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Hotel Novotel Coventry M6 J3 4 estrelas

Classificação clientes Avis 4.2/5 2.414 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 16 Serviços

Extras do hotel

  • WIFI rápida e gratuita em todo o hotel

  • Restaurante descontraído, refeições frescas e flexíveis

  • Elegante bar no saguão, aberto das 11h até tarde

  • Oito espaços flexíveis para todos os tipos de eventos

  • Ao lado da M6, próximo ao centro da cidade e da Ricoh Arena

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Coventry M6 J3

Wilsons Lane
Longford
M6 Junction 3
CV6 6HL coventry
united kingdom

Tel: +442476365000

Fax: (+44)2476/362422

Check-in a partir das 15h00

Check out até as 12h00

  • BUS :  20 CONVENTRY

  • De avião

    BIRMINGHAM A 20,92 km / 13 milhas

  • De trem

    COVENTRY A 9,66 km / 6 milhas

GPS:52.458137, -1.48902

Serviços de hotéis

RESTAURANT

Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 8 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 98 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • 10 quartos para famílias
    • Sem quarto comunicante
    • 98 quartos para não fumadores
    • 3 pisos
  • Idiomas falados no hotel
    • Polonês
    • Francês
    • Espanhol
    • Inglês
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Concierge
    • Concierge
  • Cofre na recepção
    • Cofre na recepção
Acesso à acomodação
  • On Site Custo adicional
    • No local
    • 100 vagas de estacionamento
    • Privado
Família
  • Serviços para crianças
    • Canais de TV de desenhos infantis
    • Área de jogos eletrônicos
    • Área de lazer
    • Playground infantil em área externa

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 8

  • Tamanho máximo: 175

  • Capacidade máxima: 200 pessoas

  • Capacidade máxima para banquete: 140 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Coventry M6 J3

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

2.414 comentários

Classificação no TripAdvisor 3.5/5

720 comentários

Quality of the hotel

Classificação TripAdvisor 3.0/5

mbaungally 10/09/2021 Avaliação certificada TripAdvisor

Staff were extremely very nice. The room was very expensive for £69 per night. We didn’t even get a complimentary drink or breakfast. When we got at the hotel the lift we used to go to our room was so dirty specially in a pandemic The table and chairs outside were filthy (got picture). I would be better off using travelodge

Poor Cleanliness

Classificação TripAdvisor 2.0/5

Familia C Family - 02/09/2021 Avaliação certificada TripAdvisor

Reception and breakfast service was great as you were to expect of a 4* Novotel. Unfortunately the shower was filthy with yellow and mouldy grout - it was disgusting. We did ask room service to clean but after cleaning it was the same.

Hi Thank you for your feedback, we are so sorry we let this down, i will look into this and action

Far from a 4 star

Classificação TripAdvisor 2.0/5

anon2372 Business - 25/07/2021 Avaliação certificada TripAdvisor

Tired, dated, uninvested hotel. Not worthy of 1 star. Filthy lifts, dirty corridors, miserable reception staff, unkempt site. This is a old 1960’s building that has had a failed makeover. Does the hotel manager care at all? Shame, other Novotels are OK. Premier inn 100% better at half the price.

Needs a clean!

Classificação TripAdvisor 3.0/5

Stuart M Business - 28/03/2021 Avaliação certificada TripAdvisor

I normally stay at the Novotel in Coventry due to the location, but during the lockdown periods the cleanliness of the hotel had deteriorated when in fact it should have improved. Generally the staff are superb but under the current circumstances the cleanliness of the rooms should be a priority

I was very happy with the service provided

Classificação TripAdvisor 5.0/5

tanazam 12/01/2021 Avaliação certificada TripAdvisor

The hotel room was very clean everything was at its place friendly and reliable service . The staff were very welcoming the vegetarian breakfast was beautiful I’m very happy with the service provided much appreciated

Dear Guest Thank you for your great feedback, it was a pleasure look after you and i will share this with the team We hope to welcome you back soon Sharon

