Ibis Ponta Grossa 3 stars

Customer review rating (ALL Rating) 4.5/5 890 reviews

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Description

Hotel extras

  • 22-minute drive to Ponta Grossa Airport

  • 9 minute-drive to Nossa Senhora da Fátima Bus Station

  • 14-minute drive to BR 373 Highway

  • 8-minute drive to UEPG - Ponta Grossa State University

  • The hotel is next to Complexo Ambiental Gov. Manoel Ribas

Our accommodation(s)

Hotel location

Ibis Ponta Grossa

84010350 Ponta Grossa
Brazil

GPS:-25.10154, -50.1572

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ibis Kitchen

Delicious buffet breakfast: hot drinks, juices, selection of breads and cereals, butter, jams, honey, dairy and a selection of excellent products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  890 reviews

Good hotel, but...

Customer review rating 3.0/5

Rubem Business - Confirmed reviews ALL

Every time I stay at IBIS I have issues to get the invoice, they say that is a system problem, that the system is new, but the invoice I need is issued in the Town Hall website, so, the website is external, so, no excuses to delay the invoice.

Dear Guest, Thank you for taking the time to share your feedback. I’m sorry to hear about the difficulties you faced with the invoicing process and the housekeeping service during your stay. Regarding the invoice, we understand how important it is to have this resolved quickly. While our system can sometimes encounter issues, we should have ensured clear communication and a more proactive approach to assist you with the Town Hall website process. I’ll review this with our team to prevent similar delays in the future. As for the housekeeping oversight, I sincerely apologize that your room was not serviced as expected that day, especially when you were relying on fresh towels. This is not the standard of service we aim to provide, and I’ll ensure our housekeeping team is reminded of the importance of meeting daily expectations. Your feedback is invaluable, and we truly appreciate your patience. Please don’t hesitate to reach out to us directly for any further assistance or to share more about your experience. We hope to have the opportunity to welcome you back and provide a much-improved stay. Paulo Junior Sub Gerente ha… ibis Ponta Grossa

Super Service

Customer review rating 5.0/5

Marc Couples - Confirmed reviews ALL

Toller Staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Junior Sub Gerente ha… ibis Ponta Grossa

Excelente estadia

Customer review rating 5.0/5

Leo Business - Confirmed reviews ALL

Fabuloso !!

Prezado hóspede Leo, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Paulo Junior Sub Gerente ha… ibis Ponta Grossa

Not satisfied

Customer review rating 3.0/5

Elias H. Couples - Confirmed reviews ALL

This hotel unfortunately falls short in several key areas. Firstly, room service is not available, which can be inconvenient for guests looking for a meal or snack in the comfort of their room. Additionally, the absence of hand towels is disappointing and detracts from the overall experience. Moreover, the lack of on-site parking facilities means guests are required to utilize a third-party service at an additional cost, which can be an inconvenience for those traveling by car.

Dear Elias All of your information is largely due to our network, the absence of room service, face towels and paid parking or not you will find here as anywhere else in the world. It's a shame that your experience wasn't good due to the way we work. Paulo Junior Sub Gerente ha… ibis Ponta Grossa

Good Stay

Customer review rating 5.0/5

Vanessa R. Families - Confirmed reviews ALL

We arrived and everyone was friendly and helpful. We loved that we were close to supermarkets and laundromat. Clean rooms and beautiful views of Ponta Grossa.

Dear Ms. Vanessa, Thank you for staying with us, we are glad that we were able to meet your expectations, we are very happy. Until the next stay. Yours sincerely Felipe Moura Gerente Geral ha… ibis Ponta Grossa

Other web-users rate our hotel

  • 145 reviews 7.6/10 Location
  • 347 reviews 7.2/10 Room
  • 351 reviews 8.3/10 Service
  • 231 reviews 8.8/10 Breakfast
  • 179 reviews 6.8/10 Cleanliness
  • 95 reviews 9/10 Vibe
  • 60 reviews 3.8/10 Value
  • 51 reviews 9.3/10 Amenities

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