Mercure Langkawi Pantai Cenang 4 stars

Customer review rating (ALL Rating) 4.5/5 910 reviews

Mercure Langkawi Pantai Cenang - Image 1
Mercure Langkawi Pantai Cenang - Image 2
Mercure Langkawi Pantai Cenang - Image 3
Mercure Langkawi Pantai Cenang - Image 4

Description

Hotel extras

  • The hotel is only walking distance from the famous Cenang Mall, public beach and night market.

  • It is within close proximity to famous local and international dining hot spots.

  • It offers easy access to Grab private hire services, taxis and vehicle rentals.

  • The hotel is within walking distance from Underwater World Langkawi.

  • The hotel offers convenient access to money changers, ATMs, pharmacies and Spa Treatment

Our accommodation(s)

Book this hotel
Room 1

The 28sqm room features comfortable bedding, free high speed WiFi and extensive amenities.

Max. number of persons
3
Area
From 28 / 301 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 28 / 301 sq ft

Sea facing of Cenang Beach with designed of modern convenience. Room features a Super King bed (200 x 210) , 49inch LED Smart TV ,free high speed WiFi, rain shower, in room safe, hair dryer, coffee and tea making facilities and ironing facilities.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 35 / 376 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

View of Cenang Beach with designed of modern convenience features 2 units of Hollywood Single beds (110 x 210), 49inch LED Smart TV ,free high speed WiFi, rain shower, in room safe, hair dryer, coffee and tea making facilities and ironing facilities.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 35 / 376 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A lively pool view with modern convenience design and features a Super King bed (200 x 210), 49inch LED Smart TV, free high speed WiFi, rain shower, in room safe, hair dryer, coffee and tea making facilities and ironing facilities.

  • Views:

    Pool side

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A lively pool view with modern convenience design and features 2 units of Hollywood Single beds (110 x 210), 49inch LED Smart TV ,free high speed WiFi, rain shower, in room safe, hair dryer, coffee and tea making facilities and ironing facilities.

  • Views:

    Pool side

Max. number of persons
3
Area
From 36 / 387 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Modern convenience designed family room with 1 Super King size bed and 1 Hollywood Single bed, 49inch LED Smart TV, free high speed WiFi, rain shower, in room safe, hair dryer, Coffee machine, coffee and tea making facilities and ironing facilities.

Max. number of persons
4
Area
From 38 / 409 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

The 43sqm room has direct access to the pool, which is open till 12am. Enjoy our fun filled pool activities and wide range of menu.

Max. number of persons
3
Area
From 43 / 462 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

The 43sqm room has direct access to the pool, which is open till 10pm. Enjoy our fun filled pool activities and wide range of menu.

Max. number of persons
3
Area
From 43 / 462 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Signature Suite Room with 1 King-size Bed

The exquisite 100sqm suite features a separate living room, dining area and Master bedroom. The perfect space for a memorable tropical holiday.

Max. number of persons
3
Area
From 100 / 1076 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mercure Langkawi Pantai Cenang

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi
07000 Langkawi
Malaysia

GPS:6.29091, 99.72915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • LGK INT AIRPORT Additional charge
  • LGK Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 163 rooms
  • One room for people with reduced mobility
  • 14 family rooms
  • 16 connecting rooms
  • 163 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • High speed transmission line

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Indoor playground for children
  • Play area

Well-being

Adult pool and Children pool

  • Outside
  • On site

Gymnasium

  • On site

Sports and leisure

Bowling

  • Nearby

Jet-ski

  • Nearby

Karting

  • Nearby

Glass bottom boat

  • Nearby

Horseback riding

  • Nearby

Scuba diving

  • Nearby

Jogging track

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Quad bikes

  • Nearby

Deep sea fishing/Sea fishing

  • Nearby

Football

  • Nearby

Kayaking

  • Nearby
  • On site
  • Outdoor parking
  • Public

RICE GARDEN

Savor local and international cuisine for breakfast, lunch and dinner at Rice Garden, our all-day dining restaurant. Enjoy steaks, Mee Rebus King Prawn, salad, sandwiches and satay prepared by our chefs at our interactive kitchens located on 3rd floor wit

