Hotel ibis Styles Lisboa Centro Liberdade NE 3 estrelas

I feel I should say now that we will not be booking again at this hotel. We will book at Ibis again, but not at this particular hotel. Ibis have always been quite reasonable places to stay before. There are a couple of reasons for this beginning with the car parking situation. I must have mis-read the website but I had understood that the hotel had parking. They do not. So upon arrival I had to drive the local city centre streets looking for a spot to park. Then my wife and I had to drag our cases to the hotel. I was told at reception that if i was at reception early next morning I could get a spot at an adjacent, independent, car park. This did happen. The next surprise was the restaurant. We went in at 19h50 and found it quite deserted. A young lady appeared and was able to give us a menu. We sat and waited for 40 minutes, during which time another couple appeared, before we saw a member of staff. After a exchange with him he took our order. We eventually had food before us after one hour and ten minutes. My wife's pizza was OK but my cheeseburger was uncooked and cold in the middle. I shared my wife's pizza. The restaurant was being run by one man who, despite running around and doing his best, was not able to deliver what I have found to be Ibis' normal standard of service. Breakfast service in the mornings was better, indeed quite normal, so no problems there. Our room was large and clean. But during what I understand was a recent refurbishment the hotel seems to have skimped on providing sound-proofed windows, so we spent the nights sleeping to the accompaniment of buses, sirens, car horns and late-night revellers. Talk about spoiling the ship for a ha'prth of tar........(look it up). The staff were helpful and apologetic. But not enough to entice us back.

Cama superconfortavel , quarto grande , atendimento fantástico, bar e recepção...

Local bonito, limpo, confortável e bem localizado. Mais do que eu esperava.

atendimento excelente, qualidade e conforto do quarto e serviço de limpeza do quarto muito bom

Quarto/suite bem dimensionado e organizado para família de 2 adultos e 2 crianças. Recomendo

Funcionários muito atentos, diligentes e simpáticos. Muito bom pequeno-almoço, variada oferta, produtos frescos. Limpeza e serviços sem reparos. Sem dúvida, a nossa opção nas próximas estadias em Lisboa.

Quartos renovados mas já com acabamentos em relativo mau estado. Isolamento sonoro entre quartos fraco. Localização bastante boa.

Pessoal super profissional e pronto a satisfazer as necesdidades dos clientes. Sr. Vasco e não só como sempre 5 estrelas.

Staff prestável, boa localização, limpeza e organização

Todos os funcionarios muito solícitos, educados, estacionamento a parte, mas bem protegido. Quarto padrão.

The hotel is ok, nothing special, fairly decent. Althoug I was quite unhappy with the situatio at the check-out. The day before, while checking-in I was informed by the reception staff that breakfast is included, while checking-out another reception guy said I had to pay for the breakfast. Very unproffesionsl and disappointing. They say one thing and next day it turns out not to be true.

We spent 5 nights here. The staff was friendly and accommodating. The location was great and close to everything we wanted. Our room was spacious, clean, and comfortable. We would have enjoyed some warm food at breakfast, but the choices were quite nice.

As I said the first time, " I will be back again" and so I did. Regardless the range of hotel options I am glad to always look for availability at this particular Ibis. Lovely and polite staff, wonderful new breakfast and bar area,spotless clean, felt even more like at home. It was my mother in law`s first time in Lisbon and she loved the way she was treated. I will be back again and again. Thank you very much you guys a loyal customer. Fabio x

I would mentioned the front desk service. The staff of that hotel was amazing. Great service, always going the extra mille. I'm really satisfied of my staying in the hotel and next time in Lisbon I'll for sure be there

We have a good stay but we were expecting more from Ibis Style. Breakfast was average you are getting better breakfast in Ibis red hotels. We were staying for 6 night and the bed sheets weren't changed even once.