ibis Lisboa Centro Saldanha

Foi uma experiência incrível. Tive dois contratempos e os funcionários foram muito solícitos. O hotel é bem localizado, de fácil acesso e o quarto estava sempre impecável. Senti falta apenas de um frigobar.

Hotel em ótima localização e com uma equipe sempre prestativa e atenciosa. Fomos muito bem atendidos em nossa breve passagem por Lisboa. Recomendo!!! Certamente voltaremos!!!

Os funcionários conseguem um clima de acolhimento extraordinário. Isso é antagônico com a acústica que perturba demais o sossego.

I would gladly return to this property on my next Lisbon trip, IF on-site renovations are entirely finished. As of June 2022, a handful of rooms are newly refurbished, and a large number still aren’t. However, it seems like in any given room, the noise of construction work will be bothersome throughout the day. Travelers, please take note of this ASAP and rebook this Ibis to another date if the noise concerns you. Aside from that, I appreciated the five-star customer service I received on my two separate stays here, probably the best of any of the hotels on my European vacation. One man at the check-in desk in particular was outstanding! During my second stay, my electric wheelchair wasn’t working, and the staff permitted me to park it in their storage room until checkout. Anything else I needed assistance with was handled promptly by the crew. Thank you for your Portuguese hospitality! Notwithstanding the renovations, the rooms were functional for the nights I was there, both the first, unrenovated room and the second, newly-done room. I certainly preferred the latter, but both quarters were comfortable and clean. The former was small, just barely fitting my oversized wheelchair, but the second room would’ve had no issues if I’d brought in my chair; it was very spacious. Noise from the construction was the only sound I could hear; outside and neighbor noise wasn’t a problem at all. The lobby and common areas are tiny, unoriginal, and limited, even for urban standards. This is a big reason why I need to give an overall average rating, coupled with the construction racket. I was told on my second stay, literally due to COVID if I recall them saying correctly, that any dining options outside breakfast time weren’t available. Not even grab-and-go items from a pantry or vending machine, and certainly no bar. Having minimal mobility due to my broken chair made it challenging to get food anywhere else, so if the hotel had something, ANYTHING, for me, it would’ve been a life saver. In conclusion, there were both many positives and negatives to my stays at this Ibis. For me, though, I will wait to return once the hotel has completed their renovation work. I bet it will make my experience even better next time!

Uma noite inesquecível com uma equipe maravilhosa.