Cooking style
International
Chef name
Zainuddin Daud
Capacity
126
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Savor local and international cuisine for breakfast, lunch and dinner at Rice Garden, our all-day dining restaurant. Enjoy steaks, Mee Rebus King Prawn, salad, sandwiches and satay prepared by our chefs at our interactive kitchens located on 3rd floor wit

Perfect for small gatherings and intimate get-togethers, enjoy selections of beverage offerings as well as delectable light bites. Located at the main lobby, becomes a meeting point for family and friend with live entertainment.

Our outdoor pool is ideal for swimming laps or simply soaking up the warm Langkawi sun while sipping your favorite drink.

The fitness centre offers modern exercise equipment and is open 24 hours a day.

We offer a curated selection of treatments, including therapeutic massages, revitalizing facials, nourishing body therapies, and tailored beauty services. Each treatment is performed by skilled therapists who use premium products to ensure an exceptional and personalized experience.

Book

Our ballroom features modern Audio Visual equipment and can host up to 308 guests. Perfect for intimate wedding receptions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  910 reviews

Customer review rating 4.0/5

Seow F. W. Families - Confirmed reviews ALL

Dear Seow F. W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your room spacious and clean, and that you enjoyed the vibrant atmosphere of the nearby beach and fire shows. It is our goal to provide a comfortable and enjoyable experience for all our guests, and your feedback is greatly appreciated. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 3.5/5

Jaseema Y. Families - Confirmed reviews ALL

Dear Jaseema Y., Thank you for sharing your thoughts regarding your recent stay. We are delighted to hear that you appreciated our staff's attentiveness and the convenient location of our hotel. Your feedback regarding the breakfast buffet, bathroom drainage, and room cleanliness has been noted. We will certainly look into these areas to enhance our services for future guests. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 2.0/5

Redza R. Families - Confirmed reviews ALL

Dear Redza R., Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the water pressure. Please rest assured that our team is dedicated to providing a comfortable environment for our guests, and I appreciate you bringing this matter to our attention. Your comments are invaluable as we continuously strive to enhance our services. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Alif S. Families - Confirmed reviews ALL

Dear Alif S., Thank you for taking the time to share your positive experience at Mercure Langkawi Pantai Cenang. We are delighted to hear that you found our location convenient and enjoyed a comfortable stay. Your kind words motivate our team to continue providing excellent service to all our guests. We look forward to welcoming you back in the future for another memorable visit. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Neil C. Couples - Confirmed reviews ALL

Dear Neil C., Thank you for taking the time to share your positive experience at Mercure Langkawi Pantai Cenang. We are delighted to hear that you enjoyed our location and found our staff to be friendly. Your feedback regarding the restaurant menu is greatly appreciated, and we will certainly consider your suggestions for more options for non-seafood eaters. We look forward to welcoming you back on your next visit to Langkawi. Sincerely, Hidayah Soberi Guest Experience Executive

Dear Seow F. W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your room spacious and clean, and that you enjoyed the vibrant atmosphere of the nearby beach and fire shows. It is our goal to provide a comfortable and enjoyable experience for all our guests, and your feedback is greatly appreciated. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 3.5/5

Jaseema Y. Families - Confirmed reviews ALL

I only wished the salt at the breakfast buffet to be less, the drain in the toilet to be smoother, and the hotel rooms to be less dusty, even after housekeeping.

Dear Jaseema Y., Thank you for sharing your thoughts regarding your recent stay. We are delighted to hear that you appreciated our staff's attentiveness and the convenient location of our hotel. Your feedback regarding the breakfast buffet, bathroom drainage, and room cleanliness has been noted. We will certainly look into these areas to enhance our services for future guests. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 2.0/5

Redza R. Families - Confirmed reviews ALL

I am not happy with the cold water pressure.. repirted to front desk.. but still the same.. nothing change..

