Ibis Cuiabá Shopping 3 stars

Customer review rating (ALL Rating) 3.8/5 1,070 reviews

Ibis Cuiabá Shopping - Image 1
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Description

Hotel extras

  • 12-minute drive to Marechal Rondon International Airport

  • 9 minutes from the North Center of Cuiabá

  • 9-minute drive to the BR 163 highway

  • 3-minute drive to Shopping Goiabeiras

  • 23-minute drive to the Federal University of Mato Grosso - UFMT

Our accommodation(s)

Hotel location

Ibis Cuiabá Shopping

Rua das Tulipas, 1400
78043162 Cuiabá
Brazil

GPS:-15.59235, -56.11767

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen

Non contractual photo

Modern and relaxed, Ibis Kitchen allows you to enjoy a good restaurant without leaving the hotel! Ready meals are available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,070 reviews

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Bad food and desorganized employees

Dear Jose Lucas Carvalho Alves R., Thank you for taking the time to tell us about your experience at the ibis Cuiabá Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Benevides, General Manager

TOP

Customer review rating 5.0/5

Jônatas L. A. Business - Confirmed reviews ALL

FOI SURPER TOP

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Rafael Benevides, Gerente Geral

The worst stay in my life

Customer review rating 0.5/5

Tiago A. P. Solo - Confirmed reviews ALL

The air conditioner filter was awful dirty, i have informed the charger CARLOS, I was called to clean for my own or should look for another hotel. The gerent was rispid and extremelly unpolitely. He didn’t give me back the value of my payment. He treated me with verbal violence e didn’t want solve the problem! I had never been treated like that in another hotel! I should sugest better features at selection the staff to avoid people like Carlos to head a hotel like yours.

Dear Tiago alexandre p., Thank you for taking the time to tell us about your experience at the ibis Cuiabá Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Benevides, General Manager

otima estadia

Customer review rating 5.0/5

Isabella Couples - Confirmed reviews ALL

Otima experiencia, colaboradores super gentis.

Prezada Isabella, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Rafael Benevides, Gerente Geral

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Muita demora no check in

Prezada Bruna, Obrigado por dedicar um tempo para compartilhar seu feedback. Informo que já estamos reforçando a equipe para que possamos dar mais agilidade no momento do check in. Esperamos recebê-la novamente muito em breve em nosso hotel! Atenciosamente, Rafael Benevides - Gerente Geral

Other web-users rate our hotel

  • 205 reviews 8/10 Location
  • 519 reviews 4.3/10 Room
  • 446 reviews 5/10 Service
  • 24 reviews 5.9/10 WiFi
  • 259 reviews 5.7/10 Breakfast
  • 253 reviews 2.7/10 Comfort
  • 221 reviews 4.3/10 Cleanliness
  • 126 reviews 3.8/10 Value

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