Business Stay

Classificação TripAdvisor 4.0/5

stuartmillington Business - 08/11/2020 Avaliação certificada TripAdvisor

Well appointed hotel, good facilities, staff very efficient, although after a shutdown due to COVID 19 there we a few small issues with the room! Even though the menu was reduced there was plenty of choice and good quality at a reasonable price

Hi Stuart Thank you for your feedback, yes times are very hard since lockdown , hence we have reflected this in our pricing It was good to see you back Sharon

15 mins to Ricoh

Classificação TripAdvisor 5.0/5

pavak 26/02/2020 Avaliação certificada TripAdvisor

A 15 minute stroll to the Stadium, the rooms are clean and spacious, the staff throughout are fantastic, helpful with a good variety at breakfast and also bar snacks and restaurant fair, have stayed before and will definitely stay again.

Dear Guest Thank you so much for your wonderful review. We are so pleased to hear that you had an enjoyable stay and were looked after and will be returning in the future. We look forward to seeing you. Kind Regards Novotel

Not great. Loud customers next door. Poor service at breakfast and my door lock was broken so reception had to let me in

Classificação TripAdvisor 2.0/5

Mungo W 26/02/2020 Avaliação certificada TripAdvisor

Not worth £94 loud customers next door. My room door was broken so reception had to let me in everytime. Service at breakast was impatient and then noisy. I should've asked for a refund really. Will not choose Novotel again

Dear guest We are sorry you were not completely satisfied with your visit. Unfortunately as a busy hotel we would expect to experience noisy periods especially at breakfast. We do like to ensure our guests have a peaceful stay with us though so will be sure to look into the issues raised. Kind Regards Novotel

Coventry Novotel

Classificação TripAdvisor 3.0/5

rafikjassat 25/02/2020 Avaliação certificada TripAdvisor

We have stayed at this hotel before and really enjoyed our stay, however on this occasion we had an extremely unpleasant stay. Firstly, the room was not ready with a sofa-bed even though we had stated that we have 2 young children. We were then moved into another room in which the beds were ready, and I had to trapeze our suitcases from floor to floor. The room was very average, including cleanliness. The toilet fan wasn't working and it had an adjoining room in which the guests were extremely noisy. I believe their was a boxing tournament on nearby and many of the attendees were staying at this hotel. It was clear that the hotel staff were unable to cope with the pressure as well as with some of the rowdy behaviour. We had people running up and down the corridors after 2am disturbing our sleep and waking our children. No attempt was made by staff to confront the protagonists and when I complained the reception staff told me that they were in the office and couldn't hear the noise, which sounded unbelievable to me. I feel the general condition has gone down and probably won't be staying there again.

Dear Guest Thank you for your comments regarding your stay. We are sorry to hear you were not happy this time you visited. We do have a lift available instead of using the stairs and our staff here are always on hand to help with luggage if required. Unfortunately on the weekend you stayed we are aware there was an event in the area that affected the stay of some of our other guests. We always try to limit the disruption as much as possible in the hope that all of our guests have a pleasant stay. Its a shame you feel this way and we hope you decide to return in the future. Regards Novotel

Overnight Stay

Classificação TripAdvisor 4.0/5

mikeT5616PT Business - 21/10/2019 Avaliação certificada TripAdvisor

Arrived late evening and departed the following morning so did not spend too much time in the hotel. However I found the staff to be very courteous and helpful, the food at the evening meal was good as was the breakfast with lots of choice but without being spectacular. The rooms are newly redecorated and the finish and overall style is modern and of an extremely high quality.

Dear Guest Thank you for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay and our product. We look forward to welcoming you back in the future. Kind regards Novotel

Holiday

Classificação TripAdvisor 5.0/5

tracycarpenter1 Family - 21/08/2019 Avaliação certificada TripAdvisor

We enjoy staying at Coventry. Been going there a couple of years.we stay there on way to our family holiday and on way back . it is half way from our destination. Also I am happy that we can take our pet.clean and tidy staff are friendly too.look forward staying there next year

Dear Guest Thank you for your lovely feedback. We look forward to seeing you again next year. Kind Regards Novotel

Some confusion

Classificação TripAdvisor 3.0/5

DavidTeesValley Business - 04/06/2019 Avaliação certificada TripAdvisor

Check in with Anna and room were faultless but must say I was disappointed to be confronted over breakfast to be asked to go to reception mid meal as it was suggested I had not booked breakfast and then when I told the server I would sort it out later I wsa then approached again by a gentleman asking me for my email as evidence. Not the best of service and another couple in the restaurant on the adjacent table rather amused at my perils. At check out I needed to have the laptop on to evidence the email room plus breakfast.