Dear Redza R., Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the water pressure. Please rest assured that our team is dedicated to providing a comfortable environment for our guests, and I appreciate you bringing this matter to our attention. Your comments are invaluable as we continuously strive to enhance our services. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Alif S. Families - Confirmed reviews ALL

Awe4some

Dear Alif S., Thank you for taking the time to share your positive experience at Mercure Langkawi Pantai Cenang. We are delighted to hear that you found our location convenient and enjoyed a comfortable stay. Your kind words motivate our team to continue providing excellent service to all our guests. We look forward to welcoming you back in the future for another memorable visit. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Neil C. Couples - Confirmed reviews ALL

Great location. Friendly staff. The room we had was excellent. Only thing that could improve was the food in the restaurant. Need a few more choices for non seafood eaters. Atmosphere a bit cold as wasn’t very busy. Look forward to trying again next time we visit Langkawi.

Dear Neil C., Thank you for taking the time to share your positive experience at Mercure Langkawi Pantai Cenang. We are delighted to hear that you enjoyed our location and found our staff to be friendly. Your feedback regarding the restaurant menu is greatly appreciated, and we will certainly consider your suggestions for more options for non-seafood eaters. We look forward to welcoming you back on your next visit to Langkawi. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 5.0/5

Samion A. Friends - Confirmed reviews ALL

Amazing and definitely will come back again

Dear Samion A., Thank you for your kind words regarding your recent stay at Mercure Langkawi Pantai Cenang. We are delighted to hear that you enjoyed the accommodations and found our team to be fantastic. Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back for another amazing experience in the future. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 5.0/5

Hariz F. Couples - Confirmed reviews ALL

The room is so nice and breakfast is so good

Dear Hariz F., Thank you for your kind words regarding your recent stay at Mercure Langkawi Pantai Cenang. We are delighted to hear that you found your room comfortable and enjoyed our breakfast offerings. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service. We look forward to welcoming you back in the future for another enjoyable experience. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 5.0/5

Hanif A. S. Couples - Confirmed reviews ALL

Starting from the check-in, until the restaurant staff, all of them is very welcoming and friendly. Good explanation from the staff regarding the stay and the best is on the breakfast. The staff will explain the menu buffet they have in the morning. The room is very special, with big bedroom and a beautiful bathroom. It is a perfect room for a couple to stay and enjoy the ambience. Swimming pool is the best part where you can enjoy the pool from early morning until night. We will come again in the future and bring the whole family here.

Dear Hanif A. S., Thank you for taking the time to share your delightful experience at Mercure Langkawi Pantai Cenang. We are thrilled to learn that your stay was lovely and that you found our team to be welcoming and friendly. It is wonderful to hear that our staff provided you with a good explanation of our breakfast offerings, as we strive to ensure that our guests enjoy every aspect of their stay. We are particularly pleased that you appreciated the spaciousness and aesthetics of your room, as well as the ambience it provided for a couple's getaway. Your positive remarks about our swimming pool are also greatly appreciated; we take pride in offering a relaxing environment for our guests to enjoy throughout the day and into the evening. We look forward to welcoming you and your family back in the future. Your kind words serve as a great motivation for our team to continue delivering exceptional service. If you have any specific requests for your next visit, please feel free to reach out to us. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

M. A. A. M. N. Friends - Confirmed reviews ALL

We had a wonderful stay at Mercure Langkawi Pantai Cenang. The hotel offers a great location, a comfortable and relaxing atmosphere, and friendly service throughout our stay. We especially enjoyed the variety of the breakfast menu, with plenty of choices to start the day. Overall, it was a lovely experience for a couple’s getaway, and we would be happy to return again.

Dear M. A. A. M. N., Thank you for your kind words regarding your recent stay at Mercure Langkawi Pantai Cenang. We are delighted to hear that you appreciated our excellent location, the relaxing atmosphere, and the variety offered at breakfast. It is always our aim to provide a memorable experience for our guests. We look forward to welcoming you back for another lovely getaway in the future. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.0/5

Ariza B. A. S. Couples - Confirmed reviews ALL

Overall ok. Normal breakfast spread.

