Mercure Bengkulu

Customer review rating (ALL Rating) 4.5/5 383 reviews

Hotel extras

  • Mercure Bengkulu is 20 mins by car from Fatmawati Soekarno Airport.

  • The hotel offers easy access to Bencoolen Mall, Fort Marlborough and Soekarno House Museum.

  • It is near to SPBU Petrol Station.

  • Mercure Bengkulu is 15mins by foot to the Fatmawati Monument.

  • Enjoy the ambience of the restaurant, which features the traditional Bengkulu touch.

ALLSAFE approved hotel

Hotel location

Mercure Bengkulu

Jalan S Parman No. 27, Bengkulu
38227 BENGKULU
Indonesia

GPS:-3.801137, 102.275153

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PALM

The restaurant offers an extensive array of International, Indonesian and local Sumatran cuisine via buffet and a la carte options.

Our accommodation(s)

Mercure Bengkulu features 224 rooms that are designed for modern business leisure travellers.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  383 reviews

TripAdvisor Rating  5.0/5  264 reviews

Nice Hotel, Reccomended

Customer review rating 4.0/5

Eddy Business - Confirmed reviews ALL

Great hotel good service

Eddy yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung ke Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami, agar menjadi motivasi bagi staf kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Herman Tri W General Manager

Best hotel in Bengkulu city

Customer review rating 4.0/5

Jo… Families - Confirmed reviews ALL

We are foreigners who have lived in Bengkulu province for 15 years and regularly visit the Mercure when we go to the "big city". It is still fairly new (3 years old) so most things are still nice. The breakfast is nice and pretty standard buffet for nicer hotels in Asia. Right across street from Pizza Hut and other shops plus center of town very close. Suggest trying Panorama for Chinese food. Only complaint is there were kids running around on the floor above us for several hours in the early morning and screaming. Enough to wake the dead. The management really needs to step in when guests are being that disruptive. As far as I know they did not (as it went on for hours). In fairness, I didn't report it, but I can't imagine no one did since it was crazy loud. Crying, colicky babies I can handle. This was not that. Sounded like bratty kids whom their parents wouldn't/couldn't control. Unacceptable.

Dear JOSHUA ALLAN K., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

Good stay

Customer review rating 4.0/5

Ferari Families - Confirmed reviews ALL

Good stay n comfortable

Dear Ferari, We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

Great hospitality

Customer review rating 4.0/5

Gesron P. Business - Confirmed reviews ALL

The staff from front office to banquet person very helpful.. their act very professional and their have great hospitality manners

Dear GESRON P., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback, and points that you mentioned will be use for our improvements I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

Nice room and meeting room

Customer review rating 4.0/5

Your R. G. Business - Confirmed reviews ALL

Overall service was nice, only the slow response communication that I had from the sales team. But credits goes to reza and tanti on the reception who sincere to help with all the requests during the stay especially to pak james

Dear Romy R., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. Thank you for your feedback and we will make improvements on those points. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

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Other web-users rate our hotel

  • 60 reviews 7.4/10 Location
  • 333 reviews 9.1/10 Room
  • 516 reviews 8.9/10 Service
  • 12 reviews 8.7/10 WiFi
  • 184 reviews 9.3/10 Cleanliness
  • 103 reviews 9.2/10 Vibe
  • 78 reviews 8.4/10 Breakfast
  • 29 reviews 5.8/10 Value

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