Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 390 reviews

Best price
guarantee
Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, United Kingdom

Description

Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Our accommodation(s)

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Telephone
Fax +44 1392 413549

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  390 reviews

TripAdvisor Rating  3.8/5  3,278 reviews

Great service backed by thoughtful support during a difficult time

TripAdvisor rating 5.0/5

Derek Long G TripAdvisor review

Front desk (day and night) were excellent help to me especially Page and Biola (sorry it was late at night) as I was there for my mother's funeral. Staff were excellent and Page arranged a small gesture of condolence for us. My wife enjoyed the pool and steam room.

Customer review rating 2.0/5

Gareth J. Couples - Confirmed reviews ALL

Great location with car park (chargeable), great room, but the whole experience was spoiled by the fact that the heating in the room didn’t work, and the heaters provided to compensate were not efficient or adequate. Situation not helped by freezing temperatures outside.

Dear Gareth J., Thank you for taking the time to tell us about your experience at the Mercure Exeter Southgate Hotel. I am sorry that your experience did not meet your expectations. We take every feedback very seriously. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team

Customer review rating 5.0/5

Neil B. Friends - Confirmed reviews ALL

Every member of staff were extremely helpful and friendly.

Dear Neil, Thank you for your review. We are thrilled to hear that you have enjoyed your stay with us. We hope to see you return in the new year! Best wishes, Front Desk

Customer review rating 4.5/5

Patricia R. Couples - Confirmed reviews ALL

Short trip to visit family, located close to town easy to walk into and close to family. Easy to get to coming from motorway.

Dear Patricia, Thank you for your review. We are thrilled to hear that you have enjoyed your stay with us. We hope to see you return in the new year! Best wishes, Reception

A Good Choice

TripAdvisor rating 5.0/5

LauraDaveJames TripAdvisor review

The hotel has a good location in the centre of Exeter with a good car park. The staff were all friendly and helpful. The room was a good size. Breakfast was good. We enjoyed our stay and would stay here again.

Thank you for your review, We are glad you enjoyed your stay, especially our rooms and staff, We look forward to welcoming you back again, Best wishes, Reception

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,040 reviews 9.3/10 Location
  • 1,509 reviews 5.7/10 Room
  • 1,166 reviews 8.6/10 Service
  • 12 reviews 4.1/10 WiFi
  • 766 reviews 5.1/10 Comfort
  • 506 reviews 5.5/10 Cleanliness
  • 480 reviews 7.6/10 Breakfast
  • 460 reviews 4.8/10 Value

Powered by Trustyou

Our other establishments nearby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.