Fairmont Le Manoir Richelieu 5 stars

Customer review rating (ALL Rating) 4.7/5 11,473 reviews

Fairmont Le Manoir Richelieu - Image 1
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Description

Hotel extras

  • Labeled ALLSAFE

  • A nature retreat, only one hour thirty minutes from Quebec City

  • A historic French castle overlooking the St Lawrence River in the Charlevoix countryside

  • Next door to the Charlevoix Casino, for games and entertainment

  • A multi-sports center with indoor & outdoor pools, mini-golf, tennis and more

Our accommodation(s)

Hotel location

Fairmont Le Manoir Richelieu

181 rue Richelieu
G5A 1X7 CHARLEVOIX
Canada

GPS:47.623469, -70.14308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  11,473 reviews

TripAdvisor Rating  4.2/5  4,214 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Fernando P. Friends - Confirmed reviews ALL

We asked for chairs but no ones brought them

Customer review rating 4.5/5

Humberto C. Couples - Confirmed reviews ALL

The hotel is really a unique experience with excellent service. The bar is a little chaotic but the drinks are great. Restaurants are great. Valet service is a little slow.

Dear Humberto C., Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel and our service, as well as the restaurants and drinks. We appreciate your feedback regarding the bar and valet service. Please know that we take your comments seriously and will work on improving these areas to make your next visit even more seamless. We look forward to welcoming you back soon for another memorable stay. Kind Regards, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

Customer review rating 5.0/5

Pascal D. Couples - Confirmed reviews ALL

We had. perfect stay at Manoir. Great way to ring in the New Year We dined at the St Laurent with a deluxe buffet dinner on the 31st. we also go to join the ballroom to dance after midnight lots of activities for the children. the only ick was the hottub not working l

Dear Pascal D., We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

Customer review rating 4.5/5

Giovanni V. Couples - Confirmed reviews ALL

Very Good Stay, would have been a 10/10 if I had been provided a room on an upper floor as per my reservation request.

Dear Giovanni V., We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

Customer review rating 4.5/5

Linda R. Couples - Confirmed reviews ALL

Please do not publish - Bad location floor 4 on the first night -cannot sleep due to a noised fan outside, however we appreciated that the Reception understand the problem and allowed us to change to a quiet location room.

Dear Linda R., Thank you for sharing your experience at Fairmont Le Manoir Richelieu. We are glad to hear that, despite the initial issue with the noise on the first night, our Reception team was able to promptly assist you and provide a quieter room. We appreciate your understanding and hope to have the pleasure of welcoming you again for a seamless and relaxing stay. Kind Regards, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1… Fax +1… ad…

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Other web-users rate our hotel

  • 1,359 reviews 8.9/10 Location
  • 2,277 reviews 6.8/10 Room
  • 3,238 reviews 8.5/10 Service
  • 20 reviews 5.6/10 WiFi
  • 752 reviews 5.4/10 Comfort
  • 518 reviews 6.7/10 Cleanliness
  • 170 reviews 7.9/10 Breakfast
  • 16 reviews 2.9/10 Sustainability

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