ibis Cali Granada 3 stars

Customer review rating (ALL Rating) 4.3/5 2,455 reviews

Best price
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ibis Cali Granada - Image 1
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Av 8 Norte 21 Norte 40, Granada District, 760042 CALI, Colombia

Description

Hotel extras

  • Express and buffet breakfast service with healthy options

  • Ibis Kitchen - Bar and restaurant serving light fare and grill

  • Dogs up to 33 pounds are accepted with the guest

  • Computers and business center available 24 hours

  • 24-hour computers and business center Children 11 & under, with adult, free

Our accommodation(s)

Hotel location

ibis Cali Granada

Av 8 Norte 21 Norte 40, Granada District
760042 CALI
Colombia

GPS:3.4629221, -76.5319

Telephone
Fax +57 8007037000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

The ibis Kitchen restaurant at the ibis Cali Granada hotel offers a variety of international and local dishes so you can enjoy a unique flavor experience

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,455 reviews

TripAdvisor Rating  4.5/5  157 reviews

agradable

Customer review rating 4.5/5

Angelica M. G. Business - Confirmed reviews ALL

tranquila

Estimada Angelica, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Cali Granada. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Katy García Gerente General IBIS CALI GRANADA

Good budget option

Customer review rating 4.0/5

Jake S. Business - Confirmed reviews ALL

The hotel honored our reservation which was not a guarantee when COP16 was going on and hotel occupancy and room rates were extremely high. The daily breakfast was above average, although on some days they randomly made most of the dishes (like eggs) with meat which made it difficult for a vegetarian. The maids pay no attention to the do not disturb signs on the door. I left mine on but they cleaned the room anyway. Once I returned to my room to find the maid had cleaned the room left the door open, which is not great for security. Luckily, my valuables were in the safe anyway. They had also left a dirty rag in the room.

Dear Jake, Thanks for your review. All feedback is important to us and we are sorry to hear that you have had such a frustrating experience. We write down all the details and we will work so that these cases are not repeated. Receive a cordial greeting. Katy García Gerente General IBIS CALI GRANADA

They sold my room the night I flew in and left me stranded. I had a reservation for over a month.

TripAdvisor rating 1.0/5

Mike Z TripAdvisor review

While I was on my layover flying to Colombia, I received an email saying that Ibis had canceled my reservation. I emailed back and tried to call but they didn't answer. When I arrived, they had sold my room and were full, so I was stranded at midnight without a hotel in the most dangerous city in Colombia.

Customer review rating 2.5/5

Andrea Families - Confirmed reviews ALL

at the reception desk the girls were kinda lost, they charged us before explaining us the difference between room rates, we were a bog group (6 adults and 3 kids), however we were too tired to wait and they did not do anything to fix it. At the bresakfast, there were no bread, no coffee, no butter, no juice, no jam... they start to refill it once we were leaving. At night we could hear music outside.

Dear Andrea, Thank you for taking the time to tell us about your experience at the ibis Cali Granada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katy García Gerente General IBIS CALI GRANADA

To small

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Well located to find restaurants at night. Rooms too small. No fridge, no water, no microwave in the room. No gym place.

Dear Celine, Thank you for taking the time to tell us about your experience at the ibis Cali Granada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katy García Gerente General IBIS CALI GRANADA

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Other web-users rate our hotel

  • 366 reviews 9.1/10 Location
  • 822 reviews 4.6/10 Room
  • 951 reviews 7.3/10 Service
  • 62 reviews 4.3/10 WiFi
  • 427 reviews 2.8/10 Comfort
  • 314 reviews 7.4/10 Breakfast
  • 274 reviews 5.8/10 Food
  • 260 reviews 6.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.