Mercure Daventry Court Hotel

I was surprised that this is a 4 star hotel as it did not meet my expectations. Firstly my room was extremely dusty with cobwebs on the bedside lighting . The bathroom floor was unclean with hair and the toilet bowl had black stains. The bathroom needs to be updated and renovated. The tea and coffee tray was chipped and the carpet needs a deep clean. The public toilets need updating and the carpet removed (unsanitary). Plates , glasses and cups which were left outside various rooms in the morning were still present at midnight the same day. There appears to be a staffing shortage as when l arrived at the restaurant in the evening there were only two members of staff who appeared to be struggling with service. We ended up having a meal in the town centre as no-one attended to us.

Room very tired. Terrible smell of dampness in the room. Coffee stains on vanity unit. Paint all scraped off the skirting boards. Latch broken from window, Food disgusting. Breakfast - Semi-skimmed milk for cereal off. Fried egg more like boiled egg. Sausage dried up, tasted as if it had been sitting there for a long time. Dinner - Fish, Chips and Peas. Fish burnt, peas had bitter taste to them. Leisure Club - Tired old Xmas tree in entrance, this was 8th September!! The entrance looked very tired and worn. Staff member on mobile phone when I arrived. Went to get a glass of water from the water station in Reception area there was a white bin sitting next to it that absolutely stank and was covered in coffee stains. Went to retrieve my suitcase from Reception, it was in a cupboard at the back that was obviously a dumping ground for everything not a good impression. Conference area had duck tape on parts of the carpet to keep it together I presume. Duck tape on my conference chair, crack down my glass. Public bathroom cubicle doors all need a good clean and the floor needs a good scrub. Staff were pleasant enough but didn't see any management presence throughout the 2 days - in fact staff seemed to be fairly scarce.

there for a meeting so decent roomrates but generally looking a little tired, especially the outside areas. staff seemed to be all friendly and competent but the quality of food and drink very average, especially breakfast hot items. large carpark and grounds

Travelled to Daventry to visit family and was really pleased with the hotel. The room was very comfortable and the staff were polite, friendly and professional. We liked the hotel so much that we will make it a regular place to stay when we're in the area.

Glad to see this hotel had had some degree of refurbishment on the surface to smarten it up. Still need work but I'm sure it looks much better than it did. Not too impressed with what looked like someone had wiped their nose all over the wall. WiFi hit and miss. Housekeeping - if i hang my towels, I'll reuse them. Don't replace them. And don't leave all the lights on in the room after you leave