Mercure Langkawi Pantai Cenang

Customer review rating (ALL Rating) 4.4/5 828 reviews

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Description

Hotel extras

  • The hotel is only walking distance from the famous Cenang Mall, public beach and night market.

  • It is within close proximity to famous local and international dining hot spots.

  • It offers easy access to Grab private hire services, taxis and vehicle rentals.

  • The hotel is within walking distance from Underwater World Langkawi.

  • The hotel offers convenient access to money changers, ATMs, pharmacies and Spa Treatment

Our accommodation(s)

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Hotel location

Mercure Langkawi Pantai Cenang

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, Pulau Langkawi
07000 Langkawi
Malaysia

GPS:6.29091, 99.72915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RICE GARDEN

Savor local and international cuisine for breakfast, lunch and dinner at Rice Garden, our all-day dining restaurant. Enjoy steaks, Mee Rebus King Prawn, salad, sandwiches and satay prepared by our chefs at our interactive kitchens located on 3rd floor wit

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  828 reviews

TripAdvisor Rating  4.0/5  124 reviews

Certificate of excellence 2024

Great location, friendly staff

Customer review rating 4.5/5

Jr Families - Confirmed reviews ALL

Had a great stay in December. Staff were friendly and patient in responding to our requests, and the location is superb, with easy access to Pantai Cenang where restaurants, malls and activities such as water sports and day tour kiosks are available.

Dear JUNRONG N., We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. We're thrilled to hear that you had a wonderful stay with us and that our team was able to meet your needs. We're also glad that you enjoyed our prime location, with easy access to the vibrant attractions of Pantai Cenang. Your feedback means a lot to us, and we hope to welcome you back for another memorable experience soon. Sincerely, Hidayah Soberi Guest Experience Executive

Mixed Experience: A Lifesaver and a Strategic Location

Customer review rating 4.5/5

Akhir K. Couples - Confirmed reviews ALL

While our initial experience at Mercure Hotel Langkawi was less than ideal, with a room mix-up and a non-functional AC, Andrew, a true lifesaver, quickly rectified the situation by upgrading us to a Presidential Suite at no extra cost. This unexpected upgrade significantly improved our stay and showcased the hotel's commitment to guest satisfaction. The hotel's strategic location is another major plus point. It's conveniently situated, making it easy to explore the beautiful island of Langkawi. Despite the initial hiccup, the exceptional service provided by Andrew and the hotel's prime location make Mercure Hotel Langkawi a decent choice for a Langkawi getaway.

Dear AKHIR K., We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. We truly apologize for the initial inconvenience you experienced with the room mix-up and the AC issue. However, we are so pleased to hear that Andrew was able to turn things around and make your stay more enjoyable with the upgrade to the Presidential Suite. Your kind words about his service mean a lot to us. We’re also delighted that you appreciated our strategic location, which allows easy access to Langkawi’s beautiful attractions. Thank you for giving us the opportunity to make things right, and we hope to welcome you back for an even better experience in the future. Sincerely, Hidayah Soberi Guest Experience Executive

Awesome Stay

Customer review rating 5.0/5

Paemalah Couples - Confirmed reviews ALL

The stay was very awesome and I would like to Thank your Manager Samsol who did communicate with me for the birthday arrangements deco which was done without mess. The room very super clean n big. The air-conditioning was working well. The overall stay was a majestic. The location was just right near to beach,walking distance to other nearby attractions. Surely will come again. soon. To add love the huge breakfast variety from western to local on special note I love the Croissant.

Prime Location

Customer review rating 4.5/5

Isnan S. Families - Confirmed reviews ALL

2nd time staying at Mercure. Great location with easy access to Pantai Cenang and nearby shopping places.

Dear , Good Morning! Bonjour! Selamat Pagi! Thank you for taking the time to share your inspiring, lovely, wonderful and amazing comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you and your family and your friends. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Hidayah Soberi Guest Experience Executive

Excellent hospitality

Customer review rating 5.0/5

Nana N. Families - Confirmed reviews ALL

Stayed here with my family in 2023 and came back in 2024 in conjunction with LIHM 2024. Love the hotel. Very spacious room with a good breakfast spread. The swimming pool is shaded for a swim at any time of the day. My daughter loves the kids room. All the staff are very friendly. The hotel is also conveniently located just behind cenang mall and opposite of dataran cenang. So a walking distance to restaurants, cafes, shops and the beach. Will come back for sure!

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Other web-users rate our hotel

  • 1,189 reviews 9.7/10 Location
  • 1,147 reviews 7.9/10 Room
  • 1,114 reviews 8.2/10 Service
  • 24 reviews 8.5/10 WiFi
  • 537 reviews 7.1/10 Cleanliness
  • 476 reviews 7.2/10 Breakfast
  • 443 reviews 9.5/10 Beach
  • 351 reviews 6.6/10 Amenities

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