Fairmont Le Manoir Richelieu 5 stars

Great location, nice restaurants and bar, at the bar we got to enjoy 2x live events. The outside heated swimming pool and hot tub are great but the room and bathroom is outdated and need a serious lift!!!

This is our second stay and this hotel is stunning...beautiful scenery and excellent service! There are a few different food options onsite, which is nice and the town is a short shuttle/car ride away, with lots of great restaurants. A great spot for any season, but especially for snowmobiling in the winter. The heated garage parking for sleds is terrific, especially for those cold days.

My spouse and I visited from Friday January 13 - Tuesday Jan 24, 2023. We very much needed this holiday as it has been a few years since our last. Like many others, our family has endured numerous losses during the pandemic. We ended up travelling through a storm the entire way from Ottawa, almost 10 hours. Even with the travel woes, this hotel exceeded our expectations. Upon arrival we met the Guest Services Manager who offered wonderful insight into the hotel amenities, and kindly checked-in with us throughout our stay. The customer service was great in all areas. The rooms are very comfortable, carpets very clean and quiet with easy access for streaming. There are also exceptional views of the property and river,with mountains in the background. We only dined in one restaurant which was for brunch, and admittedly, this would be the only area were we feel improvement may be needed, but we do acknowledge that restaurants are still facing some exceptional challenges. The property is very well maintained, and the heated outdoor pool and hot tub were the perfect temperature, not overly chemically, and very clean. They had great mellow music playing, great vibe! We are a lgbtq+ couple and we felt very welcomed, we will not hesitate to recommend this hotel to our friends and family. Thank you for a wonderful stay!

My spouse and I visited from Friday January 13 - Tuesday Jan 24, 2023. We very much needed this holiday as it has been a few years since our last. Like many others, our family has endured numerous losses during the pandemic. We ended up travelling through a storm the entire way from Ottawa, almost 10 hours. Even with the travel woes, this hotel exceeded our expectations. Upon arrival we met the Guest Services Manager who offered wonderful insight into the hotel amenities, and kindly checked-in with us throughout our stay. The customer service was great in all areas. The rooms are very comfortable, carpets very clean and quiet with easy access for streaming. There are also exceptional views of the property and river,with mountains in the background. We only dined in one restaurant which was for brunch, and admittedly, this would be the only area were we feel improvement may be needed, but we do acknowledge that restaurants are still facing some exceptional challenges. The property is very well maintained, and the heated outdoor pool and hot tub were the perfect temperature, not overly chemically, and very clean. They had great mellow music playing, great vibe! We are a lgbtq+ couple and we felt very welcomed, we will not hesitate to recommend this hotel to our friends and family. Thank you for a wonderful stay!

We stayed for four days in late December with extended family and loved every minute of it! The facilities (pools, hot tubs, gym, bar, restaurant, trails, and casino) and proximity to ski/snowboard area were excellent. And the staff was also very helpful when my husband injured his ankle on the ice.