Ibis Cuiabá Shopping 3 stars

Customer review rating (ALL Rating) 3.8/5 1,228 reviews

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Ibis Cuiabá Shopping - Image 1
Ibis Cuiabá Shopping - Image 2
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Ibis Cuiabá Shopping - Image 4
Rua das Tulipas, 1400, 78043162 Cuiabá, Brazil

Description

Hotel extras

  • 12-minute drive to Marechal Rondon International Airport

  • 9 minutes from the North Center of Cuiabá

  • 9-minute drive to the BR 163 highway

  • 3-minute drive to Shopping Goiabeiras

  • 23-minute drive to the Federal University of Mato Grosso - UFMT

Our accommodation(s)

Hotel location

Ibis Cuiabá Shopping

Rua das Tulipas, 1400
78043162 Cuiabá
Brazil

GPS:-15.59235, -56.11767

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen

Non contractual photo

Modern and relaxed, Ibis Kitchen allows you to enjoy a good restaurant without leaving the hotel! Ready meals are available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,228 reviews

Interesting concept

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Interesting concept but it does not justify the high price and is unacceptable not having hot water.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Benevides, General Manager

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Bad food and desorganized employees

Dear Jose Lucas Carvalho Alves R., Thank you for taking the time to tell us about your experience at the ibis Cuiabá Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Benevides, General Manager

TOP

Customer review rating 5.0/5

Jônatas L. A. Business - Confirmed reviews ALL

FOI SURPER TOP

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Rafael Benevides, Gerente Geral

The worst stay in my life

Customer review rating 0.5/5

Tiago A. P. Solo - Confirmed reviews ALL

The air conditioner filter was awful dirty, i have informed the charger CARLOS, I was called to clean for my own or should look for another hotel. The gerent was rispid and extremelly unpolitely. He didn’t give me back the value of my payment. He treated me with verbal violence e didn’t want solve the problem! I had never been treated like that in another hotel! I should sugest better features at selection the staff to avoid people like Carlos to head a hotel like yours.

Dear Tiago alexandre p., Thank you for taking the time to tell us about your experience at the ibis Cuiabá Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Benevides, General Manager

otima estadia

Customer review rating 5.0/5

Isabella Couples - Confirmed reviews ALL

Otima experiencia, colaboradores super gentis.

Prezada Isabella, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Rafael Benevides, Gerente Geral

Other web-users rate our hotel

  • 189 reviews 7.7/10 Location
  • 551 reviews 4.2/10 Room
  • 471 reviews 5.4/10 Service
  • 26 reviews 6/10 WiFi
  • 285 reviews 6.6/10 Breakfast
  • 267 reviews 2.7/10 Comfort
  • 229 reviews 3.9/10 Cleanliness
  • 125 reviews 3.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.