Dear Ariza B. A. S., Thank you for your positive feedback regarding your recent stay at Mercure Langkawi Pantai Cenang. We are pleased to hear that you found the accommodations comfortable and appreciated the absence of carpet in the room and hallway. Your comments about the breakfast spread have been noted, and we continually seek to enhance our offerings. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Judy J. Solo - Confirmed reviews ALL

Friendly staff and comfortable stay.

Dear Judy J., Thank you for your kind words regarding your recent stay at Mercure Langkawi Pantai Cenang. We are delighted to hear that you found our staff to be friendly and your accommodation comfortable. Your satisfaction is our priority, and we appreciate your feedback as it helps us maintain our high standards of service. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 5.0/5

Coco L. Business - Confirmed reviews ALL

Warm welcome, good facilities Only pillow not suite for me

Dear Coco L., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, warm welcome, and the facilities we offer. We appreciate your observation about the pillows and will take it into consideration for future improvements. Your comfort is important to us, and we strive to enhance our guests' experiences. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 5.0/5

Raheel P. Families - Confirmed reviews ALL

It was amazing the location, staff and amenities were awesome, breakfast rooms and view of the rooms, all were amazing and special thanks to Mr. Faiz who is really amazing and really experience. All staff is also amazing.

Dear Raheel P., Thank you for your wonderful review. We are delighted to hear that you enjoyed our location, amenities, and breakfast. It is gratifying to know that Mr. Faiz and our team made your stay memorable. Your kind words motivate us to continue providing exceptional experiences for our guests. We look forward to welcoming you back in the future for another outstanding visit. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 1.5/5

Abdullah A. Families - Confirmed reviews ALL

Rooms very noisy especially swimming pool side but also sounds from all residents talking on corridors, loud music, requested room cleaning from 9:00 till 2:00 but rooms were unattended, room service is very poor probably staff shortage, staff give very contradictive information if you ask for help ..

Dear Abdullah A., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced, particularly with the delay in check-in and the noise disturbances. Our standard check-in time is 3:00 PM, and I regret that your experience did not meet our usual standards. Your concerns regarding room cleaning and service have been noted, and I appreciate your understanding as we strive to improve. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Fatima B. J. Families - Confirmed reviews ALL

Our stay was wonderful at Mercure. We stayed 3 nights and then moved to another hotel we booked but after 2 nights decided to return to Mercure for our final night as the other hotel was not worth it especially after having such a lovely time at Mercure. The staff at reception and even the lovely girl at breakfast/ bar always smiling and welcoming you. The rooms were spacious and very well cleaned and even the soaps and shampoos were all quality and smelled very good. Breakfast was also very good, just wished they had more juice options. My kids prefer apple and most mornings it was guava and orange but overall good selection. My kids enjoyed the pool esp the baby side. The location is also very good, right behind Chenang mall. Overall will definitely stay again at Mercure.

Dear Fatima B., Thank you for taking the time to share your thoughts following your recent stay with us at Mercure Langkawi Pantai Cenang. We are thrilled to learn that you had a wonderful experience and that you chose to return to our hotel for your final night. Your kind words about our staff, especially at the reception and breakfast bar, are greatly appreciated, and I will ensure that they are recognized for their efforts in providing warm and welcoming service. We are pleased that you found the rooms to be spacious and well-maintained, as we strive to ensure a comfortable environment for all our guests. It is also delightful to hear that you enjoyed the quality of our toiletries and that your children had fun at the pool, particularly the baby area. Regarding your feedback on the breakfast selection, we appreciate your suggestion regarding the juice options. We will certainly take your comments into consideration as we continually seek to enhance the dining experience for our guests. It brings us joy to know that you found our location convenient, being close to Chenang Mall, which adds to the overall enjoyment of your stay. We look forward to welcoming you and your family back to Mercure Langkawi Pantai Cenang in the future for another memorable experience. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 5.0/5

Sharon C. Friends - Confirmed reviews ALL

We stayed at Mercure Langkawi for a trip with friends and had a very pleasant overall experience. YAYA at the front desk was warm and efficient, patiently helping us with all our queries. The room was clean and comfortable with a nice environment. We will definitely choose this hotel again when we come back to Langkawi and would recommend it to our friends.

