Mercure Moscow Baumanskaya 4 stars

Customer review rating 4.8/5 3,276 reviews

Mercure Moscow Baumanskaya
See on a map
+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • The hotel is conveniently located 2 metro stations away from Red Square

  • Free WIFI at all rooms and public areas of the hotel

  • Stylish rooms with very comfortable beds and designer bathrooms

  • Usable transport accessibility from Leningrad, Yaroslavl and Kazan stations

  • Continental breakfast at rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Laundry
  • Porter
Catering
  • BreakfastPaying
Business services
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Mercure Moscow Baumanskaya

Baumanskaya 54 bld.1
105005
moscow
russian federation

Tel: +74952290629

Fax: (+7)495/2290601

Check-in from 14h00

Check out up to 12h00

  • BAUMANSKAYA :  Blue Baumanskaya

  • By plane

    SHEREMETYEVO At 39.7km / 24.67 miles

  • By train

    LENINGRADSKY At 3.5km / 2.17 miles

GPS :55.769153, 37.67908

Our accommodations

Classic Non-smoking Room with a double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Non-smoking Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Non-smoking Classic Room for guests with reduced mobility with 1 queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Non-smoking Privilege Room with double bed

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our guest reviews for
Mercure Moscow Baumanskaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

3,276 reviews

tripadvisor

TripAdvisor Rating 4.5/5

825 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great customer service

Customer review rating 4.8/5

Will Business - 11/03/2020 Confirmed reviews ALL

Very friendly and helpful staff, nice rooms and bathrooms. Breakfast was good but the bar is disappointing and drinks aren't great.

Dear Guest! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel, for taking time to complete our questionnaire and share with us your detailed comments regarding your stay! It is a pleasure to know that you were satisfied with our nice rooms, hotel service provided by our reception team and tasty breakfast. At Mercure we strive to provide the highest level of service to each of our guest. We will be very grateful to you, if you send your recommendations regarding bar menu to our official email address H8… We also would like to let you know that we add information about your room preferences in our system, so next time, upon availability, we will do our best and try to provide you the room, which will be met your expectations at all. We would like to let you know that if you have any inconvenience with your room or feel lack in something please be so kind to contact our Duty Manager by dialing 111 – and we will do our best to make your stay the most memorable one! We will be happy to welcome you at Mercure Moscow Baumanskaya! Warmest regards, Natalia Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Excellent location and services

Customer review rating 4.8/5

Dmitry Business - 11/03/2020 Confirmed reviews ALL

Stayed in the hotel in December last year and in March this year. Hotel is located in central Moscow with five minutes walk from Baumanskaya metro station. Rooms are clean and tidy and are serviced on a daily basis. Staff is very friendly and professional. Would highly recommend

Dear Dmitry! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to share with us your comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests. So your feedback is very important for us. We sincerely hope to have a pleasure of welcoming you back. We will do our best to make your next stay a comfortable one! Cordially, Natalia Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Excellent as well

Customer review rating 4.8/5

Alex S. Solo - 15/02/2020 Confirmed reviews ALL

Excellent as well

Dear Mr. S.! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your comment regarding your stay! At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Good location, Nice stay

Customer review rating 4.8/5

Lorenzo Families - 12/02/2020 Confirmed reviews ALL

It was a super nice experience in Mercure Moscow Baumanskaya Hotel. The hotel is not far from the subway, only around 5 minutes walking distance. And it is super convenient to the red square by subway. The room is big and clean and the front desk is quite polite and professional.

Dear Guest! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your detailed comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

"all was good, but..."

Customer review rating 4.8/5

Ekaterina Business - 07/02/2020 Confirmed reviews ALL

But the price for a breakfast was unreasonably high.

