Mercure Langkawi Pantai Cenang

Customer review rating (ALL Rating) 4.4/5 862 reviews

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Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi, 07000 Langkawi, Malaysia

Description

Hotel extras

  • The hotel is only walking distance from the famous Cenang Mall, public beach and night market.

  • It is within close proximity to famous local and international dining hot spots.

  • It offers easy access to Grab private hire services, taxis and vehicle rentals.

  • The hotel is within walking distance from Underwater World Langkawi.

  • The hotel offers convenient access to money changers, ATMs, pharmacies and Spa Treatment

Our accommodation(s)

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Hotel location

Mercure Langkawi Pantai Cenang

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi
07000 Langkawi
Malaysia

GPS:6.29091, 99.72915

Telephone
Fax +60 4-952 5889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RICE GARDEN

Savor local and international cuisine for breakfast, lunch and dinner at Rice Garden, our all-day dining restaurant. Enjoy steaks, Mee Rebus King Prawn, salad, sandwiches and satay prepared by our chefs at our interactive kitchens located on 3rd floor wit

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  862 reviews

TripAdvisor Rating  4.0/5  123 reviews

Certificate of excellence 2024

Nice hotel at centre of Langkawi

Customer review rating 4.5/5

Kim Couples - Confirmed reviews ALL

We had a short stay however was very pleasant, room was clean and comfortable and hotel staff provided friendly service.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The food is good

Convenient location

TripAdvisor rating 4.0/5

halfsolianosisters TripAdvisor review

We stayed at this hotel courtesy of a contest win. We got the pool access room much to our delight. The room was spacious, clean and comfortable. The venue of the hotel is strategic with lots of eateries around and the Cenang beach just opposite the hotel. The spa in the hotel was also good. The one time welcome drink which lasts until the end of your stay was nice. Things that could be improved: - the reservation staff kept sending us various vouchers with different validity dates which was confusing - when we had to change rooms due to an Aircond problem, the front office staff could have rendered a bit more help in locating our new room, rather than just tell us to "follow the same way" when there was actually a shorter way - the breakfast options could be more varied; staff on duty to be more attentive for eg cleanliness of mugs and teaspoons, and replacing mugs when the tray is empty

Dear halfsolianosisters, Thank you so much for sharing your detailed review. We’re thrilled to hear that you had an enjoyable stay and that you loved the pool access room, as well as the convenient location near Cenang Beach. We’re also glad to hear you had a great experience with our spa and enjoyed the welcome drink throughout your stay. We truly appreciate your positive comments, and I also want to thank you for providing us with valuable insights into areas where we can improve. Here’s how we plan to address your feedback: Reservation Vouchers: We apologize for the confusion caused by the different validity dates of the vouchers you received. We will review our communication process to ensure clarity moving forward. Room Change Assistance: We’re sorry to hear that the staff did not provide sufficient assistance when you had to change rooms. We will remind our front office team to offer better guidance in these situations, ensuring guests are shown the best and most convenient routes. Breakfast Service: We appreciate your feedback about the breakfast options and the attention to cleanliness. We’ll work with our kitchen and restaurant teams to offer a more varied selection and ensure that our staff is attentive to the cleanliness of mugs and other items. Your feedback helps us improve, and we sincerely hope to have the opportunity to welcome you back for an even better experience. Please do not hesitate to contact me directly if there is anything further I can assist with. Warm regards, Hidayah Soberi Guest Experience Executive

Exceptional!

TripAdvisor rating 5.0/5

Venture618602 Couples - TripAdvisor review

We stayed here because our previous visit was excellent. We love the location, the great value, it has a gym, great pool and friendly service. They look after Accor members and that means a lot. The room we stayed in was amazing with views, coffee maker, fresh water, panoramic views, and a very good room attendant (Nabin Hazziq. A big thanks to all involved for making our stay memorable.

Dear Venture618602, Thank you so much for your kind and thoughtful feedback. We are thrilled to hear that your recent stay lived up to your previous great experience with us, and that you continue to enjoy our location, facilities, and service. We’re so glad you liked the panoramic views from your room and appreciated the coffee maker, fresh water, and other amenities. A special thank you for highlighting our room attendant, Nabin Hazziq—I will be sure to pass on your compliments to him and the entire team! As an Accor member, your satisfaction is incredibly important to us, and we’re so pleased that you felt well taken care of during your stay. We look forward to welcoming you back for another memorable visit! Warm regards, Hidayah Soberi Guest Experience Executive

Excellent location!

Customer review rating 5.0/5

Tapan Couples - Confirmed reviews ALL

Very much enjoyed the stay, room was superb. Bathroom is very spacious.

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Other web-users rate our hotel

  • 1,199 reviews 9.7/10 Location
  • 1,186 reviews 7.8/10 Room
  • 1,146 reviews 8/10 Service
  • 23 reviews 8.1/10 WiFi
  • 550 reviews 7.1/10 Cleanliness
  • 486 reviews 6.7/10 Breakfast
  • 449 reviews 9.4/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.