Dear Guest Thank you for your feedback which will be looked into. Regards Novotel

Smoking motel with a poor attitude

Classificação TripAdvisor 1.0/5

Trip67453405564 Couples - 05/01/2019 Avaliação certificada TripAdvisor

A very poor welcome which continued throughout the stay. The front desk gentleman wasn’t interested in the guests, very miserable and long face. Left after 2 days instead of 6. Never experienced in any hotels with smokey corridor which also entered our room through the ventilation system. The breakfast was really bad. Hesitated to book the Novotel but there weren’t any other choices in the area at the time. We will never go back.

Dear Guest We are a 100% smoking free hotel and definitely do not have a problem with smoke in the corridors, nor ventilation. We are also not a motel so I definitely need to check you stayed in this particular hotel. There are a huge amount of hotels in this area to choose from and at this particular time of year the availability is fine. You are more than welcome to contact us directly as we cannot find your booking and would like to know more about the comments you made as these have not been mentioned to anyone here. Thank you Novotel Coventry

great location

Classificação TripAdvisor 4.0/5

jonK797 Couples - 19/12/2018 Avaliação certificada TripAdvisor

So this hotel is in a great location for Coventry, Nuneaton and indeed the M6!... they (for some unknown reason) charge for the car park, just a heads up!.Standard Novotel layout of bedrooms, although they've been overhauled so look smart, and smart bathrooms... some of the common areas look like they could do with some tlc (staircases etc)... nice bar, and dining room with usual Novotel breakfast offer.The real + point of this place is the staff, although they are often discrete, they are very friendly and willing to help in whatever way they can.Hotel is also (like all Novotels) pet friendly, which is a plus, but be warned the cost per pet on the hotel website is wrong, so be prepared to pay slightly more than you were expecting

Dear Guest Thank you for your feedback and comments during your visit. The pet charges are currently being changed, Apologies for this. We hope to see you again in the near future. Kind Regards Novotel

Rugby Stay

Classificação TripAdvisor 4.0/5

pbeale13 Couples - 28/11/2018 Avaliação certificada TripAdvisor

Been renovated to a very good standard,the reception and dining room nicely decorated,food is very good...easy walk to the Ricoh Stadium,staff very helpful.Will always stay here if possible,the price we paid was very competitive.

Dear Guest Thank you for taking the time to leave us a lovely review. We hope you return in the near future. Kind Regards Novotel

A lovely hotel that has lost its sparkle

Classificação TripAdvisor 3.0/5

Peter D Business - 06/11/2018 Avaliação certificada TripAdvisor

This used to be my favourite hotel in the West Midlands. Although they have refurbished the rooms to a high standard (especially the showers!) The hotel has lost its personal touch. Not once was I addressed by name - which was always a feature of this hotel - but the check-in and check-out process was lengthy. The restaurant was closed on a Friday night: I had to make do with a table in a crowded bar.

Dear Guest Thank you for your comments. I'm sorry to hear you feel this way and will certainly address the points raised. We hope you still continue to stay with us. Kind Regards Novotel

Handy for the Ricoh and Nearly Very Good - Easy Fixes Required

Classificação TripAdvisor 4.0/5

Wendy V Business - 22/10/2018 Avaliação certificada TripAdvisor

Much of this hotel has been recently refurbished and it's looking a lot smarter. Breakfast is good, but would be so much better if they fixed the plate warmer so you're not serving hot food onto stone cold plates. Staff generally friendly and obliging. Unfortunately (howler alert) - nowhere to plug in hairdryer/straighteners near the (unlit) mirror in the smart new rooms - I dried my hair using the TV screen reflection as the flex is too short to reach the mirror (grrr) - Novotel please fix this! If you can't run to installing additional sockets in the panel near the mirror, at least give us longer flexes on the hairdryers....

