Sofitel Noosa Pacific Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 3,603 reviews

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14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567, 4567 NOOSA, Australia

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Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

Telephone
Fax +61 7 5449 4753

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOOSA BEACH HOUSE

Relaxed dining and modern coastal cuisine in the stylishly chic setting of Noosa Beach House. Indulge in the finest ingredients sourced from local producers - part of the farm-to-table ethos. Accor Plus members are offered 15% discount in this venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,603 reviews

TripAdvisor Rating  4.3/5  1,559 reviews

Certificate of excellence 2024

Excellent

TripAdvisor rating 5.0/5

Pattinson2015 Couples - TripAdvisor review

A perfect getaway for a couple of days in Noosa. The Hotel is in a perfect location. Our Room was spacious with a sperate shower and a spar bath The staff were all welcoming and very professional. The restaurants attached to the Hotel were all delicious with attentive staff. We could not fault our stay and look forward to returning.

well located. Iconic hotel. we have been staying the hotel since it first opened.

Customer review rating 4.5/5

Jack H. Couples - Confirmed reviews ALL

great pool area, very close to the beach and convenient to all of Hastings Street Friendly staff

Dear Jack H., Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our iconic location, pool area, and the friendly service from our staff. We look forward to welcoming you back for another memorable stay. Warm regards, Sofitel Noosa Pacific Resort

Nice location outdated hotel

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Room is outdated, bed uncomfortable beds, leaking shower, noisy room.

Dear Guest, Thank you for your feedback regarding your recent stay. We are sorry to hear that your accommodations did not meet your expectations. Your comments about the room condition and comfort will be noted for future improvements. Best regards, Sofitel Noosa Pacific Resort

Resort very tired and not worth the high price

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Resort was very tired and dated. Curtains didn’t cover the windows properly or close properly so you were woken very early in the morning. Fraying carpets in the rooms, not what you’d expect from a 5 star hotel and paying premium prices. I know that the hotel is about to start an extensive renovation but I think the condition of the hotel should’ve been reflected in the price. We used to stay at this hotel a couple of times a year when it was excellent and haven’t been for a few years so were quite shocked when we arrived and saw how much it had deteriorated. Also staying in the hotel during school holidays, the usual relaxing pool was out of control with kids throwing balls everywhere and bombing in the pool. My suggestion during school holidays would be to have a lifeguard so that the pool rules could be enforced. People getting hit in the head by fast moving balls and hit by water while laying on the sun lounges by 8 kids repeatedly doing synchronised bombs right next to you became a little annoying. The service at the pool was excellent, staff were very friendly and the range and quality of food was great.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Sofitel Noosa Pacific Resort. We sincerely apologize for the shortcomings you experienced, particularly concerning the condition of the resort. We appreciate your understanding as we prepare for our upcoming renovations, and we recognize the importance of maintaining our standards to meet guest expectations. We also understand your concerns about the pool environment during the school holidays. While we aim to provide a family-friendly atmosphere, we appreciate your suggestion regarding lifeguards to enhance guest safety and enjoyment. Your feedback regarding the service and food quality is commendable, and we are pleased to know you had a positive experience in that regard. We value your loyalty and hope to have the opportunity to welcome you back in the future for an improved experience. Best regards, Sofitel Noosa Pacific Resort

Great hotel overall, room a letdown

Customer review rating 2.5/5

Tom Couples - Confirmed reviews ALL

The location of course is amazing. The pool and facilities were nice, but our room itself was disappointing. The couch was stained and dirty, carpet was well past its use by date but the bed was the worst part. Despite informing the hotel i was staying with my partner to celebrate her first night in Australia, we were given a room with a king-zip bed, meaning there was a very noticeable 'divide' in the middle of the bed that made it very uncomfortable. The mattress itself was also incredibly firm.

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Other web-users rate our hotel

  • 774 reviews 9.4/10 Location
  • 1,386 reviews 6.8/10 Room
  • 1,827 reviews 8.9/10 Service
  • 12 reviews 4.3/10 WiFi
  • 431 reviews 6/10 Vibe
  • 404 reviews 7.1/10 Food
  • 379 reviews 4.3/10 Cleanliness
  • 260 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.