Fairmont Mount Kenya Safari Club 5 stars

Customer review rating (ALL Rating) 4.6/5 814 reviews

Fairmont Mount Kenya Safari Club - Image 1
Fairmont Mount Kenya Safari Club - Image 2
Fairmont Mount Kenya Safari Club - Image 3
Fairmont Mount Kenya Safari Club - Image 4

Description

Hotel extras

  • 100-acre luxury retreat within private wildlife conservancy

  • Pioneers of Eco-safaris & critically endangered Mountain Bongo sanctuary

  • Iconic destination weddings & garden buyouts

  • Holistic wellness, spa & outdoor adventure

  • Purpose-driven corporate & incentive retreats

Our accommodation(s)

Hotel location

Fairmont Mount Kenya Safari Club

FAIRMONT MOUNT KENYA SAFARI CLUB, NANYUKI, LAIKIPIA, KENYA., P.O. BOX 35
10400 NANYUKI
Kenya

GPS:-0.0560743, 37.1119227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  814 reviews

Customer review rating 3.5/5

Kalindi T. S. Families - Confirmed reviews ALL

We very happy with the stay overall. Except for the Vegetarian food options. The Indian Food had no taste at all, and the options on the buffet were very weird. If you serve roti and Dal there needs to be a vegetable and not a Chinese Paneer Chilly. The taste also was not upto the fairmoint mark. Generally accross the world when we go for a buffet be it breakfast or lunch or dinner water is always included you cant charge me separately for the water. Even the room service you cant charge us delivery for within the property. You already know how big the property is. So that is upto you how ti get the food delivered to the rooms. We have stayed at bigger properties in the past but never heard that there is a room service delivery charge. Thanks to the House Keeping staff for keeping our rooms clean!

Customer review rating 4.0/5

Joanne N. Families - Confirmed reviews ALL

It was a family holiday and I wanted my family to experience Fairmont Mt Kenya for the first time. They loved it from the rooms to the dining experience to the Animal Orphanage and the little exploring we managed to do

Customer review rating 5.0/5

Adam H. Families - Confirmed reviews ALL

I am running out of compliments and superlatives! Another amazing trip, full of happy memories.

Dear Adam, Thank you for taking the time to share such a wonderful review following your return stay with us. We are truly delighted to hear that your visit was filled with happy memories once again, and we greatly appreciate your kind words about our team, service, and overall experience. It is especially rewarding to know that our email reservations process and on-property support met your expectations. We also sincerely appreciate your constructive feedback regarding the rainwater ingress, Wi-Fi blind spots, and coverage within the accommodation. While we are pleased that our team was able to respond promptly to the issue you experienced, we regret any inconvenience caused and will ensure your comments are reviewed carefully as part of our ongoing maintenance and connectivity improvements. Thank you once again for your continued loyalty and for recognizing the efforts of “everybody” on our team—it means a great deal to us. If you have a moment, we’d really appreciate it if you could share your feedback on TripAdvisor link https://t.ly/zHRMd and Google link https://t.ly/ogA93 as well. Your reviews help others find us and allow us to keep delivering great service. We look forward to welcoming you and your family back for many more memorable stays. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya

Customer review rating 5.0/5

Andrew G. J. Couples - Confirmed reviews ALL

From arrival, the staff have gone out of their to assist and help us. They have been always happy and chatty. The resort itself is amazing, very beautiful and is set out so you have to relax and recharge.

Dear Andrew, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to hear that you enjoyed the beauty of the resort and found it to be a relaxing place to unwind and recharge. It is especially rewarding to know that our team made you feel so well cared for from arrival through to departure, and that their friendliness and attentiveness added positively to your experience. Your kind words mean a great deal to us and will certainly be shared with the team, who will be encouraged by your recognition. If you have a moment, we’d really appreciate it if you could share your feedback on TripAdvisor link https://t.ly/zHRMd and Google link https://t.ly/ogA93 as well. Your reviews help others find us and allow us to keep delivering great service. We look forward to welcoming you back for another memorable and rejuvenating stay. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya

Customer review rating 4.0/5

Stephen O. O. Families - Confirmed reviews ALL

A great visit for our Family's preferred Easter holiday spot

Dear Stephen, Thank you for sharing your kind feedback and for choosing Fairmont Mount Kenya Safari Club as your family’s preferred Easter holiday destination. We’re delighted to hear that you had a comfortable and enjoyable stay, and that so many aspects of your visit from booking to departure met your expectations. It’s especially rewarding to know you would highly recommend us and that you value our sustainability efforts. A special thank you for recognizing Paul, he will be thrilled to know he contributed positively to your experience. If you have a moment, we’d really appreciate it if you could share your feedback on TripAdvisor link https://t.ly/zHRMd and Google link https://t.ly/ogA93 as well. Your reviews help others find us and allow us to keep delivering great service. We truly appreciate your continued trust in us and look forward to welcoming you and your family back for many more memorable holidays. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya

Other web-users rate our hotel

  • 136 reviews 9.3/10 Location
  • 263 reviews 8.1/10 Room
  • 481 reviews 8.8/10 Service
  • 39 reviews 7.8/10 Cleanliness
  • 25 reviews 6.2/10 Breakfast
  • 6 reviews 5.7/10 Bar

Powered by Trustyou