Mercure Ambassador Ulsan 4 stars

Customer review rating (ALL Rating) 4.4/5 474 reviews

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Description

Hotel extras

  • 20 minutes away from Ulsan Airport

  • Rooms with stunning ocean view

  • 2 minuites walk to Jeongja beach

  • 20 minutes from downtown Ulsan

  • Great location, quiet place to stay

Our accommodation(s)

Book this hotel
Room 1

Please note that the view from Superior Rooms may be partially obstructed by structural columns within the room. Room features 2 Single beds, rain shower, amenities, safety box and complimentary fitness centre access&WiFi.

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 2 x Single bed(s)

Please note that the view from Superior Rooms may be partially obstructed by structural columns within the room. Room features 1 King bed and 1 single bed, rain shower, amenities, safety box and complimentary fitness centre access&WiFi.

Max. number of persons
3
Area
From 25 / 269 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

A unique experience with stunning Ocean Front view. Enjoy relaxation and quietness from comfort of your room.Room features 1 King bed, rain shower, amenities, safety box and complimentary fitness centre access, WiFi .

Max. number of persons
2
Area
From 29 / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Enjoy a unique experience and quiet moment at our stunning Panoramic Ocean View Deluxe room. It features 1 king size bed with rain shower, amenities, safety box and complimentary access to gym , WiFi .

  • Views:

    Panorama view

Max. number of persons
2
Area
From 29 / 312 sq ft

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

A unique experience with stunning Ocean Front view. Offers the perfect space for family and frirends. Room features 1 King bed and 1 single bed, rain shower, amenities, WiFi, safe box and complimentary fitness centre .

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

Single sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Room with 2 Single beds. Free WIFI, safe, coffee & tea making facilities and bathroom with shower.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 29 / 312 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Superior Suite with Partial Ocean view features 2 double beds

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Hotel location

Mercure Ambassador Ulsan

7 Gangdongsanha 2 ro BukGu, Bukgu
683260 ULSAN
South Korea

GPS:35.625662, 129.441716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • 131 rooms
  • One room for people with reduced mobility
  • 14 family rooms
  • 2 connecting rooms
  • 131 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Japanese
  • Korean
  • Chinese Mandarin

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

Business

5 Meeting rooms

Business Center

  • Self service business center
  • On site

OPUS Restaurant

* ACCOR+ membership 20% off breakfast only *

Cooking style
International
Capacity
115
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Kosher menu
  • Salt-free menu
  • Vegetarian menu

* ACCOR+ membership 20% off breakfast only *

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  474 reviews

Customer review rating 5.0/5

Hayoung K. Families - Confirmed reviews ALL

K. Hayoung님께, Mercure Ambassador Ulsan 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.

Customer review rating 1.0/5

Mangoo S. Families - Confirmed reviews ALL

Dear Mangoo S., Thank you for taking the time to tell us about your experience at the Mercure Ambassador Ulsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.0/5

Sarah S. Families - Confirmed reviews ALL

We sincerely apologize for the inconvenience caused. We will share this matter with our staff to ensure that such an issue does not happen again. Once again, we apologize for the inconvenience.

Customer review rating 3.5/5

Mangoo S. Families - Confirmed reviews ALL

We understand that the location may feel a bit inconvenient for some guests, and we appreciate your understanding. At the same time, we hope the quieter surroundings added to your overall experience. We would be delighted to welcome you again on your next visit.

Customer review rating 5.0/5

Nelisiwe M. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

K. Hayoung님께, Mercure Ambassador Ulsan 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.

Customer review rating 1.0/5

Mangoo S. Families - Confirmed reviews ALL

Hotel reception employee seems they had no education about hospitality. Hospitalitiy might not be the essential skill for this hotel, But I think customers should not get bad feeling when checking in hotel or spending my own money to purchase service.

Dear Mangoo S., Thank you for taking the time to tell us about your experience at the Mercure Ambassador Ulsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.0/5

Sarah S. Families - Confirmed reviews ALL

The view was striking. However, mistakenly having been charged 20 won too few, I was made to go down to the front desk to cancel the payment and then redo the payment. As other guests were queuing as well, because of another mistake, I had to wait. I then received no apology! 10 minutes of my time for 20 won is just insulting and not the standards this hotel chain should adhere to.

We sincerely apologize for the inconvenience caused. We will share this matter with our staff to ensure that such an issue does not happen again. Once again, we apologize for the inconvenience.

Customer review rating 3.5/5

Mangoo S. Families - Confirmed reviews ALL

bit far from Ulsan but this is a better feature for this hotel.

We understand that the location may feel a bit inconvenient for some guests, and we appreciate your understanding. At the same time, we hope the quieter surroundings added to your overall experience. We would be delighted to welcome you again on your next visit.

Customer review rating 5.0/5

Nelisiwe M. Solo - Confirmed reviews ALL

My stay was very comfortable. The staff is friendly, rooms are decent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Trevor T. Friends - Confirmed reviews ALL

The stay was satisfactory. The hotel was clean. The location of the master controls for the lights is in a terrible place. I had to call the front desk to ask how to turn off the lights. I could not see it because it was covered with my travel mate's pillow. I had to wake her up to turn off the lights. The BBQ dinner buffet was not up to expectations. It was a grilled meat buffet not a BBQ. The sauna was clean and nice.

