Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars

Customer review rating (ALL Rating) 4.5/5 1,409 reviews

Hotel extras

  • Central Seoul location, just a few minutes walk from subway station

  • 331 guest rooms and 192 residences with connecting rooms available

  • 1 restaurant and 3 bars including a stunning rooftop bar

  • Enjoy the outdoor infinity pool, Indoor swimming pool, fitness area & sauna during your stay

  • Kids zone is open between 8am and 8pm (Closed the first Monday of every month)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. All our rooms feature large work area, 55" LED TV, WiFi, hair dryer, iron, tea and coffee making facilities, safe and fridge. Looking to book an extended stay in Seoul? Book our Studio or Residence room which features washer, dryer and kitchen facilities. Planning a romantic getaway? Stay at Premier Suite which will create an unforgettable experience.

Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

GPS:37.566388, 127.004313

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,409 reviews

TripAdvisor Rating  4.5/5  521 reviews

Certificate of excellence 2022

By far, the best hotel in Korea is Novotel Dongdaemun!

TripAdvisor rating 5.0/5

joonc679 TripAdvisor review

This is my second time staying at Novotel Dongdaemun in Korea, and I must say that it is the best choice. I’m from Chicago, every time I visit Korea, without a doubt, I choose to stay at Novotel because of the exceptional experience I had the last time I stayed. If you're looking for high-end service and quality accommodations, don't think twice and stay at Novotel. All the staff members are very friendly, and they communicate fluently in English. I had no issues communicating with them. They are very professional and quick to respond to every request. We stayed on the 11th floor and rented two connected rooms for eight members of our family. The two connected rooms were spacious enough with an extra bed to accommodate all our family members. I had to hold a meeting and dinner, and the bar on the 20th floor was a perfect location. They had an extensive selection of wine, and the bartender was very friendly and attentive(especially Jake Ahn, Na and Woongbin). The food we had for dinner was mind-blowing, and the beautiful night city view from the 20th floor added to the experience. Breakfast was phenomenal, with all kinds of food, including American, Korean, and Vietnamese cuisine. The quality was great, and even the hangover food was impressive. When I first visited Novotel in 2019, and now I visited again, I felt that the hotel had improved in every aspect of service. Without a doubt, I will visit Novotel again the next time I visit Korea. Additionally, there are many shopping places nearby (within a mile radius), and GwangJang SiJang, where you can find authentic/trendy Korean foods at unbeatable prices. I will definitely stay at Novotel Dongdaemun again. Oh, one last thing, it was raining on the day we wanted to go out for shopping, and they provided us with an umbrella for free at the reception desk on the first floor.

Good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

As a Gold member, my room was not upgraded only receive welcome drink.

Dear Chan Siew W., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Jay Jin

well located, friendly staff

Customer review rating 5.0/5

Shy Business - Confirmed reviews ALL

I stay this Novotel every time I go to Korea bocs of great location and frendily staff

Dear Ms. Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.co.kr/Hotel_Review-g294197-d14…-Reviews-Novotel_Ambassador_Seoul_Dongdaemun-Seoul.html I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Jay Jin

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excellent friendly and expedient staff

Dear Baker M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Huh Duty Manager

Well located, speaks English, pleasent stay

Customer review rating 4.0/5

Shahrul Families - Confirmed reviews ALL

I have a pleasent experience staying here. Received a room upgrade due to my Accor Gold membership. Room is clean and spacious. Heating & cooling system is working well. Breakfast is good with variety of Korean and Western dishes. However, as an Accor Plus members, i was only given 15% discount for breakfast for 2 people instead of the usual 50%. I didnt argue much but will certainly bring this up when renewing my membership this year

Dear Mohd Shahrul Z., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jay Jin Duty Manager

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Other web-users rate our hotel

  • 476 reviews 9.3/10 Location
  • 749 reviews 8.3/10 Room
  • 663 reviews 8.7/10 Service
  • 7 reviews 5.9/10 WiFi
  • 328 reviews 9.4/10 Cleanliness
  • 221 reviews 9.3/10 Breakfast
  • 210 reviews 8/10 Pool
  • 145 reviews 9.1/10 Vibe

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