The second night was particularly noisy, with a large Wedding part staying at the Hotel. I lost half a nights sleep and had to complain, both to the night staff and the people concerned. Only one small lift was working, out of two, with no access to stairs, posing an extra Covid risk. The room was not serviced during my stay either.

The staff and rooms at the IBIS in central Northampton are superb . Bedroom and bathroom are just what you need and the breakfast is absolutely fabulous. All the staff make you feel welcome and will sort any problems you have out and they are always friendly and polite.

Stay here on average once a week for business and have subbed reviews before. I seriously have never had an issue here and the service from everyone is so friendly & professional. The IBIS Northampton has had to deal with road closures and rooms not being available on the 4th floor due to recent storm damage (Ciara & Dennis). But this has been dealt with without fuss, with communications to customers and with the usual smiles from everyone. Excellent team all round.

This was supposed to be a romantic night away with my hubbie but the kids cub camp being cancelled soon changed that! Despite the hotel roof being damaged, 1 floor being unusable, the surrounding roads being closed, no phone line and the boiler breaking the staff were amazing. They were helpful, polite and professional despite some customers seeming to think they were personally responsible for storm Dennis! They offered solutions to the problems they were able to solve and did an amazing job under the circumstances. Well done and thank you.

Good location and handy for our commute. Accessible from motorway, clean rooms, good shower, excellent breakfast, friendly staff only issue car parking £8:00 pretty expensive for 1 night and would have thought as we were staying at the hotel a discount for parking.