The Sebel Noosa 4 stars

Customer review rating 4.5/5 4,420 reviews

ALLSAFE approved hotel

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The Sebel Noosa
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+ 19 Services

Hotel extras

  • Situated on iconic Hastings St, just moments from Noosa Main Beach, restaurants and bars

  • Spacious living & dining areas with fully equipped kitchen

  • Luscious gardens and stunning water features provide an oasis of calm

  • Intimate and unique meeting and event space designed to inspire

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Bike rack facilities
Catering
  • BreakfastPaying
  • Room service
  • Snack & beverage machinePaying
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

The Sebel Noosa

32 Hastings Street
Parking entrance Noosa Parade
4567 noosa heads
australia

Tel: +61754746400

Fax: (+61)7/54476450

Check-in from 14h00

Check out up to 11h00

  • SUNBUS :  HASTINGS STREET

  • By plane

    MAROOCHYDORE AIRPORT At 33.9km / 21.06 miles

  • By plane

    SUNSHINE AIRPORT At 31km / 19.26 miles

GPS :-26.387977, 153.089933

Our accommodation(s)

Offering stylish apartment-style accommodation in the heart of Noosa, The Sebel Noosa is the perfect base for visitors wanting to explore the Sunshine Coast. This hotel features a range of 'Hamptons' inspired elegant one and two bedroom apartments, with deluxe options available. Spacious in design, apartments are self-contained, featuring either a furnished balcony or terrace, kitchen and laundry, separate living and dining area with TV and DVD player, and a well-equipped bathroom with spa bath.

One Bedroom Apartment- Perimeter Facing

  • Max. number of persons: 4
  • Area: From 65 / 700 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher(...)

One Bedroom Apartment- Hasting Street View

  • Max. number of persons: 4

One Bedroom Apartment- Noosa River View

  • Max. number of persons: 4

One Bedroom Apartment- Garden View

  • Max. number of persons: 4
  • Area: From 68 / 732 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone(...)

One Bedroom Apartment- Pool View

  • Max. number of persons: 4

Two Bedroom Apartment - Noosa River View

  • Max. number of persons: 6
  • Area: From 68 / 732 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher(...)

Two Bedroom Apartment- Garden View

  • Max. number of persons: 6

Two Bedroom Apartment - Pool View

  • Max. number of persons: 6
  • Area: From 0 / 0 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone(...)
Apartments

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90

  • Maximum capacity: 25 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
The Sebel Noosa

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,420 reviews

tripadvisor

TripAdvisor Rating 4.0/5

889 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Not Particularly Happy

Customer review rating 2.0/5

Anonymous Couples - 13/04/2021 Confirmed reviews ALL

The stay was fine but a phone call to reception for towels and amenities was not acted upon - we had to use the same towels for two days. Furthermore there was a cockroach in the bathroom - I have a photo. My previous stay last year was much better.

Customer review rating 1.0/5

Milena H. Families - 12/04/2021 Confirmed reviews ALL

Very unpleasant. Rooms are very tired. Extremely noisy. Screaming children in the pool area. We couldn’t sit on the balcony and relax as you could hardly have a conversation let alone sit and relax by the pool.

Dear Milena, Thank you taking the time to speak to me just now. Again I apologise for your experience and sorry to had a disappointing time in Noosa. As discussed I would love the opportunity to welcome you back. Should you return to Noosa please feel free to contact me directly and I will be delighted to look after your booking for you. I look forward to hearing from you soon. Kind regards, Stephanie

Well located but in need of a refresh

Customer review rating 2.0/5

Cs Families - 12/04/2021 Confirmed reviews ALL

This was our 3rd or 4th staying at the Sebel Noosa but we haven't been for a number of years. The rooms are still the exact same, except dirtier and in need of a refresh. For the price, there are far better options on Hastings street or close by. Time for a renovation.

Dear Caoimhe, Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations. I sincerely apologise for the cleanliness issues you experienced with your apartment and that you found it dated. I I did try to give to a call today and sorry you were not available to take my call. At Sebel, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Thank you for taking the time to share this feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

