Novotel Darwin Airport 4 stars

Customer review rating (ALL Rating) 3.9/5 1,051 reviews

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Description

Hotel extras

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

Our accommodation(s)

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Hotel location

Novotel Darwin Airport

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.407074, 130.880038

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,051 reviews

TripAdvisor Rating  3.5/5  570 reviews

Customer review rating 4.0/5

Bronwyn R. Families - Confirmed reviews ALL

A good staycation venue. Staying for 6 nights I expected to be allocated a good location within the Novotel. It was disappointing when the first room I was given was not clean and it was also in need of TLC (maintenance). Fortunately for us the checkin staff provided us an alternate room - much better and brighter (colours) too - resulting in a much better experience overall. Staff were great from room service to restaurant - well done. One thing I would like you to fix. The site plan for the 3 hotels suggested the gate at the back of the Mercure gives access to the Rapid Creek walking path - Gurambai Walking Trail. We went to the gate 2 times - staff having told us to use our room key… but we latterly found that the gate is welded shut (and subsequently painted) - ie permanently closed!!! We eventually got access to the path via Larkin Ave just to the east of the hotels’ boundary. It was while walking the trail we confirmed why we could not use the gate. I understand that the gate may be closed for security reason but please put a sign on the gate to say “closed” and maybe a map to show where/how clients can access to the trail. Please also update your site plan to indicate that the “gate is permanently close”.

Customer review rating 4.0/5

Cara G. Families - Confirmed reviews ALL

Family staycation for Christmas

Dear Cara, On behalf of Novotel, Mercure and Ibis Darwin Airport team, I would like to thank you for choosing to spend Christmas with us. We were very appreciative for your lovely comments about our facilities and the service offered from the team. Most importantly your reference to Grace, who is very thankful and proud to be recognized for his service and dedication. Thank you also for raising your concern regarding the smoking area located near the playground at Novotel. We want every part of our resort to feel safe and enjoyable for families, especially our young explorers. Your comments have been shared with our management team as we continue to review how we can enhance that area for our guests. We were delighted to know that you had a memorable Christmas staycation. We look forward to welcome you back to Novotel, Mercure and Ibis Darwin Airport in the near future! Warmest regards, Novika Ang Front Office Assistant Manager Novotel, Mercure and Ibis Darwin Airport

Customer review rating 4.5/5

Oliver N. Business - Confirmed reviews ALL

Really good value for money

Dear Oliver N., Thank you for taking the time to share your feedback following your recent stay at Novotel Darwin Airport. We truly value your comments and appreciate you letting us know about your experience. We are pleased to hear that you enjoyed our location, rooms, food, and pool, and that you found great value in your stay. We look forward to welcoming you back to our property soon. Warm regards, Jake Ha Front Office Assistant Manager Novotel, Mercure and Ibis Darwin Airport

Customer review rating 4.5/5

Michelle P. Families - Confirmed reviews ALL

One night stay. Loved the ease of getting from the airport with the shuttle bus. Hotel was great. Rooms were clean. Loved the pool area and the breakfast. Easy to get back to the airport in 2 minutes. Will definitely come again

Dear Ms. P., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Darwin Airport. We truly value your input and appreciate you sharing your experience with us. We are delighted to hear that you enjoyed your stay, particularly the convenience of our airport shuttle, the cleanliness of the rooms, the pool area, and the breakfast offerings. It is wonderful to know that these aspects contributed to a comfortable and stress-free stopover. We look forward to the opportunity to welcome you back to our property in the near future and to ensuring that your next stay with us is even more memorable. Warm regards, Jake Ha Front Office Assistant Manager Novotel, Mercure, and Ibis Darwin Airport

Customer review rating 0.5/5

Pamela P. Families - Confirmed reviews ALL

Room stinks strong bleach smell mouldy and cockroaches in bathroom

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Other web-users rate our hotel

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