Mercure Moscow Baumanskaya 4 stars

Customer review rating (ALL Rating) 4.8/5 807 reviews

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Description

Hotel extras

  • The hotel is conveniently located 2 metro stations away from Red Square

  • Free WIFI at all rooms and public areas of the hotel

  • Stylish rooms with very comfortable beds and designer bathrooms

  • Usable transport accessibility from Leningrad, Yaroslavl and Kazan stations

  • Continental breakfast at rooms

Our accommodation(s)

Hotel location

Mercure Moscow Baumanskaya

Baumanskaya 54 bld.1
105005 MOSCOW
Russia

GPS:55.769153, 37.67908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  807 reviews

TripAdvisor Rating  4.5/5  851 reviews

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Central location, friendly and professional personnel

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Moscow Baumanskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,. We are looking forward to welcoming you back to Mercure Moscow Baumanskaya, and we hope your next visit will be a little bit more pleasant, than the previous one. Best regards, Roman Markin Front Office Manager

my home in Moscow

Customer review rating 4.5/5

Ricardo S. Business - Confirmed reviews ALL

As usual, the best place to be in moscow

Dear Ricardo, We very much appreciate your comments regarding your stay at the Mercure Moscow Baumanskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is a pity, that the fact your room was on the highest floor has prevented you from giving us a higher score. Dear Mr. s., please note, that if you do not like your room, we are always ready to offer another one if it is available. Please make sure to contact our Duty Manager by dialing 111, while you are still at the hotel, and we will do out best to ensure your comfort. Thank you again for sharing your experience, and we hope your next visit will be a little bit more pleasant than the previous one. Best regards, Roman Markin Front Office Manager

Customer review rating 4.0/5

Vladimir Couples - Confirmed reviews ALL

Staff was great, but the room was somewhat worn out - bathroom in specific and some towels have seen better days

Dear Vladimir, We very much appreciate your comments regarding your recent stay at Mercure Moscow Baumanskaya. We are very glad that you were satisfied with the quality of service that our team provides. Please accept our sincere apologies for the inconveniences caused by the poor maintenance in your bathroom. You may rest assured that our maintenance team has checked the room and fixed the issue shortly after your departure. It is a pity that you did not contact us while you were still at the hotel, so that we could address this issue right away. We would like to pay your attention that If you have any requests, inconveniences or remarks during your stay at the hotel, please be so kind to contact our Duty Manager by dialing 111 or by scanning a QR code in your room – and we will do our best to eliminate them immediately and make your stay the most memorable one! We hope to welcome you back soon to Mercure Moscow Baumanskaya. Yours sincerely, Roman Markin Front Office Manager

Great Staff

Customer review rating 5.0/5

Nazar Families - Confirmed reviews ALL

Great staff! Kind and professionals! Thanks

Dear Nazar, Thank you very much for having taken the time to write a review following your stay at Mercure Moscow Baumanskaya. We were glad to know that your stay was as comfortable as possible. We are especially grateful for your comments regarding our team. Your kind words inspire us to develop and enjoy our work every day! We wish you and your wife all the best and hope that you will stay at our hotel again soon, and we will do our best to make your next stay even better than the last! Sincerely yours, Roman Markin Front Office Manager

all good, my "home" in moscow

Customer review rating 5.0/5

Ricardo S. Business - Confirmed reviews ALL

All the best... family envroitment

Dear Mr. Ricardo s., Thank you very much for having taken the time to write a review following your stay at Mercure Moscow Baumanskaya. We were glad to know that your stay was as comfortable as possible. We are especially grateful for your comments regarding our team. Your kind words inspire us to develop and enjoy our work every day! Thank you again for your warm words, we are looking forward to welcoming you back to Mercure Moscow Baumanskaya. Sincerely yours, Roman Markin Front Office Manager

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Other web-users rate our hotel

  • 257 reviews 9.4/10 Location
  • 359 reviews 8.7/10 Room
  • 324 reviews 9.7/10 Service
  • 8 reviews 2.4/10 WiFi
  • 181 reviews 8.3/10 Comfort
  • 168 reviews 8.5/10 Breakfast
  • 151 reviews 9.4/10 Cleanliness
  • 52 reviews 8.3/10 Vibe

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