Avista Hideaway Phuket Patong - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 748 reviews

Avista Hideaway Phuket Patong - MGallery - Image 1
Avista Hideaway Phuket Patong - MGallery - Image 2
Avista Hideaway Phuket Patong - MGallery - Image 3
Avista Hideaway Phuket Patong - MGallery - Image 4

Description

Hotel extras

  • Rooftop with sunset sea views - Sizzle Restaurant & Bar and Tambu 'tented' Indian Restaurant.

  • Indulge at Aqua Spa with massage, spa treatments and complimentary wellness activities.

  • Enjoy relaxation at three themed pools, each with Chiva Swim-up Bar in a tranquil atmosphere.

  • Nearby one of world's top beaches - Freedom Beach, Paradise Beach & Patong Beach nightlife.

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Avista Hideaway Phuket Patong - MGallery

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Thailand

GPS:7.881189, 98.278166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  748 reviews

TripAdvisor Rating  4.5/5  3,761 reviews

Certificate of excellence 2023

Beyond Expectations!..

TripAdvisor rating 5.0/5

Road22550502962 TripAdvisor review

Avista Hideaway is an amazing property.. neatly tucked between trees and hills with an awesome view of the sea. The property is very clean and hygienic.. The front desk staff is very helpful, polite and courteous. The restaurant has an awesome view with delectable food and the buffet spread is just awesome!!.. The pool is infinity and the submerge bar is what you need to relax.. In short it’s a destination you can’t miss.

Dear Guest, Thank you so much for sharing your wonderful experience at Avista Hideaway Phuket Patong - MGallery! We are thrilled to read your kind words and delighted that your stay with us was beyond expectations. We're pleased to hear that you found our property amazing, nestled in the scenic beauty between trees and hills, offering an awesome view of the sea. It's wonderful to know that our commitment to cleanliness and hygiene met your expectations. We appreciate your compliments for our front desk staff's helpfulness, politeness, and courtesy. Providing excellent service is a top priority for us, and it's rewarding to hear that our team made a positive impact on your stay. We're delighted that you enjoyed the awesome view and delectable food at our restaurant, as well as the buffet spread. The infinity pool and submerge bar are indeed perfect spots to relax and unwind. Your recommendation means a lot to us, and we can't wait to welcome you back to Avista Hideaway for another unforgettable experience. If there's anything specific you'd like to share or any way we can make your future visits even more enjoyable, please feel free to let us know. Thank you once again for choosing Avista Hideaway MGallery, Phuket and we look forward to hosting you again! Warm regards, Manish Pratap General Manager

The most beautiful resort with the most incredible staff

TripAdvisor rating 5.0/5

Skdelta TripAdvisor review

Me and my husband stayed at Avista hideaway from the 23rd till the 29th of Jan. The resort itself is stunningly beautiful with lush green surroundings and a view of the ocean. you can explore and enjoy so many different locations inside this resort, each of them giving you a spectacular view and feeling. Every part of this resort is absolutely gorgeous. The hotel is extremely relaxing with a calm vibe, not to close and not too far from the chaos of central Patong which makes it the perfect place to stay. The rooms are big and have a lot of space, also spacious with very comfortable beds. There are 3 different pools with heavenly views and enough sunbeds and towels always available. The pools never become crowded during the day so you can always expect to relax and have a good swim in any of the pools. The breakfast was also awesome with a great variety, but let me complete my review mentioning the exceptional staff specially a wonderful young lady named Eve at the front desk. I can’t possibly describe how far she went beyond our expectations to make our stay the best stay ever. The first night we had a problem with the A/C so when I informed the front desk in the morning, Eve immediately without any hesitation upgraded our room to an executive ocean view room to make up for the inconvenience. She even gave me her personal phone number to be able to contact her if we needed anything else ( she wanted to give us extra care and make us feel special because of the experience we had the previous night with the A/C ). The second night although we really liked the executive ocean view room which was beautifully overlooking one of the swimming pools and the ocean, but unfortunately we experienced noisy neighbors. This was certainly not the hotels fault, however I contacted Eve in the morning to see if it was possible for us to move to another quiet room. She told me that although it’s her day off and she’s not in the hotel, but she will still personally pass on our situation to her manager Mr Jagdish and do the follow up for us to make sure we will have our room changed and nothing affects our stay and we will be able to fully enjoy our vacation in their hotel. She told us to meet Mr Jagdish her manager at the front desk, which was such a kind and caring act of her, considering it being her off day. Thank you Eve you’re the best. Mr Jagdish was phenomenal, extremely kind, understanding, caring and super professional. He put a lot of effort into making us feel satisfied and happy. He arranged another upgrade for us, giving us room options to choose from. He personally showed us 5 rooms, patiently taking us to each room one by one and giving us the time to decide. we were so delighted to be cared for in that way. we finally chose a wonderful pool villa room which was definitely the best room in the hotel. The room was absolutely fabulous. My highest appreciation to Mr Jagdish for making our stay forever Memorable. I can not possibly explain how Eve and Mr Jag went so far to make everything perfect and the amount of care and consideration they put into making their guests feel special. I can not wait to get back to this hotel. If you want to feel pampered in all the ways possible and never need to worry about anything and stay in an incredibly beautiful clean resort with the most gorgeous scenery and views you just need to choose Avista hideaway with no hesitation.