It definitely isn't worth a thousand a night

Customer review rating 3.5/5

Gul K. Families - 11/04/2021 Confirmed reviews ALL

The booking process and changing dates between Booking.com and The Sebel was a nightmare. I ended up sending messages and calling to both of them in order to change dates. Apparently It was my fault that I made a booking through booking.com. Agreed eventually and had sent me the message that it can't be done because of the price difference between two parties. All the headache was for $57 while we had paid almost $1000 a night Definitely isn't good value for money. The quality of the bed was horrible. The mattress was so soft and even uneven on one side. We see garbage bins and roofs of the buildings from our balcony (supposedly Hasting Street)). The bathroom door was rotten and swollen from humidity. The bathroom fittings were rusty. The renovation is obviously required for this place. I specified the age of the kids and requested a crib for the youngest who is almost two. It wasn't ready for our arrival, plus they had brought a big foldable single bed after our repeated request. For such a small child it wasn't obviously an option. After I explained that he needs something with the rails we were provided with a portable cot, that we have similar at home. If I knew that I would have brought it from home and wouldn't be charged for it. The pools weren't heated as was advertised. The cleaners were pretty good. And even it said that cleaning is going to be every 4th day, they came almost every day and had brought towels replacement and had emptied rubbish bins. I like the convenience of parking downstairs with lifts and the gym with quite a good range of equipment. The layout of the one-bedroom apartment was well designed. Even though it was almost straight after Brisbane lockdown the administration of the Sebel organized Easter bunny and chocolate eggs. Kids were thrilled. Don't get Hasting street view as you will end up looking at the buildings' roofs and hear all the hustle and bustle from the noisy bars and restaurants.

Dear Gul, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed your stay with us and that you and your family enjoyed the Easter festivities and eggs. I sincerely apologise for the trouble you had changing your booking between the hotel and booking.com, that the bed was uncomfortable, for the maintenance issues you experienced in your apartment and the supplied cot was not suitable.. We are currently in the process of replacing all beds in our apartments and appreciate your feedback regarding the condition of your apartment. We hope to have the opportunity to welcome you back in the future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Staff did all they could

Customer review rating 4.0/5

Ronda E. Couples - 10/04/2021 Confirmed reviews ALL

My husband and I are from Brisbane and recently got caught up in the lockdown restrictions imposed by Brisbane during our recent stay at the Sebel Noosa. It cut our lovely holiday short, which was devastating- however, John and the lovely staff at Sebel Noosa did all they could for us. They were amazing. So much so, when possible again we would only choose Sebel for any stay in Noosa in the future. Even if it costs more! Thanks for the time we did have - we will be back!!! Cheers Ronda and Ashley E.

Dear Ronda, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed your stay with us and that the team were able to make your stay memorable! We look forward to welcoming you back in the future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Good stay, more masks

Customer review rating 4.5/5

Adam B. Families - 10/04/2021 Confirmed reviews ALL

Very happy with location. TV in main room didn't work (missing smart card) but not a big deal. But in check-in area, wearing of masks wasn't being enforced which was nerve-racking.

Dear Adam, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed the location of our resort and apologise the TV wasn't working. I am pleased you enjoyed your stay despite this. I hope to have the opportunity to welcome you back in the future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Great location

Customer review rating 4.0/5

Sharon S. Couples - 08/04/2021 Confirmed reviews ALL

Perfection location on Hastings, opposite beach walkway, lovely staff and amenities. Our unit was a little dark and no outside aspect but understand not everyone gets the sunny side! Parties at night from neighbours - may have been in block next door, again not much staff can do about that!

Dear Sharon, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed the location and amenities of our resort and were well looked after by the team. I apologise you were disturbed by noise during your stay and that you found the unit dark. We look forward to welcoming you back on your next visit to Noosa. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

very noisy at night, and bin pick ups should be scheduled for late morning not 6am.

Customer review rating 2.5/5

Anonymous Families - 08/04/2021 Confirmed reviews ALL

in terms of facility and location its great, rooms are spacious but probably a little dated.

Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations. I sincerely apologise you were disturbed by noise during your stay. At The Sebel, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Perfectly located and well presented

Customer review rating 5.0/5

Mrt Friends - 08/04/2021 Confirmed reviews ALL

Great experience with both staff and facilities. Perfect location on Hastings and bonus Easy parking

Dear Martin, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed the location and facilities of our resort and were well looked after by the team. We look forward to welcoming you back on your next visit to Noosa. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Great stay

Customer review rating 4.5/5

Mark Couples - 07/04/2021 Confirmed reviews ALL

Really enjoyable, relaxing stay in a comfortable apartment. Great location.

Dear Mark, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you had a relaxing and comfortable stay with with us and look forward to welcoming you back in the future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa
Customer review rating 4.0/5

Karen Solo - 05/04/2021 Confirmed reviews ALL

Comfortable stay well located .

Dear Karen, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed the location of our resort and had a comfortable stay with us. I hope to have the opportunity to welcome you back in the future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Disappointing, not as good as expected.

Customer review rating 2.5/5

Sharon G. Couples - 05/04/2021 Confirmed reviews ALL

We stay at Sebel Noosa, room 225. The complex was dated and in need of a refurb. The pool area is quite small, a lot of wasted space for water features. Our room was dirty, hair on the floor in bathroom. Our room phone and safe didnt work. Had to walk to reception to report. Phone replaced, safe wasnt fixed. The fire alarm in our room went off on 3 separate nights, we then had to remove it from the ceiling. Reported to reception and they said it was due to humidity. We'll pointless having one if thats the case. Noosa is always humud!!. Also proir on booking i asked if the room had a DVD player and i was told it didnt. I mentioned that there were various websites that say it was included. Well sure enough our room did have one!!.

