Mercure Bangkok Sukhumvit 11 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 995 comentários

Mercure Bangkok Sukhumvit 11 - Image 1
Mercure Bangkok Sukhumvit 11 - Image 2
Mercure Bangkok Sukhumvit 11 - Image 3
Mercure Bangkok Sukhumvit 11 - Image 4


Hotel ALLSAFE. Aprovado

Extras do hotel

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Nossas acomodações

Take advantage of our Flight + Hotel offers


Localização do hotel

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey

GPS:13.742845, 100.556872

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  995 comentários

Classificação no TripAdvisor  4.5/5  1.649 comentários

Certificado de excelência 2023

Another great stay

Classificação TripAdvisor 5.0/5

Paneils B Viagem com amigos - Avaliação certificada TripAdvisor

Another good stay here. Nice clean room. Great location.pool area also very nice Special thanks to don ,Som., and kwang for taking great care of us in the lounge. There a credit to your hotel. See you in the new year for another nice visit. Michael

Dear Paneils B Michael, Thank you for returning to Mercure Bangkok Sukhumvit 11 and for taking the time to share your feedback with us. We are delighted that you enjoyed your stay and appreciate the kind words about our pool area. Our team is committed to providing the highest level of service to all our guests. We are proud that you enjoyed the service from Don, Som and Kwang in the lounge. We look forward to welcoming you back again in the new year for another pleasant experience. Sincerely,

Great staff and service

Classificação TripAdvisor 5.0/5

YiXin5 Avaliação certificada TripAdvisor

Mercure is an historic & nice hotel with very friendly staff. Location is convenient. Thank you Mr.Top who are very attentive and showed his passion in his work, all the staff there made our stay great.

Excellent stay

Classificação TripAdvisor 5.0/5

grahamcL4981XU Avaliação certificada TripAdvisor

Once again I had a fabulous stay at The Mercure. At check in I was upgraded to a better room and the check in process was quick and efficient. The whole team were professional as ever and nothing was too much trouble for them. A special mention to Mr Adison and his concierge team for there knowledge and efficiency. I am sure I will be staying the next time I am in Bangkok.

Dear GRAHAM, We are delighted to read that you had another amazing stay with us at Mercure Bangkok Sukhumvit 11. We take great pride in providing excellent service and we are especially pleased to hear that our team provided a smooth check-in and upgrade experience for your stay. We would like to thank Mr. Adison and his concierge team for their professionalism and knowledge, as well as for being willing to go the extra mile for our guests. Your kind words mean a lot to us, and we look forward to welcoming you back in the near future!

Unpleasant Receptionist and Room

Classificação TripAdvisor 2.0/5

Aaron Y Avaliação certificada TripAdvisor

My stay at the Mercure wasn't a pleasant one due to a combination of an extremely rude and unpleasant receptionist named 'Katie' and the room that was allocated to me. I checked-in during the late evening and asked for a room on a high floor but was told by a polite and helpful receptionist named 'Bombay' that the hotel was full to capacity. The room I was allocated, although quite large with a nice view, had the smell of damp all over it. After speaking to the duty manager the following morning, who checked my room, I was moved to another room, however, given the price I paid, I wasn't too pleased about being allocated a damp ridden room in the first place, which I'm sure other guests had earlier rejected. Upon checking out, I had the misfortune of coming across one of the most unpleasant people working as a receptionist at the hotel. Her name's 'Katie' and she was extremely rude for no reason other than for the sake of being rude and quite nasty. Her conduct was totally unprofessional and it doesn't say much for a hotel that employs a person who finds it impossible to show basic common courtesy to paying guests. After checking out, I checked into the nearby Aira Hotel, which was the best move I could have possibly made. Would I stay at the Mercure Hotel again? No! Pros: the swimming pool area was nice and the breakfast was good with a variety of Western and Asian cuisine, including Chinese, Indian, and Thai. Cable TV had English language news channels, and receptionist 'Bombay' was pleasant and helpful. Cons: a poor selection of film channels, allocated a terrible room, and 'Katie', one of the nastiest receptionists I've ever come across on my extensive travels.

Dear Aaron Y, Thank you for taking the time to share your experience at Mercure Bangkok Sukhumvit 11. We are sorry that your stay was not as pleasant as it could have been due to the combination of the receptionist 'Katie' and the room that was allocated to you. We understand how important it is for our guests to have a comfortable stay and we are sorry that we did not meet your expectations. At Mercure, our aim is to ensure that every guest has an enjoyable experience with us, which includes providing a welcoming atmosphere and comfortable accommodation. We strive to provide excellent service, and apologize if this was not your experience with us on this occasion. We appreciate your feedback as it helps us continuously improve our service delivery.

Boa piscina e boa localização!

Classificação TripAdvisor 5.0/5

DamianSadovsky Viagem a sós - Avaliação certificada TripAdvisor

Boa localização se voce vem pra ver bares e curtir a night! Shopping Terminal 21 bem perto e bons restaurantes. Quarto grande, piscina e academia muito boas, pessoal atencioso e prestativo, especialmente os funcionários Simon e Benz do concierge! O café da manhã precisa melhorar um pouco, variando os pratos dia a dia. É possível pagar o café da Manhã e refeições do restaurante ALEX parceiro do hotel com pontos Le Club, fica a dica! Contrate os táxis com os concierge, garantia de não ter surpresa na hora de pagar.

Dear DamianSadovsky Thank you for taking the time to give us your feedback about your recent stay! This is a great reward to read your recommendation We are all looking forward to welcoming you back to Mercure 11. Best regards, Suchada Jirapanitcharoen Hotel Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 836 comentários 9.2/10 Localização
  • 937 comentários 8.3/10 Quarto
  • 986 comentários 8.8/10 Serviço
  • 28 comentários 8.3/10 Wifi
  • 513 comentários 8.7/10 Café da manhã
  • 374 comentários 8.5/10 Limpeza
  • 177 comentários 9.2/10 Piscina

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