Ibis Cúcuta Hotel 3 stars

Customer review rating 4.5/5 1,211 reviews
Ibis Cúcuta
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Ibis Kitchen Restaurant w/ lounge bar open to public from 6:30am to 10pm.

  • Boardroom with a maximum capacity of 12 people with audiovisual aids.

  • Special dates and events are welcome in the ibis Kitchen Restaurant.

  • Plug and Play rooms with audiovisual equipment and cinema screen.

  • Kids Zone, because they are also our priority.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Business center with support staff

Hotel location

Ibis Cúcuta

Avenida 0 14 68
La Playa
540006
cucuta
colombia

Check-in from 12h00

Check out up to 12h00

  • By plane

    CAMILO DAZA At 6km / 3 miles - Shuttle paying

  • By plane

    CAMILO DAZA At 6km / 3 miles - Shuttle paying

GPS :7.882954, -72.497825

Our accommodations

STANDARD ROOM WITH DOUBLE BED AND DESK

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Multimedia hub

STANDARD ROOM WITH DOUBLE BED AND AN EXTRA BED FOR CHILD UNDER 11

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Multimedia hub

STANDARD ROOM WITH TWIN BEDS AND DESK

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Multimedia hub

SUPERIOR PLUG & PLAY ROOM WITH QUEEN SIZE BED

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Multimedia hub
Rooms

Our restaurants and bars

IBIS KITCKEN

Type of cuisine: Regional

THE INVITING IBIS KITCHEN RESTAURANT IS AIR CONDITIONED AND CAN SEAT UP TO 63 DINERS, AND IS DESIGNED TO HOST SMALL CELEBRATIONS OR BUSINESS MEALS. OUR RESTAURANT SERVES TRADITIONAL CUISINE AND LOCAL PRODUCE, WITH A MODERN TOUCH.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE

Non contractual photo

THE IBIS KITCHEN LOUNGE BAR IS LOCATED ON THE CORNER OF AVENIDA 0 AND CALLE 14 IN THE CENTER OF CÚCUTA. THE BAR LOUNGE OFFERS A WELCOMING, COMFORTABLE AND PLEASANT ATMOSPHERE WHERE GUESTS CAN UNWIND AND ENJOY THE COMPANY OF FAMILY AND FRIENDS

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Ibis Cúcuta

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,211 reviews

tripadvisor

TripAdvisor Rating 4.5/5

20 reviews

Great Stay

Customer review rating 4.5/5

John Friends - 30/03/2020 Confirmed reviews ALL

The stay was great from chek-in to check out. Despite the curfew in place because of covid 19 the staff provided food and met every need we had. I am very grateful.

Dear John Michell P., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice place

Customer review rating 4.5/5

Yeison Business - 07/03/2020 Confirmed reviews ALL

good place, nice people

Dear Yeison Andrey R., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

EXCELENTE

Customer review rating 4.5/5

Ludwing Business - 03/03/2020 Confirmed reviews ALL

Estancia perfecta

Dear Ludwing B., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

This hotel deserves higher rating. Great stay

Customer review rating 4.5/5

Jerry R. Couples - 27/02/2020 Confirmed reviews ALL

This hotel deserves higher rating. Fantastic staff !!! Everyone is very friendly from the front desk to the restaurant, room cleaning and maintenance staff. The best I've seen in 40 years of business travels. They not only ask if they can help, but offer suggestions for your stay. They truly listen to the customer. The restaurant has great breakfast and for diner the options are healthier than most local options and many times better priced too. The hotel location is perfect, close to everything with clinics and doctors close by, to many restaurants and shopping center. This is my new home while traveling.

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

Fernando Business - 24/02/2020 Confirmed reviews ALL

Three nights stay, good food, good attention. The reception take a little too long under other experience at IBIS Hotel's

Dear Fernando L., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great service

Customer review rating 4.5/5

Anonymous Friends - 11/02/2020 Confirmed reviews ALL

Great service, comfortable room, well located, and good breakfast

Dear Claudia Geselli J., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

Your staff was both friendly and helpful and everything was as it should be.

