ibis Moscow Paveletskaya Hotel 3 stars

Ibis minimalistic + premium room bonus = new experience

The hotel is located really close to the metro station, that connects with all city. The Red Square is around 25 minutes from there. The rooms are clean and the bed is comfortable. And the staff was so friendly. I like it and I can recommend it.

I really enjoyed my staying at the hotel. Thanks to the site and the quick and friendly stuff that made it all just much easier and enjoyable. Room matches the price. All is equipped with what you’ll need there. I woul strongly recommend this hotel to stay.

The Hotel staff was very helpful despite the language barrier , the rooms were OK, the cleaning could improve though , especially the time of cleaning and the thoroughness in cleaning , particularly change of towels . Breakfast could do with a bit more variety, its the same menu over and over and when you are staying for a period of 8 days like we did , you get bored and it gets monotonous and you start wishing you hadn't paid for breakfast

The stay started off ok. Rooms are clean and tidy. Soaps and shampoos are much higher quality than common Ibis. Breakfast is fine. On the downside, hotel staff is petty and incompetent and the kitchen (or the skills of the cook?) leaves much to be desired. Quick summary: 1) Hotel staff did NOT perform the necessary and by law required guest registration even though I explicitly asked them to. Penalty: 2000 rub. 2) Receptionist tried to scam me for the price of a room. Even though the price was published literally behind him (distance ~40 cm) and I booked a standard room, he tried to convince me that my room was superior and that I needed to pay more. When I booked online instead (of course for the displayed price), he got agitated and switched me to another room (which was actually bigger and NICER than the former?!). 3) The same receptionist refused to issue me the bill by the end of the stay. Not until after a heated argument did he agree to print out a receipt. I had to pay extra for the taxi waiting time because of this. 4) Do yourself a favor and never order ANY meat whatsoever from this hotel. I had the worst beef steak and the worst pork 'schnitzel' I ever had in my life. The things I got on my plate could barely be called "food" and edible only if you are starved to death and have no other choice.

Comfortable bed, great shower, staff friendly on the whole (except for one young woman who walked away while I was writing down the details of my card which the ARM had swallow). Breakfast was good except for the blini (too cold, too thick) - delicious kasha! Decent food in the restaurant too.

Very well located, customer service is impeccable, the room was very clean and the bed very comfortable. I would mention that the pillows could have been a bit more firm and that the breakfast is over priced for what it is.

Impossible to pay online & hotel reservation manager was not helpful

First class hotel, very comfortable room with great facilities!

Overall experiance was good. Though I checked in online and mentioned that i will check in earlier than 1200 hrs, I had to wait. So had to wait in the lobby till 12.00 hrs. Only if i know check in is not done strictly before 1200 would have made another plans. But everything else was awesome Am planning to stay again on 26-27 oct Thanks

In general, the staying was comfortable: good size room, little fridge, and even sleepers! The only thing raised my brows was the situation in the bar. I have asked for a sandwich and tea, which in the menu were priced at 290 Rub. The barmaid told that it served in the restaurant. After a trip to a restaurant, I was readdressed back to the bar, where barmaid had charged me a nearly double amount of money for my order. In return to my comment about the price in the menu, she answered that all the menus were old and did not contain up-dated info. It is hard to believe, isn't it?

This hotel is located only one metro stop from the Kremlin. You can tesck the paveletsky railway station and metro on a 700m stroll among residential area, with a supermarket and eateries along the way. My room was large enough with a very big bathroom with Spacious shower. The maid cleaned up and change towels everyday. The price is really good, little less 300 euro for 8 nights in a double(no breakfast) . The room was very silent. If I must say something to help on improving standards, the sink needs a plumber (water had difficulties going down the basin) the TV should be replaced with more recent one, and the breakfast was maybe too expensive, expecially the light one (only coffee and one croissant) the coffee is good. Recommended

We've spent 5 days in Moscow and we enjoyed them fully having a very comfortable room where to rest after full day walking. The room was sparkling clean, big enough for two persons, was having LCD TV, mini-fridge and a nice and clean bathroom. The sheets were changed daily. I was amazed about the quality of the liquid soap. Being a Silver Accor client, we've received also two free vouchers to be spent at the hotel's bar. The big points are definitely won by the bed inside the room....it was very comfortable and we've been able to completely rest during the night. Near the hotel there is a Domino Pizza, a tram station (#8, #35, #39, etc.) and about 6-700 m (10-12 minutes walking) there is also the subway station Paveletskaya. The area is very safe ! We lied a lot our stay in Ibis Paveletskaya and we definitely recommend it !

We spent 4 nights in Ibis Moscow Paveletskaya in June 2019. We picked this hotel because of its location in downtown and relative proximity to public transport network. The location is not bad per se, however, I underestimated the "railway terminal" factor - there were some suspicious people rambling around the neighbourhood at night, and overall perception of the place was a little worsened by that fact. However, it did not affect performance of the hotel itself. We were greeted on arrival by the member of the staff and got the keys straight away (as we checked in online about a day before the date of arrival). The room was clean and well prepared, except that the amenities were offered to 1 guest (despite the reservation made for 2 guests). It was quickly resolved with a call to reception, so no complaints here. WiFi worked quiet well and I was able to work from the room (my job requires high speed internet connection, which was an important factor and I am happy that Ibis Moscow Paveletskaya didn't let me down on this). We did not take breakfast with this hotel, so I cannot comment on this. Overall, positive impressions, I would consider staying here again if I happen to be back to Moscow.

This hotel is average quality, nothing special about to recommend about it. Ibis Moscow is just two subway stations from Red Square (Paveletskaya), but still you need to walk 10 minutes do the subway entrance. Ibis is the low end hotel of a very reliable global hotel chain (Accor). You will not feel that you are in the Russia at this hotel (but rather in France).