ibis Moscow Paveletskaya 3 stars
Customer review rating (ALL Rating) 4.2/5 309 reviews
ALLSAFE approved hotel
Free Wi-Fi
Premium rooms
Breakfast from 4 a.m. to 12 p.m.
10 minutes on foot to Aeropress to Domodedovo airport.
5 minutes on foot to the subway stations Paveletskaya or Serpukhovskaya
Accessible room
Shchipok str. 22 bld. 1
115054 MOSCOW
Russia
PAVELETSKAYA: GREEN Paveletskaya
SERPUKHOVSKAYA: GREY Serpukhovskaya
DOMODEDOVO DMD At 40km / 24.86 miles
SHEREMETYEVO SVO At 35km / 21.75 miles
PAVELETSKY At 0.8km / 0.5 miles
GPS:55.723902, 37.634486
Check-in from - Check out up to
The best way to improve your mood -the cozy atmosphere and European cuisine at the "ibis kitchen" restaurant is sure to make an impression.
Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.
Customer review rating 4.0/5
Ivan Business - Confirmed reviews ALL
Everything was perfect except two things: 1) I couldn't pay by credit card that I verified during the online check-in. Furthermore I couldn't pay by any on my Visa and MasterCard cards (3). They accepted only cash. I guess it happened because of the sanctions, but I wasn't ready for that. 2) The room was stuffy. The window cannot be opened for ventilation.
Dear Ivan S., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yaroslava Nekit - Senior reservation agent
Customer review rating 5.0/5
Inga Business - Confirmed reviews ALL
Good location, friendly and helpful staff, clean room, water cooler on the floor. Definitely will stay there again.
Dear Inga M., Thank you for choosing Ibis Moscow Paveletskaya, as well as the highest rating of our service! We are very glad that you were satisfied with the rest, because the team of our hotel makes every effort to ensure that your stay in our hospitable hotel takes place in the most comfortable and warm atmosphere. We are ready to help you 24 hours a day and take into account any of your wishes. We look forward to your next visit! And once again we will try to please you with our hospitality. Best wishes, Yaroslava Nekit - Senior Reservation Agent
Customer review rating 5.0/5
Diana Solo - Confirmed reviews ALL
Good value for money
Dear Diana S., Thank you for choosing our Ibis Moscow Paveletskaya hotel. Such a high rating inspires to new heights and serves as a high reward for the work done. The hotel team surrounds each guest with attention from the first minutes of their stay at the hotel, so that the stay brings only good memories. Come visit us again, we promise to meet and exceed all your expectations again! Sincerely, Yaroslava Nekit - Senior Reservation Agent
Customer review rating 3.0/5
Ekaterina Business - Confirmed reviews ALL
Dirty, hairs on the bed, on the floor in the room. The floor was non-smoking, however there was a strong smell of cigarettes near the lift and in the hall. Location is good.
Dear Ekaterina! First of all, let me thank you for choosing "Ibis Moscow Paveletskaya" among a huge number of hotels in Moscow and for taking the time to evaluate the level of service and the quality of the services provided! It is important for us to receive positive feedback, but we also really appreciate it when guests share with us with your problems and wishes, because it allows us to grow and develop, become better and provide services of the highest level. We sincerely apologize for any inconvenience you experienced during your stay. We want to assure you that all comments have been transferred to the relevant departments and will be taken into account! Once again, let me express our gratitude for choosing the Ibis Moscow Paveletskaya hotel. We really hope that despite some shortcomings, you will come back to us again! Sincerely, Yaroslava Nekit - Senior Reservation Agent
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Cheap price = cheap service
Dear mr. L.! We are deeply sorry to hear about inconveniences you had to experience during your stay at Ibis Moscow Paveletskaya. First of all, let us bring our apologies for those unpleasant moments which you had to run down. We kindly ask you to inform hotel management if there is something disturbing you, we are at your attention 24/7 for making your stay enjoyable. Please accept our apologizes one more time for all the inconveniences. We do hope to have a chance to change your opinion. Please be assured we will do our best to meet and exceed all of your expectations. With best regards, Yaroslava Nekit - Senior reservation agent
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