The Sebel Noosa 4 stars

Name: The Sebel Noosa - AccorHotels - ALL
Address: 32 Hastings Street, Parking entrance Noosa Parade, NOOSA HEADS, 4567, Australia
Telephone: +61754746400
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 759 reviews

Please be advised that The Sebel Noosa will be undergoing upgrade works throughout the property from early March until around December 2023. Some facilities (including main pool area) will be closed during this time. The upgrade will consist of tile refurbishment throughout the property, including water features, pools, common paths and internal stairwells of each building. During this time there will be jack hammering to lift existing tiles and grinding for floor preparation around the property.

32 Hastings Street, Parking entrance Noosa Parade, 4567 NOOSA HEADS, Australia

Description

The Sebel Noosa

Luxury and superior service is in our DNA. The Sebel Noosa and I look forward to welcoming you.

Stacey Short, Hotel Manager

Located in the heart of cosmopolitan Hastings Street, The Sebel Noosa is surrounded by world-class restaurants, cafes, and upmarket fashion boutiques, just moments from Noosa's Main Beach and the beautiful Noosa River. Perfect for couples or families, the one and two bedroom apartments feature spacious living and dining areas, separate bedrooms, cooking facilities, laundry and spa bath. Unwind on the private furnished balcony or terrace or bask on the beach. A perfect place to relax, explore and indulge.

With its superb location between Noosa's Main Beach and the Noosa River, The Sebel Noosa offers the ideal getaway destination for romantic escapes, relaxing holidays and family vacations. Offering impeccable service and a range of convenient facilities, The Sebel Noosa features a swimming pool, spa, children's wading pool, gym, valet dry cleaning & laundry, complimentary internet and free undercover parking subject to availability.

Situated in the heart of the Sunshine Coast, The Sebel Noosa offers guests access to the best of Noosa and its surrounds. This stylish Sunshine Coast hotel is within reach of beaches, eateries and shops, the hinterland, Australia Zoo and Underwater World.

Hotel extras

Feel reassured with access to AXA medical teleconsultation free of charge
To speak to a Reservations Consultant please contact 1300 987 610
Spacious living & dining areas with fully equipped kitchen
Luscious gardens and stunning water features provide an oasis of calm
Intimate and unique meeting and event space designed to inspire

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Offering stylish apartment-style accommodation in the heart of Noosa, The Sebel Noosa is the perfect base for visitors wanting to explore the Sunshine Coast. This hotel features a range of 'Hamptons' inspired elegant one and two bedroom apartments, with deluxe options available. Spacious in design, apartments are self-contained, featuring either a furnished balcony or terrace, kitchen and laundry, separate living and dining area with TV and DVD player, and a well-equipped bathroom with spa bath.

Apartment

One Bedroom Apartment- Perimeter Facing

4 persons
65 m² / 699 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Balcony

Apartment

One Bedroom Hastings Facing Apartment

4 persons

Bedding 1 x Double bed(s)

Apartment

One Bedroom Apartment- Noosa River View

4 persons

Bedding 1 x Double bed(s)

Apartment

One Bedroom Apartment- Garden View

4 persons
68 m² / 731 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View
Most of the accommodation: Balcony

Apartment

One Bedroom Apartment- Pool View

4 persons

Bedding 1 x Queen size bed(s)

Apartment

Two Bedroom Apartment - Noosa River View

6 persons
68 m² / 731 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: River side

Apartment

Two Bedroom Apartment- Garden View

6 persons

Bedding 1 x King size bed(s)

Apartment

Two Bedroom Apartment - Pool View

6 persons
0 m² / 0 sq ft

Bedding 1 x Queen size bed(s) and 1 x King size bed(s) and 1 x Double sofa bed(s) and 2 x Single bed(s)
Views: Pool side or Garden View
Most of the accommodation: Balcony

