Hamilton Princess & Beach Club - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 2,494 reviews

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Description

Hotel extras

  • Bermuda’s only full-service hotel marina, with 66 berths

  • Bermuda’s only full-service hotel marina, with 66 berths

  • A private beach club on a beautiful sheltered cove

  • Infinity pool with harbor and sunset views

  • Exhale Spa with 9 treatment rooms, gym, salon and lap pool

Our accommodation(s)

Hotel location

Hamilton Princess & Beach Club - A Fairmont Managed Hotel

76 Pitts Bay Road
HM 08 HAMILTON
Bermuda

GPS:32.290477, -64.791909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,494 reviews

Customer review rating 4.5/5

Irene M. B. Business - Confirmed reviews ALL

Overall good

Dear Ms. M. B., We very much appreciate your comments regarding your stay at the Hamilton Princess & Beach Club – A Fairmont Managed Hotel. We are delighted to hear that you enjoyed your stay and that our dedicated colleagues took such wonderful care of you. It is always a pleasure to receive positive feedback. However, I have shared your comments regarding the bathroom condition and the room door lock with our Director of Operations, as feedback such as this helps us continue to enhance and improve our guest experience. Please accept our sincerest apologies for any inconvenience caused during your stay. Ms. M. B., we thank you again for sharing your experience with us, and we hope to welcome you back to Bermuda and the Princess in the near future. Sincerely, Donne Mallory, Executive Assistant

Customer review rating 4.5/5

Giovanni B. Business - Confirmed reviews ALL

I really enjoyed my brief stay. The room was well equipped with a comfy bed, the staff very friendly, great location and nice swimming pool area.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hamilton Princess & Beach Club – A Fairmont Managed Hotel. We are delighted to hear that you enjoyed your brief stay, found your room comfortable, and experienced our friendly staff and lovely pool area. Positive feedback like yours is always a pleasure to receive. However, I have shared your comments regarding the brief interruptions with the WiFi with our Director of Operations, as feedback such as this helps us continue to enhance and improve our guest experience. Please accept our sincerest apologies for any inconvenience caused during your stay. Mr. B., we thank you again for sharing your experience with us, and we hope to welcome you back to Bermuda and the Princess in the near future. Sincerely, Donne Mallory, Executive Assistant

Customer review rating 4.5/5

Anthony D. Business - Confirmed reviews ALL

Great coffee at the Duchess, really helpful staff, really enabling environment, great room apart from poor wifi but staff found me a good workaround when I needed it for work

Dear Mr. D., We very much appreciate your comments regarding your stay at the Hamilton Princess & Beach Club – A Fairmont Managed Hotel. We are delighted to hear that our colleagues provided attentive and supportive service, and that you enjoyed the comforts of your room and the welcoming atmosphere of the property. It is always a pleasure to receive such positive feedback. We have shared your observations regarding the WiFi with our Director of Operations, as feedback like this helps us continue to enhance our guest experience. Please accept our sincerest apologies for any inconvenience caused during your stay. Mr. D., we thank you again for sharing your experience, and we look forward to welcoming you back to Bermuda and the Hamilton Princess in the near future. Sincerely, Donne Mallory, Executive Assistant

Customer review rating 5.0/5

Lisa M. Business - Confirmed reviews ALL

The hotel staff was so helpful and friendly. I’m devastated you were booked this coming week.

Dear Ms. M., We very much appreciate your comments regarding your stay at the Hamilton Princess & Beach Club – A Fairmont Managed Hotel. We are delighted to hear that you enjoyed your stay and that our dedicated colleagues took such wonderful care of you. It is always a pleasure to receive positive feedback. We are also especially pleased to hear your kind recognition of Omar and Darin, and we will be sure to share your compliments with them and the wider team for further encouragement. Ms. M., we thank you again for sharing your experience with us, and we hope to welcome you back to Bermuda and the Princess in the near future. Sincerely, Donne Mallory, Executive Assistant

Customer review rating 4.5/5

Kelly C. Business - Confirmed reviews ALL

To start the Princess is my oasis during heavy business travels. The staff are incredible from the front door (Omar) and front desk (Ilyana) to the lovely housekeeping. I did have two small hiccups this stay. I am the decider of where my team and our brokers stay and brought a new employee this time which ended up causing some issues when checking in and mixing up the room names. It later resolved but the gentleman at the desk was new to me. Also I have an egg allergy and don’t really drink wine, thus the room gift on the second night was super thoughtful just now able to be enjoyed. I have asked in the past that my travel profile be adjusted to avoid any wasteful efforts and instead create one that can enjoy. Please appreciate this comment sounds very selfish but purely intended to enhance the traveler experience. Lloyd at the Intrepid was awesome and made our last nights dinner exceptional. Alas I always appreciate the upgrades when granted as walking right out into the pool for early AM pre work swim is one of the greatest things in the world. Appreciate the dreamscape you manage and will continue to see the 14 or so nights a yr I spend with you and the 75-100 total booking night my team/brokers share on my trips. Thanks again.

Other web-users rate our hotel

  • 659 reviews 9.2/10 Location
  • 883 reviews 7.7/10 Room
  • 1,563 reviews 9.2/10 Service
  • 15 reviews 4.1/10 WiFi
  • 232 reviews 7.4/10 Cleanliness
  • 222 reviews 6/10 Comfort
  • 102 reviews 9.5/10 Wellness Area
  • 90 reviews 7.8/10 Breakfast

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