Dear Sharon, Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations. I sincerely apologise for the cleanliness and maintenance issues you experienced in your apartment. At The Sebel, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa
Customer review rating 2.0/5

Anonymous Families - 03/04/2021 Confirmed reviews ALL

Room was full of mould, we were upgraded but rooms are dated

Dear Mr. W., Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations and sincerely apologise there was mould in your first room. I did try to give you a call today and am sorry you were not available to take my call. I would love the opportunity to welcome you back. Should you return to Noosa please feel free to contact me direct. I will personally ensure a memorable stay for all the right reasons. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

exactly what wife and I had expected for our brief stay. Perfectly situated mid Hastings Street.

Customer review rating 4.5/5

Glenn V. Couples - 02/04/2021 Confirmed reviews ALL

Apartment was a welcome surprise. More spacious then expected. Staff on check-in were really great, friendly and helpful.

Dear Glenn, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed the location of our resort and were well looked after by the team. We look forward to welcoming you back on your next visit to Noosa. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Disappointing

Customer review rating 2.5/5

Susan Couples - 02/04/2021 Confirmed reviews ALL

We looked forward to our 4 day stay at Sebel Noosa, however, when we arrived at our apartment it looked very tired and in need of renovation. To our dismay the living room curtains and cushion were full of mildew and the couch was worn out and grubby. The dining chairs were stained and the floor was not cleaned properly. The lacquer on the timber venetians in the bathroom was peeling off. The TV remote in the bedroom was hit and miss. The bifold door to the patio was very stiff and difficult to open and close. It is unacceptable to charge premium room rates for a unit that is way overdue for renovation. On the upside, the Sebel is in a great location. Won’t be back unless there is a major renovation of rooms.

Dear Susan, Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations. I sincerely apologise for the maintenance and cleanliness issues you experienced with your apartment and please be assured I have followed up with our Executive Housekeeper and Maintenance Manager regarding your experience. At The Sebel, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Thank you for the taking the time to share this feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Could have been better

Customer review rating 2.5/5

Lorraine F. Families - 01/04/2021 Confirmed reviews ALL

Locating a car park to check in was a nightmare. Locating reception was a nightmare. There were 3 of us but only 2 sets of towels provided. The pull out bed was busted, unable to be fixed and we weren’t offered a different room with a suitable 2nd bed. Both mattresses were worn out. The pull out bed, you could feel every single spring. The main bed sunk in the middle.

Dear Lorraine, Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations. I sincerely apologise that you found reception difficult to locate, that the sofa bed was broken and for the mattress on the main bed. At The Sebel, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Thank you for the taking the time to share this feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Great location

Customer review rating 4.0/5

Kathy Business - 01/04/2021 Confirmed reviews ALL

Great location and spacious rooms. A little dated but being in Noosa you are out most of the time.

Dear Kathy, Thank you for responding to our guest survey regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed the location of our resort and hope to have the opportunity to welcome you back in the future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Amazing Stay

TripAdvisor rating 5.0/5

Brett50 Business - 31/03/2021 TripAdvisor review

Highly recommend The Sebel Noosa for holiday or business, friendly staff, great size apartments with all amenities, free under cover parking that was easy to come and go from, can’t beat the location on Hastings Street, will definitely stay there again

Dear Brett50, Thank you for your review of your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed the location, amenities and facilities of our resort and were well looked after by our team. We look forward to welcoming you back in the future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Great location

TripAdvisor rating 4.0/5

Christine G 05/01/2021 TripAdvisor review

Great location to stay; right on Hastings St & metres from beach. Nice size 1 bedroom apartment with good amenities. We were disappointed that the room was only serviced every 4 days as we paid a high price over New Year period.

Dear Christine G, Thank you for your review regarding your stay at The Sebel Noosa and for taking the time to share your experience and provide feedback. I am delighted you enjoyed the location our resort. Thank you for the feedback regarding the servicing. We hope to have the opportunity to welcome you back in the future. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

Great location. Friendly staff

TripAdvisor rating 5.0/5

trail11550651947564 Family - 21/01/2020 TripAdvisor review

We enjoyed a lovely week at The SEBEL Noosa. Location is great and close to all the action. The rooms in the resort are a little dated but are kept clean and well maintained. The pool is small during peak times but the kids thoroughly enjoyed it. As the wonderful beach at Noosa is only a short stroll across the road, there is always an alternative to the resort pool. We also had a lovely young man help us in the underground carpark with our bags upon arrival and found all of the staff attentive and friendly. The noticeable difference at this hotel were the staff. Well trained and always greet you with a smile. We will definitely come back again in the future.

Dear trail11550651947564, Thank you for your wonderful review of your stay with us at The Sebel Noosa. I am delighted you and your family enjoyed your stay at our resort, the facilities on offer and our proximity to Hastings Street & the beach. Thank your your kind feedback regarding the team which I was thrilled to share! I look forward to welcoming you back on your next visit to Noosa. Kind regards, Stephanie Keane Front Office Manager The Sebel Noosa

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