Fairmont Le Manoir Richelieu 5 stars

Customer review rating (ALL Rating) 4.7/5 11,810 reviews

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Description

Hotel extras

  • Labeled ALLSAFE

  • A nature retreat, only one hour thirty minutes from Quebec City

  • A historic French castle overlooking the St Lawrence River in the Charlevoix countryside

  • Next door to the Charlevoix Casino, for games and entertainment

  • A multi-sports center with indoor & outdoor pools, mini-golf, tennis and more

Our accommodation(s)

Hotel location

Fairmont Le Manoir Richelieu

181 rue Richelieu
G5A 1X7 CHARLEVOIX
Canada

GPS:47.623469, -70.14308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  11,810 reviews

TripAdvisor Rating  4.2/5  4,206 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Michel A. Couples - Confirmed reviews ALL

Super

Cher Monsieur A., Nous vous remercions pour votre commentaire positif. Nous sommes ravis que vous ayez passé un bon séjour chez nous. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau très bientôt. Cordialement, Fairmont Le Manoir Richelieu

Customer review rating 4.5/5

Selim P. G. Couples - Confirmed reviews ALL

Having travelled through a snow storm, the welcome we received made us forget it all

Dear Selim P. G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our warm welcome helped to alleviate the challenges of your travel. It is our goal to ensure every guest feels at home, even in inclement weather. Goodbye, Fairmont Le Manoir Richelieu

Customer review rating 5.0/5

Jeanne L. P. Families - Confirmed reviews ALL

Staff pleasant. Being home away from home.

Chère Jeanne l. P., Nous vous remercions sincèrement pour vos commentaires élogieux. Il est gratifiant de savoir que notre personnel a contribué à faire de votre séjour une expérience mémorable, et que vous vous êtes senti chez vous. Nous espérons avoir l. plaisir de vous accueillir à nouveau. Cordialement, Fairmont l. Manoir Richelieu

Customer review rating 5.0/5

Anna R. Couples - Confirmed reviews ALL

We had a grate time; nice rooms, excellent corners with fire places, billiards, chess.. Impressive spa, swimming pools with lots of room, not to feel guest number. Restaurant and bar above all expectations with impeccable service.

Dear Anna R., Thank you for your wonderful feedback regarding your stay. We are delighted to hear that you enjoyed the accommodations, amenities, and service. It is always rewarding to know that our efforts to provide an exceptional experience resonate with our guests. Goodbye and best wishes, Fairmont Le Manoir Richelieu

Customer review rating 3.5/5

Erina S. Couples - Confirmed reviews ALL

We went during the off season, so a lot of the towns we wanted to visit were closed and the whale watching that was suggested to us was no longer happening, which was okay because the hotel's heated pools were a nice alternative activity. For the price point, the quality of the rooms did not quite match. Although it was spacious, there was a lot of open space, the TV was old, the beds were hard, and the bathroom was small. The fact that it was a tub + shower combination was quite surprising for a 5 star hotel.

Dear Erina S., Thank you for taking the time to share your impressions of your stay at the Fairmont Le Manoir Richelieu. We are delighted that our heated pools provided a pleasant and relaxing experience, even during the off-season. We have taken careful note of your comments regarding the room, the bedding, and the bathroom layout. Your feedback is invaluable as it allows us to maintain our standards of excellence and continually enhance the experiences we offer our guests. We sincerely hope to welcome you again, during a season when all activities are available, to provide you with a complete, refined, and truly memorable luxury experience that meets the high expectations of our distinguished guests. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

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Other web-users rate our hotel

  • 1,400 reviews 8.9/10 Location
  • 2,354 reviews 6.9/10 Room
  • 3,352 reviews 8.5/10 Service
  • 18 reviews 4.7/10 WiFi
  • 773 reviews 5.3/10 Comfort
  • 546 reviews 6.9/10 Cleanliness
  • 173 reviews 7.8/10 Breakfast
  • 16 reviews 3.7/10 Sustainability

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