Dear Wendy Thank you very much for taking the time to review your stay at Novotel Coventry. I am pleased you enjoyed the breakfast, I have today checked the plate warmer and it is working ok, as in accordance with Health and safety guideline it cannot reach a temperature above hand held, I do apologise if the plates in it had not reached the desired temperature. With regards to the power point positioning for the hair dryer, in the recent refurbishment all of the rooms have had a power point installed adjacent to the mirror, this is with the exception to the adjoining rooms, which I believe you were allocated, this is being addressed, please accept my apology for the inconvenience. Thank you again for your feedback it is very important to the team and I to help us ensure we offer the expected level of service and product that the guest expects. Best Regards Jackie Clarke Novotel Coventry

Concert stay

Classificação TripAdvisor 4.0/5

briheidi Couples - 23/08/2018 Avaliação certificada TripAdvisor

Hotel was ok they are having a referb at the moment and the new room are very good i like the seperate bathroom & toilet!! The shower was great!! Could do with more towels in the room! Asked for more pillows & they were in the room when we got there!! All in all good hotel! Lift is a bit scary!!!!!

Dear Guest, Thank you for taking the time to leave a review. We are glad you enjoyed your stay. Looking forward to see you soon. Kind regards

Poor Service at Novotel Coventry M6 J3

Classificação TripAdvisor 2.0/5

femi_tosh Solo travel - 22/08/2018 Avaliação certificada TripAdvisor

I stayed at this hotel between 18th and 19th August 2018. I arrived the hotel, collected the key to my room, dropped off my bag and quickly dashed out without checking the room. I returned at about 2am and found out the room had not been properly cleaned. There was drink stain on the table next to the bed, there was also a red stain on the toilet seat when wiped with tissue, the bed was laid in a rush as the edges were rough, the T.V remote was missing and the intercom did not work when I tried to call reception. When I complained about the state of my room, the receptionist apologised and stated that I was the second guest to complain about my room on that day. He offered to clean the toilet and he also found me a remote. He was helpful to the best of his ability. I was promised that a manager would contact me to apologise and assure me of steps being taken to ensure that this does not happen in the future but 4 days and still counting I haven't heard anything from the hotel. I am very disappointed.

Dear Guest I would like to apologise for not responding to you before, I have been on leave, your feedback was passed to me and I have now had the opportunity to investigate and respond to you I am sorry that the room was not to our usual standard of cleanliness and the person responsible has been dealt with in the appropriate manner, I was pleased to read the receptionist did react, and I apologise for this inconvenience. Thank you for taking the time to proffer your feed back to me as this is important to the hotel, I would like to reiterate my sincere apologies to you for this oversight. Best Regards Jackie Clarke

Too Expensive

Classificação TripAdvisor 3.0/5

steve c Family - 29/06/2018 Avaliação certificada TripAdvisor

Recently stayed at the Novotel Coventry after my sons wedding reception . £139.00 for a double bed for the night is on the high side and they don't even throw in a breakfast which leaves a sour taste . The car park needs bird spikes on lamp posts and any thing birds settle on as there's quite a lot of bird s**t in the car park . The place is in the middle of a refit so some of the floors are out of bounds . the bit that's usable is clean and tidy and the staff are helpful . Bottled beer is expensive ( bud £4.00 a bottle ) draft beer reasonable ( stelar £4.25 a pint )

Dear Guest Thank you for your feedback. Our hotel has currently undergone a complete refurb and that's starting to be reflected in our prices and inline with the area. We can get a lot more and I'm sure you will agree the finish is lovely. I cannot really comment on what the birds leave in our car park, As an open area you will obviously see this everywhere and unavoidable. The prices again are reflective of a hotel and only slightly more then you would expect to pay elsewhere. We are glad you have mentioned how clean and tidy we are and the helpfulness of our staff. Regards Novotel

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