Mercure Langkawi Pantai Cenang

Mercure Langkawi Pantai Cenang

Customer review rating (ALL Rating) 4.4/5 129 reviews

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Hotel extras

  • The hotel is only walking distance from the famous Cenang Mall, public beach and night market.

  • It is within close proximity to famous local and international dining hot spots.

  • It offers easy access to Grab private hire services, taxis and vehicle rentals.

  • The hotel is within walking distance from Underwater World Langkawi.

  • The hotel offers convenient access to money changers, ATMs, pharmacies and Spa Treatment

Hotel location

Mercure Langkawi Pantai Cenang

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi
07000 Langkawi
Malaysia

GPS:6.29091, 99.72915

Telephone +60 4-952 5888

Fax +60 4-952 5889

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

RICE GARDEN

Savor local and international cuisine for breakfast, lunch and dinner at Rice Garden, our all-day dining restaurant. Enjoy steaks, Mee Rebus King Prawn, salad, sandwiches and satay prepared by our chefs at our interactive kitchens located on 3rd floor wit

Our accommodation(s)

Mercure Langkawi Pantai Cenang features 164 rooms in a wide variety of configurations, overlooking the Andaman Sea. The perfect haven to unwind and relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  129 reviews

Room facing Ocean not a Winner..

Customer review rating 3.5/5

Ismariani B. I. Couples - Confirmed reviews ALL

I've booked thru one platform called Cuti2 Langkawi. Paid for Ocean View but sadly, they assigned us at 5th Floor and see not ocean but one building infront of our balcony.

Well located, friendly staff

Customer review rating 5.0/5

Kent Friends - Confirmed reviews ALL

It was a great experience staying in Mercue Langkawi as it located nearby the beach and the staff are very friendly

Drains

Customer review rating 3.5/5

Alice Friends - Confirmed reviews ALL

The hotel overall is nice with friendly staff, attractive decor, good beds and a great breakfast. The biggest draw back is the pervasive smell. I can only assume it is bad drainage but every time the room is shut up it fills with a overpowering stink. The lower corridors are pretty ripe too. The only other negative was that the bar music was quite loud and irritating.

Customer review rating 3.5/5

Mrs. M. L. Couples - Confirmed reviews ALL

Staff was doing a very wonderful job, I will give all of them 5 stars rating, The only down turn is the air conditioner giving us nightmare from the day we check in ( 25-9-22 to 28-9-22) ( Room number 107 ) when we switch on it on, it will give out a crackling sound every 7 to 10 minutes interval all the time, day and night. Until 27-9-22 I inform the reception, Encik Dzahrul about the problem.He says he will inform their maintenance to check. But the problem still persist. When we went out for dinner at 5.30 pm( 27-9-22) I enquire from Aiyu who was at the reception any feed back she was in the dark but she did inform us that if the problem still persist she will change the room for us but I decline the offer that we will have to pack our belongings which to me is troublesome since we will be checking out the next day . The prove we have are the handphone video recordings. Ms. Jasmine Keh if you can provide me with a handphone number I am most happy to text the handphone video recordings over. From , Mrs. May L.

Dear Mrs May Low Greetings from Mercure Langkawi Pantai Cenang ! Thank you for choosing Mercure Langkawi and we really appreciate you taking the time to share your feedback with us regarding your recent stay. It is disappointing to hear our aircon in room 107 were giving sounds and distrupted your experience and we sincerely apologize for the shortfalls you encountered. Also the communication to you on any updates on the aircon solution was not delievered to you and you had to check again. We will be reviewing your feedback as a team and making the necessary changes for improvement. We appreciate you taking the time to share your comments with us and we look forward to an opportunity to welcome you back to Marcure Langkawi Pantai Cenang again in the near future and hope you have a much improved visit at that time. Thank you and have a great day ! Jasmine Keh General Manager

Had good time

Customer review rating 5.0/5

Farith P. Families - Confirmed reviews ALL

Smooth and enjoyed our stay

Other web-users rate our hotel

  • 195 reviews 9.4/10 Location
  • 213 reviews 7.2/10 Room
  • 210 reviews 8.4/10 Service
  • 8 reviews 7.8/10 WiFi
  • 125 reviews 9.5/10 Vibe
  • 103 reviews 6.8/10 Cleanliness
  • 91 reviews 8.3/10 Breakfast
  • 74 reviews 7.3/10 Comfort

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