ibis Styles London Gloucester Road 3 stars

Customer review rating (ALL Rating) 4.2/5 1,684 reviews

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ALLSAFE approved hotel

Hotel extras

  • Centrally located in the heart of Kensington

  • Fully renovated rooms inspired by the London Underground

  • Close to the V&A Museum and Natural History Museum

  • In-room temperature control

  • An ALLSAFE Bureau Veritas Certified & Cashless Hotel

Our accommodation(s)

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
United Kingdom

GPS:51.495113, -0.184307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property



Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,684 reviews

TripAdvisor Rating  4.0/5  411 reviews

Certificate of excellence 2022

not up to standard

Customer review rating 1.5/5

Mark R. Business - Confirmed reviews ALL

Welcome was good. Room was poor. Sheet came off the bed to reveal a really badly stained matress protector. After that nothing felt clean.

Not worst

Customer review rating 0.5/5

Mp Friends - Confirmed reviews ALL

We did not stay there, so I hope the fully refund i done

Tired hotel

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Check in was clumsy, front desk clearly training, no welcome drink voucher, didn't understand that the Accor key app was a thing. Room was ok but felt in need or a refurb, especially shower where there was very little water pressure. Breakfast took 10 minutes to find someone to refill milk container as staff began to arrive seemed much more interested in getting their own breakfasts and chatting with each other than the needs of the guests, limited cereal choices. There was one lovely person who seemed to be on the hook to do everything while everyone else watched.

Well located with easy access to tube & Restaurants

Customer review rating 4.0/5

Adrian Couples - Confirmed reviews ALL

Well located for easy access to tube. Very peaceful given central London location. Very helpful and friendly staff. Several good restaurants on the door step.

Dear Adrian, Thank you for taking the time to review your stay. We're thrilled that our central location provided you with convenient access to local dining and the tube. It's wonderful to know that the peacefulness of our hotel contributed to a more enjoyable stay in the heart of London. Our team, especially the reception staff, is grateful for your recognition of their helpfulness and friendliness. We understand that room size and temperature control are important aspects of comfort, and we're sorry to hear about your experience. Our Victorian building offers a unique charm, which includes a variety of room sizes and designs, and while we aim to maintain a comfortable environment, we acknowledge your feedback on the temperature. We're glad that, despite these concerns, you found value in your stay with us, recognizing the premium of location in London. We do hope that you will return on another occasion. Best regards, ibis Styles London Gloucester Road Team

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The room was a bit more small but the rest was quite good

Dear Fatma A., Thank you for taking the time to share your review. We're thrilled that you enjoyed the overall vibe and atmosphere of our hotel, and found our staff to be exceptionally nice and polite. Our team takes great pride in offering attentive service to all our guests. We understand that you found the room to be smaller than expected. Our Victorian building offers a range of room sizes, and we strive to provide clear descriptions of our accommodations. It's wonderful to know that the rest of your stay was good, and we hope that the charm and contemporary design of our hotel contributed positively to your time with us. We hope we may have the chance to welcome you back in the future. Kindest regards, ibis Styles London Gloucester Road Team

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Other web-users rate our hotel

  • 1,536 reviews 9.8/10 Location
  • 1,858 reviews 6/10 Room
  • 1,464 reviews 8.8/10 Service
  • 27 reviews 8.9/10 WiFi
  • 701 reviews 6.9/10 Cleanliness
  • 692 reviews 7.9/10 Breakfast
  • 455 reviews 6.7/10 Amenities
  • 408 reviews 8.9/10 Vibe

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