Pullman Phu Quoc Beach Resort

Customer review rating (ALL Rating) 4.7/5 2,059 reviews

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Description

Hotel extras

  • A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.

  • Signature Pullman Bed and Japanese Washlet

  • Located on Bai Truong with private white sand beach of 170m.

  • 24/7 facilities: Pullman Fit and Connectivity Lounge.

  • A complete line-up of lifestyle facilities and activities for guests at any age.

Our accommodation(s)

Hotel location

Pullman Phu Quoc Beach Resort

Group 6 Ban Quy Hamlet, Duong To Commune
PHU QUOC
Vietnam

GPS:10.120242, 103.983464

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,059 reviews

TripAdvisor Rating  5.0/5  655 reviews

Certificate of excellence 2024

My ignored request

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

A Staff ignored my e-mail request without any notify or real apology when I checked in. No response for my report of lost item. Late-overcharge inform by phone unkindly.

Well located

Customer review rating 4.5/5

Svetlana P. Families - Confirmed reviews ALL

We recently had a wonderful family vacation at the Pullman Hotel in Phu Quoc, and it was a delightful experience! The hotel is perfect for families, offering a welcoming atmosphere and excellent service that made our stay enjoyable. One of the standout features was the breakfast and dinner options. Each morning, we were treated to a delicious breakfast buffet with a wide variety of choices that catered to both adults and kids. The dinners were equally impressive, with a range of cuisines that satisfied everyone's taste buds. The dining experience was a highlight of our stay! The hotel staff provided good service, always attentive and ready to assist with any requests. Their friendliness made us feel right at home, and they went above and beyond to ensure our family had a memorable stay. While our experience was fantastic, there is a little room for improvement in the hotel conditions. A few areas could benefit from some updates to enhance the overall experience, but this did not significantly detract from our enjoyment. Overall, I highly recommend the Pullman Hotel for families looking for a relaxing getaway in Phu Quoc. With great food, attentive service, and family-friendly amenities, it’s a wonderful choice for creating lasting memories!

Customer review rating 1.5/5

Vivian C. Families - Confirmed reviews ALL

The room air conditioner in my room (1527)is not working and not cold( before my stay I did sent email to the reservation and mention that please make sure the air conditioning in the room is functioning well since my son is very sensitive to the temperature) turned out the air conditioning problem is still happening in my room and I have to call the technician to fix it twice on our first day. Secondly, my parents room’s (1528) bathroom was seriously water leaking and it’s very dangerous for the elderly and easily led to accidents!! And I also have to call technician fix it. And there was no room available for the room change on that day. My first day check in to the hotel is very worse and wasting time for the rooms issues. The room hardware is very poor and lack of maintenance. The only thing happy was Front Desk staff Mr khang is very helpful and assisted us to solve the issues.

Nice Resort!!

TripAdvisor rating 5.0/5

Flyer19182589755 TripAdvisor review

Nice Hotel. Location is also not too bed and staffs are very kind. These days, I think it's because of environmental concerns, don't change towels enough. But shower room drain problem needs improvement. I had to wait in line to eat mango. There was also a breakfast without mango. More mango and Vietnamese food in breakfast pls!

Good Potential

Customer review rating 3.5/5

Richard M. Families - Confirmed reviews ALL

Good hotel - staff need more training

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Other web-users rate our hotel

  • 506 reviews 8.3/10 Location
  • 964 reviews 8.6/10 Room
  • 1,558 reviews 8.9/10 Service
  • 5 reviews 8.3/10 WiFi
  • 589 reviews 9.3/10 Pool
  • 547 reviews 9.5/10 Breakfast
  • 439 reviews 8.8/10 Cleanliness
  • 392 reviews 8.7/10 Amenities

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