Raffles Singapore 5 stars

We had a lovely 2 nights at Raffles. Fantastic service, attention to detail and Great food!

A wonderful experience in an amazing hotel with exquisite surroundings.

Your staff was beyond our expectation! And we normally stay in either St Regis , Ritz Carlon or fullerton . Roslee your historian is a gem! He made us feel at home. And the lady who served us for our 7am breakfast also gave us outstanding service. Love the little touches your hotel put in!

Full disclaimer: I'm not sponsored at all to write this content. I rarely write reviews so for me to spend a bit of time writing this positive review speaks volumes. This is my first stay at Raffles Hotel. My family and I enjoyed ourselves very much. Hotel Staff were attentive. Rooms were spacious and clean. Food was delicious. The vintage colonial vibe of the hotel created a restful environment which was a joy to soak in. You hardly felt that you were staying in the city center. The only negative was the occasional creaking floor boards of the room that we stayed in. A very minor flaw but apparently it did cause some disturbances for guest staying below us. (they moved to another room)

We loved it, from lunch at La Dame to our gorgeous suite, beautiful grounds, history and staff.

I booked the hotel for my MD while relocating in Singapore. His stay was very pleasant and every time when I visit my MD, all the staff are very courteous and attentive. Thank you very much to the hotel team.

The rooms were beautiful and well renovated, but the service was lacking, especially when compared to other 6 star hotels in the same price range. There were many miscues that were frankly disappointing, the largest of all being our high tea booking. We booked the New York high tea set with the concierge on the first day of our stay. When we sat down for high tea, we were served the classic set. When alerted, the wait staff initially told us that "this is what you ordered". After some checking, they realised that they had made a mistake, but were still unable to serve us some parts of the New York set. Wait staff then served us some items from the New York set, but by the time these were served, it was 40 minutes into our 1.5 hour reservation. We were subsequently chased off from our reservation, having been told that our reservation had been "extended by 15 minutes" despite the food being served 40 minutes into the 1.5 hour reservation. We ended up taking away our high tea set as we were unable to finish our food in time. No genuine / substantial service recovery efforts were made, and this was truly disappointing. There were other miscues as well - when checking out - we were told by concierge that we could have 20 minutes more - 12:20 rather than 12, yet we were both harassed within the next 5 minutes by both housekeeping and the bell desk.

A special place steeped in historic. Recently renovated so everywhere feels new and fresh. Arrival into the grand lobby is exciting. Our studio suite was big and clean, the bathroom luxurious. An Ipad drives the amenities in your suite, lights curtains, temperature, TV and butler. The Triffin Room food and breakfast was delicious but the room service is only until 10pm. All staff were friendly and most were helpful, some lacked basic knowledge of services and timings expected in a five star establishment. At times it can feel overly regimented but this may be caused by COVID rather than the hotel rules. The hotel is very central and convenient close to shops and restaurants with in-house eateries as well. A small but adequate gym and delightful roof pool and bar.

My weekend stay was to celebrate my 30th Anniversary living in Singapore. I booked 2 personality suites for myself and three friends and was delighted to receive a call offering us an upgrade to a Grand Suite on the top floor with a beautiful veranda, our own parlour, butler and two large suites. We were well looked after and enjoyed the Raffles Spa, the Courtyard for our Singapore Sling and the pool in the afternoon. The historical tour is highly recommended and a breakfast in our parlour afterwards was the perfect ending!

our TV airplay did not work and the food we ate at room service was not very nice. However the pool and our breakfast were excellent and the hotel room was beautiful. It’s a lovely hotel but I think for the price the TV should work and the room service food could have been better prepared. I’m sure covid has created some challenges for the hotel so understanding and accepting of the these two points

Raffles Hotel Singapore provides an experience to remember. Beautifully restored with incredible attention to detail and wonderful staff. Our welcome on arrival was lovely, the New York high tea incredible, history tour very informative and our palm court suite was perfect. Enjoyed our breakfast outside our suite enjoying the view. Lovely to take home Raffles signature Mooncakes to share with family. Thank you Raffles.

Staying at the Raffles in Singapore is stepping into history, living as close to what British and European migrants would experience or aspire to during the colonial period. The renovation has been done exquisitely, with every details painstakingly taken care of. The only regret we had is to find a French restaurant instead of the Bar & Billiard room, we would have preferred to see it remain British, in keeping with the identity of the place.

A good stay, but a little disappointed that the mini bar was not complimentary. The last time I stayed the mini bar was complimentary and I got a free upgrade.

We had a beautiful experience during our Raffles 'Staycation'. The service, staff and facilities were wonderful and very well managed to ensure the safety and health of all guests. My partner actually arranged a surprise proposal with the hotel prior our stay, and Saddiq and his team could not have been more helpful to make this a truly magical time for us.

Luxurious - good food and drink