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Mercure Moscow Baumanskaya 4 stars

Customer review rating 4.8/5 3,549 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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How it works?
Mercure Moscow Baumanskaya
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+ 6 Services

Hotel extras

  • The hotel is conveniently located 2 metro stations away from Red Square

  • Free WIFI at all rooms and public areas of the hotel

  • Stylish rooms with very comfortable beds and designer bathrooms

  • Usable transport accessibility from Leningrad, Yaroslavl and Kazan stations

  • Continental breakfast at rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (nearby)
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Laundry
  • Porter
Catering
  • Breakfast Paying
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Moscow Baumanskaya

Baumanskaya 54 bld.1
105005 moscow
russian federation

Tel: +74952290629

Fax: (+7)495/2290601

Check-in from 14h00

Check out up to 12h00

  • BAUMANSKAYA :  Blue Baumanskaya

  • By plane

    SHEREMETYEVO At 39.7km / 24.67 miles

  • By train

    LENINGRADSKY At 3.5km / 2.17 miles

GPS :55.769153, 37.67908

Our accommodation(s)

Classic Non-smoking Room with a double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Non-smoking Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Non-smoking Classic Room for guests with reduced mobility with 1 queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Non-smoking Privilege Room with double bed

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our guest reviews for
Mercure Moscow Baumanskaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

3,549 reviews

tripadvisor

TripAdvisor Rating 4.5/5

834 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Not bad at all

Customer review rating 4.0/5

Valeriy Couples - 27/04/2021 Confirmed reviews ALL

Everything was very good except the noise from the street: trams, workers on the other side, etc.

Dear Valeriy! Thank you for your choosing Mercure Moscow Baumanskaya Hotel and for taking the time to complete our questionnaire regarding your stay at Mercure Moscow Baumanskaya hotel. We are glad to know, that you are satisfied with your stay in general. Regarding your comments about the room we would like to note that Mercure Moscow Baumanskaya hotel is located in the historical building of 19th century that is a part of Moscow architectural heritage. Please do not hesitate to contact reception (100) or the Duty Manager (111) if you are not satisfied with your room and upon availability we will be glad to offer you a room that is more suitable for you! We hope to welcome you back soon! Best regards Margarita Moskvina Front Office Manager

Great stay

Customer review rating 4.5/5

Ivan Couples - 25/04/2021 Confirmed reviews ALL

We spent almost 2 weeks at Mercure Baumanskaya. The hotel was extremely well located, close to metro and tram. What was good: - the room was nice and the bed was very comfortable - the staff was amazing, everyone was super helpful and did their best to ensure that our stay went very well - this hotel is not huge, so the atmosphere is much nicer - we got a complementary upgrade at check-in What to improve: - Wi-Fi

Dear Ivan, We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire. We are delighted to read how highly you valued your stay with us and that service performed by our staff met your expectations. Your warm words will be shared with all staff. Thank you for your exciting feedback once again. Indeed it is highly appreciated by all of us. We are always extremely happy to welcome you at Mercure Moscow Baumanskaya hotel! Best regards, Margarita Moskvina Front Office Manager
Customer review rating 3.5/5

Arjan Business - 25/04/2021 Confirmed reviews ALL

Missing gym facilities

Dear Mr. Arjaan! Thank you very much for taking the time to complete our questionnaire and for choosing Mercure Moscow Baumanskaya hotel. We are glad to know that you enjoyed staying with us. Please accept our sincere apologies for the situation with the wi-fi. We are very sorry that during your stay you didn't share this information with us. If you have any questions or requests during your stay, you can contact our Duty Manager by dialing 111, and we'll immediately do everything to eliminate the inconvenience. Thank you very much for your feedback once again. We hope to welcome you back soon at Mercure Moscow Baumanskaya hotel! Best regards, Margarita Moskvina Front Office Manager

Seen better days

TripAdvisor rating 3.0/5

youraverageguest789 26/02/2021 TripAdvisor review

It's painful to watch how Russian Mercures keep degrading their level of service, saving money on every aspect of the hotel experience: what was previously a great set of amenities now got reduced to the cheapest slippers ever, what was previously a decent breakfast is now a very limited food choice (or, actually, a lack thereof). I understand that everyone has to survive these days but even with all pandemic-related restrictions in mind, this is not the Mercure I'm used to live in. Good thing is that the pandemic hasn't changed anything about the great location of the hotel and the staff is still very nice so if you're OK with the lowered Mercure service bar, go ahead and book it (but please skip the breakfast offer, the Bratia Karavaievi next door are much more value for less money).

