Mercure Ambassador Ulsan

Customer review rating (ALL Rating) 4.5/5 128 reviews

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7 Gangdongsanha 2 ro BukGu, Bukgu, 683260 ULSAN, South Korea

Description

Hotel extras

  • 20 minutes away from Ulsan Airport

  • Rooms with stunning ocean view

  • 2 minuites walk to Jeongja beach

  • 20 minutes from downtown Ulsan

  • Great location, quiet place to stay

Our accommodation(s)

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Hotel location

Mercure Ambassador Ulsan

7 Gangdongsanha 2 ro BukGu, Bukgu
683260 ULSAN
South Korea

GPS:35.625662, 129.441716

Telephone
Fax +82 52-980-1109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

OPUS Restaurant

Breakfast information Adult 35,000won Child(7~13) 18,000won * ACCOR+ membership 20% off breakfast only

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  128 reviews

TripAdvisor Rating  4.5/5  153 reviews

Certificate of excellence 2024

Nice new hotel

TripAdvisor rating 4.0/5

GoPlaces29348682579 Families - TripAdvisor review

Nice new hotel on a black sand beach. Rooms are nice but small. Beds are comfortable. Partial ocean view was nice. Breakfast is 28,000 but there is Starbucks a block away and several restaurant options within walking distance. Hotel is 30 min north of Ulsan city. Not much for tourist activities other than the beach. But a nice stop between other destinations. Would stay here again.

Fantastic View But Not A Four Star Hotel

TripAdvisor rating 3.0/5

invisipics TripAdvisor review

My wife and I stayed at the Mercure Ambassador Ulsan for a week in October 2024. The positives first: the view over the sea of Japan is fantastic. We had an end room (911) which actually had two windows both of which gave sea views. The room itself is fine and of a good size, the bed comfortable and the bathroom small but functional. The shower is excellent. We could argue about the merits of a fitted carpet but there we are. Underground parking is available for free. However, this is not a four star hotel. The staff look miserable and most of them are not prepared for foreign visitors, which is surprising given the many business people who must come to Ulsan. The standard of English is poor in general and there seems no desire to accede to client wishes. It was fortunate that I speak some Korean. Some examples: the same single 2 min. 20 sec. track of manic big band music played in a loop over and over again during the seven breakfasts we experienced. I asked twice for this to be changed and I spoke in Korean to avoid any confusion. The man in the suit laughed and the girl in the breakfast room just said "Noooooo." As a musician whose music was listened to in 49 countries last week, this jarred on my nerves. Silence would have been preferable. The first couple of mornings we had breakfast on the terrace. Then the weather got really bad and the terrace was understandably closed. However, when the weather improved and we wanted to go outside, the girl made a half-hearted gesture to open the door as if opening the lock was an impossible conundrum and the suit I asked afterwards cited bad weather as the reason for not opening the door. After breakfast we went up a floor and sat outside in the "Healing Garden." No wind outside and very pleasant to sit out even if the sky was gray. You have to drink the fruit juice in paper cups (fours star hotel?) There are glasses but they are deliberately hidden beneath the counter under dishcloths. One morning I went back to get a second coffee shortly before 9:30. The girl thrust a paper cup into my hand and said "Closed." It was like being attacked by a kitten. She got really angry. I finally poured my coffee from the china cup to the paper cup and took it to go as she wished. It was 9:30 (closing time for breakfast) on my watch as we walked out. We left some laundry to be done at the desk. 24 items. 21 came back. I went and explained in Korean the items that were missing and they came back the next day. No apology and the girl at reception tried to tell us that there was an extra pair of socks in the order that we should have paid for. When I asked her if she wanted more money, she let it go, but this was downright bad faith as we had counted the items three times before handing them in to make sure of the numbers. And so on and so on. You should be aware that there is no restaurant dining in the evening. There is a limited buffet of a few plates at the bar under heat lamps but one would expect more than this in a serious hotel. There is a convenience store open late on the corner outside the main entrance which is useful and the welcome is better than at the hotel.

With good beach view and nice restaurant.

Customer review rating 5.0/5

Y K. Families - Confirmed reviews ALL

Nice staff were helpful, and the restaurant was good. Room was clean.

Dear Yoonsang K., We very much appreciate your comments regarding your stay at the Mercure Ambassador Ulsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Open Sea Views in Ulsan - Mercure Ambassador

TripAdvisor rating 5.0/5

진녕 김 TripAdvisor review

My stay at the Mercure Ambassador Ulsan was an experience of comfort and serenity, highlighted by the expansive sea views. The hotel’s proximity to the ocean meant that the view from my room was both peaceful and heartwarming. The design and cleanliness of the hotel were particularly impressive. Its modern and sophisticated interior enhanced the overall atmosphere, while the rooms were immaculately maintained. The beds were comfortable, and the bathrooms were modern and kept in pristine condition. The service from the hotel staff was friendly and professional. From check-in to check-out, every process was smooth and pleasant. The staff were always ready to assist, making our stay even more enjoyable. The Mercure Ambassador Ulsan is a perfect choice for those who love the sea. The combination of the open sea views, comfort, and excellent service will turn your stay in Ulsan into an unforgettable memory.

고객님께 머큐어 앰배서더 울산을 방문해주신 고객님께 감사 말씀 드립니다. 머무시는 동안 만족스러운 경험을 하신것 같아 저희 역시 큰 영광입니다. 저희 머큐어 호텔은 숙박 뿐만 아니라 고객님께 다양한 경험을 선사해드리기 위해 지속적으로 노력하고 있으며 고객님의 소중한 의견은 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들에게 큰 힘이 될 것으로 생각됩니다. 앞으로도 저희 머큐어 앰배서더 울산은 고객님의 휴식과 쉼에 또 다른 행복을 드리기 위해 노력하겠습니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 머큐어 앰배서더 울산 Front Desk Manager

Modern hotel by the beach

TripAdvisor rating 5.0/5

aasianmatkaaja TripAdvisor review

This was a very clean and nice hotel. The breakfast was amazing including the ice cream buffet. The beach is quite peaceful, but note that it is not a sand beach. The hotel is located at a peaceful suburb by the sea and it is a 10-15 minutes drive from the downtown. Note that the suburb doesn't have a lot of services. Try to get a room with a direct seaview. It's worth it as the views are amazing!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 85 reviews 8.8/10 Location
  • 182 reviews 9.4/10 Room
  • 65 reviews 8.4/10 Service
  • 65 reviews 9.4/10 Cleanliness
  • 56 reviews 9.8/10 Beach
  • 56 reviews 9.1/10 Breakfast
  • 56 reviews 8.1/10 Comfort
  • 41 reviews 9.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.