Hotel de la Coupole Sapa - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,850 reviews

Hotel de la Coupole Sapa - MGallery Collection - Image 1
Hotel de la Coupole Sapa - MGallery Collection - Image 2
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Hotel de la Coupole Sapa - MGallery Collection - Image 4

Description

Hotel extras

  • The only 5-star international hotel in Sapa

  • Direct access to Fansipan cable car station

  • Shopping mall located on the 2nd & 3rd floor of building

  • Unique selection of bars and restaurants

  • 249 uniquely decorated rooms with authentic experience

Our accommodation(s)

Book this hotel
Room 1

This characterful, Indochine-inspired Sapa hotel room features a private balcony. Set on the 5th or 6th floor with two single beds – an easy fit for friends or family sharing, up to three guests.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 33 m² / 355 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

This couture-inspired hotel room with a balcony in Sapa is a spacious, refined base for conference or wedding guests alike. Unwind with modern comforts including a 43-inch LCD TV, mini bar and rain shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

With twin beds and the option of an extra adult or child bed, this Sapa hotel room is an elegant retreat for business, leisure or family stays. Enjoy a restorative drink on the balcony, and rejuvenate in the stylish bathroom with a rain shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

A sanctuary for a couple's escape or solo pause, these king rooms in our Sapa luxury hotel feature striking jade-green walls echoing the hills and valleys outside. An open-plan marble bathroom pairs a soaking bathtub with a walk-in rainfall shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

These spacious Sapa hotel rooms on the 8th and 9th floors are ideal for families up to 4, with twin beds and the option to add extra beds or a crib. In warm mustard tones with a walk-in shower, plus a balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Suite

EXECUTIVE SUITE , 1 King Size Bed

Deep rose-wine hues wrap this expansive king suite in our Sapa hotel, and an oversized tub sits beneath large windows. Rainfall and walk-in showers complete the bathroom.

  • Most of the accommodation:

    Balcony or Corner Room

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Suite

PRESIDENTIAL SUITE , 1 King Size Bed

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Hotel location

Hotel de la Coupole Sapa - MGallery Collection

1, Hoang Lien Street, Sapa District, Lao Cai Province
33000 SAPA
Vietnam

GPS:22.334686, 103.840433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 249 rooms
  • 2 rooms for people with reduced mobility
  • 36 connecting rooms
  • 249 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years

Well-being

Le Grand Bassin

  • Covered
  • On site

Athleticum

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking

Accessibility

  • Elevators

A French style bakery featuring master crafted Marou chocolates, freshest bakeries, pastries, and macarons perfectly blended with Cacao's signature hot chocolate drink.

A rooftop bar and lounge featuring a combination of wine, cocktails and tapas. With an external fireplace for guests to enjoy the mountain range, Absinthe is where effortless luxury and natural surrounding meet to create a unique sense of place.

Savour a breakfast buffet in Sapa with Continental and American options, plus signature pastries where French artistry meets homegrown spices. Or immerse yourself in traditional local options like the famed Bac Ha noodles with their distinctive pink hue.

Le Grand Bassin must be seen to be believed. With emerald green marble columns, bronze statues and pink chandeliers over the vast swimming pool, Le Grand Bassin on 7th floor provides the ultimate indulgent swimming experience.

Our fitness centre, Athleticum, is equipped with everything you will need to continue your fitness regime while away from home. The French haute couture theme continues here, with a stiking deep blue décor and refined period features.

Nuages Spa is located on the 7th floor and offers guests a range of treatments and services that blend the finest products and techniques with Traditional Red Dao wisdom.

