ibis Moscow Domodedovo Airport Hotel 3 stars

Customer review rating 4.4/5 885 reviews

ALLSAFE approved hotel

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How it works?
ibis Moscow Domodedovo Airport
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+ 18 Services

Hotel extras

  • Free on-demand transfer shuttle from the airport at 15 and 45 min any hour.

  • Never miss your flight! Comfy transfer shuttle runs at 00 and 30 mins 24/7.

  • Gorki Leninskiye State Historical Museum is 15 min away from the hotel.

  • A modern convenient AeroExpress to the center of Moscow from Domodedovo is at your service!

  • Draws and gifts for our guests are always there for you. Take part now! @ibis_domodedovo

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Outdoor playground for children
Business services
  • Business centre
  • Copy/print service available Paying

Hotel location

ibis Moscow Domodedovo Airport

40km A-105 building 3
Moscow Oblast
142046 domodedovo urban okrug
russian federation

Tel: +74956688880

Fax: (+7)4956688881

Check-in from 15h00

Check out up to 12h00

  • By plane

    DOMODEDOVO At 5km / 3.11 miles

  • By train

    MOSCOW PAVELETSKY At 40km / 24.85 miles

GPS :55.4518, 37.859284

Our accommodation(s)

Choose out of 152 rooms: standard, improved rooms, 4 family rooms and 4 rooms for guests with disabilities. The modern rooms are fully equipped. All rooms are for non-smokers. We offer: free WI-FI, hairdryer, safe, mini-bar, LCD TV, tea stations in improved and family rooms, round-the-clock service, ironing room, laundry.

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

Fresh and varied cuisine with a wide range of sweet and savory dishes to suit all tastes.

BAR

The bar is the perfect place to relax at any time of the day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Moscow Domodedovo Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

885 reviews

TripAdvisor Rating 4.0/5

116 reviews

It use to be better

Customer review rating 2.0/5

Rudi F. Business - 13/09/2021 Confirmed reviews ALL

First, the lady at the reception didn’t speak a bit of English. However she did find somebody willing and able to help. Since I always arrive in the evening I am typically settle at the bar and chill have a small talk with the bartender. This time I was discouraged from doing so and send to the restaurant. What a disaster! I ended up searching for the woman from the reception and bagged for help. Bottom line: service sucked! McDonald’s has better service at much lower prices. 2500 Rubel for one bottle of wine that came without a cooler and again poor service even after my cry for help. The only person who sincerely tried was the nice young lady from the reception but what can 1 person do in such a large hotel? Who is the director that hires this bunch of people? A director that is a cousin of the owner without long term training in hospitality? I have seen better places and I thought Ibis/Accor is an international chain with standards. My miss take. Btw. It was a lot better before corona

Good stay ,good shuttle service 24/7

Customer review rating 4.5/5

Pranit R. S. Solo - 12/09/2021 Confirmed reviews ALL

Very hospitable,food could have been better

Dear Pranit Rao S., Thank you for taking the time to complete a survey following your recent stay! We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to ibis Moscow Domodedovo Airport in the near future. best regards, Valeriya Kozlova Room Division Manager

Passport discarded

Customer review rating 0.5/5

Guest S. I. S. 2. Solo - 09/09/2021 Confirmed reviews ALL

At my previous stay hotel took my passport and did not return it to me on my check out. I also forgot to ask. After some time (due to covid restrictions), when I could come back to pick it up, the hotel staff informed me that the they discarded my passport. Completely irresponsible, unprofessional and totally unacceptable behaviour! Do I recommend to stay in this hotel? Yes, if you do not mind your passport being thrown away! — Lors de mon dernier séjour, le personnel de l’hôtel a pris mon passeport. A mon check out ils me ne l’ont pas retourné. Moi aussi je l’ai oublié de demandé. Après un certain temps (a cause des restrictions covid), lorsque j’ai pu retrouvé à l’hôtel, le personnel de l’hôtel m’a informé qu’ils avaient jeté mon passeport. Complément irresponsable, manque de professionnalisme et totalement inacceptable! Est-ce que je recommande cette hôtel ? Oui, si vous êtes d’accord que l’on jette votre passeport! — Последний раз когда я останавливался в этом отеле, персонал отеля забрал мой паспорт. Когда я уезжала из отеля, они не отдали мой паспорт. Я тоже забыл спросил спросить. После некоторого время (из-за проблем с COVID) когда я вернулся в отель, отель меня известил о том что они выбросили мой паспорт. Я не знаю считается ли это нормально в России но в других странах такое отношение считается совершенно безответственным не профессиональным и совершенно неприемлемым!

Dear Mr. V., Thank you for sharing your review regarding stay in our hotel. Our General Manager sent you the personal reply so I hope that the incident was managed. Hope to welcome you back in our hotel! Sincerely, Valeriya Kozlova Room Division Manager

Well looked after

Customer review rating 5.0/5

Serge V. Families - 02/09/2021 Confirmed reviews ALL

A brief but a very nice stay - we got upgraded to a bigger room - thanks very much for that! The shuttle service was efficient, and everything went smoothly. Spasibo!

