ibis Styles London Gloucester Road

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ibis Styles London Gloucester Road 3 stars

Customer review rating (ALL Rating) 4.3/5 572 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Centrally located in the heart of Kensington

  • Fully renovated rooms inspired by the London Underground

  • Close to the V&A Museum and Natural History Museum

  • In-room temperature control

  • An ALLSAFE Bureau Veritas Certified & Cashless Hotel

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES LONDON
United Kingdom

  • BUS 74:  74 COLLINGHAM ROAD

  • GLOUCESTER ROAD STATION:  CIRCLE DISTRICT

  • By plane

    HEATHROW At 22.53km / 14 miles

  • By plane

    LONDON HEATHROW At 16km / 9.94 miles

  • By train

    PADDINGTON At 4.83km / 3 miles

GPS:51.495113, -0.184307

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LOBBY BAR

LOBBY BAR SERVICE HANDLED BY RECEPTION SNACKS AND DRINKS SERVED THROUGHOUT THE DAY

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles London Gloucester Road

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  572 reviews

TripAdvisor Rating  4.0/5  268 reviews

Certificate of excellence 2022

Great Location, Tiny Rooms

Customer review rating 3.5/5

Edward Couples - Confirmed reviews ALL

Room was rediculously small with hardly room to walk around the bed and no room for suitcases. You are alotted one bath towel with no available hand towel or was cloth. Breakfast is 10 GBP for continental only. For the price, our expectations were much higher.

excellent value great staff

Customer review rating 4.5/5

Antonio C. Families - Confirmed reviews ALL

all good

Dear ANTONIO JAVIER C. PANIAGUA, We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Clean well located hotel

Customer review rating 5.0/5

E H. Couples - Confirmed reviews ALL

Loved the London underground feel to the hotel even though building is old the furnishings were modern and contemporary and felt fun! Really comfy beds great air conditioning and quiet at night

Dear EMILY H., We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

rooms very small

Customer review rating 2.5/5

Paul Couples - Confirmed reviews ALL

please be aware that the rooms are very small not really worth the money

Good stay

Customer review rating 4.5/5

Andy Couples - Confirmed reviews ALL

Excellent

Dear ANDREW G., We very much appreciate your comments regarding your stay at Ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Team

Well located, good breakfast

Customer review rating 4.5/5

Diane T. Couples - Confirmed reviews ALL

Hotel well located & just a few minutes from Gloucester Road underground so easy to get around. Within easy walking distance from the Royal Albert Hall, Kensington Gardens, Hyde Park, V&A, Natural History & Science Museums. Really nice continental breakfast. The only negatives were the towels which were a bit tired - not exactly thick & fluffy & the shower gel had run out & was not refilled during our stay - luckily we had brought some of our own. All in all a very pleasant stay with helpful, friendly staff.

Dear DIANE T., Thank you very much for your wonderful feedback! it is great to see you enjoyed our location which is indeed very convenient and provide easy access to so many places! We hope you had a fabulous time exploring London and returned home with many happy memories of your time with us! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Rest assured we will pass on your comments regarding the towels and the shower gel to the housekeeping and management team. Please allow us to apologise for any inconvenience caused. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Front Office Team

Excellent Location and Fab Hotel

Customer review rating 4.5/5

Bon Families - Confirmed reviews ALL

We really enjoyed our stay, would defo stay again, staff on reception were lovely, but in 4 days we only got our room serviced once, it would have been nice to have had it done twice!

Dear CLAIRE B., Thank you so much for taking the time to write us a review sharing your experience! We would like to offer you our apologies about your room's services and hope your next stay is as smooth as possible. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we wish you safe travels! Sincerely, Front Office Team

We had a excellent stay thank you

Customer review rating 5.0/5

Ma… Couples - Confirmed reviews ALL

The staff were very good on finding us a room as we were told we could check in at 12 o'clock midday which they did which was great so very much appreciated. Martin Tracy A.

Dear MARTIN A., We very much appreciate your comments about our staff, we are very happy to hear your check in experience was smooth! Thank you for taking the time to write us a review sharing your experience. We wish you safe travels and hope to see you soon! Yours sincerely, Front Office Team

Good location but not responsive to requests

Customer review rating 4.0/5

Phil M. Couples - Confirmed reviews ALL

Overall our stay was fine. The room was tidy and clean with a comfy bed. However we asked twice for extra pillows and a hand towel. But we only ended up with 1 extra pillow.

Dear PHIL M., Thank you very much for your wonderful feedback! It is great to see that you enjoyed our location which is indeed very convenient and provides easy access to all parts of the city. We are delighted to know that you found the room clean and tidy, and the bed was comfortable. We are sorry to hear that you request was not fulfilled, and the hotel provided you with only one extra pillow. We hope that you will consider staying with us in the future, when we trust that you will be fully satisfied. Sincerely, Front Office Team

Small room but well located

Customer review rating 4.0/5

Mark H. Business - Confirmed reviews ALL

Generally very good. Poor shower flow and lack of shelf in the bathroom for toilet bag

Dear MARK H., We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Great Location, Lovely Staff

Customer review rating 3.5/5

Tp Couples - Confirmed reviews ALL

The hotel has a great location and all the staff we met were very helpful and welcoming. The cleanliness of the bathroom could have been better, there were a lot of hairs around the outside of the shower and there were marks on the walls. We had to go and ask for more towels as two bath towels for two adults wasnt enough, there were no hand towels provided but we got more from reception easily enough when we asked for them.

