Fairmont Empress 4 stars

Customer review rating 4.5/5 9,380 reviews
Fairmont Empress
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+ 15 Services
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Room 1

Number of guests
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Hotel extras

A sophisticated Lobby Lounge featuring the famous Tea at The Empress experience, a full service spa experience at Willow Stream Spa and Q at The Empress- a bold new restaurant and bar with views of the harbor.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • 1 restaurant(s)
  • 3 bar(s)
Business services
  • 14 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Empress

721 Government Street
V8W 1W5
victoria
canada

Tel: +1250 384 8111

Fax: (+1)250 381 4334

Contact email

Check-in from 16h00

Check out up to 11h00

  • By plane

    VANCOUVER INTERNATIONAL AIRPORT At 99km / 61.52 miles

  • By plane

    VICTORIA INTERNATIONAL AIRPORT  At 27km / 16.78 miles

GPS :48.421596, -123.367422

Our accommodations

The Fairmont Empress in Victoria- BC features 464 luxuriously appointed guest rooms and suites, with magnificent views of the city, courtyard or spectacular Inner Harbor. With a selection of unique guest room sizes and categories to suit every taste, this landmark Fairmont property is a tribute to classic elegance in accommodation.

Fairmont 1 King

  • Max. number of persons: 2
  • Area: From 23
  • Bathrobe
  • Direct dial telephone

Deluxe 2 Queen

  • Max. number of persons: 4
  • Area: From 31
  • Bathrobe
  • Direct dial telephone

Fairmont Harbor View 1 Queen

  • Max. number of persons: 2
  • Area: From 23
  • Bathrobe
  • Direct dial telephone

Deluxe Harbor View 1 King

  • Max. number of persons: 3
  • Area: From 31
  • Bathrobe
  • Direct dial telephone

Fairmont Gold King

  • Max. number of persons: 2
  • Area: From 25
  • Bathrobe
  • Direct dial telephone

Fairmont Gold Spacious King

  • Max. number of persons: 2
  • Area: From 31
  • Bathrobe
  • Direct dial telephone

Fairmont Gold Harbor View King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Direct dial telephone

Fairmont Gold Spacious Harbor KG

  • Max. number of persons: 3
  • Area: From 35
  • Bathrobe
  • Direct dial telephone

Moderate Queen

  • Max. number of persons: 2
  • Area: From 18
  • Bathrobe
  • Direct dial telephone

Fairmont 1 Queen

  • Max. number of persons: 2
  • Area: From 22
  • Bathrobe
  • Direct dial telephone

Fairmont 2 Double

  • Max. number of persons: 3
  • Area: From 24
  • Bathrobe
  • Direct dial telephone

Deluxe 1 King

  • Max. number of persons: 3
  • Area: From 31
  • Bathrobe
  • Direct dial telephone

Deluxe 1 Queen

  • Max. number of persons: 3
  • Area: From 31
  • Bathrobe
  • Direct dial telephone

Fairmont Harbor View 1 King

  • Max. number of persons: 2
  • Area: From 24
  • Bathrobe
  • Direct dial telephone

Fairmont Harbor View 2 Double

  • Max. number of persons: 3
  • Area: From 25
  • Bathrobe
  • Direct dial telephone

Deluxe Harbor View 1 Queen

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Direct dial telephone

Deluxe Harbor View 2 Queen

  • Max. number of persons: 4
  • Area: From 35
  • Bathrobe
  • Direct dial telephone

Signature King

  • Max. number of persons: 3
  • Area: From 30
  • Bathrobe
  • Direct dial telephone

Signature Harbor View King

  • Max. number of persons: 2
  • Area: From 32
  • Bathrobe
  • Direct dial telephone

Fairmont Gold Spacious 2 Queen

  • Max. number of persons: 4
  • Area: From 36
  • Bathrobe
  • Direct dial telephone

Junior Suite King

  • Max. number of persons: 3
  • Area: From 38
  • Bathrobe
  • Direct dial telephone

1 Bedroom Suite King

  • Max. number of persons: 4
  • Area: From 47
  • Bathrobe
  • Direct dial telephone

Junior Harbor View Suite

  • Max. number of persons: 3
  • Area: From 42
  • Bathrobe
  • Direct dial telephone

Executive King Suite

  • Max. number of persons: 4
  • Area: From 38
  • Bathrobe
  • Direct dial telephone

Executive Suite 2 Queen

  • Max. number of persons: 5
  • Area: From 54
  • Bathrobe
  • Direct dial telephone

1 Bedroom Harbor View Suite King

  • Max. number of persons: 4
  • Area: From 51
  • Bathrobe
  • Direct dial telephone

Signature One Bedroom Harbor View Suite

  • Max. number of persons: 4
  • Area: From 79
  • Bathrobe
  • Direct dial telephone

Fairmont Gold One Bedroom Suite

  • Max. number of persons: 3
  • Area: From 39
  • Bathrobe
  • Direct dial telephone

Fairmont Gold 1 Bedroom Suite Harbor King

  • Max. number of persons: 4
  • Area: From 64
  • Bathrobe
  • Direct dial telephone

Fairmont Gold 1 Bedroom Suite Harbor Queen

  • Max. number of persons: 4
  • Area: From 45
  • Bathrobe
  • Direct dial telephone

Fairmont Gold 2 Bedroom Harbor View Suite

  • Max. number of persons: 5
  • Area: From 70
  • Bathrobe
  • Direct dial telephone

Governor General Suite

  • Max. number of persons: 4
  • Area: From 135
  • Bathrobe
  • Direct dial telephone

Royal Suite

  • Max. number of persons: 4
  • Area: From 149
  • Bathrobe
  • Direct dial telephone

Our restaurants and bars

Q AT THE FAIRMONT EMPRESS

Type of cuisine: Thematic cuisine

Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef's herb and vegetable garden.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

The Lobby Lounge is the toast of Victoria. Elegant, in every sense of the word, this timeless lounge is home to the world-renowned tradition of Tea at the Empress and sophisticated evening cocktail service.

