ibis Moscow Paveletskaya 3 stars

Customer review rating (ALL Rating) 4.3/5 879 reviews

Hotel extras

  • Free Wi-Fi

  • Premium rooms

  • Breakfast from 4 a.m. to 11 a.m.

  • 10 minutes by walk to Aeroexpress to Domodedovo airport.

  • 5 minutes by walk to the metro stations Paveletskaya and Serpukhovskaya

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis Moscow Paveletskaya

Shchipok str. 22 bld. 1
115054 MOSCOW
Russia

GPS:55.723902, 37.634486

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS KITCHEN RESTAURANT

The best way to improve your mood -the cozy atmosphere and European cuisine at the "ibis kitchen" restaurant is sure to make an impression.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  879 reviews

TripAdvisor Rating  4.0/5  1,039 reviews

adequate stay, good deal for this price

Customer review rating 4.5/5

Irina Solo - Confirmed reviews ALL

in general, it was OK, but not very close to subway

Dear Irina, The staff of the Ibis Moscow Paveletskaya hotel expresses its gratitude to You for choosing our hotel and for the trust placed in us! Thank you for rating our service and for leaving a comment. We are very sorry that your experience at our hotel was spoiled by some points. We also would like to inform You, that our hotel is located between two subway stations: Serpukhovskaya and Paveletskaya. They are both being located nerby (about 10 minutes by feet). By the way, You can take the tram from the Paveletskaya metro station, or we can order a taxi for You. I sincerely hope that this information was useful to you. We sincerely hope to see you again as a guest of Ibis Moscow Paveletskaya in order to be able to correct your mistakes and prove the high standards of our hotel and surround you with attention and home comfort. Our staff is always ready to help you in any matter to make your stay in our hotel truly enjoyable and memorable. Your comments are extremely important to us. Best Regards, Yaroslava Nekit - Senior Reservation Agent

Good

Customer review rating 4.0/5

Ds Business - Confirmed reviews ALL

It was amazing. Such a great hotel

Dear Denis S., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Yaroslava Nekit - Senior Reservation Agent

Excellent stay

Customer review rating 5.0/5

Nina Friends - Confirmed reviews ALL

Staff was friendly, room was clean, everything was comfortable except the air conditioning is quite warm

Dear Jazlina Binti j., Thank you for choosing the Ibis Moscow Paveletskaya hotel and for the maximum rating of our service! I am immensely glad that your stay in our hotel brought you positive emotions and New Year's Eve remained in your memory, giving you pleasant impressions. I will definitely pass on to my colleague, who made your check-in, your kind words, for each member of the team this serves as a great motivation. I hope that we will meet again in the walls of our hotel! Sincerely, Yaroslava Nekit - Senior Reservation Agent

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The room was comfortable and clean. I was, however, unpleasantly surprised that I was asked to pay additional 3000 rubles to check in at 10am. I consider such rate as unreasonably high considering that the room was 4077 rubles/night including breakfast for 2 people. Once I’ve refused to pay the additional charges, we were checked in early free of charge.

Dear Iurii V., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. As you have booked your room by using a pre-paid tariff, there was a solid discount from the opened price, so that is why your daily price was not high (comparing with an opened one). I would also like to mention that by the rules of the hotel the early check-in price (if check-in process takes place before 15:00) counts as 50% from the opened price of a last day. During your check-in, one of my colleagues has asked the permission of head of department to check you in for free, without taking any money for this procedure. As soon as permission was given, mu colleagues had checked you in. Best regard, Yaroslava Nekit - Senior Reservation Agent

Quite good

Customer review rating 3.5/5

Paul Solo - Confirmed reviews ALL

Nice location, quite place, all sorts of shops and cafes are nearby. Worm room, comfortable bed, all personal act kind and look forward to helping with any requests. Some issues: no bottle water in the room, no kettle, no toothbrush. It looks particularly weird with available your own fridge and safe inside the room… It doesn’t seem the hotel is trying to save the money in anyway, but no basic facilities look rather frustrating. The breakfast is really overpriced, don’t recommend to order the meal.

Dear Pavel D., Thank you for choosing the Ibis Moscow Paveletskaya hotel, your high rating and such a detailed review. I am glad that you were able to evaluate the services of our hotel and that you were comfortable in the room and managed to sleep. By ibis standards, standard rooms do not have a dental kit, but we are always happy to offer our guests to purchase additional bathroom accessories at the reception desk. Also, by standards, there are no kettles in standard rooms, but there is a cooler with hot and cold water on each floor, and we are always happy to deliver the dishes to the room. I will be sure to pass on your comments to the restaurant manager and the hotel chef. We value the opinion of our guests, because it helps us to become better. I hope this did not overshadow your impression and you will be our guest again. Best regards, Yaroslava Nekit - senior Reservation Agent

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Other web-users rate our hotel

  • 397 reviews 8.6/10 Location
  • 725 reviews 6.9/10 Room
  • 471 reviews 8.8/10 Service
  • 14 reviews 6.6/10 WiFi
  • 303 reviews 7.9/10 Cleanliness
  • 280 reviews 8.1/10 Breakfast

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