ibis Styles Tbilisi Center 4 stars

Customer review rating (ALL Rating) 4.8/5 1,063 reviews

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Description

Hotel extras

  • Location

  • Rum Roof Kitchen & Bar

  • Free WIFI

  • Kids Corner

  • Welcome Corner

Our accommodation(s)

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Hotel location

ibis Styles Tbilisi Center

Galaktion Tabidze Street 4
0105 TBILISI
Georgia

GPS:41.692093, 44.801471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RUM ROOF KITCHEN AND BAR

Rum Roof Kitchen and Bar offers varieties of a Rum Kitchen concept, crafted Caribbean themed food menu, tailor made Rum based Tiki and Bong cocktails in the most attractive and cozy atmosphere with the panoramic views around.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,063 reviews

TripAdvisor Rating  4.5/5  527 reviews

Certificate of excellence 2024

Well located

Customer review rating 4.0/5

Mr J. A. Couples - Confirmed reviews ALL

Hotel Location is the best and their breakfast was very good. Some of reception staff are very kind and help full. But the hotel has no swimming pool, no gym and no room service. No bell men to carry your luggage when you check in or out.

Dear Jafar A., We very much appreciate your comments regarding your stay at the ibis Styles Tbilisi Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager : Giorgi Khurtsilava

Unprofessional team, dirty room, bad approach

Customer review rating 0.5/5

Elie H. Families - Confirmed reviews ALL

The team barley understand english language, while they should know at least 2 languages + native language, not helpful at all, didn't accept us to check in the first day and forced us to pay 72 $ for a stay of 2 hours in a normal room before delivering the reserved room and letting us check in. Room was always dirty, nothing clean, only changing towels. Not recommended at all. Rating -5 / 5

Dear Elie, We appreciate your feedback as it is crucial for improving our services. However, our entire team was surprised to receive such a negative review from you. 1. You mentioned that you paid for a small room for a few hours. Let me clarify: you arrived nine hours before check-in. Our check-in time is 3:00 PM, and you arrived at around 6:00 AM. To guarantee a room for early morning arrival, a reservation should be made for the previous night. 2. On the previous date, our superior room category was sold out, which is why reception couldn’t provide a room for early check-in. Since you were tired and traveling with a baby, our reception offered you a standard room at the minimum price, without breakfast, and with a member discount. You accepted and used this room. Later, when you returned to the hotel, we provided you with a superior room on the top floor. Additionally, to ensure your comfort, our staff offered to move your luggage from room to room, even though we do not have a bellboy service. 3. Additionally, we did not receive any concerns or complaints during your stay. When you checked out yesterday, we asked about your experience, and you rated it very positively. Lastly, I kindly ask you to give us another chance to improve your impression of us. Your feedback is extremely important to us, and I sincerely hope to host you at our property again. Sincerely, Front Office Manager: Giorgi Khurtsilava

Memorable stay at Tbilisi

TripAdvisor rating 5.0/5

Aeroshyam TripAdvisor review

We stayed at IBIS styles during our trip to Tbilisi. The location of the hotel is perfect with easy access to key tourist spots and restaurants. The rooms are compact but efficient. We got a room with great view of liberty square and the town. Special thanks to Mr.Nodo at the front desk who ensured we had a pleasant experience.

Dear Aeroshyam , Very much appreciate your comments regarding your stay at the ibis Styles Tbilisi Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager : Giorgi Khurtsilava

Customer review rating 2.0/5

Ani M. Friends - Confirmed reviews ALL

have very unfriendly staff the room was cleaned only after warning at the reception

Friendly staff .good location

Customer review rating 5.0/5

John B. Solo - Confirmed reviews ALL

A very enjoyable stay

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Other web-users rate our hotel

  • 751 reviews 9.7/10 Location
  • 584 reviews 8.2/10 Room
  • 736 reviews 9.4/10 Service
  • 25 reviews 9.1/10 WiFi
  • 441 reviews 9.2/10 Breakfast
  • 251 reviews 9.6/10 Cleanliness
  • 232 reviews 9.5/10 Vibe
  • 162 reviews 8.6/10 Amenities

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