Dear Mr. V., We very much appreciate your comments regarding your stay at the ibis Moscow Domodedovo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova, Room Division Manager

No water, abusibe manager Mr. Ansyoliy Rastorguev

Customer review rating 0.5/5

Robert Z. Families - 01/07/2021 Confirmed reviews ALL

No water during evrning, tbe abusive manager calling me a blavkmailer after i asked fir dusciunt as no water in the room in the evening

Perfect night

Customer review rating 4.5/5

Dmitry M. Families - 18/06/2021 Confirmed reviews ALL

Short stay before a flight overnight.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Moscow Domodedovo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Rooms Division Manager

Good location, fast access to the airport

Customer review rating 4.0/5

Alina Families - 11/06/2021 Confirmed reviews ALL

Nice polite staff of the hotel, good reception, good food room delivery. Room is very clean and spacious, very comfortable.

Dear Mrs. F. , Thank you for leaving your feedback regarding your stay at the ibis Moscow Domodedovo Airport. We are happy that you enjoyed your stay in general. I will pass your comments to Food & Beverage Manager in the way to improve our service, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Rooms Division Manager
Customer review rating 3.0/5

Anonymous Business - 03/06/2021 Confirmed reviews ALL

Friendly Staff. Dirty room, dusty surfaces (desk, desk lamp) and esp in Covid times this is a dangerous negligence.

Dear Danilian E., Thank you for taking the time to tell us about your experience at the ibis Moscow Domodedovo Airport. We sincerely apologize for the incident. I assure you that the information was transferred to the head of the Housekeeping department, this will not happen again. Also I will definitely pass on your comment regarding breakfast to the management, we are constantly working to improve the quality of service. We look forward to welcoming you again and changing your impression. Best regards, Maria Frolova Assistant Front Office Manager
Customer review rating 4.0/5

Anonymous Solo - 08/05/2021 Confirmed reviews ALL

I was told that there was no need on vouchers or any special documents to confirm that I’m a relative of the Accor employee, but at the check-in desk I was asked to provide this voucher. Please make sure help center employees know this and don’t disinform your clients.

Dear Aleksandra, We sincerely apologize for any inconvenience caused. According to the booking rules of "Friends and Family" corporate rate for relatives and friends of employees, you should first fill in a voucher before check-in. We hope this incident did not worsen your stay at our hotel. BRGDS, Team of Ibis Moscow Domodedovo airport

A convenient stay by the airport

Customer review rating 3.0/5

Maria Families - 04/09/2020 Confirmed reviews ALL

An overnight stay in between the flights. A free airport shuttle running every 30 min is a nice touch. We booked an executive style room listed to have a capacity for 4 people, and were very surprised to find only 3 sleeping places there. The front desk personnel was very kind with helping to book an additional room, however the overall situation with 3 beds in a 4-person room left us puzzled. We did not notice any specific reinforced cleaning program protocols in action as compared to other hotels we stayed during the pandemic 2020

Well-known place for me

Customer review rating 4.0/5

Timofey M. Business - 07/08/2020 Confirmed reviews ALL

Accor hotels are the best for this money

Nice stay for layover flight

Customer review rating 4.5/5

Aleksandra Business - 03/04/2020 Confirmed reviews ALL

Transfer is a good advantage. The room was clean and tidy. The reception personnel were helpful, very polite and hospitable.

Customer review rating 4.0/5

Dakarban Business - 21/03/2020 Confirmed reviews ALL

Had trouble booking from website

Need a little help

Customer review rating 3.5/5

Rudi Families - 13/03/2020 Confirmed reviews ALL

I stay always at this place when traveling.

Dear Guest! Thank you for choosing ibis Moscow Domodedovo Airport and your feedback ! It is good to hear that your stay was comfortable and cozy. We will be glad to see you again among our guests! Best regards, The ibis Moscow Domodedovo Airport team

All basics are there but some details have to be worked out

TripAdvisor rating 3.0/5

dimatrue Business - 07/09/2018 TripAdvisor review

For an Ibis of Accor it is not bad. Many people are doing it right. Good check-in and bar experience. Not bad facilities, although budget type.However, breakfast was "not so good". First time I saw scrambled eggs with a greenish shade. Only one piece of bread of only one variety. The staff said "we ran out". I wonder who manages breakfast there?Nice for people who come to Domodedovo for a night only and fly somewhere the next day. Close enough to have a good night sleep. No need to go all the way to Moscow.

Dear dimatrue, We very much appreciate your comments regarding your stay at the ibis Moscow Domodedovo Airport. We are delighted to read that you had an good stay and enjoyed your visit at our hotel. At the same time we are sorry about the situation at the restaurant. Kindly be informed, that right now we are working on improving quality of service at restaurant and increasing variety of dishes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Lazuk Sales Department Coordinator ibis Moscow Domodedovo Airport

Fantastic place

TripAdvisor rating 5.0/5

FrancisBaestaens Business - 27/08/2018 TripAdvisor review

I stayed in this hotel for the first time and I was very pleasently surprised. Everything was perfect. The bar was cosy, the room very clean and better quality than some better hotels in Moscow city. The price is very good and the transfer to the airport is punctual and efficient. I will come back for sure.

Dear Francis, thank you for scoring high your experience with us. I'm happy to hear that you enjoyed your stay with us. We will be glad to welcome you again! Best regards, Yana Zaytseva. Front Office Manager.

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