The Savoy - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 2,554 reviews

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Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,554 reviews

TripAdvisor Rating  4.7/5  7,865 reviews

Certificate of excellence 2025

The Savoy offers an outstanding luxury experience in the heart of London, combining an iconic architectural style with e

TripAdvisor rating 4.0/5

Oliver S TripAdvisor review

The Savoy offers an outstanding luxury experience in the heart of London, combining an iconic architectural style with elegant and timeless décor. The hotel’s central location is ideal for exploring the city, while the warm and inviting atmosphere, especially during the festive season, adds to its charm. The staff provide exceptional service, demonstrating genuine friendliness, professionalism, and attention to detail, making every guest feel truly valued. Special touches such as a complimentary room upgrade and thoughtful welcome gifts enhance the sense of indulgence. The spacious and beautifully designed suite ensures comfort and relaxation, while dining at The Grill delivers consistently high-quality cuisine. The renowned American Bar offers an unforgettable cocktail experience, and in-room breakfast is generous, fresh, and delicious, completing a stay that feels refined, memorable, and truly luxurious.

Dear Oliver S, Thank you for your review. We very much appreciate your comments regarding your stay at The Savoy, and for taking the time share your thoughts. It is always a pleasure to receive positive feedback, and I will share your comments with colleagues across the hotel. My team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. However if you do have any additional comments as to how we could have made your experience "five star" then please do let us know. We look forward to welcoming you back to The Savoy very soon. With kindest regards, Franck X Arnold, Managing Director

Wonderful experience

TripAdvisor rating 5.0/5

AMD149 TripAdvisor review

We chose The Savoy to celebrate our 40th Wedding Anniversary, and it was truly unforgettable. From the moment we arrived, the staff were exceptionally friendly and welcoming, making us feel genuinely special throughout our stay. The hotel was immaculate, with everything beautifully presented. Afternoon tea was excellent — elegant, delicious, and perfectly served — and dinner at the Savoy Grill was outstanding, a real highlight of our celebration. The Christmas decorations were simply wonderful and added a magical touch to the whole experience. We felt thoroughly spoilt from start to finish and couldn’t have chosen a better place to mark such a special milestone. A truly memorable stay, and one we will cherish.

Dear AMD149, Congratulations on your Ruby wedding anniversary! Thank you for choosing the hotel as the location for such a special celebration and for taking the time and trouble to write this review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with so many happy memories of your time with us. I am so pleased you enjoyed an iconic Afternoon Tea in the Gallery, as well as your visit to The Savoy Grill. I will share your review with colleagues across the hotel. We hope to warmly welcome you again to The Savoy in the future, if we can be of any assistance prior to your next stay please do get in touch. With best regards, Franck X Arnold, Managing Director

Customer review rating 5.0/5

Karen S. Families - Confirmed reviews ALL

An unforgettable experience from start to finish. The Savoy perfectly balances timeless elegance with flawless modern service. From the moment we arrived, the staff were warm, attentive, and genuinely welcoming. The room was immaculate, beautifully designed, and incredibly comfortable, with thoughtful details that made the stay feel truly special.

Dear Karen S., It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to complete a guest survey. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Debra Patterson, Quality Leader

Pure luxury and impeccable service

TripAdvisor rating 5.0/5

Amnds TripAdvisor review

My husband booked us a night at the Savoy for my birthday and it is pure luxury. We had an amazing time and felt very spoilt. We had a complimentary room upgrade and a present of a lovely scented candle, half a bottle of champagne and chocolate with a lovely birthday note. The architecture and the decor is of course special and iconic. The staff are faultless with impeccable service. What is great is that they are all really happy to be working at The Savoy. And they treat every guest as someone special. The food at the grill was excellent as always and of course the iconic American bar with amazing cocktails. We had breakfast in our room and it was a feast! I had the continental breakfast with the freshest and tastiest bowl of berries. We didn’t want to leave and can’t wait to go back- it is true perfection

Dear Amnds, Thank you for taking the time to write such an amazing account of your recent stay with us, here at The Savoy. It was such a pleasure to read and we are delighted you enjoyed everything about your time with us, and celebrated a special birthday in true Savoy style. Your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. We look forward to having the opportunity to welcome you back again very soon. With warm regards, Franck X Arnold, Managing Director

Customer review rating 5.0/5

Charles S. Couples - Confirmed reviews ALL

We came down to London to see Paddington The Musical at the Savoy Theatre so obviously we had to stay at the Savoy Hotel. We arrived just after 10am but the hotel staff could not of been more helpful and we were informed that our room was ready, allowing us to unpack and then head out to a day at the London International Horse Show. On our return we were pleasantly surprised to find that despite it being a Friday night and the American Bar was busy and having to turn away clients, we were able to get a table immediately as we were guests. We had lovely breakfasts and dinner in The River Restaurant before heading to the Theatre. The Savoy is always exemplary and this trip did not disappoint.

Dear Charles S., It was such a pleasure to read your kind words and comments, and to hear that everything about your London trip and stay at The Savoy exceeded your expectations. Thank you for taking the time to complete a guest survey. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Debra Patterson, Quality Leader

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Other web-users rate our hotel

  • 569 reviews 9.6/10 Location
  • 1,006 reviews 8.6/10 Room
  • 2,089 reviews 9.3/10 Service
  • 716 reviews 8.5/10 Food
  • 563 reviews 9.2/10 Vibe
  • 391 reviews 8.5/10 Amenities
  • 309 reviews 7.9/10 Comfort
  • 264 reviews 8.2/10 Bar

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