Our Sapa luxury hotel wedding venues range from an Art Deco-inspired ballroom for grand celebrations to an atmospheric courtyard for intimate gatherings. Our planners manage every detail, with on-site dining, wellness and accommodation for your guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,850 reviews

Customer review rating 5.0/5

Christine G. Families - Confirmed reviews ALL

Dear Ms. Christine, Thank you for your wonderful review and for choosing Hotel de la Coupole as your home in Sapa. We are truly delighted to know that your stay was such a memorable one and that you enjoyed both the beauty of the property and the hospitality of our team. Designed by the renowned Bill Bensley, the hotel reflects a unique fusion of haute couture glamour and the rich cultural heritage of the northern hill tribes, all inspired by the charm of the French Indochine period. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back for another unforgettable stay. Warm regards,

Customer review rating 4.5/5

Isaac D. C. Solo - Confirmed reviews ALL

Dear Mr. D. C., Thank you for your wonderful feedback. We are truly delighted to know that your experience, from our welcome hot chocolate to your departure, was such a memorable one. It is especially rewarding to hear that we were able to exceed your expectations. Your lovely interest in the small embroidered fabric bags used in our guest rooms brought a smile to our faces. We are delighted that these little details caught your attention and became such a special reminder of your time in Sapa. We sincerely regret that our Front Desk team was unable to offer you one at the time of your stay. We will share your request with the relevant team to explore whether these locally inspired items could be made available for purchase in the future. We certainly appreciate your enthusiasm for the traditional embroidery and craftsmanship of the local community. Thank you once again for choosing Hotel de la Coupole – MGallery Sapa. We hope to have the pleasure of welcoming you back and creating more wonderful memories together. Warm regards, Hotel Management Team

Customer review rating 5.0/5

Neel S. Families - Confirmed reviews ALL

Dear Mr. S., Thank you for sharing your feedback. We’re delighted that you enjoyed your stay at Hotel de la Coupole – MGallery and appreciated our convenient location. It was our pleasure to arrange a sweet surprise to celebrate your 10th wedding anniversary and your wife's 40th birthday. We’re so glad this thoughtful touch made your special occasions even more memorable. We look forward to welcoming you back to Sa Pa soon! Warm regards,

Customer review rating 5.0/5

Raymond G. Families - Confirmed reviews ALL

Dear Mr. Raymond, Thank you so much for your review. We’re delighted that you enjoyed your stay at Hotel de la Coupole – MGallery, from the breakfast featuring local specialties to our elegant indoor swimming pool. We’re especially pleased that our team could make your early arrival more comfortable by arranging breakfast while your room was being prepared. It’s also lovely to know that Alice’s personal introduction added a thoughtful touch to your experience. We will be happy to share your kind words with her and the team. Thank you for choosing to stay with us. We can’t wait to welcome you back to Sa Pa for another memorable experience! Warm regards,

Customer review rating 5.0/5

Cha H. R. W. Friends - Confirmed reviews ALL

Dear Ms. W., Thank you for choosing Hotel de la Coupole for your stay in Sapa. We are truly delighted by your kind words about our staff. Providing exceptional, attentive service is at the heart of what we do and knowing that our team made your stay special is incredibly rewarding. We'll be sure to share your feedback with the entire team. It will certainly brighten their day. We hope you had a memorable experience, and we would be honored to welcome you back in the future. Warm regards,

Dear Mr. D. C., Thank you for your wonderful feedback. We are truly delighted to know that your experience, from our welcome hot chocolate to your departure, was such a memorable one. It is especially rewarding to hear that we were able to exceed your expectations. Your lovely interest in the small embroidered fabric bags used in our guest rooms brought a smile to our faces. We are delighted that these little details caught your attention and became such a special reminder of your time in Sapa. We sincerely regret that our Front Desk team was unable to offer you one at the time of your stay. We will share your request with the relevant team to explore whether these locally inspired items could be made available for purchase in the future. We certainly appreciate your enthusiasm for the traditional embroidery and craftsmanship of the local community. Thank you once again for choosing Hotel de la Coupole – MGallery Sapa. We hope to have the pleasure of welcoming you back and creating more wonderful memories together. Warm regards, Hotel Management Team

Customer review rating 5.0/5

Neel S. Families - Confirmed reviews ALL

Property was good. Location was great, and the sweet arrangement they made for our special day was a wonderful and welcoming touch. Thank you

