Hôtel de la Coupole - MGallery 5 stars

Customer review rating 4.7/5 949 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Hôtel de la Coupole - MGallery
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+ 25 Services
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Room 1

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Hotel extras

  • The only 5-star international hotel in Sapa

  • Direct access to Fansipan cable car station

  • Shopping mall located on the 2nd & 3rd floor of building

  • Unique selection of bars and restaurants

  • 249 uniquely decorated rooms with authentic experience

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Hôtel de la Coupole - MGallery

1, Hoang Lien Street
Sapa District
Lao Cai Province
33000
sapa
viet nam

Tel: +842143629999

Fax: (+84)2143709999

Check-in from 14h00

Check out up to 12h00

  • HANOI - SAPA BUS :  HANOI - SAPA Sapa

  • By plane

    NOI BAI At 290km / 180 miles

  • By train

    LAO CAI At 60km / 37.28 miles

GPS :22.334686, 103.840433

Our accommodations

Design inspiration from the minority tribes of Sapa and French Haute Couture welcomes you with an enchanting mix of fashion, culture and heritage. All rooms have spacious balconies where one can view Sapa's landscape, town square or hotel courtyard.

CLASSIC ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

SUPERIOR ROOM , 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: Mountain view, Panorama view, Hills view, City side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM , 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City side, Courtyard side, Mountain view, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM , 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City side, Mountain view, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City side, Mountain view, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

CHIC

Type of cuisine: French

An haute couture-inspired French restaurant where customers can dine in a grand yet intimate setting, with refined French dishes infused with local ingredients and a carefully-curated wine list.

Lunch

06:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CACAO

Type of cuisine: Cafe

A French style bakery featuring master crafted Marou chocolates, freshest bakeries, pastries, and macarons perfectly blended with Cacao's signature hot chocolate drink.

Lunch

07:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

13:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ABSINTHE

Non contractual photo

A rooftop bar and lounge featuring a combination of wine, cocktails and tapas. With an external fireplace for guests to enjoy the mountain range, Absinthe is where effortless luxury and natural surrounding meet to create a unique sense of place.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 435

  • Maximum capacity: 570 people

  • Maximum banquet capacity: 336 people

Find out more

Our guest reviews for
Hôtel de la Coupole - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

949 reviews

tripadvisor

TripAdvisor Rating 4.5/5

235 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Beautiful Hotel

Customer review rating 4.7/5

Kien N. Families - 03/08/2020 Confirmed reviews ALL

We have 02 nights in M Gallery Sapa with our family and all of our family members are happy with the rooms and services provided.

Perfect Stay !

Customer review rating 4.7/5

Sudhir D. Families - 31/07/2020 Confirmed reviews ALL

We had an amazing stay at your hotel, right from Check in to the departure. Ms Han checked us in and she was a delight , very helpful and polite . The rooms were very comfortable. Our dining experience was exceptional as well - well trained staff and professional service . The dood was nicely presented with generous portions and high quality. The cocktails at the bar were creative and unique, I forgot the name of the bartender but he was so good that he made me my special Negeroni as well. Special mention to Me Thong Nguyen at the front desk - who went above and beyond to help us rebook our flight tickets and also had looked into alternate options for us Incase our plan didn’t workout. He was simply amazing . Big Thank you ! For a memorable stay . We will definitely be back. Regards . Sudhir D.

Well located, nice view, clean room and nice hotel design and decoration

Customer review rating 4.7/5

N. T. K. C. Families - 31/07/2020 Confirmed reviews ALL

The Luxury hotel locates at the center of Sa Pa, nearby local good restaurants - just by walk. There has a train station to Cable station at the hotel. Breakfast is nice with both Local and Western foods. From Superior room we can see the whole town view. Clean room and friendly staff.

The Most Beautiful Architecture in Sapa

Customer review rating 4.7/5

Quan H. N. Couples - 30/07/2020 Confirmed reviews ALL

Very concentrated concept of architecture was built here. All the minor details in room, hallway, restaurants, pool are carefully made. love the vibe of Mgallery here.

Well located

Customer review rating 4.7/5

Anonymous Families - 28/07/2020 Confirmed reviews ALL

Satisfied

Good stay

Customer review rating 4.7/5

Binh P. Families - 27/07/2020 Confirmed reviews ALL

The hotel is luxuriously designed according to the traditional indochinese style of the french colonial; the restaurant has good food, but the menu is few dishes.

Stunning hotel

Customer review rating 4.7/5

R. Couples - 22/07/2020 Confirmed reviews ALL

The hotel is fantastic and all the employees were so caring. Special thanks to Mai, May, Huong and Son at the restaurant, the therapists at the Spa and the employee at the swimming pool (I can’t remember his name) for making our stay so special. The food was outstanding, the afternoon tea was delicious. The only negative point of our stay was the fire alarm that went off at 6 am on our last day and the noise in the corridor caused by the filming crew. And the fact that we couldn’t use the swimming pool on our last day because of the filming crew as well. You should prioritize guests comfort and wellbeing.