Dear PEDERSEN T., We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. We would like to offer our sincerest apologies about your room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you safe travels and will see you soon! Sincerely, Ibis Styles Front Office

Well located, nice stay.

Customer review rating 4.0/5

Bipil M. M. Couples - Confirmed reviews ALL

Altogether, the stay was nice. The rooms were small but neat. Toilet was neat and nice. More items could have been added in the breakfast buffet, otherwise it was delicious. Staff were really kind and helpful. Location of the hotel is great. Excellent for travellers.

Dear BIPIL M., We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Exactly as an Accor hotel should be. Clean, Tidy & Friendly :-)

Customer review rating 5.0/5

Allan D. Business - Confirmed reviews ALL

Never stated in the Style hotels, although used Accor for over 7 years now. It was clean, tidy, the staff were super friendly and the exact balance of formal, casual and welcoming. Room was well appointed, including safe which was good. Everything was clean and no feeling of being tired or icky anywhere. It had that "Accor" smell to it, which is reassuring, like fresh paint and clean stuff. Its close to the underground, plenty of places to ear nearby. Breakfast works, with all you can eat continental and enough choice.

Dear ALLAN D., We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Great all round

Customer review rating 4.5/5

Jo W. Families - Confirmed reviews ALL

Booked here mainly for the location as was seeing a show at the Royal Albert Hall which is just a 15 minute stroll away and had stayed at other hotels within the Accord group elsewhere. The hotel is small but welcoming with friendly staff and very clean, modern rooms. I found the bed a little too firm for my liking but this is just my personal preference as my companion found it very comfortable. I would stay here again and definitely recommend it. Great value for money.

Dear JOANNE W., We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

All good

Customer review rating 5.0/5

Keith S. Friends - Confirmed reviews ALL

Great staff, good rooms nice bar

Dear K S., We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Fabulous

TripAdvisor rating 5.0/5

3Cathal28 TripAdvisor review

I could find no fault with this hotel. Staff were lovely. Rooms were very comfortable and clean. Bathroom was spotless and very functional, there were shelves for toiletries, fine shower , dual type, shower head at low level and rain effect - Very handy when travelling with children. Breakfast was very good.

Dear 3Cathal28, Thank you very much for such a lovely review! We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. We hope to see you again soon! Kind regards, Rodrigo A Smania, General Manager

Nice property for Business Trip

TripAdvisor rating 5.0/5

C8016MJmariea Business - TripAdvisor review

Great location for people who are working as well as tourist. It’s on the Picadelly line at few station for hammersmith as well as hyde park and harrods. The room has a good seize and it’s pretty clean. The breakfast staff are really kind and happy, that’s give a good start for a day.

Dear C8016MJmariea, Thanks for this lovely review. I am glad you found the hotel to be in a great location with easy reach to London attractions. I am also happy to read that you found the room to be clean and that the breakfast team was kind and happy. Rest assured that this will be relayed to them! We hope to see you in your next visit to London. Kind regards, Rodrigo A Smania, General Manager

Great location and friendly service

TripAdvisor rating 4.0/5

Paul Y TripAdvisor review

Stayed at the ibis for 3 nights in total during a recent trip to the UK. We stayed for 2 nights on arrival in a superior room which had a large room but was situated at the front of the hotel which overlooks busy Cromwell Road. I was initially concerned about the traffic noise and whether it would impact my sleep (I'm a fairly light sleeper), but to my (pleasant) surprise the noise levels dropped off later in the evening. We stayed another night the following week in a balcony room at the back of the hotel which was a lot quieter and had a nice garden view but is also a lot smaller in room size (this was fine for one night). The hotel was clean, the staff were friendly and helpful and the continental breakfast was good value. The hotel is located across the road from Gloucester Road Tube station and easy walking distance to numerous museums (such as the natural history museum) as well as the up market suburbs of Chelsea and Kensington.

Dear Paul Y We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Wozniak - Assistant General Manager

No lifts!

TripAdvisor rating 2.0/5

charlesclambert TripAdvisor review

When I checked in on Friday afternoon one of the two lifts was out of order. When I returned to my room on Saturday night the second lift was out of order. When I checked out on Sunday afternoon both lifts were still out of order. Totally unacceptable for a property owned by the Accor group.

Dear charlesclambert, Thank you for taking the time to tell us about your experience at the ibis Styles London Gloucester Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that for both lifts actions were taken immediately to minimize the disruption of our guests' stay. The weekend delayed it but our second lift was fixed on Sunday. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good holiday

TripAdvisor rating 5.0/5

Jiří V TripAdvisor review

Excellent location - the hotel is only 5 min walk from Gloucester station. The bus station is right in front of the hotel. Our room was spacious and modern. Staff was professional and helpful. We were very satisfied.

Dear Jiří V, Thank you very much for your comments regarding your stay at the ibis Styles London Gloucester Road. I agree with you, the location of the hotel is ideal to enjoy many popular London activities such VA museum, Hyde Park and Natural History museum. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Justine - Assistant General Manager - Ibis Styles London Gloucester Road

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