Novotel Coventry M6 J3 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 624 comentários

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garantido
Novotel Coventry M6 J3 - Image 1
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Novotel Coventry M6 J3 - Image 4
Wilsons Lane, Longford, M6 Junction 3, CV6 6HL COVENTRY, Reino Unido

Descrição

Extras do hotel

  • WIFI rápida e gratuita em todo o hotel

  • Restaurante descontraído, refeições frescas e flexíveis

  • Elegante bar no saguão, aberto das 11h até tarde

  • Oito espaços flexíveis para todos os tipos de eventos

  • Ao lado da M6, próximo ao centro da cidade e da Ricoh Arena

Nossas acomodações

Localização do hotel

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
Reino Unido

GPS:52.458137, -1.48902

Telefone

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

RESTAURANT

Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  624 comentários

Classificação no TripAdvisor  3.5/5  778 comentários

STAY AWAY

Classificação TripAdvisor 1.0/5

BECKY B Avaliação certificada TripAdvisor

Poor- Customer service dreadful-, faulty shower, and new room I was moved to was dirty. Food very average- certainly not fresh as advertised. Manager couldnt be bothered to even reply to my emails about my stay. Wont be staying in this Hotel again!

Hello H8361HObeckb, We're truly sorry to hear about your disappointing experience. This falls well below our usual standards, and we apologize for the issues you encountered with customer service, the shower, room cleanliness, and food quality. Your feedback is invaluable, and we will address these issues internally to prevent recurrence. Please accept our sincere apologies, and we understand your decision not to return.

It was a refreshing time at the hotel and the breakfast was delicious. The kitchen staff made sure there was enough.

Classificação TripAdvisor 5.0/5

K O Avaliação certificada TripAdvisor

All staff were exceptional i.e Management, reception, house keeping, bar, kitchen etc. They went above and beyond to make the stay enjoyable. They were warm, welcoming, and showed they cared about the customer. I would say, keep it going !

Hello 498KO, Thank you so much for your wonderful review! We are delighted to hear that you had a refreshing time at our hotel and enjoyed our delicious breakfast. It’s great to know that our kitchen staff ensured there was plenty for everyone. We are particularly thrilled that you found our entire team—management, reception, housekeeping, bar, and kitchen—exceptional. Our staff takes great pride in providing warm, welcoming, and attentive service to make every stay enjoyable, and it’s rewarding to hear that their efforts made a positive impact on your experience. Your kind words and encouragement mean a lot to us. We will certainly keep up the good work and look forward to welcoming you back for another enjoyable stay.

Stay Away

Classificação TripAdvisor 1.0/5

RahulDass Avaliação certificada TripAdvisor

I arrived at the hotel and checked in at about 8.30 and went down to the bar to have a drink before deciding to have a bite to eat. I had a look on the laminated document in the room which stated dinner was served until 9.30pm so had time to have a drink first. One of the staff members mentioned that the kitchen was closed and they had stopped serving food and with that no resolution of getting any kind of food. I therefore placed an order on deliveroo for some food. Having placed my food order I was very surprised as a couple of other guests arrived at the bar and proceeded to order drinks and food. I heard one of the team members at the bar said the kitchen was closed and thought nothing of it. How surprised was I when not 1 but 2 meals came out of the kitchen followed by a couple of desserts ice cream and a hot pudding that seem to have been just given away to a group of guys playing pool. Not too sure why I was turned away and other guests given preferential treatment with other plates of food brought out for others It's a shame as I will no doubt feedback to our company expenses regarding the experience and the hotel as it isn't what I expected of a hotel. I was due back in Coventry in a couple of weeks for a week stay and I will definitely be taking my companies business elsewhere following this treatment

Hello Rahul Dass, Thank you for taking the time to share your feedback. I am deeply sorry to hear about the disappointing experience you had during your recent stay. What you described is certainly not reflective of the standards we strive to maintain at Vibrant Stay Hotel. I sincerely apologize for the confusion and inconvenience regarding the kitchen's operating hours. It is unacceptable that you were informed the kitchen was closed while other guests received meals. This inconsistency in service is not up to our usual standards and I assure you that we will investigate this matter thoroughly to understand what went wrong and to prevent it from happening again. We value all our guests and aim to provide everyone with the same high level of service. I regret that we did not meet your expectations and that this incident has affected your plans to stay with us in the future.

Good overnight stay

Classificação TripAdvisor 5.0/5

Mike B Avaliação certificada TripAdvisor

Very friendly and efficient staff.very comfortable bed, good sized room with plenty of toiletries and hot drinks. Conveniently located for motorway football stadium and arena. Good bar service in the evening and very friendly staff. Good breakfast

Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our staff provided you with friendly and efficient service. It's great to know that you found the bed comfortable, the room well-equipped, and the location convenient for your needs. We're delighted that you also enjoyed our bar service in the evening and had a pleasant breakfast experience. Your satisfaction is our top priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future.

Great place

Classificação TripAdvisor 5.0/5

Andy P Avaliação certificada TripAdvisor

Place in the middle to meet family from London. We have come from Newcastle. Great service, rooms and food. Well done to the team. Manager on Friday went above and beyond. No negative issues on our trip. Will revisit.

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that our hotel served as a perfect meeting place for your family, especially considering the distance traveled from Newcastle and London. It's truly gratifying to know that you found our service, rooms, and food to be of high quality. I'll be sure to pass along your compliments to the entire team, and especially to the manager who went above and beyond on Friday. Recognition like yours motivates us to continue providing exceptional service to all our guests. We are delighted that your trip was free of any negative issues, and we look forward to welcoming you back for another visit. If there's anything specific you would like for your next stay, or if you have any suggestions to make your experience even more enjoyable, please feel free to let us know. Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you and your family again.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 345 comentários 8.5/10 Localização
  • 923 comentários 6.9/10 Quarto
  • 744 comentários 8.1/10 Serviço
  • 10 comentários 1.2/10 Wifi
  • 457 comentários 4.9/10 Limpeza
  • 304 comentários 6.9/10 Café da manhã
  • 268 comentários 4.7/10 Comida
  • 229 comentários 5/10 Comodidades

Com a tecnologia Trustyou

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.