Swissôtel Nankai Osaka 5 stars

Customer review rating (ALL Rating) 4.6/5 6,598 reviews

Swissôtel Nankai Osaka - Image 1
Swissôtel Nankai Osaka - Image 2
Swissôtel Nankai Osaka - Image 3
Swissôtel Nankai Osaka - Image 4

Description

Hotel extras

  • Directly above Nankai's Namba station, walking distance to Dotonbori, Shinsaibashi & Kuromon

  • Six restaurants, 2 bars and café offering local specialties and international fare

  • One floor dedicated to wellness with gym, 3-lane indoor pool, spa, Japanese sauna & bath

  • Grand Ballroom divisible into 4 spaces, 17 function rooms including 4 Sky Banquet rooms

  • Dedicated floor for Weddings with 3 Chapels, Photo Studio, Bridal Dress Boutique & Salon

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 OSAKA
Japan

GPS:34.664095, 135.501397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  6,598 reviews

Customer review rating 3.5/5

Brian P. Couples - Confirmed reviews ALL

Great service. The food was very good especially the breakfast buffet. Again, the room was outdated and lighting was very difficult to figure out.

Customer review rating 1.5/5

Federica B. Couples - Confirmed reviews ALL

We booked an executive level room to take advantage of the lounge facilities. We arrived an hour early for check in and were taken up to the lounge to relax, being told that the room would be available very soon and we would be notified in the lounge and given our room key. At 3:15 (15 mins after actual check in) still no one had come to us so we had to actively find someone to find out the status of our room so as we could receive the key. When we arrived in the room, the bathroom was so small that it could not fit 2 people in. There was no space between the bath, toilet and sink, and the bath was so high that they had made available a builders ‘hopper step’ to help you get into the bath. In the room, the drawers in the wardrobe were missing the spindle at the back which stops the drawer from completely falling out, so every time we opened the drawers we have to be careful not to open them fully so as the drawers didn’t fall on to the floor. The Swissotel Osaka is advertised as a 5 star hotel, but is far from this in reality. The room we were in was dated and badly maintained, the service was not up to 5 star standards and I would not recommend staying there again. We got significantly better value from lesser starred hotels that cost less too. The only up-side to this hotel is its location.

Customer review rating 5.0/5

Kelvin W. K. T. Couples - Confirmed reviews ALL

Enjoyed our 2-night stay here with nice and comfortable room. Executive Lounge was great (all staff were friendly and attentive to guests needs). Location was perfect, nearby shopping areas and metro/train lines are connected to the hotel.

Customer review rating 5.0/5

Kelvin C. Families - Confirmed reviews ALL

The front desk and Gold Floor staff are all polite and helpful. The suite was clean. Breakfast in the restaurant was on the 36th floor was excellent.

Customer review rating 5.0/5

Rita L. Couples - Confirmed reviews ALL

Clean room, spacious, friendly staff with good English for communication. Excellent location, easily accessible

Other web-users rate our hotel

  • 4,750 reviews 9.7/10 Location
  • 3,873 reviews 7.6/10 Room
  • 3,614 reviews 8.6/10 Service
  • 58 reviews 6.7/10 WiFi
  • 1,173 reviews 8.3/10 Breakfast
  • 1,043 reviews 8.1/10 Cleanliness
  • 516 reviews 6.5/10 Value
  • 281 reviews 8.5/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Osaka