Dear Valued Guest, Thank you for taking the time to share your experience at Mercure Moscow Baumanskaya hotel. It is nice to hear that you have found the location of our hotel convenient and our staff professional. We appreciate such a wonderful praise. Still I am very sorry, that you were so disappointed by your recent stay. Sorry that slippers quality did not meet your expectations. As you know, in 2020 hotel industry worldwide experienced an unprecedented crisis. In response to the pandemic, we have made tremendous efforts to continue to uphold the values of hospitality and generosity. After re-opening of our hotel we were forced to deploy several temporal measures in order to secure financial liability of the company. A significant price dumping is one of those measures. Many thanks to you and to all our regular loyal guests, who trust us, keep coming to our hotel and we are always pleased to prove high quality of Mercure service. We do hope to welcome you back again and we will be happy to discuss your suggestions on our buffet breakfast menu. Warmest regards, Irina Nacharova General manger Mercure Moscow Baumanskaya Hotel

“Like at home”

Customer review rating 5.0/5

Carlo Solo - 11/02/2021 Confirmed reviews ALL

I stayed more than 20 days. All perfect. All the staff was professional and kind. Specially miss Margarita and mr. Kirill that helped to solve every problem or answer all the questions that I had

Dear Carlo, I am extremely glad to receive your warm feedback, which is the sweetest praise and it encourages us to do excellent work every day. Thank you so much! We are very delighted to hear that Mercure Baumanskaya is considered by you to be the place that could be compared with home. Indeed it is highly appreciated by all of us. Thank you for giving a great evaluation to the work of our staff. The level of service is what we are permanently working at to make every guest's stay a wonderful one, and we are so glad to hear that we do succeed. You should know that we will be always happy to meet you at Mercure Moscow Baumanskaya hotel. If you decide to book a room for your future stay, please do not hesitate to contact me directly by mailing on h8… Warmest regards and best wishes, Margarita Moskvina Front Office Manager

Good stay in the extremely nice historic part of Moscow

Customer review rating 5.0/5

Sergey S. K. Couples - 16/01/2021 Confirmed reviews ALL

Good of you, Accor team

Dear Sergey, We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your comment regarding your stay! It is a pleasure to know that you were satisfied with our location, amenities and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us! We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Margarita Moskvina Front Office Manager

My thanks

Customer review rating 5.0/5

D. O. Solo - 04/12/2020 Confirmed reviews ALL

Just thanks

Dear Mr. D.! Thank you very much for choosing Mercure Moscow Baumanskaya hotel. We are very glad that evaluate your stay with us so high. Our team is always extremely happy to welcome you at Mercure Moscow Baumanskaya! Warmest regards, Margarita Moskvina Front Office Manager Mercure Moscow Baumanskaya

ok

Customer review rating 5.0/5

Gleb Solo - 23/11/2020 Confirmed reviews ALL

perfect

Уважаемый Глеб! От всей души благодарим Вас за то, что Вы снова и снова выбираете наш отель. Большое спасибо за высокии оценки. С нетерпением будем ждать Вас снова в Меркюр Москва Бауманская! С наилучшими пожеланиями, Маргарита Москвина Руководитель службы приема и размещения

Great customer service

Customer review rating 3.5/5

Will Business - 11/03/2020 Confirmed reviews ALL

Very friendly and helpful staff, nice rooms and bathrooms. Breakfast was good but the bar is disappointing and drinks aren't great.

