Fairmont Le Manoir Richelieu 5 stars

Dear Nicholas S., Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you and your group enjoyed your stay and that our team made you feel welcomed and well taken care of throughout your visit. Your kind words regarding their attentiveness and kindness are truly appreciated and will be shared with them. It is also a pleasure to know that you enjoyed the property, especially the golf course and the beautiful surroundings of Charlevoix. Receiving such positive feedback from a large group is especially meaningful to us. Thank you again for your high recommendation. We look forward to welcoming you back to Fairmont Le Manoir Richelieu for another memorable stay. Kind regards, Adrien Demol Directeur de L’experience client Director Guest Experience Fairmont Le Manoir Richelieu 181 rue Richelieu La Malbaie, Charlevoix, Québec Canada G5A 1X7 T + 1 … 8932 Ad…

Dear Allison S., Thank you for taking the time to share such a wonderful review of your stay at Fairmont Le Manoir Richelieu. We are delighted to know that you enjoyed the unique character of our property and that the rich history of the Manor, combined with the comfort of our modern amenities, helped make your visit memorable. Preserving the heritage and charm of this iconic destination while providing the level of comfort and service our guests expect is something we are very proud of. Your description of the Manoir as a beautiful piece of Canadian history and an ideal gateway to experience the beauty of Eastern Québec is truly appreciated. We are especially pleased that your three-day conference stay allowed you to fully enjoy both the atmosphere of the property and the spectacular surroundings of the Charlevoix region. Thank you once again for your kind words and for choosing to stay with us. We sincerely hope to have the pleasure of welcoming you back in the near future, whether for business or leisure. Warm regards, Adrien Demol Directeur de L’experience client Director Guest Experience Fairmont Le Manoir Richelieu 181 rue Richelieu La Malbaie, Charlevoix, Québec Canada G5A 1X7 T + 1 … 8932 Ad…

Dear Karl F., We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Directeur de L’experience client Director Guest Experience Fairmont Le Manoir Richelieu 181 rue Richelieu La Malbaie, Charlevoix, Québec Canada G5A 1X7 T + 1 … 8932 Ad…

Dear Kal P., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed our beautiful location and grounds, as well as the quality of service provided by our staff. It is also wonderful to hear that you had a great experience on the golf course and appreciated both the golf restaurant and your Sunday breakfast experience. We are, however, truly sorry to learn that the remainder of your dining experiences did not meet your expectations. Please accept our sincere apologies for this disappointment. Your comments are very important to us and will be shared with our culinary and restaurant teams to ensure the necessary follow-up and improvements are made. We genuinely appreciate your honest feedback and hope to have the opportunity to welcome you back to Fairmont Le Manoir Richelieu for a stay that fully reflects the level of excellence we strive to provide. Warm regards, Adrien Demol Directeur de L’experience client Director Guest Experience Fairmont Le Manoir Richelieu 181 rue Richelieu La Malbaie, Charlevoix, Québec Canada G5A 1X7 T + 1 … 8932 Ad…