Banyan Tree Phuket 5 stars

TripAdvisor rating 4.6/5 4,114 reviews

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Description

Hotel extras

  • Largest all-pool villa resort in Thailand with 218 villas

  • Award winning Banyan Tree Spa offering relaxing rituals and focused wellbeing spa treatments.

  • DoublePool Villas offer the perfect setting for a romantic getaway with exclusive offerings.

  • 18-hole golf course catering to pro-golfers and beginners.

  • 6 onsite restaurants & bars including signature outlet Saffron and floating Bar - Tin Tapas

Our accommodation(s)

Hotel location

Banyan Tree Phuket

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 PHUKET
Thailand

GPS:8.012421, 98.295657

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.6/5  4,114 reviews

Certificate of excellence 2025

Amazing massage experience for a first timer

TripAdvisor rating 5.0/5

Adam S TripAdvisor review

I did a massage at the hotel and it was amazing, Kik did a great job and the whole team should be proud! It was my first massage and certainly won’t be my last

Dear Khun Adam S, Warm greetings from Banyan Tree Phuket. Thank you very much for taking the time to share your wonderful feedback with us. We are truly delighted to know that your stay was filled with relaxation and memorable moments. Your kind words bring great joy and encouragement to our entire team, as we remain committed to delivering exceptional and heartfelt service to every guest. We are especially pleased to hear that Niwat helped make your experience even more enjoyable. He was thrilled to receive your recognition; it inspires him and all of us to continue going above and beyond in creating personalized and meaningful connections. It was our pleasure and privilege to welcome you as our guest. Should Phuket call you back for another visit, please do not hesitate to reach out to us directly. We would be delighted to assist with any arrangements or special touches that could make your next stay even more memorable and tailored to your preferences. Thank you once again for choosing Banyan Tree Phuket as your sanctuary of well-being and tranquility. We look forward to the honor of welcoming you back for another unforgettable experience. Warmest regards, Salah Bsisso Hotel Manager

Phuket Cooking Class

TripAdvisor rating 5.0/5

Jennifer Levin G TripAdvisor review

Our experience with Eye and Chef Ton was really fabulous! They were helpful and fun but let us actually cook our own food. The facility is lovely and adults and kids all very much enjoyed.

Dear TrailBlazer484534, Warm greetings from Banyan Tree Phuket. Thank you very much for sharing your wonderful feedback about the Phuket Cooking Class. We are truly delighted to know that your experience with Eye and Chef Ton was such a memorable one. It is heartening to hear that you enjoyed the hands-on nature of the class and that both adults and children found the experience engaging and fun. Your kind words about our team’s friendliness, guidance, and the cooking facilities will certainly be shared with Eye and Chef Ton, who will be most encouraged by your appreciation. Thank you once again for choosing to join us for this culinary journey. We sincerely hope to have the pleasure of welcoming you back to our sanctuary in Phuket for many more enriching experiences in the future. Warm regards, Salah Bsisso Hotel Manager

Fantastic Team at Pool Bar

TripAdvisor rating 5.0/5

Jessica T TripAdvisor review

Pool Team (Men, Gem, O, Poo, Ple). Great food, drinks and 5* service! Thank you to you all for being a big part of making our holiday so special!

Dear Trip12955437474, Warm greetings from Banyan Tree Phuket. Thank you very much for taking the time to share your wonderful feedback with us. We are truly delighted to know that your stay was filled with relaxation and memorable moments. Your kind words bring great joy and encouragement to our entire team, as we remain committed to delivering exceptional and heartfelt service to every guest. We are especially pleased to hear that Men,Gem,O,Poo and Ple helped make your experience even more enjoyable. They were thrilled to receive your recognition; it inspires them and all of us to continue going above and beyond in creating personalized and meaningful connections. It was our pleasure and privilege to welcome you as our guest. We would be delighted to assist with any arrangements or special touches that could make your next stay even more memorable and tailored to your preferences. Thank you once again for choosing Banyan Tree Phuket as your sanctuary of well-being and tranquility. We look forward to the honor of welcoming you back for another unforgettable experience. Warmest regards, Salah Bsisso Hotel Manager