Dear Jacob Lois G., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Andres Gomez General Manager

city center location, close to everything

Customer review rating 4.5/5

Jerry R. Couples - 27/01/2020 Confirmed reviews ALL

The staff was always very helpful no matter what the need was. Hotel is very clean, well maintained and managed. The rooms have simple and functional design with environmentally friendly reminders (I like that). Hotel restaurant cooks good food too and will prepare special requests if needed. Local area has plenty of restaurants and a 4 level mall within 5 blocks. I had a great stay

Dear Jerry R., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not good, not bad just forgetable

Customer review rating 4.5/5

Luisanna G. Couples - 02/01/2020 Confirmed reviews ALL

The Hotel is new so everything looks good, however there's A LOT of room for improvement. I know that I can expect much being a budget hotel but still, I was expecting a comfortable bed which it wasn't (it was only a mattress topper on top of the box) and there wasn't any type of ventilation in the bathroom which I think is super important being a small room. Staff is SUPER slow and it took over 15 minute to check us in.

Dear Gustavo Jose R., Thank you for taking the time to tell us about your experience at the ibis Cúcuta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The creation of a bed so magnificently studied that it will make its guests not want to leave it at any time. This bed is the end result of a series of investigations that, for a year, have been carried out by a group of experts in different subjects such as medicine and history that have achieved a product capable of satisfying clients from different backgrounds and cultures. The comfort of what they have called Sweet Bed by Ibis is perceived thanks to three essential parts: the bed, the bed base, the mattress and the topper. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlos Andres G. General Manager

Cómodo

Customer review rating 4.5/5

Alejandro Business - 26/12/2019 Confirmed reviews ALL

Satisfactorio

Dear Wilson Alejandro L., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfactory

Customer review rating 4.5/5

Luis U. Families - 21/12/2019 Confirmed reviews ALL

We had a nice time although the room was a bit to small

Dear Luis Enrique U. Beltran, We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.5/5

Jose V. Families - 20/12/2019 Confirmed reviews ALL

Its was nice experiencie

Dear Jose David v. Urribarri, We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

Customer review rating 4.5/5

Alexander Business - 09/12/2019 Confirmed reviews ALL

Ibis rooms are as expected, staff is friendly, but sometimes main desk is unattended. Hotel is very well located and restaurant is good.

Dear Alexander B., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not good

Customer review rating 4.5/5

Kim F. Couples - 07/12/2019 Confirmed reviews ALL

The bed was so uncomfortable that I have been in pain ever since the trip. Room was not always cleaned 100%

Dear Kim Marie F., Thank you for taking the time to tell us about your experience at the ibis Cúcuta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. This bed is the end result of a series of investigations that, during a year, have been carried out by a group of experts in different subjects such as medicine and history that have achieved a product capable of satisfying clients from different backgrounds and cultures. The comfort of the bed they have called Sweet Bed by Ibis is perceived thanks to three essential parts: the bed, the bed base, the mattress and the topper. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlos Andres Gomez General Manager.
Customer review rating 4.5/5

Thabata P. Families - 05/12/2019 Confirmed reviews ALL

Normal

Estimado/a Thabata Carli P., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Cúcuta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

I like ibis hotel

Customer review rating 4.5/5

Ginis Solo - 26/11/2019 Confirmed reviews ALL

My stay with us was very well. It was very confortable.

Dear Georgina Guadalupe R., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place to stay in Cúcuta

TripAdvisor rating 4.5/5

DAD42646 Business - 21/11/2019 TripAdvisor review

This is a great hotel in Cúcuta! New hotel, good food and great service. We were there on a mission trip and the hotel is in a great location for getting around in the city. Staff was very helpful and friendly.

Thanks for your comment, I hope to see you again at the hotel. book on ibis.com

Excelente

Customer review rating 4.5/5

Thania Families - 19/11/2019 Confirmed reviews ALL

Impecable, cómodo, excelente atención.

Dear Thania Yelitze M., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Anonymous Business - 02/11/2019 Confirmed reviews ALL

Corta

Mr

Customer review rating 4.5/5

Anonymous Families - 31/10/2019 Confirmed reviews ALL

Good

Dear David Alexander S., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Our most recent 20 reviews

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