Hôtel de la Coupole - MGallery 5 stars

My family had wonderful holidays here. I am very impressed by the hotel's beautiful décor. Cozy and romantic rooms. Chic restaurant and bar are splendid with enthusiastic, friendly staff. The hotel has the best indoor heated swimming pool compared to what I've ever experienced. We had a great Valentine's Day dinner at Chic restaurant with The Journey of Love menu including seafood tower (named Captivation), Waguy grade 9 beef rib eye with foie gras and red wine sauce (named Commitment) and a complimentary glass of white wine; Desserts named Compleleness with marou chocolate, cheese cake, fresh berries and vanillacream. I will definitely stay here whenever I have the opportunity to Sapa, Lao Cai, Vietnam.

I have stayed at Deluxe room was designed impressive with beautiful view. The restaurant is beautiful and good tasting. Swimming pool also amazing.

I and my husband are extremely statisfied with the service of Hôtel de la Coupole - MGallery. Staffs are really friendly and supportive. They gave me some advices to have a great and unforgettable trip in Sapa.

Our family of seven had a grand vacation experience at the hotel. We arrived with warm greetings and welcomed with hot towels and cups of hot chocolate. Check-in was very smooth and easy by a warm and fluent receptionist. The rooms were picturesque and very comfortable. My sister and brother were given complimentary birthday treats, and they were sprawled on the beds in their room accompanied by a delicious birthday cake. The Absinthe bar was extremely cozy—despite the cold weather—with all its plush sofa seats and very welcoming bartender who gave us extra snacks for our drinks. The locally made plum wine was sweet and tasty! Chic restaurant for our breakfast was extremely grand, with a wide array of dishes and a very approachable waitress who asks us intermittently what we need. Our pool experience at Le Grand Bassin was extremely great and comfortable, with the warm interior of the room and heated pool that we had all for ourselves at that time. Checking out of the hotel was great as well, as we had a little chat with the warm and friendly receptionist Ms. Giang while she guided us to Sapa station at the side of the hotel for our trip to Mt. Fansipan. All in all, our Hotel de la Coupole experience was perfect and extremely exceptional. We are sure to recommend the hotel to our friends back home. We are absolutely going to come back to Sapa and stay here again!

I just wish the weather was better when we were there but overall we had a great experience. Everyone was friendly and very accommodating. When we arrived early at 5:45 in the morning of our check in day, it was rainy and staff was out opening door to welcome us. They were beyond helpful whenever we had questions.

One of the most interesting properties I have ever visited, wonderful interior, we had one of the suits, the ideal place to enjoy a couple of days in Sapa, It’s been pretty cold and the weather was really ugly so we spent most of the time in the hotel, the only negative side of the the property is the fact that the design did not foresee the cold times in Sapa, in the room we could heat to our comfort, however, all public areas (walkways, bar and restaurant and lobby) were cold, no way to walk without a warm jacket outside the room, the temperature in the restaurant was less cold than in the lobby but not enough to enjoy the fabulous food served, the chefs know what to do to make one happy, also the breakfast buffet was a joy, the baguette and the croissants were not as original as we experienced it in Ho Chi Minh, same applies to Hanoi in general, but the selection of dishes at breakfast was great, Coming back to Sapa we will certainly stay here again!

We had a perfect stay, the staffs are very nice and polite, room is clean and well equipped.

Hotel's design is beautiful, good location. Hotel Staffs need a lot of training to complete as 5 stars hotel. Staffs also need to be trained well in term of english communication to client over phone as well as face to face to avoid taking wrong infomations and misunderstood. Another thing is hotel food, buffet could be better. Some food is too salty. Overall, all were good.

Staff was very friendly and in informative. Takes initiative to provide suggestions and recommendations to places of interest.

We had a great stay. The hotel is sublime, the staff is always willing to help (especially huy concierge). We loved the breakfast so much varietes, the gym And pool are also great. Just one thing, the room facing the street are noisy. We will come back for sure if we come to Sapa again.

- Nhan vien than thien - An sang 2 bua trung lap nhieu, can thay doi da dang hon

We were there in late January 2020. We have nothing to complain about this place at all (except for the spa we did not have enough time to experience it) but I would rather want to recommend the traveller(s) to try it for yourself. All in all this place is absolutely fantastic and value of money! We had a great time there.

Everything was very good except some bad experiences with the Chic restaurant: - Food was served in the chipping bowl when we had dinner there. - Staff was so strict in denying my family to have breakfast in the Chic restaurant, instead of "food station" in the 9th floor, despite the fact that my 5 years old kid loves the restaurant much after the dinner before. He was disappointed because of that.

I only stayed 2 days at the hotel but overall the experience was very pleasant. The hotel is located right in the center which is very convenient to going around. The staffs are hospitable. The view is spectacular. There is only minus point is the toilet is a little bit difficult to flush. I always have to re-flush a few times.

Fabulous staff and service...Hospitality at its best...Attention to minute details in the restaurant was unparalleled.. Opportunity areas: Rooms felt like overdone (cramped to some extent) and choice of vegetarian food limited...