Dear Mr. S., Thank you for sharing your feedback. We’re delighted that you enjoyed your stay at Hotel de la Coupole – MGallery and appreciated our convenient location. It was our pleasure to arrange a sweet surprise to celebrate your 10th wedding anniversary and your wife's 40th birthday. We’re so glad this thoughtful touch made your special occasions even more memorable. We look forward to welcoming you back to Sa Pa soon! Warm regards,

Customer review rating 5.0/5

Raymond G. Families - Confirmed reviews ALL

We arrived early at 6 am as we wanted to experience a sleeper bus. The hotel accommodated us to breakfast whilst waiting for the room to be ready at 10 am. Breakfast was amazing! A lot of local food selection to boost the Sapa experience. In my opinion, out of all the luxury hotels I have been to, this hotel has the most elegant indoor pool. The following day, Alice - one of the managers came to introduce herself, which was a nice gesture. Overall, I love this hotel and can’t wait to go back!

Dear Mr. Raymond, Thank you so much for your review. We’re delighted that you enjoyed your stay at Hotel de la Coupole – MGallery, from the breakfast featuring local specialties to our elegant indoor swimming pool. We’re especially pleased that our team could make your early arrival more comfortable by arranging breakfast while your room was being prepared. It’s also lovely to know that Alice’s personal introduction added a thoughtful touch to your experience. We will be happy to share your kind words with her and the team. Thank you for choosing to stay with us. We can’t wait to welcome you back to Sa Pa for another memorable experience! Warm regards,

Customer review rating 5.0/5

Cha H. R. W. Friends - Confirmed reviews ALL

very attentive staff

Dear Ms. W., Thank you for choosing Hotel de la Coupole for your stay in Sapa. We are truly delighted by your kind words about our staff. Providing exceptional, attentive service is at the heart of what we do and knowing that our team made your stay special is incredibly rewarding. We'll be sure to share your feedback with the entire team. It will certainly brighten their day. We hope you had a memorable experience, and we would be honored to welcome you back in the future. Warm regards,

Customer review rating 5.0/5

Stefani D. Couples - Confirmed reviews ALL

We were here three years ago and dreamt of coming back. This is certainly the most magnificent hotel in the world! I’ve been to 90 countries and I know of what I speak!

Dear Ms. Stefani, Thank you so much for returning to Hotel de la Coupole – MGallery and for sharing such wonderful words. We’re truly honoured that, after three years and travels across 90 countries, you hold our hotel in such high regard. Knowing that you had been dreaming of returning makes your second stay even more special to us. Your kind words mean a great deal to our entire team, and we look forward to welcoming you back to Sa Pa for another visit! Warm regards,

Customer review rating 4.5/5

Vanessa P. Couples - Confirmed reviews ALL

Very good hotel in Sapa’s center.

Dear Valued Guest, Thank you for sharing your feedback and for your positive rating. We are delighted to know that you had a comfortable stay with us and enjoyed our convenient location in the heart of Sapa, making it easy to explore the town and its surroundings. We truly appreciate your support and look forward to welcoming you back to Hotel de la Coupole – MGallery Sapa for another pleasant stay. Warm regards, Hotel Management Team

Customer review rating 4.5/5

Elinda G. Friends - Confirmed reviews ALL

Hotel was wow at all corners. Took many photos. Location also very good, walking to shops and restaurants.

Dear Valued Guest, Thank you for sharing your feedback with us. Please accept our sincere apologies for the long waiting time during your arrival and check-in. We understand that many guests arrive in Sapa early in the morning by overnight train, and waiting after a long journey can be tiring, particularly when rooms are not yet ready. While early check-in is subject to room availability, we recognize the importance of making the arrival experience as comfortable and seamless as possible. Your feedback will be shared with our Front Office team to review our early-morning arrival arrangements and explore ways to better assist guests during peak arrival periods. We appreciate your understanding and hope to have another opportunity to welcome you to Hotel de la Coupole – MGallery Sapa for a smoother arrival experience. Warm regards, Hotel Management Team

Customer review rating 4.0/5

Min O. L. Families - Confirmed reviews ALL

There is only one thing ... unable to enjoy early check-in. As ALL gold, I hv experienced early check-in at one of ALL hotels in bangkok at which same situation as de coupole by arriving hotel at 5-6AM early. Other than that, all are excellent.