Hotel location

The Sebel Noosa

32 Hastings Street, Parking entrance Noosa Parade
4567 NOOSA HEADS
Australia

GPS:-26.387977, 153.089933

+61 7 5474 6400

+61 7 5447 6450

NATIONAL PARK

Tourist attraction

Access: 2.5 km / 1.55 mi 19 min walk / 6 min drive

AUSTRALIA ZOO

Zoo

Access: 70 km / 43.5 mi 1 hrs drive

FRASER ISLAND

Tourist attraction

Access: 212 km / 131.73 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Non contractual photo

Our guest reviews

Great place to stay close to all the shops and cafes

Narelle W. Families - 5/28/2023 Confirmed reviews ALL

Had a great weekend away with my 2 Pregnant daughters before their babies are due in July. Nice and relaxing and just a short walk to shops and cars.

Dear Narelle, We are so happy to hear you had a lovely stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Guest Service Agent

Too noisy where our room was

Anonymous Families - 5/26/2023 Confirmed reviews ALL

I have stayed at Sebel Noosa many times over the years and have always enjoyed staying there until this time. We were told I had a room on the top floor of building 2 but the lift wasn't working so I asked for another room. Was told it was an upgrade - (same room) overlooking the road it was very noisy and we were woken up twice in one night by a large gathering of youths. I believe the resort should have closed during the renovation time as checking in the car park was not at all enjoyable. I have worked in the Resort/Hotel industry in sales and marketing all of my career and I was really disappointed with the staff this time - they were disengaged. When I checked out the receptionist didn't ask me how was my stay she just said we will email you the receipt! Very disappointed.

Dear Sandy, We very much appreciate your comments regarding your recent stay at the Sebel Noosa. It is always a pleasure to receive feedback; both positive and constructive. I will share your comments with our team as we are continuously trying to streamline our processes around our renovations. We are trying to be as transparent as possible around the impact of our renovations and please rest assured the public rates have already been reduced to reflect our renovations period. However, the experience is subjective to the guest and unfortunately, we have missed the mark this time. Sandy, I'm really sorry. Please reach out directly to myself in future should you choose to visit us again. I'd be very motivated to discount your next stay after our renovations are complete. Sincerely, Claire Willoughby

Well located

Trevor Friends - 5/26/2023 Confirmed reviews ALL

Easy booking in

Dear Trevor, We very much appreciate your comments regarding your stay at the The Sebel Noosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Guest Service Agent

Cold room that needs a good overhaul

Dean R. Couples - 5/23/2023 Confirmed reviews ALL

There where major renovations going on and the place was a mess - hard to get in and out through the maze of temporary fences - the shower had gaps where silicon was missing and the room was freezing as the air con didn't work. Top price for a low quality experience.

Dear DEAN R., Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laylah at The Sebel Noosa

Bad Experience

Aaron S 5/6/2023 TripAdvisor review

Terrible front desk, rude and very unfriendly. The constant noise from the adjacent building, which was not disclosed, is also an issue that can seriously impact the quality of a guest's stay. It is essential for hotels to be transparent about any potential disruptions and to take steps to minimize the impact on guests whenever possible. The lack of basic amenities such as body lotion and shampoo and the heater not working are also significant concerns. Guests have basic expectations, and failure to provide them can lead to frustration and discomfort. The presence of cockroaches in the kitchen is unacceptable and could pose a health risk to guests. It is imperative for hotels to maintain a high level of cleanliness and hygiene in all areas of the property. Finally, the strict policy regarding late check-out is disappointing. While it is essential for hotels to maintain a schedule, staff should also be accommodating and flexible whenever possible to ensure guests have a pleasant and stress-free stay. This hotel fell short in several key areas, and I would not recommend it to other travellers.

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Web-users rating

Other web-users rate our hotel

423 reviews 9.4/10 Location
539 reviews 6.6/10 Room
407 reviews 8.2/10 Service
12 reviews 4.3/10 WiFi
179 reviews 4.7/10 Amenities
167 reviews 4.5/10 Cleanliness
95 reviews 4.7/10 Pool
87 reviews 6/10 Value

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