Fairmont Empress 4 stars

Customer review rating (ALL Rating) 4.7/5 5,624 reviews

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Description

Hotel extras

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Immerse Yourself in well-being at Vancouver Island's Fairmont Spa

  • Uniquely Canadian and Entirely West Coast Inspired Dining Venues

  • Stunning views of Inner Harbour

Our accommodation(s)

Hotel location

Fairmont Empress

721 Government Street
V8W 1W5 VICTORIA
Canada

GPS:48.421596, -123.367422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,624 reviews

TripAdvisor Rating  4.2/5  5,628 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Janis W. Couples - Confirmed reviews ALL

Had a lovely evening. Enjoyed the lounge but didn’t really use other services

Customer review rating 5.0/5

Kathleen C. Friends - Confirmed reviews ALL

The Empress is conveniently located, which I chose it. Kind, friendly, efficient staff.

Customer review rating 4.5/5

William B. Business - Confirmed reviews ALL

Good overall experience. Only comment is the check in wasn't great but bell staff were good as was housekeeping

Customer review rating 5.0/5

Kashfia A. Couples - Confirmed reviews ALL

The service was great and we really enjoyed the GOLD lounge services. We had an amazing time at the Fairmont and we hope to come back soon.

Customer review rating 4.5/5

Craig S. Business - Confirmed reviews ALL

My recent stay was for a conference, the BC Road Builders AGM & Winter Celebrations. Always a pleasant experience, staff are amazing; friendly, attentive and polite.

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Other web-users rate our hotel

  • 1,474 reviews 9.5/10 Location
  • 2,523 reviews 7.3/10 Room
  • 3,066 reviews 8.9/10 Service
  • 16 reviews 4.5/10 WiFi
  • 1,210 reviews 8.2/10 Amenities
  • 927 reviews 5.2/10 Comfort
  • 535 reviews 6.7/10 Cleanliness
  • 264 reviews 7.6/10 Breakfast

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