Dear Valued Guest, Thank you for sharing your feedback and for recognizing the overall quality of your stay with us. We are delighted to know that you had an excellent experience. At the same time, we sincerely regret that we were unable to accommodate your early check-in request upon your arrival in the early morning. As an ALL Gold member, we truly appreciate your loyalty and understand your expectations regarding member benefits. While early check-in is subject to room availability and cannot always be guaranteed, we recognize the importance of making every effort to accommodate our valued members, particularly after a long overnight journey. Your feedback will be shared with our Front Office team for further review, with a focus on how we can better manage and communicate early check-in requests for our ALL members. Thank you once again for your loyalty and understanding. We look forward to welcoming you back to Hotel de L. Coupole – MGallery Sapa for another excellent stay. Warm regards, Hotel Management Team

Customer review rating 5.0/5

Kunnambath B. Couples - Confirmed reviews ALL

Hotel de la Coupole – MGallery in Sapa truly lives up to its reputation as a crown jewel in the northern mountains. As a couple staying for four nights, it provided the perfect setting for a memorable and indulgent getaway. The hotel’s location is unbeatable—right in the heart of town, offering effortless access to local spots while serving as the direct boarding point for the Fansipan Cable Car via the Muong Hoa Funicular. Architecturally, Bill Bensley’s stunning design is a masterpiece, seamlessly blending vibrant French Haute Couture with the rich traditional motifs of Sapa’s hill tribes. Our room was exceptionally comfortable, well-appointed with thoughtful luxury amenities that made unwinding after a day of exploring an absolute delight. A special mention must go to the heated indoor swimming pool, La Grand Bassin—it is hands-down "super uber," featuring dramatic emerald tiles, grand statues, and a cozy heated temperature that makes taking a dip an unforgettable experience regardless of the mountain mist outside. Dining at the restaurant was another highlight, serving delicious dishes in an opulent setting, made all the better by the exceptionally friendly, warm, and attentive staff who consistently ensured we were well taken care of. Overall, it was a fantastic four-night experience, and we would highly recommend it to any couple visiting Sapa.

Dear Mr. Kunnambath, Thank you for choosing Hotel de la Coupole for your stay in Sapa. We are truly grateful for your generous feedback and are delighted to know that your experience with us was such a positive one. Designed by the renowned Bill Bensley, the hotel is a distinctive celebration of haute couture elegance intertwined with the vibrant artistry of the local hill tribes, inspired by the romance of the French Indochine era. We hope your time with us was filled with memorable moments, and it would be our sincere pleasure to welcome you back for another exceptional stay in the future. Warmest regards,

Customer review rating 5.0/5

Kenton P. Couples - Confirmed reviews ALL

We've stayed in hundreds of hotels around the world, but I don't think we've ever encountered a building quite as extraordinary as the Hôtel de la Coupole. Bill Bensley's design is simply breathtaking. Every room, corridor and public space is an explosion of colour, artwork, antiques and extraordinary decorative detail. Everywhere you look there's something new to discover. The magnificent swimming pool alone is worth seeing, and the attention to detail throughout the hotel is astonishing. My husband described it as the most spectacular building he'd ever been inside, and I'm struggling to disagree! We booked a Classic room and, thanks to our ALL Platinum status, received a generous two-category upgrade to a beautiful green room with a balcony and mountain views. We also appreciated being accommodated with a very early check-in and breakfast on our arrival morning. The breakfasts throughout our three-night stay were excellent, including a great selection for vegetarians and great presentation in a stunningly beautiful restaurant. Service was consistently warm, professional and attentive, comfortably meeting the standards we'd expect of a good five-star hotel, and several staff members repeatedly greeted me by name. We weren't entirely sure what to expect of Sa Pa itself, but ended up loving it. It's a charming mountain town, reminiscent of Da Lat, with plenty of tourism but without feeling overwhelmed by it. If you're going up Fansipan (which you should), take advantage of their advance ticket offer - it's cheaper than buying on the day, and gives you VIP treatment where staff pull you aside to jump every queue and we even got our own private cable car. Just make sure the weather forecast is good, as they're non-refundable. We've stayed at some exceptional Accor properties during our months travelling around Asia, but the Coupole stands apart for its sheer visual splendour. It feels as much like an art gallery as a luxury hotel, and we were still discovering beautiful details on our final morning. An extraordinary property, a wonderful destination, and somewhere we'd enthusiastically recommend. Three nights felt just right, although we could happily have spent longer simply admiring the building.

