ibis Styles Manchester Portland Hotel 3 stars

Customer review rating 4.1/5 6,657 reviews

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ibis Styles Manchester Portland
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Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 1km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
Business services
  • Copy/print service availablePaying
Information message

Hotel location

ibis Styles Manchester Portland

Portland Street
3 To 5
M16DP
manchester
united kingdom

Tel: +448713769026

Fax: (+44)8719711752

Check-in from 14h00

Check out up to 12h00

  • MANCHESTER PICCADILLY GARDENS :  Various PICCADILLY

  • By plane

    MANCHESTER At 16.09km / 10 miles

  • By train

    PICCADILLY STATION At 1.93km / 1.2 miles

GPS :53.480173, -2.235233

Our accommodation(s)

The rooms at the Portland Hotel have a private bathroom with free toiletries. Rooms offer tea and coffee making facilities, a work desk, air conditioning and a hairdryer. All rooms also have a flat-screen TV. Rooms offer tea and coffee making facilities, along with a work desk, air conditioning and a hairdryer. All rooms have a flatscreen TV with Freeview.

The Queen (large double)

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

The Compact (small double)

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

The Solo

  • Max. number of persons: 1
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

JAMBOREE FOODFEST & BAR

Type of cuisine: International

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Manchester Portland

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,657 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,139 reviews

Below satisfactory stay, will not be returning

Customer review rating 4.1/5

L V. Solo - 07/09/2020 Confirmed reviews ALL

Inconvenient location if driving - no hotel parking available, and the roads to get as close as possible are currently a disaster with so many one way operations/bus and pedestrian zones etc (I do appreciate this is not the fault of the hotel). Absolutely no care or respect was given to the fact we are still currently in the midst of a pandemic, with NO health and safety measures being enforced whatsoever. There was no request to sanitise hands on entry, no masks were being worn, no social distancing in place...it’s all very well displaying posters regarding this, but if these things are not enforced or even followed by staff then it shows a complete disregard for them. Breakfast was embarrassing, with the poorest selection of food available I have seen at any hotel, which kept running out continually. Tables were left messy and unclean, there were no mugs for hot drinks...the list goes on. Clearly the hotel was understaffed as on multiple occasions the front desk was unmanned, leaving guests waiting a considerable length of time for assistance (and as mentioned above, breakfast service was atrocious and could have been helped with additional staff). The shower gel bottles in my room were both empty, and I was not provided with a hand towel. Thank goodness I had only booked for one night here as if I had arranged a longer stay, I would have cancelled the following nights. I will not be returning to this Ibis and it’s very unlikely I will now visit any others in the future. I would strongly advise against any plans to stay here, and will certainly not be recommending to anybody.

Great location

Customer review rating 4.1/5

Nicky M. Couples - 07/09/2020 Confirmed reviews ALL

Perfect

Satisfactory Stay

Customer review rating 4.1/5

Alan Solo - 06/09/2020 Confirmed reviews ALL

The room was a bit larger than I had expected from the website description, and all was in good order. The breakfast I can only describe as 'fair', the choice being rather limited. The evening meal was a disaster: the menu advertised in the lifts and on posters outside and in the corridor were found not to apply when I enquired at the bar, and I great difficulty in understanding the over quiet voice and accent of the barmaid; the substitute menu was very limited in choice. Some major management initiative is needed in the catering department.

Central, pleasant stay

Customer review rating 4.1/5

Dawn B. Couples - 04/09/2020 Confirmed reviews ALL

We booked 1 night stay, had a lovely time, room was nice and clean with a good sized shower. My only 2 issues were the cost of parking near the hotel, even with a discount it raised the overall cost of our stay significantly. The other issue was in the corridor in which our room was located had an intense smell of rotten rubbish/bins, the smell remained in the corridor only, the rest of the hotel was fine including our room. Reception staff welcoming! We did not report the smell

Well located, clean and good value for money

Customer review rating 4.1/5

Nr Solo - 01/09/2020 Confirmed reviews ALL

Says it all in the title

Not back to norma

Customer review rating 4.1/5

Noel Couples - 01/09/2020 Confirmed reviews ALL

Room was nice and clean. Air con was good. Staff were friendlu/ But the staff hadn't seen the Ibis Bufget Business card before & wouldn't give me the 10^ discount on drinks and snacks. There was no food for an evening meal.

Customer review rating 4.1/5

Natikrk Solo - 31/08/2020 Confirmed reviews ALL

Staff is lovely.

