The Sebel Noosa 4 stars

Customer review rating (ALL Rating) 4.3/5 935 reviews

Best price
guarantee
The Sebel Noosa - Image 1
The Sebel Noosa - Image 2
The Sebel Noosa - Image 3
The Sebel Noosa - Image 4
32 Hastings Street, Parking entrance Noosa Parade, 4567 NOOSA HEADS, Australia

Description

Hotel extras

  • Enjoy a BBQ in the entertaining area

  • Outdoor swimming pool

  • Spacious living & dining areas with fully equipped kitchen

  • Luscious gardens and stunning water features provide an oasis of calm

  • Intimate and unique meeting and event space designed to inspire

Our accommodation(s)

Hotel location

The Sebel Noosa

32 Hastings Street, Parking entrance Noosa Parade
4567 NOOSA HEADS
Australia

GPS:-26.387977, 153.089933

Telephone
Fax +61 7 5447 6450

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

2 pools

Unwind in the sub-tropical surroundings of this Noosa resort's gardens, cool down in the heated outdoor swimming pool or take a dip in the spa. There is even a children's wading pool for the kids to enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  935 reviews

TripAdvisor Rating  4.1/5  947 reviews

Customer review rating 5.0/5

Bernard M. Families - Confirmed reviews ALL

Cafes, restaurants at your doorstep. Beach across the road. Couldn't ask for a better location. Rooms spacious and comfortable. balcony a bonus. Facilities very comfortable and pool perfect for a late afternoon or early morning swim.

Hi Bernard, Thank you so much for the lovely review! We’re thrilled you enjoyed the unbeatable location, spacious rooms, and the balcony. We’d love to welcome you back for another relaxing stay by the beach. Warm regards, Amelie Guest Service Agent

Customer review rating 2.0/5

Olivia R. Families - Confirmed reviews ALL

3 of the front staff I found to be an helpful and rude. The rooms are not serviced which I found after day two stay my family and I felt dirty with the debris we were being in off the street and beach, sand etc. I found it strange that we had to ask the front staff for new bath towels. This wasn’t even explained to me at check in. There were two gates that were very hard to open one of them pinches the finger ( other guests were making the same comment about the second gate).

Dear guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your recent stay did not meet your expectations. We sincerely apologise for any issues you experienced with our front desk team and for the confusion regarding room servicing and towels. Guest comfort and clear communication are very important to us, and we will be addressing your comments with our team to ensure improvements are made. We also appreciate your note about the gates and will review this to make sure our property is safe and easy to access for all guests. Thank you again for your feedback, we hope we may have the chance to welcome you and your family back in the future for a smoother, more enjoyable stay. Warm regards, The Sebel Noosa team

Customer review rating 3.5/5

Magdi G. Couples - Confirmed reviews ALL

The room and location were good, but our check-in was significantly delayed, which was frustrating after a long journey and impacted our first impression of the stay.

Hi Magdi, Thank you for your feedback and for highlighting the room and location. We’re truly sorry that your check-in was delayed by approximately 15 minutes. We understand how frustrating that can be, especially after a long journey, and we apologize for the inconvenience it caused and the impact on your first impression. Your comments are appreciated and help us improve the experience for future guests. Warm regards, Amelie Guest Service Agent

Customer review rating 1.5/5

Trish S. Families - Confirmed reviews ALL

Compared to previous stats, we found the apartment is starting to look unkept and was a but dirty. A mid stay clean for a 7 night stay should be included in pricing and not an extra

Dear Trish, Thank you for your feedback. We’re sorry to hear that the apartment did not meet your expectations on this stay. Cleanliness and upkeep are very important to us, and we appreciate you bringing this to our attention so we can address it with our team. Regarding mid-stay cleaning, we understand your perspective and will certainly take your comments into consideration as we continue reviewing our guest experience and pricing structure. We appreciate you staying with us and value your input, as it helps us improve for future guests. Kind regards, The Sebel Noosa team

Customer review rating 3.5/5

Tabitha L. Families - Confirmed reviews ALL

Positives: nice room (1 bed apartment), lovely pool, fantastic location for Hastings st. Negatives: Poolside service was on offer (I did see one person get served a drink) but every single time we wanted to use it, it would just say 'unavailable' on the app. With no indication of when it WOULD be available. Pool was very crowded (not the resort's fault) but know that the pool, while lovely, is actually quite a small area. Some bits of the room needed fixing, e.g. water damage on doors etc. but not a big deal. Biggest complaint (which sounds dumb but bear with me) was the lack of a coffee table in the lounge area of our room. We had 3 of the same rooms across our group and ours was the only one without a coffee table. Which meant sitting around of an evening chatting with family travelling with us was not comfortable in our room as nowhere to put snacks, drinks, etc. Comfy lounge and chairs but then just a big empty space with a rug. So we asked for a coffee table. The person at reception looked at us like we were a bit mental and said 'I'll make a note of it'. Of course we never got a coffee table. We requested on day 2 of a 7 day stay. I would have preferred to be told 'I'm so sorry we don't have any extra's, big apologies you don't have one' etc. We could have followed up (shouldn't have had to tbh) but then also we just wanted to enjoy our holiday without having to be 'those people' always asking for things.

Dear Tabitha, Thank you for taking the time to share such detailed feedback about your stay. We’re really pleased to hear you enjoyed the room, pool, and our location close to Hastings Street — those are things we’re very proud of. We’re sorry to hear about the issues you experienced during your visit. Your comments regarding the poolside service availability are appreciated; we understand how frustrating it would be to see a service advertised but not consistently accessible, and we will be reviewing how this is communicated and managed. Thank you also for noting the pool size and the maintenance items in the room. While some of these elements can be harder to control, your feedback helps us identify areas that need attention. Regarding the coffee table, we sincerely apologise. Your request was completely reasonable, and we’re sorry that it wasn’t handled with the level of care and follow-up you deserved. Even if we were unable to provide an extra table, this should have been clearly and kindly communicated to you. We regret that this affected your comfort and your experience spending time together as a group. Your feedback has been shared with our team so we can improve both our communication and service moving forward. We truly appreciate your honesty and hope we’ll have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Kind regards, The SEBEL Noosa team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 466 reviews 9.6/10 Location
  • 592 reviews 6.7/10 Room
  • 384 reviews 7.6/10 Service
  • 40 reviews 5.5/10 WiFi
  • 202 reviews 4.6/10 Cleanliness
  • 72 reviews 5/10 Value
  • 22 reviews 4.5/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Noosa Heads