The Savoy - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 2,558 reviews

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Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,558 reviews

TripAdvisor Rating  4.7/5  7,863 reviews

Certificate of excellence 2025

Pure luxury and impeccable service

TripAdvisor rating 5.0/5

Amnds TripAdvisor review

My husband booked us a night at the Savoy for my birthday and it is pure luxury. We had an amazing time and felt very spoilt. We had a complimentary room upgrade and a present of a lovely scented candle, half a bottle of champagne and chocolate with a lovely birthday note. The architecture and the decor is of course special and iconic. The staff are faultless with impeccable service. What is great is that they are all really happy to be working at The Savoy. And they treat every guest as someone special. The food at the grill was excellent as always and of course the iconic American bar with amazing cocktails. We had breakfast in our room and it was a feast! I had the continental breakfast with the freshest and tastiest bowl of berries. We didn’t want to leave and can’t wait to go back- it is true perfection

Wow

TripAdvisor rating 5.0/5

Amanda S TripAdvisor review

Stunning Christmas decorations in the Reception area. It feels magical and definitly well worth visiting this iconic Hotel. Food was amazing.... Can highly recommend.

Dear Amanda S, Thank you for writing this review and for taking the time to share your thoughts. It was lovely to read your kind words and we are thrilled you had a memorable visit. The Savoy is always a special place to be but everything does seem more magical at Christmas and we are so pleased you enjoyed our beautiful decorations this year. I will share your feedback with colleagues across the hotel! We very much look forward to warmly welcoming you back again in the near future. With best regards, Franck X Arnold, Managing Director

Luxurious, central, welcoming, recommendable

TripAdvisor rating 5.0/5

englishabdullah TripAdvisor review

Had a wonderful stay at The Savoy which meets all of the requirements of a luxury stay in the heart of London. Location is of course excellent, the lobby is inviting and warm especially as it was decorated for the Christmas period. We were fortunate to have a one bedroom suite which was specious and beautifully decorated. Perhaps however the bathroom / shower could do with some modernization and the shower especially was a bit small. There was also noise outside from renovation works which I thought we could have been warned about. Staff were extremely friendly throughout and service prompt and professional. I would highly recommend.

Dear Jonathan M, Thank you for taking the time to share your thoughts following your stay at The Savoy. We greatly value and appreciate your feedback and are delighted to know that you enjoyed your time with us. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. We did note your comments around the bathroom, and thank you for these. We operate a rolling refurbishment program at the hotel, and I will be sure to follow up your observations with my senior management team. I am truly sorry if external noise disturbed your stay - we do everything we can to minimise disruptions to guests but occasionally these are sometimes out of our control and we can only apologise. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back to The Savoy in the near future. With best regards, Franck X Arnold, Managing Director

Customer review rating 5.0/5

Yi L. Solo - Confirmed reviews ALL

Everything is perfect.

Dear Yi L., How lovely to read about your Savoy experience! We are thrilled everything exceeded your expectations and you had such a wonderful time. We hope to warmly welcome you again to The Savoy soon. If we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader

Customer review rating 5.0/5

David F. Couples - Confirmed reviews ALL

Had a great stay, very well looked after

Dear David F., We are truly delighted to receive your wonderful guest satisfaction survey and to know that you were very well looked after during your stay with us. We cannot thank you enough for taking the time to share your kind words and we hope to warmly welcome you back to The Savoy in the near future. Kind regards, Stacey Stone, Quality Assistant

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Other web-users rate our hotel

  • 566 reviews 9.6/10 Location
  • 1,013 reviews 8.6/10 Room
  • 2,110 reviews 9.4/10 Service
  • 723 reviews 8.4/10 Food
  • 562 reviews 9.2/10 Vibe
  • 388 reviews 8.5/10 Amenities
  • 312 reviews 7.9/10 Comfort
  • 268 reviews 8.4/10 Bar

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