Dear Guest! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel, for taking time to complete our questionnaire and share with us your detailed comments regarding your stay! It is a pleasure to know that you were satisfied with our nice rooms, hotel service provided by our reception team and tasty breakfast. At Mercure we strive to provide the highest level of service to each of our guest. We will be very grateful to you, if you send your recommendations regarding bar menu to our official email address H8… We also would like to let you know that we add information about your room preferences in our system, so next time, upon availability, we will do our best and try to provide you the room, which will be met your expectations at all. We would like to let you know that if you have any inconvenience with your room or feel lack in something please be so kind to contact our Duty Manager by dialing 111 – and we will do our best to make your stay the most memorable one! We will be happy to welcome you at Mercure Moscow Baumanskaya! Warmest regards, Natalia Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Excellent location and services

Customer review rating 5.0/5

Dmitry Business - 11/03/2020 Confirmed reviews ALL

Stayed in the hotel in December last year and in March this year. Hotel is located in central Moscow with five minutes walk from Baumanskaya metro station. Rooms are clean and tidy and are serviced on a daily basis. Staff is very friendly and professional. Would highly recommend

Dear Dmitry! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to share with us your comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests. So your feedback is very important for us. We sincerely hope to have a pleasure of welcoming you back. We will do our best to make your next stay a comfortable one! Cordially, Natalia Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Excellent as well

Customer review rating 5.0/5

Alex S. Solo - 15/02/2020 Confirmed reviews ALL

Excellent as well

Dear Mr. S.! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your comment regarding your stay! At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Good location, Nice stay

Customer review rating 5.0/5

Lorenzo Families - 12/02/2020 Confirmed reviews ALL

It was a super nice experience in Mercure Moscow Baumanskaya Hotel. The hotel is not far from the subway, only around 5 minutes walking distance. And it is super convenient to the red square by subway. The room is big and clean and the front desk is quite polite and professional.

Dear Guest! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your detailed comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

"all was good, but..."

Customer review rating 3.0/5

Ekaterina Business - 07/02/2020 Confirmed reviews ALL

But the price for a breakfast was unreasonably high.

Уважаемая Екатерина, Благодарим Вас за выбор отеля Меркюр Москва Бауманская и за то, что Вы нашли время поделиться своим мнением. Мы рады, что в целом Вы остались довольны Вашим проживанием. Нам очень жаль, что, предложенный нашим рестораном завтрак системы "Шведский стол" не вполне соответствовал Вашим ожиданиям. Хотели бы обратить Ваше внимание, что на текущий момент проходят изменения касательно наполнения меню завтраков. Надеемся, что в Ваш следующий визит Вы сможете оценить эти изменения в полной мере. Будем рады, если Вы вновь остановитесь в отеле Меркюр Москва Бауманская, а мы в свою очередь постараемся сделать все, чтобы окружить Вас максимальным комфортом, теплом и радушием! С уважением и наилучшими пожеланиями, Наталья Рахымова Руководитель службы приема и размещения

Love this hotel & stay here around 10-15 times per year

Customer review rating 5.0/5

Ruslan Friends - 28/01/2020 Confirmed reviews ALL

I like this hotel a lot because it is close to Baumanskay & downtown & has a great price always. very nice staff you always can feel their support. Take a chance to stay here.

Уважаемый Руслан! Благодарим Вас за выбор гостиницы Меркюр Москва Бауманская! Мы очень рады, что Вы столь высоко оценили Ваше пребывание у нас. Мы приложим все усилия, чтобы и в будущем оправдывать Ваши ожидания. Для нас важно мнение каждого гостя, так как мы придаем первостепенное значение качеству обслуживания и делаем все возможное, чтобы каждый гость почувствовал наше гостеприимство и заботу. С удовольствием будем ждать Вас снова в гостинице Меркюр Бауманская! С уважением и наилучшими пожеланиями, Наталья Рахымова Руководитель службы приема и размещения

Boutique hotel with excellent reception staff

Customer review rating 5.0/5

Sarah Couples - 22/01/2020 Confirmed reviews ALL

We stayed at the Mercure Moscow Baumanskaya for 3 days and celebrated the new year on the Red Square. The Red Square is only 2 stops away on the metro from the hotel. The hotel to the Baumanskaya metro station is only a 5min walk to get to, so easy to travel around the city. The room was comfortable and the breakfast was very good.We enjoyed our stay at this hotel and would highly recommend it to anyone. But the best thing about this hotel is the Reception Staff who are all very freindly and helpful. One member of staff (Tonya) went above and beyond the call off duty to arrange for us to visit an Ice hockey game. If you have an Employee of the month award this young lady would deserve to win the prize, she is a great asset to your hotel.

