Novotel Shanghai Clover 4 stars

Loved this hotel. Felt more like a 5 star hotel than a 4 star hotel. The reception was impressive and I do not often get impressed. The rooms were also spacious and the shower was like at a spa with rain shower. Really recommend this hotel if you want a hotel close to the airport. It took 20 mins by taxi to reach the hotel. Good value for money!

This is a good hotel to be near Disneyland with its regular shuttle to the park and also available shuttle to Pudong Airport. Service staff were welcoming and friendly. Rooms were clean. However the only qualm was that this hotel is located in an industrial area and there are no food outlets or convenient shops outside the hotel. There are food vending machines though. The metro is close by around 200 meters from the hotel.

Stayed a night due to distance to Pudong airport nearest. Platinum accor member but not feel expected. Had to ask for the welcome drink voucher to be issued, later found out complimentary dinner came with drinks eg wines but was not informed. Dinner buffet was cold and dried up. Not up to expectation for novotel. Room was good, but on second morning can smell some cigarette smell from room corridor even when whole hotel was suppose to be smoke free hotel. Very disappointed but this is in China.

Stayed in end December for 2 nights. Location wise nothing much just near to Disneyland and PuDong airport. Firstly booked a Family Studio room but later my son upgraded us to 2 x Junior Suite room. Reason, 1) Didn't realised that their culture is off aircon and on heater during winter, so room was hot and stuffy. 2) The family studio room we booked the windows was frosted (no view at all), only one tiny window can be slightly open but was blocked by a billboard of sort, blocking cool air from entering. 3) Upgraded to Junior Suite, big room, nice view but again no aircon. Lucky got 2 windows that can be opened slightly plus high floor so there is some cool air entering the room. But still not cool enough for me so I requested 2 fan to make the room cooler. One things good is after upgraded we got free dinner in their restaurant for the 2 nights.

After a long haul flight, I was excited to get some rest. The room was comfortable and incredibly nice. I like to sleep with it a little cool, and tried to turn the temperature down, but couldn't. I thought it was something I was doing wrong. I see after reading the other reviews, that it's a universal system and everyones room is the same temp. Aside from that, I found everything from the staff to the property to be great. I used a translation app on my phone when I needed. The fitness center was small, but it was fine. The breakfast was amazing. I'm glad I opted for it. Overall, it was a great experience, and I would return.