ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,174 reviews

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ibis Styles Manchester Portland Hotel - Image 1
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Portland Street, 3 to 5, M1 6DP MANCHESTER, United Kingdom

Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Our accommodation(s)

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 to 5
M1 6DP MANCHESTER
United Kingdom

GPS:53.480173, -2.235233

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,174 reviews

TripAdvisor Rating  3.5/5  1,701 reviews

Cheap and simple

TripAdvisor rating 4.0/5

the-geordie-racer Friends getaway - TripAdvisor review

Canny little place, though the room was cold overnight, you could get an uber food delivery to the front door. Clean enough and easily accessible to get to the arena. Most places are walkable but we did get taxis to canal street. Breakfast was decent. Our triple room did have a bunk bed, but the room was big enough for us.

Excellent service from the hotel staff, the rooms were not good

TripAdvisor rating 3.0/5

Florencia M TripAdvisor review

The positive thing we were very happy with was the amazing service received from all the staff, specially Zaynab who has given us a smile everyday and provided an excellent service. 5 stars for them On the negative side, we were not happy with the rooms. The room was cold, the heater was not working good, the extractor was also not working correctly, the curtains could not close correctly so people from the street could see inside.

Rudest staff ever!

TripAdvisor rating 1.0/5

Stuart A TripAdvisor review

Added someone to my room, got told it would not include breakfast for the 2nd person. No problem how much is it £12.95 but it’ll only cost you £4 as you are a member! Great!! paid the £4 on arrival! Room very small but ok for the night! Arrives at breakfast to be told in a very unsatisfactory tone only 1 breakfast on this room!!!! Told her the above only to have her snap back, I’ll check!! After entering and taking a table, we got approached by the rudest staff member I’ve ever met who demanded the extra money! No hassle paying for the crap breakfast but the manners of him! Standing with his hands in his pockets dealing with customers making me feel like a criminal for the mistake of 2 members of staff! If he is management, good luck to your business.

Dear Stuart A, Thank you for taking the time to share your experience with us. I would like to sincerely apologize for the lapse in communication you encountered during your stay, as well as the tone and approach from our staff, which clearly fell below our usual standards of professionalism and hospitality. To clarify, breakfast is always £12.95, even for ALL – Accor Live Limitless members, and all of our staff are trained to adhere to this policy. I regret that there was a misunderstanding regarding the cost, which led to confusion during your breakfast. Your feedback regarding the staff’s demeanor is deeply concerning, and I assure you that we will address this internally to ensure all guests are treated with respect and courtesy. As a valued Accor member, we highly recommend booking directly through Accor channels to ensure that you receive all applicable benefits and entitlements seamlessly. I apologize again for the negative experience you had and appreciate your candid feedback, as it helps us improve. We hope you’ll consider giving us another opportunity to provide you with a more positive experience in the future. Warm regards, Adam Greenway Front Office Manager

Good stay

Customer review rating 4.5/5

Claire-emily Solo - Confirmed reviews ALL

Hotel is in an ideal location for shopping, restaurants, transport links. The whole of the inside of the hotel is kept nice and clean.

Hello Claire-Emily, Thank you for your wonderful feedback! We’re delighted that you enjoyed your stay and found our location convenient and the hotel clean and comfortable. It’s great to see you had such a positive experience with our team and services. We truly appreciate your recommendation and look forward to welcoming you back in the future. Kind Regards, Front Office Supervisor.

Great hotel

Customer review rating 5.0/5

Lin Families - Confirmed reviews ALL

Perfect location.. went to see Paul McCartney and got tram nearby to arena. So location great for shops too and Xmas market. Very clean toom

Hello Lin, Thank you for taking the time to share your experience. We’re thrilled to hear that you enjoyed your stay with us, and that our location was ideal for your trip to see Paul McCartney and explore the Christmas markets. It's also wonderful to know that you found your room to be very clean and comfortable. We appreciate your kind words about our team and are glad that you found check-in and check-out efficient. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit to Manchester. Kind Regards, Front Office Supervisor.

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Other web-users rate our hotel

  • 2,783 reviews 9.7/10 Location
  • 3,351 reviews 5.9/10 Room
  • 2,298 reviews 8.5/10 Service
  • 50 reviews 7.3/10 WiFi
  • 1,934 reviews 4/10 Comfort
  • 1,298 reviews 7.2/10 Cleanliness
  • 775 reviews 7.3/10 Breakfast
  • 379 reviews 6.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.