Уважаемая Екатерина, Благодарим Вас за выбор отеля Меркюр Москва Бауманская и за то, что Вы нашли время поделиться своим мнением. Мы рады, что в целом Вы остались довольны Вашим проживанием. Нам очень жаль, что, предложенный нашим рестораном завтрак системы "Шведский стол" не вполне соответствовал Вашим ожиданиям. Хотели бы обратить Ваше внимание, что на текущий момент проходят изменения касательно наполнения меню завтраков. Надеемся, что в Ваш следующий визит Вы сможете оценить эти изменения в полной мере. Будем рады, если Вы вновь остановитесь в отеле Меркюр Москва Бауманская, а мы в свою очередь постараемся сделать все, чтобы окружить Вас максимальным комфортом, теплом и радушием! С уважением и наилучшими пожеланиями, Наталья Рахымова Руководитель службы приема и размещения

Love this hotel & stay here around 10-15 times per year

Customer review rating 4.8/5

Ruslan Friends - 28/01/2020 Confirmed reviews ALL

I like this hotel a lot because it is close to Baumanskay & downtown & has a great price always. very nice staff you always can feel their support. Take a chance to stay here.

Уважаемый Руслан! Благодарим Вас за выбор гостиницы Меркюр Москва Бауманская! Мы очень рады, что Вы столь высоко оценили Ваше пребывание у нас. Мы приложим все усилия, чтобы и в будущем оправдывать Ваши ожидания. Для нас важно мнение каждого гостя, так как мы придаем первостепенное значение качеству обслуживания и делаем все возможное, чтобы каждый гость почувствовал наше гостеприимство и заботу. С удовольствием будем ждать Вас снова в гостинице Меркюр Бауманская! С уважением и наилучшими пожеланиями, Наталья Рахымова Руководитель службы приема и размещения

Boutique hotel with excellent reception staff

Customer review rating 4.8/5

Sarah Couples - 22/01/2020 Confirmed reviews ALL

We stayed at the Mercure Moscow Baumanskaya for 3 days and celebrated the new year on the Red Square. The Red Square is only 2 stops away on the metro from the hotel. The hotel to the Baumanskaya metro station is only a 5min walk to get to, so easy to travel around the city. The room was comfortable and the breakfast was very good.We enjoyed our stay at this hotel and would highly recommend it to anyone. But the best thing about this hotel is the Reception Staff who are all very freindly and helpful. One member of staff (Tonya) went above and beyond the call off duty to arrange for us to visit an Ice hockey game. If you have an Employee of the month award this young lady would deserve to win the prize, she is a great asset to your hotel.

Dear Mrs. C., We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your detailed comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service for our guests. So your feedback is very important for us. Thank you for your warm words about staying with us, I will share it with Tonya and all our team! We are grateful for the comments about WI-FI connection and dishes at the restaurant, they will be shared with the Heads. Thank you. I would like kindly to ask you to inform us as soon as possible about all issues and inconveniences if ones happen during your stay that we could eliminate them immediately. We are looking forward to welcoming you back! Warmest regards, Natalia Rakhymova Front Office Manager
Customer review rating 4.8/5

Alex Solo - 20/01/2020 Confirmed reviews ALL

Excellent as usual

Уважаемый г-н Шраер, Спасибо за то, что Вы нашли время поделиться своим мнением о проживании в гостинице Меркюр Москва Бауманская. Мы очень рады, что Вы высоко оценили комфорт нашего отеля, уют и дружелюбный сервис. Надеемся, что в свой следующий приезд в Москву Вы вновь остановитесь в нашем отеле, а мы в свою очередь постараемся сделать все, чтобы окружить Вас максимальным комфортом, теплом и радушием! С уважением и наилучшими пожеланиями, Наталья Рахымова Руководитель службы Приема и Размещения

Nice hotel on a tram rail

TripAdvisor rating 4.5/5

Alex G Business - 19/01/2020 TripAdvisor review

Nice cozy hotel central location on a tram rail. I was asking for a quiet room, and got the room on the tram rail and construction site. So, nobody taking care about your preferences. Just for your understanding tram starts around 5am and construction works a bit later.

Dear Alex! Let me thank you for sharing your feedback with TripAdvisor readers! It is a pleasure that you have described Mercure Baumanskaya in terms of cozy. I am very sorry that your previous experience did not meet your expectations. Unfortunately, we were running high occupancy that is why there was no opportunity to accommodate you in the room according your preferences. So you were accommodated in the best room there was at that moment. Now I have linked the remark to your profile. We hope you will give us another chance to restore your faith in Mercure Baumanskaya and we will do our best to make your stay pleasant and comfortable. Warmest regards, Irina Nacharova General manager Mercure Moscow Baumanskaya

Comfortable bed and nice location

Customer review rating 4.8/5

My Friends - 26/12/2019 Confirmed reviews ALL

Very good location close to metro station and not far from train station. Stuff are very friends and helpful. Bed is very comfortable.

