Hôtel de la Coupole - MGallery

Beautiful property with a combination of French and Vietnamese architecture. Really love the whole feel of the rooms and common areas like the swimming pool and even the restaurant such as Chic for breakfast. Imagine having breakfast while being surrounded by mountains and fog. Splendid experience for sure! The hotel is also linked to the Fansipan Cable Car Station, so its easy to get there. The hotel is located at the heart of the town, really easy to get around the town by foot. Extending my greatest appreciation to Vanessa and Ha for helping me sort out my itinerary in Sapa and giving me really great tips despite being busy. Special shoutout to Massimo from Front Desk, Hien and Ha from bell for being really welcoming :) Definitely one of my best stay so far. Thank you!

I stayed here on September and I must say this is the best hotel I have ever stayed. We stayed in room 825 which is luxurious and well designed, hotel was so friendly and professional, we felt really taken care of. Big thanks to Mr Ninh for upgrading us, Ms Thom Truong , Thao at the restaurant, Ma Van Ha bellman, Ms Vanessa Huyen recetion, Ms Ly sales Team. We highly appreciated your help and will come back next time for sure. Btw the food at the Chic restaurant as well as breakfast was very delicious.

Enjoyed my stay here overall. The design of the hotel is a bit tacky, so it has to fit you. Good points are the central location (though that also brings a lot of outside noise into the rooms), the service, food and facilities. All the staff are really trying hard, are very friendly and eager to help, so this is a big plus. Both the restaurants/bars on the top floor are very good. Breakfast is very extensive and good, lot's of choices. Dinner was nice too and afternoon tea was great. If lucky with the weather, the view at the outside area is amazing, though this also means tons of people posing for pictures. Facilities wise, the gym is quite good for a hotel gym, with a few different machines and weights and the pool is quite unique. While I personally think the water is a bit too cold (though it is supposedly heated?), the design is very nice. There are plenty of daybeds on two floors and it is really nicely done. Lot's of positives about this hotel and if you also like this style, it is a great place to be. Things that could be better are the temperature of the pool and the noise insulation. While the hotel has a certain style, the materials used are, in my eyes, a bit cheap and there is definitely an issue with noise, both from the hallways and other rooms and especially from the (much to overdeveloped) town of Sapa. If sensitive to noise, bring earplugs.

Fantastic hotel with a character! Really enjoyed the hospitality of two employees: Mr. Su who organized a fabulous Trecking tour for us and Ms. Pay of the reception staff. Next time I’ll come back l, I look forward to their expertise and kindness.

April Loan , Front Office Manager was exceptional in providing services beyond her call of duty . It was our 48th Wedding Anniversary and we had dinner at the restaurant, she arranged her team to present a bouquet of flowers to my wife . She also arranged a sweet display of flowers in our room . Mr Hieu from the restaurant was very professional and personal in executing his duties for the two nights that we dined there . The chef did our T-bone steak to perfection. The two masseuse from the Soa did an excellent massage for us both and I can tell you that it is not easy to please my wife . I am a frequent traveler so I know a good service when I experience one .