Cosy hotel

Customer review rating 4.7/5

Isabel Friends - 21/07/2020 Confirmed reviews ALL

The hotel is very well located in the city of Sapa. The hotel staff is nice and the facilities are very good. As a vegetarian, I had a lot of choices during breakfast which was quite good. We had a dinner buffet of Friday night when we arrived and that was a bit disappointed since the food was a bit cold and no too many vegetarian options. However, the staff in the restaurant was very nice and even proposed to customized some dishes for us. Overall, it was a good experience and I would highly recommend it.

Well located, excellent service

Customer review rating 4.7/5

Kim C. H. Friends - 19/07/2020 Confirmed reviews ALL

Great experiences. Very warm welcome service from staff. Very good location There’s one problem which there are lots of undefinable cab/taxi outside the hotel and we got charged very high price from them when we use their service but the porters didn’t even notify us about that. Only trust Mai Linh taxi company. Highly recommended to use only them at the hotel

Dịch vụ, vị trí, đều tuyệt

Customer review rating 4.7/5

T. T. H. Families - 15/07/2020 Confirmed reviews ALL

JP is the best GM I have seen, he very friendly with his staff , he did a perfect way to treat the customer, my family so happy to be here! Big recommend ! Maria

Amazing architecture

Customer review rating 4.7/5

Elodie Families - 15/07/2020 Confirmed reviews ALL

I long waited to stay in La Coupole hotel and finally made it after Covid. Hotel is splendid, service standards 5* even with Covid adaptations due to much less guests than usual. Staff arranged cake and card for my son ‘s birthday which we highly appreciated. One small remark on the magnificient pool, way to chilly to be enjoyable . We expected a real warm pool and even a jaccuzzi to relax from the fresh weather of the mountains. That is the only thing missing to make our stay outstanding ! We love it anyways

Fantasy Land in Sapa

Customer review rating 4.7/5

Victor L. Couples - 14/07/2020 Confirmed reviews ALL

I would rate 101 out of 100 . This hotel, from the staff to the facility itself. AMAZING and SPECTACULAR.

Beautiful 5 stars hotel in the heart of Sapa.

Customer review rating 4.7/5

Qgiao Families - 13/07/2020 Confirmed reviews ALL

My family and I decided to stay at M Gallery Sapa because we want to know more about Bill Bensley. The hotel is nice, staff are well trained, set diners are delicious, breakfast buffet is quite various, afternoon tea set is wonderful... overall I think the hotel is 5 star standard. However, something you can not control and makes your hotel is not well as it should be is: 1. Sapa is developed so quickly so the town is noisy even at night. Our room are on 7th floor. We heard the noise from outside and the smell of the barbecue smoke of street food is everywhere when we were at the balcony in the morning. I guessed it was worst if someone should stay at low level. 2. Another bad thing is the quality of hotel guess. They made noise and took food without paying attention to the people around them.... I am sure that Bill would be disappointed if he is here. The harmony is like in the train station than at 5 star hotel.

Best hotel ever

Customer review rating 4.7/5

Jaehwa K. Families - 07/07/2020 Confirmed reviews ALL

It was an excellent stay with good services.

Impressed

Customer review rating 4.7/5

Mark B. Families - 27/06/2020 Confirmed reviews ALL

I stayed with my family for three nights. We were instantly impressed by the service and facilities. Staff were incredibly welcoming and helpful at all times.

Great service, great hotel

TripAdvisor rating 4.5/5

KHoonAN1 10/06/2020 TripAdvisor review

It was great for my trip. It was my 2nd trip and the service and hotel was outstanding. Speical thanks to Ms. Pay front desk , She helped me a lot and i really enjoyed my stay there. Great location servics and value as well. I strongly recommend this hotel to all.

Dont Care Health of Customer

Customer review rating 4.7/5

P. T. Solo - 22/03/2020 Confirmed reviews ALL

Terriable

hotel staff was well attended, services and location was great.

Customer review rating 4.7/5

Thanh N. Couples - 13/03/2020 Confirmed reviews ALL

Well, as mentioned above, rather than staff, services and location, the hotel are doing great. But I have one issue with the hotel though. As due to coronavirus at the moment, the hotel was really quite at the time we are staying. We still a little bit afraid of the virus outbreak but still we decide to go as we have wedding photo shoots in Sapa. As we arrived, we ask staff that we will take some wedding photos in the hotel and the staff let us know there is a fee for that. we first think, a small fee for photo shoot is okay but they said they will charged us nearly $500 for it and we a bit freak out and we tried to negotiate for lower their prices as the hotel is quite and there a few guests in the hotel and we was staying in the most expensive room though. So what I think is that, the hotel should be flexible on photo shoots and give a guests who staying in the hotel for a better deal.

Excellent Hitel

Customer review rating 4.7/5

Chris C. Families - 13/03/2020 Confirmed reviews ALL

Apart from a very poor dinner service first night, everything was superb. It’s an amazing hotel !

Good position, interesting design

Customer review rating 4.7/5

Cj Couples - 13/03/2020 Confirmed reviews ALL

The hotel was very quite and not all the restaurants and coffee shop were operating due to the coronavirus issue which we understand so our experience was probably different due to the circumstances. The room and facilities were very good, the staff were very friendly and helpful if a little lacking in experience. Due to the very few guests the hotel lacked atmospheres but these are unusual times. Couldn’t get the Accor benefits despite being a member as I didn't make th3 booking myself although I did in Hanoi at the Metropole under the same circumstances. I find this very disappointing as I was still payin.

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