Dear Mrs. A., Thank you very much for choosing Mercure Moscow Baumanskaya hotel for your trip again and for taking time to complete our questionnaire and share with us the detailed comments regarding your stay with us.. We are delighted to read how highly you valued the service and we are very pleased to hear that you were satisfied with our team work and service in general. I share your review with each member from our team, because positive feedback from our regular guests is the greatest reward for us. We do hope to see you again at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Maybe we had too much expectation

Customer review rating 4.8/5

Astrid Couples - 25/12/2019 Confirmed reviews ALL

We celebrated our honeymoon at Ibis Astana and they really prepared a lot for us including upgraded us to a better room. This time round, we are celebrating our 1st anniversary as well as our birthday at Moscow but nothing was done. The room assigned to us was 415 and a part of it was blocked by a staircase. Felt not very happy with this as I somehow knocked on it a couple of times. Concierge were ok, location and amenities are fine. Maybe I have too much expectations.

Dear Mrs. F., We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking time to complete our questionnaire and share with us detailed comments regarding your stay! It is a pleasure to know that you were satisfied with our location and amenities. At Mercure we strive to provide the highest level of service to each of our guests. So your feedback is very important for us. Please accept my sincere apologies that we could not provide you the most comfortable and memorable stay with us. It is very pity that we did not get any feedback during your stay, so we could eliminate all issues and points you were not satisfied with, because comfort our guests is the main goal for us. Dear Mrs. F. we understand importance and relevance of your trip and for sure we understand your expectations about this exciting moment and we will be glad to prepare something special for you if you let us know about this special event in your life. Regarding your comments about the room we would like to note that Mercure Moscow Baumanskaya hotel is located in the historical building of 19th century that is a part of Moscow architectural heritage. Please do not hesitate to contact reception (100) or the Duty Manager (111) if you are not satisfied with your room and upon availability we will be glad to offer you a room that is more suitable for you! And we would like to draw your attention that we have added all preferences about the room in your profile in our system, so next we will do our best to give you the most comfortable room according your preferences. Though the hotel was fully booked one day before your arrival, but we saw your comments about early arrival and did our best and prepare for you the only room which was available at that time. Once again, thank you for taking the time to review us it assist us to improve the quality of our service. I do hope to have the opportunity to welcome you back to Mercure Moscow Baumanskaya and all our team will make everything possible to make your stay much more enjoyable. Kindest regards, Irina Nacharova General manager Mercure Moscow Baumanskaya

Short trip to Moscow in winter

Customer review rating 4.8/5

Mark Business - 24/12/2019 Confirmed reviews ALL

Really good. Comfortable hotel, with great staff near the metro

Dear Mr. B.! Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya. We are delighted to read how highly you valued our staff, location and the service. Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Natalia Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Cosy modern room, friendly professional staff, good location

Customer review rating 4.8/5

Adelina Solo - 20/12/2019 Confirmed reviews ALL

As my plane landed in the wee hours I requested to check-in early. It was possible without any problems or additional costs. I loved my modern but cosy room and how quiet it was. The neighbourhood is nice and has shopping and dining options. There's a tramway right in front of the door and the beautiful metro line no. 3 brings you in about ten minutes to the red square. It is in walking distance of about 5 minutes.

Dear Mrs. R.! Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our good location, cozy and modern rooms! We highly appreciate your honest feedback! At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Natalya Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Gorgeous

Customer review rating 4.8/5

Anonymous Couples - 16/12/2019 Confirmed reviews ALL

The hotel was nice with a sense of warmness inside the hotel. The room was well decorated with lots of space to put stuff and baggage in. However, the neighborhood felt a bit like a suburb with lots of pubs and late night bar around.

