Customer review rating 4.6/5 1,398 reviews
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336 rooms and suites (some renovated in 2018)
40 conference rooms (largest 2400m²) with hygiene standard & MOA safe seal
1830 sq. ft. (170 m²) fitness center
Excellent transport links to TXL airport and ICC Berlin, by car and by public transport
By far safe: spacious hotel area & comprehensive hygiene & safety concept
Check-in from 15h00
Check out up to 12h00
Paying
Stephanstrasse 41
10559
berlin
germany
Check-in from 15h00
Check out up to 12h00
BUS 123 : 123 Stendaler Strasse
HAUPTBAHNHOF : 123 Stendaler Strasse
U9 : U 9 BIRKENSTRASSE
BERLIN TEGEL At 6km / 3.73 miles
GPS :52.532171, 13.344161
Our 4-star hotel has 336 air-conditioned rooms with a flat-screen TV, free WIFI and a desk. Choose between spacious Standard Rooms and large Privilege Rooms. Our particularly spacious Executive Suites and Family Rooms offer enough room for up to 4 people. One child up to the age of 12 can stay in the parents' room free of charge. Pets also welcome (EUR 25 per day).
Number of meeting rooms: 48
Maximum size: 2,422 m²
Maximum capacity: 2000 people
Maximum banquet capacity: 900 people
Safe stay
Tom Business - 20/10/2020 Confirmed reviews ALL
A weird COVID experience where all contact was kept to a minimum, but under the conditions, it was all fine
Db Business - 03/10/2020 Confirmed reviews ALL
Always quality Front desk always has trouble with Accor points system, guess its badly written software As a silver member, a large bottle of water seems a mean greetings award. This decision to not service the room during your stay means consumables always run out-coffee making items. Last time I stayed, service was bad, was promised extra special service next time, never happened.
Problematic hotel
Dominik Solo - 20/09/2020 Confirmed reviews ALL
First of all the hotel has very unclear signs, there is so problematic to find way from parking to reception desk and from rooms to restaurant. I had also problem with AC, in my room was 29 degrees and it was not possible to change it. I report to front office about it, they told me that somedoby from technical staff came to me to fix problem. They never came. After half hour I asked Front Offcie to change my room, I get new one byt woth lower standard (I booked privilige, new room was a standard room). At the morning, when I procced to checkout, I get information that I can’t get lower price, because I asked for changing room by myself. It was doesn’t metter that in original room was really hot, and I asked for new room due to technical reason. Finally I get parking for free, but staff was unhelpful.
Bof
Anonymous Couples - 02/09/2020 Confirmed reviews ALL
Un hôtel au style Has been
Not up to normal standard
Del B. Business - 24/07/2020 Confirmed reviews ALL
No room service, no response from my request for fruit, received macaroons instead? No milk for morning drinks. Clearly not enough staff.
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