Ibis Trujillo 4 stars

Customer review rating (ALL Rating) 4.4/5 834 reviews

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Description

Hotel extras

  • Children under 10 years of age stay free with parents.

  • Experience ibis Music live in our hotel

  • Meeting room with options for coffee breaks

  • Pet-friendly hotel! Pets up to 33 kg allowed (requirements & fee apply).

  • 20-minute drive from Cap. FAP Carlos Martínez de Pinillos International Airport

Our accommodation(s)

Hotel location

Ibis Trujillo

13008 Trujillo
Peru

GPS:-8.121449, -79.034986

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN RESTAURANT

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  834 reviews

TripAdvisor Rating  5.0/5  125 reviews

Certificate of excellence 2024

Thank you Ibis Trujillo!💯⭐️

TripAdvisor rating 5.0/5

Natalí D TripAdvisor review

The good things were many, including: the location of the hotel (quiet area, not on a main street but close to almost everything), all the very friendly staff that were willing to satisfy their customers always with a warm smile (I personally value this a lot!), the facilities are pleasant to the eye and ear... my boyfriend and I have been to another Ibis (Lima), and our stay could have been better there; however, with the one in Trujillo we were more than satisfied 💯. There was one issue with the air conditioning in our room but it was solved quickly and effectively ❤️(something my boyfriend especially liked because of the high quality sound, no broken fan). Almost everything was just so nice! Definitely a place to keep in mind for our next visit to Trujillo🤗

Estancia agradable

Customer review rating 4.5/5

Bertha N. Business - Confirmed reviews ALL

Estancia agradable

Estimada Bertha Consuelo N. Navarro, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Trujillo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de motivación a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Tomaremos muy encuenta sus sugerencias con respecto a la seguridad en nuestras habitaciones con todo mi equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Yahvé Pardo-Figueroa Vinatea Gerente General

Well located, modern facility

Customer review rating 4.0/5

Danilo Y. A. D. Couples - Confirmed reviews ALL

The hotel is nice and modern but the rooms are small compared to other hotels. It is well located—close to everywhere indeed. The only thing I have to say is that the reception personnel seems unhappy to work there. Nobody smiles and do not make you feel welcome. Food and food service is great!

Dear Danilo, We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Trujillo hotel. We are going to share your comments with our team in order to improve our service. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña General Manager

Amazing stay

Customer review rating 5.0/5

Stephanie V. Solo - Confirmed reviews ALL

Muy buen hotel en especial porque son pet friendly 🫶🏻

Estimada Stephanie, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña. Gerente General.

Estancia agradable

Customer review rating 5.0/5

Erika R. U. Business - Confirmed reviews ALL

Excelente

Estimada Erika, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General

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Other web-users rate our hotel

  • 117 reviews 8.6/10 Location
  • 254 reviews 5.6/10 Room
  • 387 reviews 8.4/10 Service
  • 6 reviews 4.9/10 WiFi
  • 116 reviews 4.7/10 Comfort
  • 105 reviews 8.1/10 Breakfast
  • 99 reviews 9.2/10 Vibe
  • 81 reviews 5.5/10 Cleanliness

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