Dear Guest, Thank you so much for taking the time to share such a detailed and heartwarming review of your stay at Avista Hideaway Phuket Patong - MGallery! We are genuinely touched by your kind words, and we're thrilled to know that your experience with us was nothing short of exceptional. It's heartening to hear that you enjoyed the stunning beauty of our resort, the serene surroundings, and the various spectacular views. We take great pride in providing a relaxing and calming atmosphere, and we're delighted that you found our resort to be the perfect blend of tranquility and accessibility to the vibrant energy of Patong. We sincerely appreciate your generous praise for our spacious rooms, comfortable beds, and the three pools with heavenly views. Your detailed description truly captures the essence of our resort, and we're grateful for your acknowledgment. Eve and Mr. Jagdish exemplify the dedication and commitment we strive for in our team members. We're overjoyed that their efforts, kindness, and professionalism made your stay unforgettable. Your recounting of the exemplary service you received from Eve and Mr. Jagdish warms our hearts, and we will be sure to recognize them for their outstanding contributions. Your words are the best reward for our team's hard work, and we're honored to have had the opportunity to create such a memorable experience for you. We can't wait to welcome you back, and please know that you will always have a special place in our Avista Hideaway family. If there's anything specific you'd like to share or any way we can make your future visits even more delightful, please feel free to let us know. Thank you once again for choosing our resort, and we eagerly await the pleasure of hosting you again! Warm regards, Manish Pratap General Manager

Great breakfast

TripAdvisor rating 2.0/5

Les H TripAdvisor review

Food and staff at breakfast were excellent, room was OK needed a deep clean and poor lighting. Indian restaurant was very good however the steak restaurant was overpriced and the waiter tried to sell me a German sweet wine as a dry wine, I explained this to him and he said everyone else was really enjoying it. Then the bottle of wine I ordered at £45 was a really poor quality to which I was told that it was my fault for ordering. You have to taxi everywhere as there is nothing around the hotel.

Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our breakfast, and we're glad to hear that you found the food and staff excellent. We apologize for any inconvenience you experienced with the room cleanliness and lighting. Your comments are valuable, and we will address these issues promptly to ensure a better experience for our future guests. Regarding your experience at the steak restaurant, we are sorry for the confusion and any disappointment caused. Your feedback is important, and we will review our staff training to avoid such instances in the future. We appreciate your honest feedback about the transportation aspect. We understand the inconvenience of having to rely on taxis, and we'll explore ways to make transportation more convenient for our guests. Your feedback is crucial to our continuous improvement, and we hope to have the opportunity to welcome you back and provide a more positive experience in the future and please write to me directly at manish.pratap@accor.com Warm regards, Manish Pratap General Manager

Great services

TripAdvisor rating 5.0/5

Passenger68159646434 Friends getaway - TripAdvisor review

Very thankful for the treatment from particularly Mrs EMMY and Mr JO i really had a great reception from them and they made our stay becomes even more happier and made our anniversary much more fun. I reallu recommend avista hideaway hotel as it is a gem in phuket

Dear Guest, Thank you so much for your heartwarming review, and we are delighted to hear that you had a great experience at Avista Hideaway MGallery Phuket! We truly appreciate your kind words about the great services, especially from Mrs. EMMY and Mr. JO. EMMY and Mr. JO will be thrilled to know that their efforts made your stay even more special, particularly during your anniversary. We're proud to have team members like them who go the extra mile to create memorable experiences for our guests. Your recommendation means the world to us, and we can't wait to welcome you back to Avista Hideaway Hotel for more happy moments. If there's anything specific you'd like to share or any way we can make your future visits even more enjoyable, please feel free to let us know. Thank you once again for choosing Avista Hideaway and we look forward to hosting you again! Warm regards, Manish Pratap General Manager

Purely magical stay

TripAdvisor rating 5.0/5

Vanastree TripAdvisor review

Perfectly located away from the hustle and bustle but close enough if you fancied venturing out to nearby Patong. Absolutely beautiful decor and ambience everywhere. Breakfast selection was varied and delicious. Very good lunch/dinner options as well. Most of all, the staff were very friendly and hospitable. Special mention to Palmy and PP. I cannot wait to come back to this hotel. I plan to spend more time at the hotel on my next visit to truly enjoy every part of this little piece of heaven.

Dear Guest, Thank you from the bottom of our hearts for your enchanting review! We are overjoyed to learn that your stay was purely magical, and we appreciate your kind words about the location, beautiful decor, and delightful ambience that our hotel provides. We're thrilled that you enjoyed the varied and delicious breakfast selection, as well as the excellent lunch/dinner options. It's heartwarming to know that our efforts to create a memorable dining experience resonated with you. A special shout-out to Palmy and PP! They will be delighted to know that their friendly and hospitable service made a positive impact on your stay. We're proud to have team members like them who go above and beyond to ensure our guests feel at home. We can't wait to welcome you back and provide you with another slice of heaven on your next visit. If there's anything specific you'd like to share or any way we can make your future visits even more enjoyable, please feel free to let us know. Thank you once again for choosing Avista Hideaway MGallery, Phuket, and we eagerly await the pleasure of hosting you again! Warm regards, Manish Pratap General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 510 reviews 7.7/10 Location
  • 980 reviews 8.1/10 Room
  • 1,388 reviews 8.6/10 Service
  • 8 reviews 7.1/10 WiFi
  • 537 reviews 8.4/10 Food
  • 443 reviews 8.9/10 Vibe
  • 412 reviews 8/10 Amenities
  • 386 reviews 8.3/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Phuket