Fairmont Mara Safari Club 5 stars

The hotel has very helpful and happy staff who will do anything to make guests comfortable. Food is good, wide choice for breakfast. Tents are good, clean and have no bugs.

From start to finish your staff, food,service,accommodations, safari,weather, ground s, were top shelf.

Overall, Fairmont offered a terrific experience. Despite unusually heavy rain, we were able to complete most of our game drives and enjoy the resort. The tents are very comfortable and the property as a whole is very nice. I would definitely stay here again. While we enjoyed our stay, there were definitely areas that could be improved. For instance, we expected to have local dining options, and we were not served lunch in a buffet-style as advertised. The food we were served was good, but portions were somewhat limited and there were no options to purchase food between meals. Water was not included with dinner. Breakfast was exactly the same each day. As it was rainy, most add-on activities (night drives, game walks) were not available; while this is understandable, the resort could offer some other activities beside massage for the 6 hour period between game drives. We really enjoyed drives in the open-sided/open-topped vehicles. We had one drive in a hard-bodied vehicle that was very uncomfortable. We specifically requested not to use this type of vehicle. One final item, twice there were no blankets in our vehicle during the drives--once because they were wet from a previous drive and once because they were dirty. Other guests (including children) requested blankets on the drives since it gets cold early in the morning and late in the afternoon. There were only 13 guests in the entire resort during our visit, so there is no way that our driver could not provide blankets during all of our drives.

Great rooms - thank you Benson / excellent service and food - thank you Dennis and Kate and of course all the amazing chefs. The safaris were amazing and so informative - thank you Tony

We were serve very well with three good meals a day and beautiful clean rooms! We also loved the game drives and see all the animals!

excellent camp. Great accommodation and perfect location. Moses was an excellent and knowledgable host.

We enjoyed the stay very much. Clean facilities and very relaxing. Great safari sightings.

We stayed for four nights and had a wonderful stay! Staff were friendly, attentive, and were very kind. Our safari guide John was absolutely amazing!! Good selection of food and overall great hospitality. Enjoyed cocktails prepared by Gerald by the fire after dinner. We truly enjoyed our honeymoon stay at the Fairmont Mara! Thank you for a bucket list life experience!!

An extremely enjoyable stay at the Fairmont Mara Safari Club; accommodation, grounds, dining and friendly staff were excellent. Particularly enjoyed our many safari excursions with our guide.

Excellent! Enjoyed our stay very much.

The accommodations were comfortable and the guest services were both respectful and considerate.

Wonderful stay, would highly recommend.

It was amazing !! Would love to come back! SOOOOOON

The tents were very nice. Our guide Anthony was extremely knowledgeable and the drives were the highlight of the stay. I appreciated the morning wake up calls with tea and the hot water bottle in my bed each night. Honestly, my only complaint was the food was often cold. It was good, but I wish it had been warmer.

The customer service at this resort is outstanding. They take great care to ensure you are well taken care of - from the food to the rooms to the Safari drives. Chef Paul came around at each meal to ensure all was well and prepared a special dessert for o e of our group members on multiple days. Our safari guide.drver, Mike, was outstanding and seemed to have a six sense about where the more rare animals were. Ovverall the trip was great and we would definitely be returning again and again.