Hamilton Princess & Beach Club - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 2,464 reviews

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Description

Hotel extras

  • Bermuda’s only full-service hotel marina, with 66 berths

  • Bermuda’s only full-service hotel marina, with 66 berths

  • A private beach club on a beautiful sheltered cove

  • Infinity pool with harbor and sunset views

  • Exhale Spa with 9 treatment rooms, gym, salon and lap pool

Our accommodation(s)

Hotel location

Hamilton Princess & Beach Club - A Fairmont Managed Hotel

76 Pitts Bay Road
HM 08 HAMILTON
Bermuda

GPS:32.290477, -64.791909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,464 reviews

Customer review rating 1.5/5

Kristina I. Business - Confirmed reviews ALL

Very disappointed with the outlook of the room given it was classified as gold . Fourth floor - 461 - overlooking the hotels mechanical engineering plant. Very noisy with funnel emitting black smoke so the window was fixed. I could not be moved as the hotel was full so was given ear plugs.

Customer review rating 5.0/5

Arnel M. G. Business - Confirmed reviews ALL

Place to relax after a long day at work

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hamilton Princess & Beach Club - A Fairmont Managed Hotel. We are delighted to hear that you have enjoyed your stay. By returning the completed Guest Survey, you have helped us to enhance the well-established reputation that the Hamilton Princess strives so diligently to uphold. We do hope to welcome you back to the Hamilton Princess in the near future. Sincerely, Donne Mallory, Executive Assistant

Customer review rating 4.5/5

Alan B. Couples - Confirmed reviews ALL

Cab rides

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hamilton Princess & Beach Club - A Fairmont Managed Hotel. We are delighted to hear that you have enjoyed your stay. By returning the completed Guest Survey, you have helped us to enhance the well-established reputation that the Hamilton Princess strives so diligently to uphold. We do hope to welcome you back to the Hamilton Princess in the near future. Sincerely, Donne Mallory, Executive Assistant

Customer review rating 1.5/5

Jonathan Z. Friends - Confirmed reviews ALL

service was average or poor from start to finish. some of the staff were borderline rude. the room was not ready upon arrival, nor was it ready at 4pm. i wasn't in the room until 5pm and there was left over room service at the door.

Customer review rating 4.5/5

Valerie L. Couples - Confirmed reviews ALL

We thoroughly enjoyed our stay and look forward to returning again. The highlight was definitely the gold level where every employee went out of their way to anticipate needs and provide exceptional service.

Dear Ms. L., Thank you for taking the time and trouble to complete a survey following your recent stay at The Hamilton Princess. We very much appreciate your kind comments. It is always rewarding to receive positive feedback. I will share your comments with our team and I am sure this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. By returning the completed Guest Survey, you have helped us to enhance the well-established reputation that the Hamilton Princess strives so diligently to uphold. Thank you again for sharing your experience, and we hope to welcome you back to The Hamilton Princess in the near future. Sincerely, Donne Mallory, Executive Assistant

Other web-users rate our hotel

  • 658 reviews 9.3/10 Location
  • 916 reviews 7.8/10 Room
  • 1,566 reviews 9.2/10 Service
  • 19 reviews 3.6/10 WiFi
  • 634 reviews 9.1/10 Food
  • 229 reviews 7.8/10 Cleanliness
  • 229 reviews 6.7/10 Comfort
  • 99 reviews 9.6/10 Wellness Area

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