Fantastic family stay with superb villas, service and experiences

TripAdvisor rating 5.0/5

Helen G TripAdvisor review

We stayed at Banyan Tree Phuket for 9 nights (21–30 December) as a family of four in a Two-Bedroom Signature Villa with private pool. Villa 803 was perfectly located and extremely spacious, with a large private pool and plenty of shade — ideal for families. Housekeeping was excellent with daily cleaning and evening turndown, and the beds were very comfortable. The resort is beautiful, peaceful and immaculately maintained, and during Christmas it was tastefully decorated, creating a festive yet relaxed atmosphere. The staff were outstanding throughout our stay — warm, professional and genuinely caring. Special thanks to Niwat and Kwang for their exceptional service. Dining highlights included Saffron (excellent Thai), Hojo (Japanese) and our favourite, the Banyan Tree Café overlooking the golf course. We weren’t fans of Tre Italian. The Christmas Eve buffet at the Watercourt was very impressive, and Christmas Day brunch at Rava Beach Club was lively and fun with great food. Trips organised by Banyan Tree were superb. The private speedboat trip to Phi Phi, Bamboo Island and Maya Bay was a highlight. Visiting Maya Bay, where The Beach starring Leonardo DiCaprio was filmed, was fascinating — especially learning how its popularity surged after the movie and how it is now carefully regulated to protect the environment. We also visited Monkey Island, and the snorkelling at Bamboo Island was outstanding with crystal-clear water and abundant marine life. Our guide White and the boat crew were excellent. The Phuket Elephant Sanctuary was another standout experience. Meeting Marigold, a blind elephant who gently responded to human touch, was incredibly moving. The golf course was pleasant (played once). We also ate outside the resort at Etna, which was excellent, and Benjarong at the Dusit Thani Hotel, easily reached via the hotel shuttle bus. Benjarong was fine — food was decent — but it lacked atmosphere and didn’t quite live up to expectations based on its TripAdvisor reviews. A couple of practical points: mosquitoes are prevalent, particularly in the evenings, so bring strong repellent. Also, the resort does not have direct access to a private beach, which is a shame. One final mention of outstanding service: on our departure day our flight wasn’t until 11:50pm, with airport transfer at 7:50pm, despite a 12 noon checkout. The hotel very kindly provided us with another villa from 12–4pm, which was hugely appreciated and made the long departure day far more comfortable. Overall, Banyan Tree Phuket delivered a luxurious yet relaxed family holiday with exceptional service and memorable experiences. We would happily return and highly recommend it. ⭐⭐⭐⭐⭐

Dear Helen G, Warm greetings from Banyan Tree Phuket. Thank you very much for taking the time to share such a thoughtful and detailed review of your recent family stay with us. We are truly delighted to learn that you had a memorable and enjoyable holiday and that our Two-Bedroom Signature Villa, facilities, dining experiences, and excursions contributed positively to your time in Phuket. Your kind words about our associates mean a great deal to us. We are especially pleased to know that Niwat and Kwang made a positive impression, and your appreciation will be shared with them and the entire team as encouragement and recognition of their dedication. It is wonderful to hear that you enjoyed our festive atmosphere, culinary offerings, island excursions, and meaningful experiences such as your visit to the Phuket Elephant Sanctuary. We are also grateful for your understanding regarding the natural surroundings and your helpful notes, which we will take into consideration as we continue to enhance the guest experience. We are particularly pleased that the additional villa arrangement on your departure day helped make your journey home more comfortable. It was our pleasure to assist, and we are glad it added value to your stay. Thank you once again for your recommendation and trust in Banyan Tree Phuket. We truly hope to have the pleasure of welcoming you and your family back for another relaxing and memorable stay in the future. Warm regards, Salah Bsisso Hotel Manager

Sub sub par

TripAdvisor rating 1.0/5

Amy E TripAdvisor review

This is definitely NOT a five star or even four star hotel. It’s sub par. Toilets don’t work. Place is worn and unkept to the point of feeling dirty. I could go on…

Dear amye531, Thank you very much for sharing your recent experience with us. We are truly sorry to learn that your stay at Banyan Tree Phuket did not meet the expectations that we strive to uphold, and we extend our sincerest apologies for the disappointment you encountered. Please know that your comments are very important to us, as they provide valuable insight into areas where our service and facilities can be enhanced. We deeply regret that certain aspects of your stay did not reflect the standards of comfort, attention, and care that we wish every guest to experience. At Banyan Tree, our vision has always been to deliver more than just a stay, we aim to create memorable journeys marked by thoughtful service and heartfelt hospitality. It is truly disheartening to know that we fell short of this commitment during your visit. Your feedback has been carefully shared with our team leaders and respective department for thorough review and improvement. We take your observations to heart, and we are committed to ensuring that our guests feel not only well cared for, but also genuinely valued throughout their time with us. While we cannot change the impression left by your most recent visit, we would be truly grateful for another opportunity to welcome you back in the near future. Should your travels bring you once again to Phuket, it would be our genuine honor to personally assist in curating your stay ensuring that every aspect is thoughtfully arranged and that your next experience is seamless, comfortable, and truly reflective of the Banyan Tree philosophy of exceptional hospitality. Once again, please accept our deepest apologies and our gratitude for bringing your experience to our attention. We remain dedicated to learning from your feedback and to continuously improving for the benefit of all our guests. Warm regards, Salah Bsisso Hotel Manager

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