Dear Mr. Kenton, Thank you so much for such a wonderful and thoughtful review. We’re truly delighted that the hotel’s distinctive design, artistic details and magnificent swimming pool made such a lasting impression on you. It’s especially lovely to know that you continued discovering new details throughout your stay. We’re also pleased that your room upgrade, early check-in, breakfast and the warm service of our team helped make your three nights in Sa Pa even more enjoyable. Your recognition of our colleagues’ attentiveness and personal touches means a great deal to us. Thank you for choosing to stay with us and for your enthusiastic recommendation. We would be delighted to welcome you and your husband back for another memorable stay, with perhaps a little more time to discover everything the hotel has to offer. Warm regards,

Customer review rating 5.0/5

Kelvin N. Couples - Confirmed reviews ALL

Great location, quiet yet not secluded. All service staff were professional and helpful.

Dear Mr. Kelvin, Thank you very much for sharing your experience with us. We’re delighted that you enjoyed our convenient yet peaceful location and appreciated the professionalism and helpfulness of our team. A special thank you for recognising My. It is wonderful to know that her patience and attentive care made you feel well looked after throughout your stay. We will be happy to share your kind words with her. We truly appreciate your feedback and look forward to welcoming you back to Sa Pa for another enjoyable stay. Warm regards,

Customer review rating 4.5/5

Tanzeem R. Couples - Confirmed reviews ALL

Very pleasant and enjoyable

Dear Valued Guest, Thank you for your lovely feedback and excellent rating! We are delighted to know that you found the ambiance pleasant and enjoyed your time with us. Your appreciation is a great encouragement to our team. We look forward to welcoming you back to Hotel de la Coupole – MGallery Sapa for another memorable stay. Warm regards, Hotel Management Team

Customer review rating 4.0/5

Ser H. N. Families - Confirmed reviews ALL

The hotel is in a Centre location and a 8 year old property.

Dear Mr. Ser H. N., Thank you for sharing your feedback with us. We are pleased to know that you appreciated our central location and found our Reception and Restaurant teams friendly and helpful. Your kind recognition will certainly be shared with the teams. At the same time, we appreciate your comments regarding cleanliness. We sincerely apologize that this aspect did not fully meet your expectations. Your feedback has been shared with our Housekeeping team for further review and improvement. Thank you for helping us identify areas where we can do better. We hope to have another opportunity to welcome you back and provide you with an even more enjoyable stay. Warm regards,

Customer review rating 5.0/5

James C. Couples - Confirmed reviews ALL

Stayed 3 nights and wished we stayed more

Dear Mr. James, Thank you for choosing Hotel de la Coupole for your stay in Sapa. We are truly grateful for your generous feedback and are delighted to know that your experience with us was such a positive one. Designed by the renowned Bill Bensley, the hotel is a distinctive celebration of haute couture elegance intertwined with the vibrant artistry of the local hill tribes, inspired by the romance of the French Indochine era. We hope your time with us was filled with memorable moments, and it would be our sincere pleasure to welcome you back for another exceptional stay in the future. Warmest regards,

Customer review rating 5.0/5

Leonardus D. G. Friends - Confirmed reviews ALL

First time in Sapa. Really enjoyed our stay in this hotel. Great facilities

Dear Mr. Leonardus, Thank you for choosing Hotel D. la Coupole for your stay in Sapa. We are truly grateful for your generous feedback and are delighted to know that your experience with us was such a positive one. Designed by the renowned Bill Bensley, the hotel is a distinctive celebration of haute couture elegance intertwined with the vibrant artistry of the local hill tribes, inspired by the romance of the French Indochine era. We hope your time with us was filled with memorable moments, and it would be our sincere pleasure to welcome you back for another exceptional stay in the future. Warmest regards,

