Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 2,881 reviews

Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
United Kingdom

GPS:53.407618, -2.995191

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,881 reviews

TripAdvisor Rating  4.0/5  3,762 reviews

Hotel Review

TripAdvisor rating 3.0/5

MargaretAnne V TripAdvisor review

Large Room stained carpets run down problem with shower working had to figure it out ourselves for a highly rated hotel breakfast was terrible only stayed one night with tour group hotels claim they are short staffed not very friendly

Fix the lifts!!!

TripAdvisor rating 3.0/5

ryanlT6289CE Business - TripAdvisor review

Tired and dated hotel in need of significant investment. I knew what I was getting when booked but the location was handy for me for a meeting. The lift saga continues with only 1 of three working in a massive hotel. What will they do when this one fails too? Result is a long wait to use the lift, if you manage to squeeze in it's up and down like a yoyo to various floors taking forever to get to where you want to go. Air con in the room was good. Room tatty and cleaning not the best. Breakfast lacked choice and poor quality. Lots of better hotels in Liverpool from different brands that are better and generally cheaper

Lovely outside, rather dated inside

Customer review rating 3.5/5

Wendywoo Couples - Confirmed reviews ALL

A little disappointed that the room was dated, although the bedroom itself spacious with great views of the Liver building and river Mersey. A little inconvenient that 2 of the 3 lifts were out of order.

Well situated..pleasant stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Pleasant convenient stay.

Terrible nights stay

TripAdvisor rating 1.0/5

Explore228261 TripAdvisor review

On arrival had booked a twin room but was given a double. When told reception they said they had no twin rooms left🤦🏻‍♂️ after returning to the room on the fourth floor was woken by a large group of individuals staying in a room on the same floor at 4:20, this party/gathering went on all night till morning. Contacted night porter, wasn’t interested, contacted manager in the morning to which he told me he would get back to me, never did. Have since emailed hotel again no reply. Very poor communication. Would avoid

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Other web-users rate our hotel

  • 2,877 reviews 9.3/10 Location
  • 4,794 reviews 5.8/10 Room
  • 3,246 reviews 8.2/10 Service
  • 27 reviews 6/10 WiFi
  • 2,086 reviews 5.1/10 Comfort
  • 1,935 reviews 3.7/10 Cleanliness
  • 1,707 reviews 6.8/10 Breakfast
  • 1,158 reviews 2.7/10 Amenities

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