Customer review rating (ALL Rating) 4.8/5 106 reviews
Fairmont Mara Safari Club
Masai Mara National Reserve, PO Box 58581
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All day-dining restaurant with international and local cuisines made from local market ingredients.
Our selection of 38 lavishly furnished tents will enchant you. Placing you breathtakingly close to nature, these sumptuous waterfront havens, featuring four-poster beds and en suite facilities, overlook the Mara River and its enthralling wildlife.
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Amazing once in a lifetime experience
TripAdvisor rating 5.0/5
NikhilsReviews TripAdvisor review
If you want a once in a lifetime safari experience, then I highly recommend staying at this hotel, situated on the Mara, you are at the heart of the animals, with two complimentary game drives a day, you will see an abundance of animals at this resort. Amazing hot air balloon ride over safari Amazing bbq at night in the Mara, dancing with Masai Great food, amazing service and a slice of paradise
Glamping like Royalty!
TripAdvisor rating 5.0/5
Piet C Couples - TripAdvisor review
We had the most amazing week here. When I 1st told my wife she's going on safari but staying in a tent she was not impressed! Little did she know what was in store! 5 star service glamping! Nothing was too much to ask, Mutai, Robert, Gerald, Brian, Brendon, and all the rest were absolutely amazing, we wouldn't change any day of this holiday! We would highly recommend staying here!
Customer review rating 5.0/5
Ross Y. Couples - Confirmed reviews ALL
Fantastic. The staff were amazing. The accommodations and food was very good
FAIRMONT MARA- THE HIDDEN PARADISE IN THE WILD
TripAdvisor rating 5.0/5
Sally L TripAdvisor review
Fairmont Mara Safari Club, a hidden paradise in the wild is how I would describe this beautiful property in the Mara. It was our very first time at the Fairmont Mara and my family and I had the most magnificent time in this place having stayed for four nights…. pure BLISS. We were warmly received by a great team at the reception led by a jovial young man called Brian. Immediately, we were checked in and escorted to our very lavish and secured tents. By the way all tents overlook the Mara river with Hippos in sight…. Important to mention, we started getting pampered on arrival! On my first night I wasn’t sure I was going to sleep deeply coz most hotel mattreses are so uncomfortable but shock on me, I slept well and woke up very refreshed everyday. From outside the tent looks small but it is quite spacious and well lit…serene environment, I loved it. Food: The food was delectable. My favourite was the Pork Chops specially made by Chef Kalume whom I had the priviledge of meeting… very passionate about what he does and he ensured every single day, was a different experience with the buffet. Something that I also loved while at the dining area, was the fact that a waiter was assigned to a specific table and therefore the experience was so personalized. Peter Terer, was assigned to my family. Such an amazing, friendly and very caring staff. He ensured that at all times we were comfortable and we really felt at home. He knew exactly what drinks we preferred and the kind of eggs we liked. The staff in this property were on top of things at all times. I actually had to ask the Manager Steve, what they do to their staff coz they were all so motivated, always smiling and welcoming which adds to the comfort and awesome experience that we had. This is a place where boredom wouldn’t feature in your vocabulary. So many activities to indulge in including swimming, bike riding, Hot Air Ballon flights, Hippo Point where one can just watch the Hippos and of course the Game Drives (Favourite). Oh, Game drives were everything. Our very knowledgeable, friendly and humble guide Ole Sitima, gave us a magical experience-outta this world. In a day, we went for the drives twice and every single day was a different experience. Ole Sitima, ensured we saw most of the animals including the Big 5 and stopped to allow us to take pictures and ask questions. He is very experienced and quite informed which was a plus coz we learnt so much about the animals, the vegetation and even the locals esp. the Maasai culture and traditions as we learnt some Maasai language and we say Ashe Oleng’ Ole Sitima…a highly recommended guide, we would use you over and over again. When you have a great team of staff, it definitely trickles from the top. The Manager Steve together with the Human Resource Manager Nancy….aaawwww, such lovely, interactive and kind leaders. I always bumped into them ensuring that all the guests were comfortable and happy, me included. What I noticed is that they had an awesome relationship with all the staff. This is a place that I would highly recommend and looking forward to visiting the place again.
Incredible location, service and safari experience
Customer review rating 5.0/5
Matthew D. Couples - Confirmed reviews ALL
The email communication of where and when to be picked up at the airstrip was smooth and assuring. The pickup itself was memorable - upon arrival we were warmly greeted by two staff members who met us at the plane itself and showed us onto a safari vehicle and from that point on the safari experience began. We spotted hippos, monkeys, waterbucks, zebra, crested cranes - all within 15 minute transfer to the camp. The staff at the camp itself was friendly and welcoming. We received relevant information about our itinerary and were checked-up promptly and shown to our tent. The tent was fantastic. A great size, very comfortable, had all the amenities we needed. The bed was comfortable, the storage space was plentiful for our 3 night stay, and the shower was very good (nice pressure and with hot water). The tent was located right by the River Mara, so you'd hear hippos making their way up and down, and we had a crocodile sunbathe across from us as well. We also had a small troupe of monkeys visit us on our terrace, which made for great photo opportunities from the comfort of our temporary home. The food was varied each D. and for each meal. The buffet was plentiful and tasty with cuisine that really catered well to our taste (Indian, Kenyan, continental), and at breakfast you had the option of eggs to order. The pasta station were manned by very capable cooks as well, really enjoyed the spaghetti dish they cooked up for me. The camp itself was beautiful. We were encouraged to wander around and we did just that. The grounds were very well designed and maintained, and during the evening very smartly lit - enough to be able to easily make your way around, but not too bright to impact the feel of the place. The Hippo Corner was a place we visited every D., what a unique spot to experience a large pod of hippos resting during the D.. Now, the highlight of our experience was of course the game drives. Two daily, one at 6.30am, the other at 3.30pm, and these were magical. Our guide - Tony - was extremely knowledgeable and knew his craft as a guide. It was insightful, educating, collaborative and he guided us through not just the usual animals you see in documentaries but provide perspectives and context on the whole ecosystem (or circle of life). We have done safari before so knew party what to expect, and we made sure that our expectations were low, these are wild animals after all - but wow, we saw so much in our six drives with Tony and made memories that will last a lifetime. We spotted the infamous big 5, but the highlights were those that were not - the cheetahs, a dung beetle in action, the eagles, the hippos grazing on grass in the early morning and late evenings, the pairs of jackals wandering around the flock of ostriches, the warthog piglets, the giraffe calf who was barely two days old, the banded mongoose, the hyena pups, the list goes on. We are so thankful for this, in many ways it was life changing. This Fairmont experience sets the bar so high for future trips to come. We are already thinking of when to plan to head back. We could not recommend this place more, it is a safari experience absolutely worth saving up for!
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