Dear Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found the hotel clean and that you enjoyed the sauna facilities during your stay. However, we sincerely apologize for the inconvenience you experienced with the lighting controls in your room. We understand how frustrating this must have been, especially during the night, and we appreciate you bringing it to our attention. We will look into better signage or clearer guidance to prevent similar issues in the future. We’re also sorry to hear that the BBQ dinner buffet did not meet your expectations. Your comments are valuable, and we will share them with our culinary team to consider ways we can better align our offerings with guest expectations. We truly appreciate your feedback, and we hope to welcome you again for a more seamless and satisfying stay.

Customer review rating 5.0/5

Hao D. Solo - Confirmed reviews ALL

bed is soft breakfast is amazing(have steak and gelato) ocean view is exalting staffs are friendly I had great time in Korea

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Changhyun Y. Families - Confirmed reviews ALL

수영을 즐기기에 7월초 동해 바다는 아직 차지만 아이들 데리고 부담없이 다녀올 수 있어서 좋았습니다. 16시 이후 체크인에 10시 체크아웃이었지만 즐거웠어요~투숙시간대가 웰컴 드링크 사용시간이 아니었음에도 따로 준비해주셔서 더욱 좋았네요~10월엔 부모님 모시고 한번더 투숙 예정입니다.

안녕하십니까 고객님, 소중한 리뷰 남겨주셔서 감사합니다. 고객님께서 만족스러운 시간을 보내셨다니 정말 기쁩니다. 다음에도 변함없는 서비스로 다시 모시겠습니다.

Customer review rating 4.5/5

Kwangyoun K. Families - Confirmed reviews ALL

가격대비 만족합니다. 바다가 보여 더 좋았구요. 울산에 간다면 좀 멀지만 또 방문할것같습니다.

고객님, 귀한 시간 내어 후기를 남겨주셔서 감사합니다. 고객님께서 저희 호텔에서 편안한 시간을 보내셨다니 정말 기쁩니다. 앞으로도 더 나은 서비스를 제공할 수 있도록 계속해서 노력하겠습니다.

Customer review rating 4.0/5

Chanyang L. Couples - Confirmed reviews ALL

어느날은 조식 끝날시간에 방문 시 음식이 채워지지 않았음 이외에는 만족

안녕하십니까 고객님, 소중한 후기 감사합니다. 고객님의 칭찬이 저희에게 큰 힘이 됩니다.고객님께서 경험하신 문제를 개선하기 위해 관련 부서와 함께 검토하고 있습니다. 다시 방문하실 때 더 나은 서비스를 제공할 수 있도록 최선을 다하겠습니다

Customer review rating 4.5/5

Siyong J. Friends - Confirmed reviews ALL

굿

안녕하십니까 고객님, 저희 호텔을 이용해 주셔서 진심으로 감사드립니다. 고객님의 긍정적인 평가 덕분에 더욱 힘이 납니다. 언제든지 다시 방문해 주세요. 감사합니다.

Customer review rating 5.0/5

Yoonsang K. Business - Confirmed reviews ALL

널찍한 방과 조용한 환경, 제주시와 서귀포시 접근성이 좋은 위치.

안녕하십니까 고객님, 저희 호텔을 이용해 주셔서 진심으로 감사드립니다. 고객님의 긍정적인 평가 덕분에 더욱 힘이 납니다. 언제든지 다시 방문해 주세요. 감사합니다

Customer review rating 5.0/5

Minyoung O. Solo - Confirmed reviews ALL

.

안녕하십니까 고객님, 소중한 후기 감사합니다. 고객님의 칭찬이 저희에게 큰 힘이 됩니다. 항상 최상의 서비스를 제공할 수 있도록 최선을 다하겠습니다. 다시 만날 날을 기대합니다. 고객님께서 겪으신 불편 사항에 대해 내부적으로 점검을 진행 중이며, 향후 이런 일이 재발하지 않도록 개선하겠습니다.

Customer review rating 5.0/5

Seungmin L. Business - Confirmed reviews ALL

식당 등 레스토랑이 부실하였음

안녕하십니까 고객님, 저희 호텔을 이용해 주셔서 진심으로 감사드립니다. 고객님의 긍정적인 평가 덕분에 더욱 힘이 납니다. 언제든지 다시 방문해 주세요. 감사합니다. 말씀해주신 부분에 대해 내부적으로 점검하고 있으며, 개선을 위해 최선을 다하겠습니다. 다시 방문해 주시면 더 나은 서비스를 제공할 수 있도록 준비하겠습니다

Customer review rating 4.5/5

Sung M. C. Solo - Confirmed reviews ALL

좋은 서비스

"안녕하십니까 고객님, 소중한 리뷰 남겨주셔서 감사합니다. 고객님께서 만족스러운 시간을 보내셨다니 정말 기쁩니다. 다음에도 변함없는 서비스로 다시 모시겠습니다.

Customer review rating 3.5/5

Yoo S. K. Families - Confirmed reviews ALL

바다를 바라보는 뷰는 매우 좋았으나, 주변에 먹거리 식당을 찾기가 어려울 정도로 침체되어 있는 분위기가 많이 아쉬었음

안녕하십니까 고객님, 불편을 끼쳐 드린 점 진심으로 사과드립니다. 말씀해주신 부분에 대해 내부적으로 점검하고 있으며, 개선을 위해 최선을 다하겠습니다. 다시 방문해 주시면 더 나은 서비스를 제공할 수 있도록 준비하겠습니다.

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  • 98 reviews 8.9/10 Service
  • 80 reviews 9.8/10 Cleanliness
  • 75 reviews 9.4/10 Breakfast
  • 57 reviews 8.6/10 Comfort
  • 49 reviews 10/10 Beach
  • 49 reviews 9.4/10 Value

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