فندق ساعة مكة فيرمونت 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 6,424 أراء

فندق ساعة مكة فيرمونت - Image 1
فندق ساعة مكة فيرمونت - Image 2
فندق ساعة مكة فيرمونت - Image 3
فندق ساعة مكة فيرمونت - Image 4

الوصف

خدمات الفندق الإضافية

  • إنترنت لاسلكي

  • على بعد خطوات يسيرة من الكعبة المشرفة

  • غرف مطلة على الكعبة

  • الفطور من 6 حتى 10:30 صباحاً

  • خدمة تنظيف وكيّ الملابس

الإقامات المتوفرة لدينا

موقع الفندق

فندق ساعة مكة فيرمونت

وقف الملك عبد العزيز, مجمع أبراج الساعة, صندوق بريد 762
21955 مكة
السعودية

نظام تحديد المواقع العالمي (GPS):21.417981, 39.825229

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  6,424 أراء

تقييم TripAdvisor  4.0/5  4,918 أراء

2024 شهادة تميّز

Firmont hotel

ملاحظة Tripadvisor 5.0/5

khathama العائلات - تقييم TripAdvisor المعتمد

The hotel is a nice location and easy access to the big of almasjid Haram. The staff are ready to support you even if they are bust with other customers The facilities of the hotel are great and easy access The staff are smile and they have good knowledge to deal with other people

Amazing experience

ملاحظة Tripadvisor 5.0/5

Guide22743662851 تقييم TripAdvisor المعتمد

Amazing location and view Very nice food Friendly reception staff especially Asmaa Al Zahrani and Manar. Restaurants staff were very nice Only a small problem in the basin of the toilet , the drain was very slow accumulation of water in the basin was annoying

Dear guest, we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to location, view and food. We want to express our sincerest gratitude for your kind words towards Ms. Asmaa Al Zahrani and Ms. Manar. However, regarding the bathroom maintenance, let us assure you that your feedback has been delivered to the concerned department to take all the required actions. We hope to have you again as our guest soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Average

ملاحظة Tripadvisor 3.0/5

Abdullah A تقييم TripAdvisor المعتمد

The laundry not satisfied The corridors not clean Checkin not satisfied Are you know, once i arrived to hotel I take wrong room Then they give me another room and i check in around one o’clock But i need to thanks Mr. omar Alsharif one his efforts

Dear Abdullah, We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding laundry service, cleanliness and check in process. We want to express our sincerest gratitude for your kind words towards Mr. Omar Alsharif. Please contact in private message to discuss this further. We promise to exceed your expectations on your next visit, and we look forward to serving you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Customer service

ملاحظة Tripadvisor 5.0/5

Mohamed E تقييم TripAdvisor المعتمد

Hamza and Shahad have offered me a unique excellent experience and customer care, good services and great customer support, I really appreciate the efforts that Hamza and Shahad made for me to have such like very comfy experience. I strongly encourage those coming to Makkah to stay in Fairmont. I am from Australia and have tried most of top high hotels but Hamza and Shahad in Fairmont were unique.

Professionel

ملاحظة Tripadvisor 5.0/5

Santa C تقييم TripAdvisor المعتمد

A good service sbdulmajid Aftaf Mostafa 2812 suite where helpful and service mindet, very helpful and friendly people with great service and great customer service and great communication and good customer care and good services and great customer support

Dear guest, We take pride in making each of our guests' visits unforgettable. We want to express our sincerest gratitude for your kind words towards Mr. bdulmajid, Ms. Aftaf and Mr. Mostafa. Looking forward to welcoming you back again soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 1,333 أراء 9/10 الإفطار
  • 1,107 أراء 8.3/10 شعور

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