Brilliant location and excellent hotel

Customer review rating 4.1/5

Nicki W. Couples - 24/08/2020 Confirmed reviews ALL

A night away, fur shopping and drinking, brilliant location , very quirky and very clean. Loved every second and would go again

Great hotel

Customer review rating 4.1/5

Imogen L. Business - 23/08/2020 Confirmed reviews ALL

Khalid (the GM) was exceptionally helpful and most accommodating to our needs. I really liked the hotel, funky design, great layout downstairs and the rooms had everything you need. Fantastic value for money. We will be returning. Thank you to the whole team for your hospitality.

Great Location for what we eanted

Customer review rating 4.1/5

Neal B. U. Business - 20/08/2020 Confirmed reviews ALL

Nice hotel given the times we are in. Staff were nice and pleasant and very responsive. Bar area a bit slow at times, but who really cares when you are not in a rush

Great stay and location

Customer review rating 4.1/5

Sharon Families - 18/08/2020 Confirmed reviews ALL

Great staff, hotel, breakfast and comfy bed. Location good too so will be back soon. The only fault was the people in the room above us smoking and then throwing cigs outside our window still lit!

Great stay

Customer review rating 4.1/5

Tim Couples - 17/08/2020 Confirmed reviews ALL

Great stay, really friendly staff and the breakfast was ample

Good stay

Customer review rating 4.1/5

Anonymous Couples - 15/08/2020 Confirmed reviews ALL

Okay

Last Business Trip to Manchester

Customer review rating 4.1/5

K D. C. Business - 14/08/2020 Confirmed reviews ALL

I have been staying here every two or three months for3 pr 4 days attire over the past 5 years. The service has nearly always been excellent and the staff are friendly and very helpful. Ideally positioned for public transport , good nearby places to eat out in the evening and quiet and safe in the centreof the city. also a very reasonable price.

Perfect stay with a family

Customer review rating 4.1/5

Ali Families - 09/08/2020 Confirmed reviews ALL

I stayed one night with my family as i have an exam in Manchester. I forgot to call before for Baby cot but a lovely woman call Kasha at reception she was fully helpful and manage to give me a quick check in with beautiful room and she already ask the team to add the baby cot ... little thing make different. I had the pleasure to chat with the GM Mr. Khalid who was friendly and explained to me all the facilities at the hotel as well as provide us with welcome drink as we had a bit long trip to Manchester. Highly highly recommended this Hotel More

Good location

Customer review rating 4.1/5

L&m Couples - 24/03/2020 Confirmed reviews ALL

Had to wait for my room although I had a text message to say it was ready. Bed mattress very firm as were the pillows.

Dear LESLIE A., Thank you for taking the time to tell us about your experience at the ibis Styles Manchester Portland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem, preventing future occurrences, and ensuring that our rooms are meeting if not excel our guests standards. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ryan Thorpe

Good stay

Customer review rating 4.1/5

Claire Friends - 22/03/2020 Confirmed reviews ALL

Great room and happy helpful staff

Dear Claire A., We very much appreciate your comments based on your stay at the ibis Styles Manchester Portland. It is always a pleasure to receive positive feedback on our facilities and staff. I will pass this down to our members of staff as this comment will encourage them to improve on their quality of services even further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Thorpe

Always a very good place to stay

Customer review rating 4.1/5

Richard S. Couples - 21/03/2020 Confirmed reviews ALL

Very good in all aspects, pleased to get a view.

Dear Richard S., We are glad to receive your comment regarding your stay with us at the ibis Styles Manchester Portland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for passing on your experience with us, and we hope you come back and stay again. Sincerely, Ryan Thorpe.

Great location

Customer review rating 4.1/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Great location, lovely staff, good choice for breakfast. Only 1 complaint, our room at the back, we were woken up by delivery very noisy.

Dear SUSAN H., We very much appreciate your comments regarding your stay at the ibis Styles Manchester Portland. It is always a pleasure to receive positive feedback relating to our members of staff and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also like to give our dearest apologises based on your sleep being disprupted so early in morning. Thank you again for sharing your experience, and we hope your next visit will be better than the last one, and we'll ensure next time that you get a good night's rest. Sincerely, Ryan Thorpe.

Well located but tired room

Customer review rating 4.1/5

James Business - 20/03/2020 Confirmed reviews ALL

One night business trip arriving late and departing early. Reception bright and spacious with a very informal set-up. Was greeted on arrival by a friendly and helpful member of staff who provided all the information I needed for my stay. Unfortunately the room I was in was tired and in need of a refresh. Perfectly comfortable, but paint peeling, rattling window, dirt under bed (where vacuum can't reach). As a tired traveller staying in the room for 8 hours or so, it didn't affect me, but if i had been there longer, it would have. Good hotel but let down by this particular room.

Dear JAMES B., We very much appreciate your comments regarding your stay at the ibis Styles Manchester Portland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalid Sioud and team General Manager

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