Q BAR

Photo non contractuelle / Strictly non binding

Q Bar is an evocative, reinvented social hub in very good taste, but more than a little mischievous, featuring a vibrant selection of signature cocktails, extensive wine list and enticing local craft beers on tap.

TEA AT THE EMPRESS

Photo non contractuelle / Strictly non binding

Reinvigorated in our timeless, sophisticated Lobby Lounge, Tea at the Empress will continue this quintessentially Victoria experience. Tea at the Empress is an absolute must-do event in Victoria. Served 11:00-18:00 in summer & 11:00-15:30 in winter.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 423

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Fairmont Empress

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,380 reviews

Was okay

Customer review rating 4.5/5

R T. Couples - 12/02/2020 Confirmed reviews ALL

The stay was good, the room was clean and satisfactory. However we were interrupted with the fire alarm going off. Receiving instructions sooner would have been nice, that is was a false alarm.

Great location. Awesome staff

Customer review rating 4.5/5

Nicole D. Business - 12/02/2020 Confirmed reviews ALL

Stayed there for business. Love the location and the pool. Staff was super courteous

Lovely stay

Customer review rating 4.5/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

I had a great stay at the Empress while there on business. The hotel is so rich with history it is lovely to be part of it

Great service

Customer review rating 4.5/5

Holly L. Business - 12/02/2020 Confirmed reviews ALL

Everyone is always so professional and kind. I love staying there.

Excellent as always

Customer review rating 4.5/5

David G. Business - 12/02/2020 Confirmed reviews ALL

I stay almost weekly with you on business. Checking in late Sunday night after traveling from NYC. The night manager is fantastic. HAs my bag in the room and meets me at the front door with my key. Only complaint is the room service menu. The took off the butter chicken and pasta dish.

Executive Assistant to the General Manager

Lovely room ,great service

Customer review rating 4.5/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

Lovely. Only thing i regretted was not walking Winston!

great location

Customer review rating 4.5/5

Paul L. Business - 10/02/2020 Confirmed reviews ALL

Stayed for the Gala. Well put together event and the crystal ball room was set up fantastic. Had an alarm that went off at 1:45am and was a while in sorting it out with announcement.

Great stay

Customer review rating 4.5/5

Alison Couples - 07/02/2020 Confirmed reviews ALL

Lovely place ,excellent dinner

The room was awesome

Customer review rating 4.5/5

Sharon V. Couples - 06/02/2020 Confirmed reviews ALL

Great

Really great customer service

Customer review rating 4.5/5

Mike Business - 05/02/2020 Confirmed reviews ALL

excellent from valet to checkout, only issue was the fire alarm at 2am, but that's un preventable

Excellent service and stay all around

Customer review rating 4.5/5

Jim Couples - 05/02/2020 Confirmed reviews ALL

Excellent service and stay all around. Enjoyed being in the heart of Victoria

Nice room-friendly staff

Customer review rating 4.5/5

Pam M. Business - 05/02/2020 Confirmed reviews ALL

Would have been better if the fire alarm had not gone off at 2 a.m. with no explanation given to the guests.

A rough night

Customer review rating 4.5/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

The hotel and room were very nice. Unfortunately the fire alarm was set off at 2 am waking my wife and myself from a sound sleep. We never got back to a restful sleep after the alarm was discovered to be false. I understand that these things happen, but what bothered me was that there was no attempt by the hotel or staff to make things right. I wouldn't expect the room to be for free or even a discount, but an apology would have gone a long way.

Great stay

Customer review rating 4.5/5

Susan D. Business - 05/02/2020 Confirmed reviews ALL

Wonderful staff and beautiful room

Had a very enjoyable night.

Customer review rating 4.5/5

Christine K. Business - 05/02/2020 Confirmed reviews ALL

The only negative thing I can say was the jarring experience of the fire alarm at 2 o’clock in the morning. Luckily it was a false alarm but it shook us up never the less.

Excellent stay. Excellent dinner. Service is great.

Customer review rating 4.5/5

Mike I. Business - 05/02/2020 Confirmed reviews ALL

Our experience was great friendly staff. Clean rooms.

nice location with friendly staff

Customer review rating 4.5/5

Cathy Business - 05/02/2020 Confirmed reviews ALL

enjoyed the pool and hot tub while attending an event for Thrifty Foods. Beds were comfortable and location was close to everything for us.

Nice hotel

Customer review rating 4.5/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

There for a gala. It was lovey.

Customer review rating 4.5/5

Brad Business - 31/01/2020 Confirmed reviews ALL

Appreciate the early check in as our event started at 530 pm

Very comfortable room.

Customer review rating 4.5/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

The staff were very polite and friendly, the room was very clean and a good size.

Our most recent 20 reviews

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