Customer review rating 5.0/5

Trang H. P. Solo - Confirmed reviews ALL

This stay was a last-minute impromptu decision as I wanted to spend some quality time in Sapa town. It was such a joy to see the beautiful architecture and interior designs in person: maximalist but not chaotic, opulent but not excessive, overall just a well curated funky fusion of various East-meets-West elements! I may come back just to enjoy the atmosphere again; and I love how thoughtful and fun all the little details are! Staff members are professional and attentive. Food selection and quality is 10/10.

Dear Ms. H. Trang, Thank you for choosing Hotel de la Coupole for your stay in Sapa. We are truly grateful for your generous feedback and are delighted to know that your experience with us was such a positive one. Designed by the renowned Bill Bensley, the hotel is a distinctive celebration of haute couture elegance intertwined with the vibrant artistry of the local hill tribes, inspired by the romance of the French Indochine era. We hope your time with us was filled with memorable moments, and it would be our sincere pleasure to welcome you back for another exceptional stay in the future. Warmest regards,

Customer review rating 5.0/5

Paul J. Couples - Confirmed reviews ALL

Me and my wife stay for 3 nights, and your team went out of their we to always help out.

Dear Mr. Paul, Thank you for choosing Hotel de la Coupole for your stay in Sapa. We are truly appreciative of your generous comments about our team. Creating thoughtful, attentive, and heartfelt experiences for our guests is at the core of our service culture, and knowing that our colleagues made a meaningful difference to your stay is immensely gratifying. Your kind words will certainly be shared with the entire team, as such recognition is the greatest motivation for us to continue delivering exceptional hospitality. We sincerely hope your time in Sapa was unforgettable, and it would be our absolute pleasure to welcome you back for another inspiring stay in the future. Warmest regards,

Customer review rating 4.0/5

Serene Q. Friends - Confirmed reviews ALL

This must be the most artistic hotel I’ve ever been in!

Customer review rating 4.5/5

Mary G. R. Families - Confirmed reviews ALL

We had a wonderful stay at the hotel overall! We arrived quite early, around 6 AM, after taking an overnight sleeper train. Unfortunately, no rooms were available yet, and our initial check-in experience could have been better. The staff member assisting us was not very proactive and did not take our details while we waited. Thankfully, after breakfast, i went to frontdesk again and a different staff member (girl, sorry forgot her name) assisted us with an early check-in and even gave us a complimentary room upgrade! A special mention to Nam for being so helpful, warm, and approachable, and to Vinh for kindly accommodating our request for a late check-out at 1 PM. Both truly made a difference in our stay. We loved our room, especially the beautiful view, thoughtful chocolates and fresh fruits, and even the lovely slippers! Breakfast had a great variety, and the staff were very attentive. The heated swimming pool was also amazing, peaceful, and relaxing. Despite the initial check-in hiccup, we had a very pleasant experience. Great facilities, lovely hospitality, and wonderful staff. Thank you for making our stay memorable. We would definitely love to come back!

Customer review rating 5.0/5

Terri B. Couples - Confirmed reviews ALL

Staff are amazing

Dear Ms. Terri, Thank you very much for your kind feedback! We are delighted that you enjoyed our beautiful hotel and its central location. It is especially rewarding to know that our team made such a positive impression through their warm and attentive service. We look forward to welcoming you back to Sa Pa for another wonderful stay. Warm regards,

Other web-users rate our hotel

  • 1,274 reviews 9.6/10 Location
  • 1,607 reviews 8.6/10 Room
  • 2,641 reviews 9/10 Service
  • 12 reviews 4.5/10 WiFi
  • 1,497 reviews 9.7/10 Vibe
  • 1,217 reviews 9.2/10 Amenities
  • 852 reviews 9.1/10 Breakfast
  • 732 reviews 9.3/10 Pool

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