Fairmont Mount Kenya Safari Club 5 stars

Customer review rating (ALL Rating) 4.6/5 758 reviews

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FAIRMONT MOUNT KENYA SAFARI CLUB, NANYUKI, LAIKIPIA, KENYA., P.O. BOX 35, 10400 NANYUKI, Kenya

Description

Hotel extras

  • Storied Legacy: Former retreat for Hollywood stars and royalty.

  • Top Honors: Named Africa's Leading Hotel 2023, reflecting unmatched heritage and excellence.

  • Distinct Design: Blending 1950s English architecture with modern elegance.

  • Vast Grounds: 100 acres of manicured gardens, forests, and tranquil ponds.

  • Heritage Rich: Strong ties to Kenya's culture and conservation efforts.

Our accommodation(s)

Hotel location

Fairmont Mount Kenya Safari Club

FAIRMONT MOUNT KENYA SAFARI CLUB, NANYUKI, LAIKIPIA, KENYA., P.O. BOX 35
10400 NANYUKI
Kenya

GPS:-0.0560743, 37.1119227

Telephone
Fax +254 20 2216796

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  758 reviews

TripAdvisor Rating  4.5/5  1,698 reviews

Certificate of excellence 2024

An Exceptional Hotel

TripAdvisor rating 5.0/5

Sb N TripAdvisor review

Wonderful Hotel. Outstanding Facility with an exceptional customer centric experience & a meticulously maintenaned space. They have the most friendly staff and the loveliest ambience. This truly is a world class facility. Would definitely recommend.

Dear 316sbn, Thank you so much for your incredible review! We're delighted to hear that you had such a wonderful experience with us and that our facilities, staff, and ambiance left a lasting impression. Our team strives to create a world-class experience for every guest, and it's truly rewarding to know we succeeded in doing so for you. We’re grateful for your recommendation and would love to welcome you back in the future! See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

My Review due to the stay

TripAdvisor rating 5.0/5

Joyce N TripAdvisor review

The hospitality team was amazing 😍😍I enjoyed the stay and the views were just mind blowing.I would love to come back more often. Viewing the wild animals everyday from your balcony was the best experience ever. I would definitely recommend others

Dear Joyce, Thank you so much for your amazing review! We're thrilled to hear that you enjoyed your stay and that the views and wildlife made your experience unforgettable. It’s wonderful to know that our hospitality team made such a positive impact on your visit! We can’t wait to welcome you back for more incredible moments. Your recommendation means the world to us, and we look forward to hosting you again soon. See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Booking and customer service experience

TripAdvisor rating 4.0/5

originaljosephinem TripAdvisor review

Kudos to excellent customer service. In specific Diana Muriithi who checked in consistently to make sure the stay was great i& Paul Mugo for the quick turn around from house keeping. Also special kudos to Kanana Kirima & Catherine Wanene who helped facilitate this reservation seamlessly

Dear Josephine, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. We're especially grateful for your kind words about Diana Muriithi, Paul Mugo, Kanana Kirima, and Catherine Wanene. We'll be sure to share your feedback with them, as they’ll be delighted to know their efforts made a difference in your stay. We look forward to welcoming you back in the future! See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Very good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The reception was excellent from check in , the staff went out of their way to make our stay very comfortable.

Dear James, Thank you so much for sharing your experience with us! We’re delighted to hear that your check-in was excellent and that our staff went above and beyond to ensure your stay was comfortable. We pride ourselves on providing If you have a moment, we would be honored if you could share your comments on TripAdvisor to help promote our region and the Fairmont Mount Kenya Safari Club. We eagerly anticipate your return to the Fairmont Mount Kenya Safari Club. Exciting new activities and future projects await your next visit. Please feel free to call or email us at Mo… and follow us on social media at @fairmontmountkenya and attentive service, and it’s fantastic to know we were able to make your visit memorable. We truly appreciate your feedback and hope to welcome you back soon! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Amazing customer service

TripAdvisor rating 5.0/5

Ndambuki M TripAdvisor review

My wife and I were to check in on Thursday afternoon, but due to a flight delay getting into NBO, we ended up leaving quite late. Sharon was so kind to liaise with the chef to ensure we had dinner. The whole stay was amazing and the team made this possible.

Dear Inspire50619627758, Thank you so much for sharing your experience with us! We’re so glad to hear that, despite the flight delay, you and your wife were still able to enjoy your stay with us. Sharon will be thrilled to know that her efforts to ensure you had dinner made a difference in your experience—customer service is something we truly pride ourselves on, and it’s wonderful to hear that the team was able to make you feel at home even with the late arrival. We’re so happy that your whole stay was amazing, and we truly appreciate you taking the time to highlight the team’s efforts. We hope to welcome you both back for another stay soon—hopefully without any flight delays next time! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

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Other web-users rate our hotel

  • 160 reviews 9.6/10 Location
  • 305 reviews 8.6/10 Room
  • 502 reviews 8.7/10 Service
  • 103 reviews 9.6/10 Vibe
  • 48 reviews 7.8/10 Cleanliness
  • 26 reviews 8.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.