Mercure Langkawi Pantai Cenang

Customer review rating (ALL Rating) 4.4/5 540 reviews

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi, 07000 Langkawi, Malaysia

Hotel extras

  • The hotel is only walking distance from the famous Cenang Mall, public beach and night market.

  • It is within close proximity to famous local and international dining hot spots.

  • It offers easy access to Grab private hire services, taxis and vehicle rentals.

  • The hotel is within walking distance from Underwater World Langkawi.

  • The hotel offers convenient access to money changers, ATMs, pharmacies and Spa Treatment

Our accommodation(s)

Mercure Langkawi Pantai Cenang features 164 rooms in a wide variety of configurations, overlooking the Andaman Sea. The perfect haven to unwind and relax.

Hotel location

Mercure Langkawi Pantai Cenang

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi
07000 Langkawi
Malaysia

GPS:6.29091, 99.72915

Telephone
Fax +60 4-952 5889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

RICE GARDEN

Savor local and international cuisine for breakfast, lunch and dinner at Rice Garden, our all-day dining restaurant. Enjoy steaks, Mee Rebus King Prawn, salad, sandwiches and satay prepared by our chefs at our interactive kitchens located on 3rd floor wit

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  540 reviews

TripAdvisor Rating  4.5/5  66 reviews

Certificate of excellence 2023

Do not expect the usual Mercure standards.

TripAdvisor rating 1.0/5

Voyager661644 TripAdvisor review

This hotel has such potential but is sadly poorly managed. When booking a Mercure one guests usually hope for many industry standards. Sadly the Mercure in Langkawi seriously let down the name down in many respects. First of all, the corridors are filthy which immediately causes concern. When looking around the room it is easy to find further filth that has not been cleaned properly. Staff may ignore the do not disturb sign and will enter your room when you do not want them to. Service at the restaurant and bar seems barely proficient. Perhaps there has been a large turnover of staff and this has resulted in most of them being inexperienced and badly trained.

Well located staff friendly n helpful

Customer review rating 4.0/5

A. P. Families - Confirmed reviews ALL

We had a good experience staying Nice furnishing , well kept and spacious Friendly staff and min to beach ! Thank u for wonderful memories we have !

Dear P. A., We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hidayah Soberi Guest Experience Executive

A Very Pleasant Stay

Customer review rating 4.5/5

Cindy Couples - Confirmed reviews ALL

Nice, bright and clean hotel which is well located. The staffs are friendly and helpful. Cleanliness of room and bathroom are well maintained. Buffet breakfast spread is adequate and taste is good. We would definitely come back again.

Dear OOI P., We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hidayah Soberi Guest Experience Executive

One of the best

TripAdvisor rating 5.0/5

Chollaone1 TripAdvisor review

Well the staff were fantastic from the reception to the general manager were great, the knowledge of the island was great and were able to inform us of the things we could do and see. the beach was only accross the road and every night there was something on. the room was comfortable, the pillows were soft but we could have firm if needed, the breakfast was by far the best, relaxing by the pool or in the pool with a chilled beer made the whole stay worthwile. They could not do enough to help We shall be visiting again and there is only one place to stay

Dear Lordr924, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your amazing comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Hidayah Soberi Guest Experience Executive

Good option in very crowded area

TripAdvisor rating 4.0/5

Lin116 TripAdvisor review

We spent four nights here and can say it has its pluses and minuses. We loved the spacious pool area and the cooling breeze that blew through most days (the beach was super hot!). Facilities were clean and staff friendly/helpful. The hotel is set back from the road and there is a big building being put up in front of it. We heard/ saw quite A bit of construction noise and activity from our balcony. Do not upgrade to a sea view as it’s way off in the distance! Lots of restaurants nearby but there was a nasty smell between the hotel and main road that detracted from the enjoyment of going out.

Dear Lin116, Good Morning! Bonjour! Selamat Pagi! We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is regretful that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hidayah Soberi Guest Experience Executive

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Other web-users rate our hotel

  • 591 reviews 9.5/10 Location
  • 692 reviews 8/10 Room
  • 651 reviews 8.1/10 Service
  • 14 reviews 6.1/10 WiFi
  • 328 reviews 7.2/10 Cleanliness
  • 313 reviews 9.1/10 Vibe
  • 313 reviews 7.6/10 Breakfast
  • 59 reviews 8.8/10 Bar

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