banyan hotel needed to intervene to save the day. *I am still unsure of whether I was billed correctly. *There are many areas that need painting and maintenance.

Dear guest,thank you for choosing Angsana Hangzhou and sharing your experience with us.We are sorry to hear that you have some troubles with us.About your suggestions,we have already conveyed it to the managers and they will follow up.Thank you again,looking forward to seeing you again.

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Angsana Hangzhou 5 stars

Description

Hotel extras

Our accommodation(s)

Xixi Room - King

Xixi Room - Twin

Hotel location

Access and transport

Hotel services

THE PAVILLION

BAI YUN

BREEZE BAR

LUNAR BAR

Breakfast

Pool

Meetings & Events

Our guest reviews

Our other establishments nearby