Fairmont Mara Safari Club 5 stars

Customer review rating (ALL Rating) 4.8/5 142 reviews

Fairmont Mara Safari Club - Image 1
Fairmont Mara Safari Club - Image 2
Fairmont Mara Safari Club - Image 3
Fairmont Mara Safari Club - Image 4

Description

Hotel extras

  • 38 lavishly furnished deluxe waterfront tents overlooking the Mara River

  • 38 lavishly furnished deluxe waterfront tents overlooking the Mara River

  • Expansive and refreshing swimming pool.

  • Game drives with a guide to experience the Maasai Mara's famous wildlife.

  • Superb restaurant serving seasonally inspired cuisine, plus a cosy lounge and a stylish bar.

Our accommodation(s)

Hotel location

Fairmont Mara Safari Club

Masai Mara National Reserve, PO Box 58581
Masai Mara AITONG
Kenya

GPS:1.092444, 35.206291

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  142 reviews

Customer review rating 5.0/5

Catherine H. Families - Confirmed reviews ALL

We had the most wonderful stay, the staff were outstanding and made the experience for us, especially Jonathan, our driver, Wallace, Mary, Patrick, Valentine and Denise to name a few. Caleb kept our room beautifully also. It was a great family holiday, animals literally right out the gates of the hotel, 2 game drives a day were sufficient, we saw lots of variety of animals. The food and drinks were great also, we never got bored with what was on offer and each meal was served uniquely. We would definitely come again.

Dear Our Valued Guest, Thank you for sharing your wonderful experience at Fairmont Mara Safari Club. We are delighted to hear that you enjoyed your stay and that our team, especially Jonathan, Wallace, Mary, Patrick, Valentine, Denise, and Caleb, contributed positively to your family holiday. It is gratifying to know that you found our location appealing, with wildlife just outside the gates, and that the variety of animals during your game drives met your expectations. We are also pleased that you appreciated the food and beverage options we provide. Our culinary team strives to offer unique dining experiences, and it is rewarding to receive such positive feedback. Your willingness to return is the highest compliment we could receive, and we look forward to welcoming you back for another memorable stay. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Customer review rating 4.0/5

Nielsen H. Families - Confirmed reviews ALL

Three nights on safari. Accommodations were wonderful, service great. Loved the fires in the lodge in the evening, and the Boma dinner. Food was ok.

Customer review rating 5.0/5

Ira G. Friends - Confirmed reviews ALL

had a great time. Good food and company

Dear Ira G., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that you enjoyed the delightful safari experience and appreciated the food and company. Your feedback is greatly valued, and we look forward to welcoming you back in the future for another memorable experience. Kind Regards, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Customer review rating 3.5/5

Ronnie P. M. Couples - Confirmed reviews ALL

Had a comfortable stay, beautiful property with friendly, welcoming and super helpful staff.... Thanks and appreciation to Wallace at the reception, William from housekeeping and laundry and Joseph, our safari guide and driver. Tent accommodation was comfortable. Queen size bed and open toilet without door, okay for couples but may not be suitable for others.... Food quality can be improved....breakfast was good, the grilled sweet potatoes were yummy. The grilled meat served for lunch / dinner was tough and chewy...the vegetarian dishes were below average...feedback given to the chef. We did 6 game drives over 4 days but were unlucky not to spot any lions, leopards and cheetahs, despite our guide's best efforts. They had probably moved to higher ground into the hills, due to the unseasonal early rains. However, our friends who stayed at another hotel in the same area on the same days, were lucky to spot lions and a leopard. Overall, we had a relaxing and enjoyable stay, thank you.

Dear Our Valued Guest, Thank you for taking the time to share your experience at Fairmont Mara Safari Club. We are pleased to hear that you appreciated our beautiful property, great location, and the exceptional service provided by our team members, including Wallace, William, and Joseph. Your kind words will be shared with them. We acknowledge your feedback regarding the tent accommodation. While the open toilet design may cater to certain preferences, we understand that it might not suit everyone. We also appreciate your comments about the food quality. Our culinary team continually strives to enhance the dining experience, and your observations regarding the grilled meats and vegetarian options will certainly be taken into consideration for future improvements. Regarding the wildlife sightings, it is always our hope that guests experience the wonders of the Maasai Mara. While it is unfortunate that your safari did not yield the desired sightings, we appreciate your understanding of the unpredictable nature of wildlife. We are glad to know that you had a relaxing and enjoyable stay with us. Thank you once again for your valuable feedback. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Customer review rating 5.0/5

Justyna T. Couples - Confirmed reviews ALL

We had the most incredible experience at Fairmont Mara! We stayed for 3 nights and everyone we encountered was extremely hospitable and provided excellent service. We loved the location, rooms, game drives and the food. An extra thank you goes to our guide Moses, our server Symon, Adan, and Brian for making our experience unforgettable.

Dear Our Valued Guest, Thank you for sharing your wonderful experience at Fairmont Mara Safari Club. We are delighted to hear that you enjoyed your stay, the hospitality of our team, and the various amenities we offer. It is particularly rewarding to know that Moses, Symon, Adan, and Brian contributed to making your visit unforgettable. We look forward to welcoming you back for another memorable stay in the future. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Other web-users rate our hotel

  • 52 reviews 9.7/10 Location
  • 56 reviews 9.4/10 Room
  • 132 reviews 9.6/10 Service
  • 5 reviews 5/10 WiFi
  • 90 reviews 7.9/10 Food
  • 33 reviews 9.8/10 Vibe
  • 14 reviews 9.5/10 Comfort
  • 11 reviews 10/10 Cleanliness

Powered by Trustyou