Fairmont Le Manoir Richelieu 5 stars

Customer review rating (ALL Rating) 4.7/5 12,212 reviews

Fairmont Le Manoir Richelieu - Image 1
Fairmont Le Manoir Richelieu - Image 2
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181 rue Richelieu, G5A 1X7 CHARLEVOIX, Canada

Description

Hotel extras

  • Labeled ALLSAFE

  • A nature retreat, only one hour thirty minutes from Quebec City

  • A historic French castle overlooking the St Lawrence River in the Charlevoix countryside

  • Next door to the Charlevoix Casino, for games and entertainment

  • A multi-sports center with indoor & outdoor pools, mini-golf, tennis and more

Our accommodation(s)

Hotel location

Fairmont Le Manoir Richelieu

181 rue Richelieu
G5A 1X7 CHARLEVOIX
Canada

GPS:47.623469, -70.14308

Telephone
Fax +1 418-665-7736

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  12,212 reviews

TripAdvisor Rating  4.2/5  4,201 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Martin L. Business - Confirmed reviews ALL

Great five star hotel, Iconic. But having to park 300M from the hotel entrance is annoying.

Dear Martin L., We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

Customer review rating 5.0/5

Bernice A. Couples - Confirmed reviews ALL

From the front desk on arrival to help from a qualified and pleasant concierge the experience and stay was most delightful. We are definitely going back.

Dear Bernice A., Thank you for your kind words regarding your recent stay at Fairmont Le Manoir Richelieu. We are thrilled to hear that you enjoyed the service from our front desk and concierge team. We look forward to welcoming you back for another delightful experience. Best regards, Fairmont Le Manoir Richelieu

Customer review rating 4.5/5

Diep D. Couples - Confirmed reviews ALL

I would like to thank you Amal for her excellent service. She was knowledgeable and accommodating.

Dear Diep D., Thank you for your kind words regarding Amal's service. We take pride in our team's dedication to providing exceptional experiences for our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Fairmont Le Manoir Richelieu

Customer review rating 4.5/5

Janet G. Families - Confirmed reviews ALL

What a beautiful view of the Saint-Lawrence River. And the staff, in every capacity, went over and above providing fantastic customer service.

Dear Janet G., Thank you for your kind words regarding the breathtaking views and exceptional service you experienced during your stay. It is always our aim to exceed guest expectations, and we are delighted that our team's efforts contributed to your positive experience. We’re truly sorry to hear about your experience at the reception desk and understand how frustrating it must have been not to receive a clear and simple explanation regarding the deposit. We will follow up with our team to ensure that communication around fees and deposits is handled more clearly and helpfully moving forward. Your comments are valuable and will help us improve the guest experience. Best wishes, Fairmont Le Manoir Richelieu

Location, location, location.

TripAdvisor rating 4.0/5

Richard A TripAdvisor review

Location, location, location. No doubt about that. It's unique. We stayed at the Fairmont for 3 nights while exploring the Charlevoix area with an excursion to Les Escoumins to see whales. Like I told the hotel already, they need to upgrage the installations to bring it to this century. Don't get me wrong, the hotel has a unique charm and the service is excellent. I cant't comment much on the food except for breakfast which is adequate but could more elaborate. That's what you expect in an Accorn resort. Overall our stay was memorable and I would go back anytime.

Dear Richard_5891, Thank you very much for taking the time to share your experience following your stay at the Fairmont Le Manoir Richelieu. We’re delighted to know that you enjoyed the charm of our property, the quality of our service, and the beauty of Charlevoix during your stay including your whale-watching excursion to Les Escoumins! We’ve also taken good note of your comments regarding the need to modernize certain installations and enhance the breakfast offering. Your feedback is truly valuable, as it helps us continue improving while preserving the unique character of our historic resort. We’re thrilled to hear your stay was memorable and that you would return anytime we’ll be looking forward to welcoming you back for another unforgettable experience. Kind regards, Adrien Demol Gérant de l'expérience client Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

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Other web-users rate our hotel

  • 1,446 reviews 8.8/10 Location
  • 2,472 reviews 6.8/10 Room
  • 3,486 reviews 8.3/10 Service
  • 22 reviews 4.5/10 WiFi
  • 816 reviews 5.1/10 Comfort
  • 593 reviews 6.7/10 Cleanliness
  • 443 reviews 4.9/10 Value
  • 173 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.