Mercure Bengkulu

Customer review rating (ALL Rating) 4.6/5 120 reviews

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Mercure Bengkulu - Image 1
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Jalan S Parman No. 27, Bengkulu, 38227 BENGKULU, Indonesia

Description

Hotel extras

  • Mercure Bengkulu is 20 mins by car from Fatmawati Soekarno Airport.

  • The hotel offers easy access to Bencoolen Mall, Fort Marlborough and Soekarno House Museum.

  • It is near to SPBU Petrol Station.

  • Mercure Bengkulu is 15mins by foot to the Fatmawati Monument.

  • Enjoy the ambience of the restaurant, which features the traditional Bengkulu touch.

Our accommodation(s)

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Hotel location

Mercure Bengkulu

Jalan S Parman No. 27, Bengkulu
38227 BENGKULU
Indonesia

GPS:-3.801137, 102.275153

Telephone
Fax +62 736 7344322

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PALM

The restaurant offers an extensive array of International, Indonesian and local Sumatran cuisine via buffet and a la carte options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  120 reviews

TripAdvisor Rating  4.8/5  487 reviews

Good stay good service

Customer review rating 5.0/5

I. Business - Confirmed reviews ALL

i. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung di Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami agar menjadi motivasi bagi tim kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Herman Tri Wuryanto General Manager

Good Stay

Customer review rating 4.0/5

Ed Business - Confirmed reviews ALL

Dear Edicon T., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to clarify that room 802 is one of our executive rooms, offering a beautiful mountain view. Additionally, it is more spacious compared to the deluxe room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mr. Pau L., We sincerely appreciate your valuable feedback regarding your stay at Mercure Bengkulu. It is truly an honor to receive such positive comments. I will ensure that your feedback is shared with our entire team. I am confident that your kind words will serve as an encouragement to all of our staff as we continue to improve the quality of our services. Once again, thank you for sharing your experience with us. We look forward to welcoming you again and hope your next visit will be as enjoyable as your previous one. Yours sincerely, Herman Tri Wuryanto General Manager

Great Room and Comfort, But Service Needs Improvement

Customer review rating 3.5/5

Natasha Couples - Confirmed reviews ALL

Dear Natasha, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Bengkulu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. please feel free to reach out to our Assistant Front Office Manager, Mr. Akhmad Akbar, at 08… for your next visit. We will ensure that we do our utmost to provide you with a wonderful experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Herman Tri Wuryanto General Manager

The service is good, complete facilities and very comfortable rooms

TripAdvisor rating 5.0/5

dinda l TripAdvisor review

913dindal yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung di Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami agar menjadi motivasi bagi tim kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Herman Tri Wuryanto General Manager

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Other web-users rate our hotel

  • 53 reviews 9.1/10 Location
  • 814 reviews 9.5/10 Room
  • 1,660 reviews 9.6/10 Service
  • 5 reviews 6.2/10 WiFi
  • 623 reviews 9.3/10 Food
  • 595 reviews 9.7/10 Cleanliness
  • 535 reviews 9.3/10 Amenities
  • 158 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.