Dear Mrs. C., We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your detailed comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service for our guests. So your feedback is very important for us. Thank you for your warm words about staying with us, I will share it with Tonya and all our team! We are grateful for the comments about WI-FI connection and dishes at the restaurant, they will be shared with the Heads. Thank you. I would like kindly to ask you to inform us as soon as possible about all issues and inconveniences if ones happen during your stay that we could eliminate them immediately. We are looking forward to welcoming you back! Warmest regards, Natalia Rakhymova Front Office Manager
Customer review rating 5.0/5

Alex Solo - 20/01/2020 Confirmed reviews ALL

Excellent as usual

Уважаемый г-н Шраер, Спасибо за то, что Вы нашли время поделиться своим мнением о проживании в гостинице Меркюр Москва Бауманская. Мы очень рады, что Вы высоко оценили комфорт нашего отеля, уют и дружелюбный сервис. Надеемся, что в свой следующий приезд в Москву Вы вновь остановитесь в нашем отеле, а мы в свою очередь постараемся сделать все, чтобы окружить Вас максимальным комфортом, теплом и радушием! С уважением и наилучшими пожеланиями, Наталья Рахымова Руководитель службы Приема и Размещения

Nice hotel on a tram rail

TripAdvisor rating 3.0/5

Alex G Business - 19/01/2020 TripAdvisor review

Nice cozy hotel central location on a tram rail. I was asking for a quiet room, and got the room on the tram rail and construction site. So, nobody taking care about your preferences. Just for your understanding tram starts around 5am and construction works a bit later.

Dear Alex! Let me thank you for sharing your feedback with TripAdvisor readers! It is a pleasure that you have described Mercure Baumanskaya in terms of cozy. I am very sorry that your previous experience did not meet your expectations. Unfortunately, we were running high occupancy that is why there was no opportunity to accommodate you in the room according your preferences. So you were accommodated in the best room there was at that moment. Now I have linked the remark to your profile. We hope you will give us another chance to restore your faith in Mercure Baumanskaya and we will do our best to make your stay pleasant and comfortable. Warmest regards, Irina Nacharova General manager Mercure Moscow Baumanskaya

My favorite hotel in Moscow

TripAdvisor rating 5.0/5

Galina S Solo travel - 22/08/2019 TripAdvisor review

Not first time. Like this hotel very much: cheap , but very good, clean, polite service, close to metro = 5* hotel ( not 4*). Will be back for sure ! Reception works very quickly and very helpful for every question

Dear Galina, Thank you very much for your time to leave so positive review of Mercure Moscow Baumanskaya hotel on Tripadvisor.com! We are always ready to welcome every Guest with pleasure and cordiality and we are really glad to meet your expectations. All of us highly appreciate your intention to return to our hotel in future. Looking forward to welcoming you back at Mercure Baumanskaya during your next trip to Moscow! Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Moscow Baumanskaya

Excellent boutique hotel

TripAdvisor rating 5.0/5

YuliaOm Family - 11/07/2019 TripAdvisor review

Excellent service which makes you feel special. The team is genuinely interested to make your stay as comfortable as possible, and it has a very nice boutique-y feel to it. The rooms are very well kept, you have all you need and the location is super convenient. Highly recommended!

Dear Yulia! Thank you for posting your feedback regarding your recent stay at Mercure Moscow Baumanskaya hotel. It was a great pleasure to read your review. We are happy that you enjoyed your stay with us and your experience was a positive one. We are also glad to know that you enjoyed our central location and friendly service. We do hope to see you again and soon at Mercure Moscow Baumanskaya hotel. Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Moscow Baumanskaya

Small, nice and clean

TripAdvisor rating 4.0/5

Roam39062068022 Business - 18/02/2019 TripAdvisor review

I was recently in this Hotel for a few nights for business trip. A very nice hotel, modern, and very clean. Nice and friendly staff with good language knowledge. Metro just around the corner. Tram right in front of the hotel. Also the bar in the hotel is nice except for the kind of sleepy waiters. I didn´t have breakfast.

Dear Valued Guest! Thank you for posting a lovely review of your stay at Mercure Moscow Baumanskaya hotel. We are delighted by the accolade that staff was nice and friendly with good language knowledge. Thank you very much! We deeply appreciate your comments, as they help us to see, what we can do better. Your feedback regarding service at Butchery restaurant – our partner will be shared with the restaurant manager. We look forward to welcoming you for many more visits to come. Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Moscow Baumanskaya

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