Novotel Bishkek City Center

Customer review rating (ALL Rating) 4.6/5 316 reviews

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ALLSAFE approved hotel

Hotel extras

  • Situated in central location in the capital city of Bishkek

  • 9 multifunctional spaces for tailor - made meeting & events with high tech equipment and WiFi.

  • Authentic Eurasian cuisine at "Archa" restaurant with recipes prepared by expert chefs

  • Fitness and SPA facilities with indoor pool, sauna, Turkish bath and massage rooms

  • Stylish & memorable wedding venue

Our accommodation(s)

Hotel location

Novotel Bishkek City Center

Manas Avenue, 16
720010 BISHKEK

GPS:42.869428, 74.587217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  316 reviews

Average level for the big money

Customer review rating 2.5/5

Anvar A. Business - Confirmed reviews ALL

Swimming pool and gim doesnt work

Dear Mr. Anvarjon A., Thank you for taking the time to tell us about your experience at the Novotel Bishkek City Center. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Let me inform you that our spa zone is being on reconstruction currently and will be opened at the end of December. We are sorry for bringing such inconveniences. We appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zarina Dzhuraeva, Guest Relation Agent.

Good location for business trip

Customer review rating 4.0/5

Almaz K. Business - Confirmed reviews ALL

Nice staff, amazing breakfast

Dear Almaz K., Thank you for your kind feedback regarding your recent stay with us at Novotel Bishkek City Center. We are delighted to hear that our location was convenient for your business trip and that you enjoyed the hospitality of our staff and the amazing breakfast. We admitted that you mentioned non-sustainable tea bags - we will let our housekeeping department know about it and we highly appreciate your comment. Here at Novotel Bishkek City Center, we strive to provide a positive and memorable experience for all of our guests and we are glad that we achieved this during your stay. Thank you again for your review. We hope to welcome you back soon! Best regards, Kamal Babadzhanov Guest Relation Agent

Good rooms

Customer review rating 5.0/5

Jayanta C. Couples - Confirmed reviews ALL

Space wise very good. Storage adequate. Bathrooms nice

Dear Mr. Jayanta C., Warm greetings from Novotel Bishkek City Center. Thank you so much for your positive review about our hotel - it is our pleasure to present best customer service for our guests. In Novotel Bishkek city Center, we are strive to provide exceptional level of service for our dear guests, and we are happy to hear that you appreciated it and mentioned our room space and bathrooms. We will look forward to welcoming you again in our hotel, and we hope your next stay with us will be same pleasant as previous one. Best regards, Kamal Babadzhanov Guest relation agent

Great stay

Customer review rating 5.0/5

Fuad Friends - Confirmed reviews ALL

A great stay. Hotel is nicely located in the city center. Staff are amazing and very friendly and helpful. Rooms are very clean and spacious.

Dear Mr. Fuad A., Thank you so much for leaving comments regarding your stay at the Novotel Bishkek City Center. I'm happy to hear you appreciated our central location and the assistance of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zarina Dzhuraeva, Guest Relations Agent.

Excellent location

Customer review rating 5.0/5

Yacoub A. Couples - Confirmed reviews ALL

We had a lovely time, we enjoy the friendly staff The only thing Which we didn’t miss is the swimming pool and the fitness centre

Dear Yaqoub A., We very much appreciate your comments regarding your stay at the Novotel Bishkek City Center. It is always a pleasure to receive positive feedback. We will share your comments with our team, because we believe that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and giving recommendations! It is truly valuable to us. Looking forward to welcome you again in the future! Sincerely, Emilia Tengiz Guest Relation Agent

Other web-users rate our hotel

  • 118 reviews 9.4/10 Location
  • 203 reviews 7.1/10 Room
  • 237 reviews 9/10 Service
  • 14 reviews 7.1/10 WiFi
  • 108 reviews 7.8/10 Breakfast
  • 103 reviews 9.2/10 Vibe
  • 74 reviews 6.9/10 Cleanliness
  • 58 reviews 6.7/10 Wellness Area

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