ملاحظة أراء العملاء (رأي ALL) 4.2/5 2,503 أراء
Novotel Surfers Paradise
Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia
نظام تحديد المواقع العالمي (GPS):-28.0029127, 153.4286896999
الصفحة من
Railway station
ولوج: km 11 / mi 6.84 min 20 drive
الصفحة من
Amusement park
ولوج: km 5.5 / mi 3.42 min 11 drive
Botanical gardens
ولوج: km 6 / mi 3.73 min 11 drive
Tourist attraction
ولوج: km 17.4 / mi 10.81 min 29 drive
Amusement park
ولوج: km 19 / mi 11.81 min 23 drive
Amusement park
ولوج: km 19 / mi 11.81 min 23 drive
Amusement park
ولوج: km 26 / mi 16.16 min 30 drive
الصفحة من
Beach area
ولوج: m 150 / mi 0.09 min 5 walk
الصفحة من
Shopping centre/mall
Shopping centre/mall
Restaurant and cafe district
Shopping centre/mall
تسجيل الوصول من - تسجيل المغادرة حتى
الصورة غير التعاقدية
Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.
Blvd Bar is open 7 days, serving coffee, snacks and light meals for breakfast, lunch and dinner.
الصورة غير التعاقدية
Make time for fitness in the well equipped gym with a variety of cardio and resistance equipment or challenge the family to a match on the outdoor tennis court before a swim in the outdoor pool.
الصورة غير التعاقدية
Novotel Surfers Paradise offers a wide range of accommodation options to suit couples, families and business travellers. Perfect for anyone looking to experience the beach vibes of Surfers Paradise. .
الصفحة من
Amazing Place
ملاحظة Tripadvisor 5.0/5
planetwonderer Couples - تقييم TripAdvisor المعتمد
Attentive staff fixed an issue which helped make this an enjoyable, value for money stay.
ملاحظة Tripadvisor 4.0/5
Anthony V Couples - تقييم TripAdvisor المعتمد
Dear Anthony V, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests. Thank you for sharing your experience with us, I am sorry that you were initially inconvenienced as your original room had issues with the air conditioning which I am happy to read was promptly dealt with by the Reception Team moving you to a better room for the rest of your stay with us. I am pleased to read that you enjoyed your interactions with the Hotel Team, Breakfast and the new, locally roasted Social coffee now served in BLVD Cafe & Bar and I will share your comments with the Team. Thank you for sharing your comments Anthony V and my Team and I do hope to welcome you back to Novotel Surfers Paradise in the near future, Best Regards, Paul Morton General Manager Novotel Surfers Paradise
A perfect spot for explore GC
ملاحظة Tripadvisor 4.0/5
gwsydney العائلات - تقييم TripAdvisor المعتمد
Dear gwsydney, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests. Thank you for your comments regarding your experience with us which I am happy to read was a memorable New Years Eve, staying in the heart of Surfers Paradise where you were able to watch fireworks on the beach from your balcony. I am sorry to read that car parking was busy at times during your stay due to it being a peak time for Surfers Paradise. Thank you for sharing your comments gwsydney and my Team and I do hope to welcome you back to Novotel Surfers Paradise in the near future when we can look after you once more, Best Regards, Paul Morton General Manager Novotel Surfers Paradise
Can you sleep in a nightclub?
ملاحظة Tripadvisor 2.0/5
THG74 العائلات - تقييم TripAdvisor المعتمد
Dear THG74, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, I am sorry that you experience did not live up to your expectations, please accept my apologies. I am sorry that you were delayed at Reception and I can understand that this was not a great start to your stay at the Hotel. I am very disappointed to read about the list of items that required attention in your room and that it was not prepared to the high standards expected at Novotel Surfers Paradise and I have shared your review with the Chief Engineer and Director of Rooms for their immediate attention. The Hotel is currently experiencing issues with some of the internal phones lines and we are working closely with our phone hardware suppliers to rectify this issue in a timely manner and I am sorry for any inconvenience that this caused you. Wi-fi at the Hotel is complimentary for all Accor Live Limitless loyalty members and I am sorry if this was not explained at check in to provide you with the opportunity for complimentary access to the system during your stay. The Hotel is located in the heart of lively Surfers Paradise and I am sorry that you were disturbed by external noise during your stay, particularly at night. Thank you for your comments THG74, rest assured that my Team and I are continually striving to improve both the products and services at the Hotel and my Team and I do hope that we are able to welcome you back in the future when we will be able to share these changes with you and that you can experience a more enjoyable stay with us. Best Regards, Paul Morton General Manager Novotel Surfers Paradise
Disappointed member
ملاحظة Tripadvisor 3.0/5
brskc العائلات - تقييم TripAdvisor المعتمد
Dear brskc, Thank you for taking the time to write ew Trip Advisor review following your recent stay at novot5el Surfers Paradise, I am sorry that your stay did not live up to your expectations, please accept my apologies, as an elite Accor Live Limitless loyalty member your feedback is very important to me. I am very disappointed that you were not recognised from the moment of your arrival at the Hotel and I can understand your frustration at not receiving the usual entitlements of an elite member including early check in and late check out, welcome amenities and complimentary drinks vouchers for use at the bar. I have shared your review with our Guest Experience and Loyalty Manager so we can both investigate and understand why your arrival was not flagged in our daily arrival list which we both review personally every day and we do both understand why you were disappointed with your stay for which we are truly sorry. Thank you for sharing your experience brskc and my Team and I do hope that you change your mind that if you do travel to Surfers Paradise again in the future you give us the opportunity to look after you better - more reflective of the true way in which we welcome our Accor Live Limitless Platinum members. Best Regards, Paul Morton General Manager Novotel Surfers Paradise HA7p0-gm@accor.com
بالاشتراك مع TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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