Fairmont Mara Safari Club 5 stars

Customer review rating (ALL Rating) 4.8/5 156 reviews

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Description

Hotel extras

  • 38 lavishly furnished deluxe waterfront tents overlooking the Mara River

  • 38 lavishly furnished deluxe waterfront tents overlooking the Mara River

  • Expansive and refreshing swimming pool.

  • Game drives with a guide to experience the Maasai Mara's famous wildlife.

  • Superb restaurant serving seasonally inspired cuisine, plus a cosy lounge and a stylish bar.

Our accommodation(s)

Hotel location

Fairmont Mara Safari Club

Masai Mara National Reserve, PO Box 58581
Masai Mara AITONG
Kenya

GPS:1.092444, 35.206291

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  156 reviews

Customer review rating 4.0/5

Hermant Families - Confirmed reviews ALL

Location of the property is amazing and well maintained. Food was excellent and service was good. Overall a good stay

Dear Our Esteemed Guest, Thank you for taking the time to share your positive experience at Fairmont Mara Safari Club. We are delighted to hear that you enjoyed the stunning location, excellent food, and attentive service during your stay. We look forward to welcoming you back for another memorable visit. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Customer review rating 5.0/5

Cadyn M. Friends - Confirmed reviews ALL

The staff at this location was extremely welcoming and accommodating. The lodging was great and the food was amazing. 10/10 recommend.

Dear our esteemed guest, Thank you for your kind words regarding our staff, accommodations, and dining experience. We are delighted to hear that you enjoyed your stay and appreciate your recommendation. We look forward to welcoming you back for another memorable visit. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Customer review rating 4.5/5

Nobertusnick M. Couples - Confirmed reviews ALL

Fairmont Mara Safari Club was an amazing experience overall. It’s located just north of the Maasai Mara in a really nice conservancy with plenty of wildlife, so it already feels special before you even start the game drives. From the moment we arrived the staff made it memorable. They surprised my girlfriend with a birthday song, a dance and a cake at check-in which was such a nice touch. Everyone we met was genuinely friendly and welcoming. Mary was a great server, and our guides Jonathan and Bernard were excellent, especially Jonathan who was always smiling and brought a great energy. Joshua also gave us a tour of the garden and bee area which was really interesting, and you could tell he was passionate about what he does. The lodge itself is clean and modern, and the lobby and restaurant right by the river are really nice places to relax. The tents are a cool concept. They’re not huge but very well laid out with enough space for luggage. I actually liked that there’s no WiFi in the tents since it makes you switch off a bit more. There were a few small patches of mold in our tent (26), mainly near the toilet and shower, but nothing major and probably easy to fix. The game drives were well timed in the morning and afternoon so you avoid the worst of the heat, and you can also do a full day safari into the main park. One thing that stood out was that our driver said we had to stay on the paths, but we saw other vehicles & sometimes ours going off-road and getting much closer to animals, which felt a bit off from an ethical point of view. There’s actually quite a lot to do at the lodge itself too. We did walking tours, a garden tour and there are bird tours, a pool, hippo point and even board games in the lobby. The food was consistently good and the boma dinner with traditional dancing was a really nice experience. We also visited the rhino sanctuary and a Maasai village which were both great. We also had a private dinner which was intimate and nicely set up, but it felt more like a small private buffet. It would be even better if it was more of a unique set menu experience. One thing to note is that the driver who brought us from Nairobi to the hotel wasn’t the friendliest, so it might be worth looking into other transfer options depending on your package. Overall, a really memorable stay with great staff, great wildlife and a beautiful setting. Definitely recommend it.

Dear M., Thank you for taking the time to share your experience at Fairmont Mara Safari Club. We are delighted to hear that you enjoyed your stay and appreciated the special touches provided for your girlfriend’s birthday celebration. It is wonderful to know that our staff, particularly Mary, Jonathan, and Bernard, contributed positively to your experience, showcasing their dedication to exceptional service. We appreciate your feedback regarding the small patches of mold in your tent. While we strive for the highest standards of cleanliness, we will certainly take your comments into consideration as we continue to improve our accommodations. Regarding the game drives, we understand your concerns about vehicle conduct in the conservancy which allows sightings at a close proximity while maintaining ethical driving practices with all guides. We are also grateful for your suggestions regarding the private dinner experience, as guest feedback is invaluable for enhancing our offerings. It is unfortunate to hear about your transfer experience, and we will look into our options to ensure a more welcoming journey for our guests. We appreciate your recommendation and hope to welcome you back for another memorable stay. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Customer review rating 4.5/5

Read C. Families - Confirmed reviews ALL

We had a wonderful 3 night stay with our son, daughter in law and 2 grandchildren (8 and 12). We have been at Fairmont many times but this was their first trip to Kenya. Everything was wonderful. The accommodations, food, game drives - all were fantastic.

Dear our esteemed guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed the accommodations, dining, and game drives. It is always a pleasure to welcome returning guests as well as their loved ones. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Customer review rating 5.0/5

Laura R. Solo - Confirmed reviews ALL

Even though I only stayed one night, the camp was incredibly luxurious with thoughtful details throughout, the service was seamless, the food was amazing, and the staff were genuinely warm, friendly, and attentive. The morning and evening safaris felt like a childhood Disney dream fulfilled, truly an unforgettable experience.

Dear Laura R., Thank you for your glowing feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations luxurious and our staff welcoming and attentive. It is wonderful to know that your safari experiences were memorable and met your expectations. Your kind words will certainly motivate our team to continue providing exceptional service. Kind Regards, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Other web-users rate our hotel

  • 59 reviews 9.8/10 Location
  • 60 reviews 9.1/10 Room
  • 146 reviews 9.6/10 Service
  • 8 reviews 2.9/10 WiFi
  • 68 reviews 9.6/10 Amenities
  • 16 reviews 10/10 Cleanliness
  • 15 reviews 9/10 Value
  • 12 reviews 9.5/10 Bar

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