فيرمونت برج الساعة مكة 5 نجوم

I am a platinum member and i have been in many hotels, but to be honest i am very pleased with the hospitality and kindness of the staff members and front desk staff specially Mrs. Douaa, Mr. Tedi and Mr. Khalid. Seriously big thanks for making the most of my saty and definitely coming back to this warm welcoming hotel. Thank you

We come to Makkah with my family for holidays umrah . And we stay at hotel clock tower Fairmont Makkah, love to enjoy the food in the restaurant is so nice and delicious.thank you Fairmont Makkah.I love so much

In general it was nice and unforgettable experience but the hotel need upgrading it is so old fashion .. The bukhur smell in the reception is awesome.. Staff are friendly… Breakfast is very good..

The location & hotel service are superb. Rooms are comfortable but not very stylish and breakfast limited variety. It was very easy to do multiple Umrah due to close proximity to Alharam just take a taxi to Altaneem mosque to pray and back to alharam to perform your Umrah. Also seeing Alharam from your window allows you to decide the good timing to go which a blessing with kids.

We reached this hotel from Singapore after a 9-hour journey. I made a direct reservation for this hotel through the Accor app, and while travelling, I got an email informing me that the reservation will be cancelled. Despite the fact that our family arrived after check-in hours, the hotel still had a room for us. Although the apartment is clean and features three single beds, the mattress is incredibly soft and uncomfortable. There weren't many selections for breakfast, and the staff wasn't very helpful in recommending a restaurant for us. For my family and I, the inept staff service has made things difficult.