Mercure Exeter Rougemont Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 523 reviews

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ALLSAFE approved hotel

Hotel extras

  • Located opposite Exeter Central train station. Within walking distance to the Cathedral.

  • Central location near the High Street, Exeter Underground Passages and University.

  • 6 dedicated meeting rooms accommodating up to 250 guests

  • Wedding facilities capable of accommodating 250 guests

  • The hotel offers limited onsite private parking. Subject to availability.

Our accommodation(s)

Hotel location

Mercure Exeter Rougemont Hotel

Queen Street
United Kingdom

GPS:50.72575, -3.533418

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  523 reviews

TripAdvisor Rating  3.5/5  841 reviews

The lady on reception that works nights

TripAdvisor rating 5.0/5

danstanbury TripAdvisor review

Elaine was very attentive when I came back after hours wanting something to eat Nothing was too much trouble when it came to wanting snacks after a heavy night on the drinks with friends She is a credit to the business and someone to keep hold of

Elaine on reception

TripAdvisor rating 5.0/5

Luke C TripAdvisor review

Elaine I’m reception made our stay much more pleasant with how much attention to detail she gave the customer journey was second to none Will definitely stay with them again A credit to the business and will definitely recommend

Lovely old hotel

TripAdvisor rating 5.0/5

Megan T TripAdvisor review

This was the best hotel of our entire 4 week trip around the uk. Great location, charming building, helpful staff. The only downside was no aircon in the middle of a heatwave. Would definitely stay here again

Dear M1196DSmegant Thank you for letting us know about your recent experience staying with us at the Mercure, Rougemont Hotel in the heart of Exeter. I was pleased to read your very kind words for the both the hotel and team, with whom I will share your review as I am sure this will serve as great motivation for them all. The weather has been amazing during the month of September following a rather poor summer, for the comfort of all we have supplied all rooms with complimentary water and we will be reviewing the potential of A/C in our lovely hotel in the future. Thank you again and we look forward in welcoming you back when you next return to the area, please do reach out to us direct so that we can ensure that your expectations are met once again. Kind Regards Mark Postlethwaite

Vegan on business

TripAdvisor rating 4.0/5

398charleyh Business - TripAdvisor review

Visited on a business trip and just stayed at the hotel, without breakfast as breakfast was so expensive! But it’s not far from other places offering a cheap breakfast and is ideally located near the town. The rooms are comfortable and modern, which contrasts the classical style of the rest of the communal areas. They have lemon, cucumber, fruit and plain flavoured water in the lobby which was yummy. The hotel used to be an old Manor House, which they’ve now divided the bigger rooms into lots of hotel rooms. This creates a maze to find your room and blends fancy staircases with servants staircases. A unique feel.

Dear 398charleyh We appreciate you taking the time in letting us know of your recent business trip and stay at the Mercure Rougemont Hotel in Exeter. Thank you for your kind words for the property and location, situated in the heart of the city centre and in easy reach of the many restaurants and shops the historic city has to offer. We hope to welcome you back when you are next in the area. Kind Regards Mark Postlethwaite

Good stay

Customer review rating 4.0/5

Kevin A. Business - Confirmed reviews ALL

A really enjoyable evening attending a business award ceremony. The room was clean, spacious but it was a very warm night. A fan was provided but this wasn't able to cope with the heat. Hopefully, air conditioning will be considered in any future refurbishment. Staff were excellent and so was the food. Overall we enjoyed the stay.

Dear Kevin, We very much appreciate your comments regarding your stay at the Mercure Exeter Rougemont Hotel. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will further share your comments relating to AC with the senior team for future investment plans. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

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Other web-users rate our hotel

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