Customer review rating (ALL Rating) 4.2/5 759 reviews
Offering stylish apartment-style accommodation in the heart of Noosa, The Sebel Noosa is the perfect base for visitors wanting to explore the Sunshine Coast. This hotel features a range of 'Hamptons' inspired elegant one and two bedroom apartments, with deluxe options available. Spacious in design, apartments are self-contained, featuring either a furnished balcony or terrace, kitchen and laundry, separate living and dining area with TV and DVD player, and a well-equipped bathroom with spa bath.
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The Sebel Noosa
32 Hastings Street, Parking entrance Noosa Parade
4567 NOOSA HEADS
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Access: 2.5 km / 1.55 mi 19 min walk / 6 min drive
Access: 70 km / 43.5 mi 1 hrs drive
Access: 212 km / 131.73 mi
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Our guest reviews
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Great place to stay close to all the shops and cafes
Customer review rating 4.5/5
Narelle W. Families - Confirmed reviews ALL
Had a great weekend away with my 2 Pregnant daughters before their babies are due in July. Nice and relaxing and just a short walk to shops and cars.
Dear Narelle, We are so happy to hear you had a lovely stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Guest Service Agent
Too noisy where our room was
Customer review rating 2.0/5
Anonymous Families - Confirmed reviews ALL
I have stayed at Sebel Noosa many times over the years and have always enjoyed staying there until this time. We were told I had a room on the top floor of building 2 but the lift wasn't working so I asked for another room. Was told it was an upgrade - (same room) overlooking the road it was very noisy and we were woken up twice in one night by a large gathering of youths. I believe the resort should have closed during the renovation time as checking in the car park was not at all enjoyable. I have worked in the Resort/Hotel industry in sales and marketing all of my career and I was really disappointed with the staff this time - they were disengaged. When I checked out the receptionist didn't ask me how was my stay she just said we will email you the receipt! Very disappointed.
Dear Sandy, We very much appreciate your comments regarding your recent stay at the Sebel Noosa. It is always a pleasure to receive feedback; both positive and constructive. I will share your comments with our team as we are continuously trying to streamline our processes around our renovations. We are trying to be as transparent as possible around the impact of our renovations and please rest assured the public rates have already been reduced to reflect our renovations period. However, the experience is subjective to the guest and unfortunately, we have missed the mark this time. Sandy, I'm really sorry. Please reach out directly to myself in future should you choose to visit us again. I'd be very motivated to discount your next stay after our renovations are complete. Sincerely, Claire Willoughby
Customer review rating 5.0/5
Trevor Friends - Confirmed reviews ALL
Easy booking in
Dear Trevor, We very much appreciate your comments regarding your stay at the The Sebel Noosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Guest Service Agent
Cold room that needs a good overhaul
Customer review rating 2.0/5
Dean R. Couples - Confirmed reviews ALL
There where major renovations going on and the place was a mess - hard to get in and out through the maze of temporary fences - the shower had gaps where silicon was missing and the room was freezing as the air con didn't work. Top price for a low quality experience.
Dear DEAN R., Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laylah at The Sebel Noosa
TripAdvisor rating 1.0/5
Aaron S TripAdvisor review
Terrible front desk, rude and very unfriendly. The constant noise from the adjacent building, which was not disclosed, is also an issue that can seriously impact the quality of a guest's stay. It is essential for hotels to be transparent about any potential disruptions and to take steps to minimize the impact on guests whenever possible. The lack of basic amenities such as body lotion and shampoo and the heater not working are also significant concerns. Guests have basic expectations, and failure to provide them can lead to frustration and discomfort. The presence of cockroaches in the kitchen is unacceptable and could pose a health risk to guests. It is imperative for hotels to maintain a high level of cleanliness and hygiene in all areas of the property. Finally, the strict policy regarding late check-out is disappointing. While it is essential for hotels to maintain a schedule, staff should also be accommodating and flexible whenever possible to ensure guests have a pleasant and stress-free stay. This hotel fell short in several key areas, and I would not recommend it to other travellers.
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price