Name: Mercure Warwickshire Walton Hall Hotel & Spa
Address: WALTON, CV35 9HG, UNITED KINGDOM
Telephone: (+44)1789842424

Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 2,235 reviews

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Description

Mercure Warwickshire Walton Hall Hotel & Spa

Hotel for travellers looking for local and authentic experiences

To ensure your safety, we have introduced intensified hygiene & prevention measures. The ALLSAFE label represents our new elevated cleanliness protocols and provided assurance that these standards are being met at this hotel.

Herman MULLER, Hotel Manager

Located just a stone's throw away from Shakespeare's birthplace, the 4-star Mercure Walton Hall Hotel & Spa is 16th century Grade II listed building with a wealth of character. Situated within 65 acres of private grounds, the hotel is tucked away amid woodland and beautifully maintained greenland. Ideal for couples, the hotel is equipped with an in-house bar & restaurant as well as leisure facilities, including spa treatment rooms, a swimming pool and a gym.

Away from the hotel, guests are free to explore the surrounding villages before returning for a feast of local cuisine at The Orangery restaurant. A stone's throw from Stratford-upon-Avon, it's the ideal retreat for a short, rejuvenating break. Close to Warwick, Leamington Spa and Warwick Castle. Set in 65 acres of unspoiled Warwickshire countryside, the hotel is a perfect wedding venue. With leisure and fitness facilities on-site, theres no better place to relax and escape everyday life.

Set in 65 acres of land, unspoiled Warwickshire countryside, lovely walks, near small town with local amenities, quiet, close to large towns.

Hotel extras

Set in 65 acres of unspoiled Warwickshire countryside
16th century Grade II listed building with original features
22 fully-equipped function rooms which hold up to 180 guests
Orangeries and Lemons Brassiere
Leisure facilities including gym, swimming pool and sauna

ALLSAFE approved hotel

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

Telephone +44 1789 842424

+44 1789 470418

STAGECOACH FROM STFORD: 18A WELLESBOURNE

By plane
BIRMINGHAM At 45.06km / 28 miles
By train
WARWICK PARKWAY At 16.09km / 10 miles

GPS:52.169574, -1.582747

Hotel services

Check-in from 03h00 PM - Check out up to 11h00 AM

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our accommodation(s)

The bedrooms in the Hotel are comfortable and modern in design. The bedrooms in the Hall are spacious and individually designed with your comfort in mind. All rooms have complimentary WiFi, TV and tea and coffee making facilities.

Classic Double Room

Accessible room

Max. number of persons: 2

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron(...)

Classic Twin Room

Accessible room

Max. number of persons: 2

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron(...)

Privilege Room

Accessible room

Max. number of persons: 2

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron(...)

Superior Double Room

Max. number of persons: 2

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron(...)

Superior Twin Room

Max. number of persons: 2

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron(...)

Our guest reviews

Lovely stay

Claire Friends - 8/15/2022 Confirmed reviews ALL

Lovely hotel and beautiful grounds. We both had spa treatments while there which were also great. Food was lovely, the only small downside was that the bar staff were very intermittent and were hard to find at the quieter parts of the day. There were 3 wedding on while we were on site but you would not have really noticed as the wedding 'venue' is around the back of the site so they are kept completely separate which is great if you are worried about noise. We would definitely come again.

Dear Claire and Rebecca C., We very much appreciate your comments regarding your stay at the Mercure Warwickshire Walton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sharon Wood Operations Manager

Could be amazing but neglected

Disappointing Couples - 8/15/2022 Confirmed reviews ALL

Walton hall as a building and the grounds is beautiful but it’s been left in a state of disrepair. Stayed in the front section and had no air conditioning. Ordered food in the bar and didn’t arrive after 90 mins so cancelled and collected a pizza.

Dear Adam N., Thank you for taking the time to tell us about your experience at the Mercure Warwickshire Walton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Kind regards Sharon Wood Operations Manager

Potential, but really disappointing

Laura W. Couples - 8/15/2022 Confirmed reviews ALL

Started off really well. Had a lovely massage at the spa, but then everything went downhill. I booked a spa package, and i feel we were punished for it. The room was the absolute minimum-even only 1 pillow each, and not all the lights working. Bed falling apart and no hangers (as if everything that could be removed for a 'basic package' was). No soap, just a single small bottle of shampoo. The bedroom was next to the bike rack, so we were having people at our window collecting bikes, which was not very relaxing, as there were no net curtains-just the big black-out ones that kept the heat in, so we couldn't keep those shut. Reception staff were not that friendly and all other staff were really slow, no work ethic (all looked annoyed to be there). Dinner was delayed as the order wasn't put through, but we were given a complimentary drink, which was a good gesture. For dinner, I had ordered grilled chicken breast, with dauphinoise potatoes, honey carrot puree, tenderstem broccoli with a red current Jus. But i received a chicken breast with 3 standard broccoli florets and a square of the potatoes and gravy. Starter of a piece of toast and slice of pate and pudding of a very dry chocolate slab, and this was £30. For breakfast, we had to clear our own table to have somewhere to eat. Ants on the table, so brushed those off. Went to get a tea and a mini chocolate croissant on a plate. Sat down and picked the croissant up and 2 ants crawled onto my hand out of the croissant. Really disappointing. Below standard even for a Travelodge, but a lot more expensive. Beautiful grounds, with such potential, but feel there is utter contempt for people who stay, especially if you get a spa deal.

Dear laura and Adrian W., Thank you for taking the time to tell us about your experience at the Mercure Warwickshire Walton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Sharon Wod Operations Manager

Folk Festival

James P. Couples - 8/12/2022 Confirmed reviews ALL

Room was very disappointing, and confusion with room number ie 54 not 654, did not help No hot water, just warm Staff excellent, they went out of their way to make our stay enjoyable. Food was very good, especially in the orangery

Dear James and Lesley p., Thank you for taking the time to tell us about your experience at the Mercure Warwickshire Walton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Sharon Wood Operations Manager

Always good

Andy L. Business - 8/11/2022 Confirmed reviews ALL

Had a great stay again, too short sadly! Hopefully longer next time

Dear Andrew L., We very much appreciate your comments regarding your stay at the Mercure Warwickshire Walton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sharon Wood Operations Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

599 reviews 9.4/10 Location
1,554 reviews 5.4/10 Room
1,548 reviews 6/10 Service
25 reviews 4.3/10 WiFi
1,116 reviews 5.1/10 Food
622 reviews 4.3/10 Cleanliness
537 reviews 6.2/10 Breakfast
344 reviews 5.3/10 Value

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Description

Hotel extras

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

Hotel services

Oranges and Lemons Brasserie

Oranges and Lemons Bar

Breakfast

Pool Non contractual photo

Fitness center

Spa

Meetings & Events

Weddings

Our accommodation(s)

Classic Double Room

Classic Twin Room

Privilege Room

Superior Double Room

Superior Twin Room

Suite

One Bedroom Apartment

Two Bedroom Apartment

Our guest reviews

Web-users rating

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