Novotel Leicester 4 stars

Customer review rating (ALL Rating) 4.5/5 823 reviews

Hotel extras

  • Onsite car park chargeable £10 per 24hr

  • Fully-equipped gym

  • Restaurant with a heated outdoor terrace

  • Central location close to sports centres and stadiums

  • Walking distance from Leicester Railway Station and city centre amenities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Novotel rooms are a perfect place to settle in, whether you stay for one night or longer. All our spacious guest rooms boast contemporary design and dedicated areas for work and rest. Prepare refreshments with in-room tea and coffee facilities. Google Chrome Cast is available in every room, so guests can enjoy quality entertainment after a long day. Stylish en suite bathrooms make the hotel a perfect place to unwind. All rooms feature full-length mirrors.

Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS LEICESTER
United Kingdom

GPS:52.636879, -1.139759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

NINEB

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  823 reviews

TripAdvisor Rating  4.5/5  91 reviews

Certificate of excellence 2023

Looked after

Customer review rating 4.5/5

Pwg Couples - Confirmed reviews ALL

We arrived early, approx 12:00 and went to reception to register the car in the car park. whilst there we were told not only was our room ready but they had upgraded it. A good start! The hotel is well situated near lots of bars, restaurants and shops. The staff are friendly and welcolming would highly reccomend.

Dear Patrick G., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, M Singh

Disappointing stay in a favourite hotel

Customer review rating 2.5/5

Alan Couples - Confirmed reviews ALL

This is usually a very good hotel but the room this time had a few issues. The TV didn’t work, a couple of the electrical sockets didn’t work and the shower had a blocked drain which meant the bathroom flooded. I suspect because I used my Novotel reward points to partly pay for the room I was allocated a lesser room. You get what you pay for I suppose.

Dear Alan B., Thank you for taking the time to tell us about your experience at the Novotel Leicester. We am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies however you didn't report any of the issues during your stay which makes it difficult for us to make it right for the guest whilst they are in the hotel. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Leicester

Excellent location and service

Customer review rating 5.0/5

Dan R. Business - Confirmed reviews ALL

This hotel is ideally situated, has excellent facilities and the service was second to none. I will be back.

Dear Dan R., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Good location & good staff

Customer review rating 4.5/5

Ra Friends - Confirmed reviews ALL

Good checkin process, good breakfast and, amazingly, hot tea which you can't get in most hotels !

Dear R A., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

Enjoyable Stay

Customer review rating 5.0/5

Steve F. Business - Confirmed reviews ALL

Really enjoyed my stay with Novotel in Leicester. The room was a n executive room on the 9th floor, good views. The bathroom/toilet area was spacious, clean and a good powerful shower. Full amenities including iron/board, coffee and tea making facilities, fridge etc.. Large bed, clean and comfortable

Dear Dipesh M., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Singh

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Other web-users rate our hotel

  • 555 reviews 8.5/10 Location
  • 795 reviews 7.8/10 Room
  • 804 reviews 8.5/10 Service
  • 11 reviews 6.8/10 WiFi
  • 390 reviews 8.4/10 Cleanliness
  • 372 reviews 8/10 Breakfast
  • 246 reviews 9.3/10 Vibe
  • 77 reviews 9.2/10 Bar

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