Dear Kiattiyod S., We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire. It is a pleasure to know that you were satisfied with your stay. I would like to bring my deepest apologies that the service in our restaurant did not meet all your expectations. Your comments were shared with the Head of Restaurant for further improvement. Regarding the location, indeed, there are a lot of restaurants and cafes around as it is situated near the city center. I hope this point did not spoil your impression about Mercure Baumanskaya. We sincerely hope to have a pleasure of welcoming you back! Warmest regards, Natalia Rakhymova Front Office Manager

Very nice hotel

Customer review rating 4.8/5

Mika Business - 12/12/2019 Confirmed reviews ALL

Very nice, good size rooms as well as barhrooms

Dear Mr. Mika, We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your detailed comment regarding your stay! It is a pleasure to know that you were satisfied with rooms and bathroom. At Mercure we strive to provide the highest level of service to each of our guests. So your feedback is very important for us. Thank you very much for your comments, they will help us to develop all the services. We hope to welcome you back soon! Best regards, Natalia Rakhymova Front Office Manager

Hassle free stay close to the center

Customer review rating 4.8/5

Rhxpert Families - 09/12/2019 Confirmed reviews ALL

This is our second stay at Mercure Baumanskaya, and we found it better this time - particularly in terms of variety and quality of food for breakfast.

Dear Guest, We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking time to complete our questionnaire and share with us the comments regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. I am very pleased to know that you have enjoyed your stay and breakfast. We will do our best to meet all the expectations of our guests and to provide the high level of service up to Mercure Brand standards. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Excellent. Would highly recommend

Customer review rating 4.8/5

Dmitry Business - 09/12/2019 Confirmed reviews ALL

Stayed for 6 nights. Room is spacious and comfortable. All the services i.e reception, bar ana housekeeping are provided on a highly professional level. Friendly, helpful staff. Appears to be well managed. Will certainly be my choice for the next visit to Moscow.

Dear Mr.S., Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya. We are delighted to read how highly you valued the service. Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Natalia Rakhymova, Front Office Manager Mercure Moscow Baumanskaya

Pleasant stay

Customer review rating 4.8/5

R Business - 07/12/2019 Confirmed reviews ALL

Beautiful clean rooms, and very friendly and professional staff!

Dear Mr. S., Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya. We are delighted to read how highly you valued the service and we are very pleased to hear that you were satisfied with our team work, our rooms and service in general. I share your review with each member from our team, because positive feedback from our regular guests is the greatest reward for us. We do hope to see you again at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Good!

Customer review rating 4.8/5

Alessia Business - 07/12/2019 Confirmed reviews ALL

Clean and nice

Dear Mrs. P., Thank you for your choosing Mercure Baumanskaya Hotel and for taking the time to complete our questionnaire regarding your stay. We have noted, that your points about breakfast is not so high, as others. If you have any requests or remarks during your stay at the hotel, please be so kind to contact our Duty Manager by dialing 111 – and we will do our best to make your stay the most memorable one! We would be very grateful if you could provide us with more detailed information on the points you were dissatisfied with. I will appreciate a lot if you send your comments to H8… We will be happy to welcome you at Mercure Moscow Baumanskaya! Best regards, Natalia Rakhymova, Front Office Manager Mercure Moscow Baumanskaya Hotel

Nice small hotel

Customer review rating 4.8/5

Stu Business - 28/11/2019 Confirmed reviews ALL

Nice small hotel with good location near metro. Rather limited F&B facilities. But enough in neighborhood

Dear M. Stu, We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel again and for taking time to complete our questionnaire and share with us the comments regarding your stay! It is a pleasure to know that you were satisfied with our location. We also would like to pay your attention that the restaurant management was under re-organization that time. We would be very grateful if you could provide us with more detailed information on the points which could be improved according your view, so we also could take them into account. We will appreciate a lot if you send your comments to our email address H8… Regarding your comments about the room we would like to note that Mercure Moscow Baumanskaya hotel is located in the historical building of 19th century that is a part of Moscow architectural heritage. Please do not hesitate to contact reception (100) or the Duty Manager (111) if you are not satisfied with your room and upon availability we will be glad to offer you a room that is more suitable for you! And we would like to pay your attention that we add all preferences about the room in your profile in our system, so next we will do our best to give you the most comfortable room according your preferences. We hope to welcome you back soon and we will do our best to make your stay the most memorable one! ! Best regards, Natalia Rakhymova Front Office Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in moscow