Dear Sharon C., Thank you for your kind words regarding your recent stay at Mercure Langkawi Pantai Cenang. It is delightful to hear that you and your friends had a wonderful experience and that our team, particularly YAYA, was able to assist you effectively. We strive to maintain a clean and comfortable environment for our guests, and your recommendation means a great deal to us. We look forward to welcoming you back on your next visit to Langkawi. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 5.0/5

M. R. M. T. Solo - Confirmed reviews ALL

Good and nice

Dear M. R. M. T., Thank you for your kind words regarding your recent stay at Mercure Langkawi Pantai Cenang. We are delighted to hear that you enjoyed our prime location and the breakfast offerings. Your positive feedback motivates us to continue providing excellent service to our guests. We look forward to welcoming you back for another enjoyable experience. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Manglam S. Families - Confirmed reviews ALL

It was really very nice stay. The location is very good as opposite to the beach. The housekeeping and room service staff is very cooperative and helpful. The best part is that in the breakfast they have a separate section of vegetarian food that too Indian. We were amazed to see that.

Dear Manglam S., Thank you for your kind feedback regarding your recent stay at Mercure Langkawi Pantai Cenang. We are delighted to hear that you found our location convenient and enjoyed the dedicated vegetarian section during breakfast. Our team takes great pride in providing attentive service, and it is wonderful to know that our housekeeping and room service staff made a positive impact on your experience. We look forward to welcoming you back in the future. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Derek K. P. C. Business - Confirmed reviews ALL

Very cozy and spacious room, clean and well decorated. Checking in was a breeze with friendly and professional staffers attending and assisting us. The swimming pool is uniquely located just after the reception/lounge; which make the hotel different from the rest. Great buffet breakfast offering both local and international choices.

Dear Derek K. P. C., Thank you for taking the time to share your positive experience at Mercure Langkawi Pantai Cenang. We are delighted to hear that our strategic location enhanced your visit, allowing you to explore the vibrant attractions nearby with ease. It is wonderful to know that you found your room cozy, spacious, and well-decorated, as we strive to provide a comfortable environment for all our guests. Your kind words regarding our check-in process and the professionalism of our staff are greatly appreciated. We take pride in delivering excellent service, and it is gratifying to know that our team made a positive impression on you. We are also pleased that you enjoyed our unique swimming pool location and the variety of options available at our buffet breakfast, catering to both local and international tastes. We hope to welcome you back for another enjoyable stay in the future. Sincerely, Hidayah Soberi Guest Experience Executive

Customer review rating 4.5/5

Shao M. D. Couples - Confirmed reviews ALL

I recommend this Hotel to anyone who travels in Lanhkawi.

Dear Shao M. D., Thank you for your positive feedback regarding your recent stay at Mercure Langkawi Pantai Cenang. We are delighted to hear that you found everything to your satisfaction and appreciate your recommendation to other travelers. Your kind words motivate us to continue providing excellent service to all our guests. Sincerely, Hidayah Soberi Guest Experience Executive

Other web-users rate our hotel

  • 1,291 reviews 9.7/10 Location
  • 1,379 reviews 7.6/10 Room
  • 1,433 reviews 8.6/10 Service
  • 18 reviews 7.6/10 WiFi
  • 649 reviews 7.2/10 Cleanliness
  • 631 reviews 7/10 Comfort
  • 619 reviews 8.7/10 Breakfast
  • 419 reviews 9.6/10 Beach

Powered by Trustyou

Frequently asked questions