Mercure Bengkulu

Customer review rating (ALL Rating) 4.5/5 157 reviews

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Description

Hotel extras

  • Mercure Bengkulu is 20 mins by car from Fatmawati Soekarno Airport.

  • The hotel offers easy access to Bencoolen Mall, Fort Marlborough and Soekarno House Museum.

  • It is near to SPBU Petrol Station.

  • Mercure Bengkulu is 15mins by foot to the Fatmawati Monument.

  • Enjoy the ambience of the restaurant, which features the traditional Bengkulu touch.

Our accommodation(s)

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Hotel location

Mercure Bengkulu

Jalan S Parman No. 27, Bengkulu
38227 BENGKULU
Indonesia

GPS:-3.801137, 102.275153

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PALM

The restaurant offers an extensive array of International, Indonesian and local Sumatran cuisine via buffet and a la carte options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  157 reviews

TripAdvisor Rating  5.0/5  429 reviews

Certificate of excellence 2023

Best stay in bengkulu

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Well located, Best room hotel

Novia D. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Herman Tri Wuryanto General Manager

Hospitality at Its Best

Customer review rating 4.5/5

Dz Business - Confirmed reviews ALL

I had a pleasant stay at this hotel. The staff greeted me with a welcome cake, which was a thoughtful and unexpected gesture. It added a nice personal touch to my experience. Overall, the service was friendly and attentive. I would recommend this hotel to others looking for a comfortable stay.

Dear M Rio Dzakwan H., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

Need to nego for free upgrade as Gold Member

Customer review rating 3.5/5

Yohanes Business - Confirmed reviews ALL

1. Need to nego for free upgrade even I'm a gold member 2. Breakfast same everyday nothing changed 3. Power off when I'm inside the elevator, no body answer the call

Dear yohanes l., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

reservation not profesional handle the guest

Customer review rating 2.5/5

Dian P. Business - Confirmed reviews ALL

reservation nor profesional how to handle the guest that already book by accord and several time always call the guest like not trust

Dian P. terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi komentar Anda. Kami sangat berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari komentar seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami tidak melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali dapat menghubungi AFOM kami Akhmad Akbar di 08… untuk kedatangan berikutnya, kami akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman yang baik, seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka di Mercure Bengkulu. Dengan hormat, Herman Tri Wuryanto General Manager

Very good

Customer review rating 4.5/5

Fifin Friends - Confirmed reviews ALL

Very good, the staffs are very nice and friendly

Dear Tjong Ly F., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

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Other web-users rate our hotel

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  • 156 reviews 9.4/10 Vibe

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