ibis Melbourne Central 3,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 3.055 görüş

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399 Little Lonsdale Street, 3000 MELBOURNE, Avustralya

Açıklama

Otel ekstraları

  • Located in downtown Melbourne, with free tram available for your convenience.

  • 24-hour reception, and free Wi-Fi available.

  • On-site restaurant and bar as well as an array of dining options available nearby.

  • Affordable and well appointed rooms of varying comfort levels with all the tech you need.

  • Access to 4.5 star guest services from Novotel for luxury on a budget.

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Otelin konumu

ibis Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Avustralya

GPS:-37.81192, 144.96009

Telefon
Faks +61 3 9929 8858

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  3.055 görüş

TripAdvisor Derecesi  4.3/5  316 görüş

SIMPLY A PLEASURE

Tripadvisor puanı 5.0/5

DIMITRIOS5061 TripAdvisor onaylı yorum

I have used this Ibis hotel 3 times this year , Feb, Jul and Dec for a stopover after my flight from Athens Greece, before returning home to Adelaide the next day. I like everything about this hotel , a good quality guest computer, great restaurant, impeccable room, convenient location, Professional staff and not least, essential for me a late checkout, for which I am most appreciative . I would like to take this opportunity to mention two long standing exceptional staff members that make the check in process a pleasure even after a 23 hour flight from Europe. Harshita and Suttida, both Reception GSA, Professional, intelligent and welcoming with charming personalities.

Perfect base for solo travellers to explore Melbourne!

Tripadvisor puanı 5.0/5

kuhhllaire TripAdvisor onaylı yorum

This is a great base for exploring the city. The compact double room is the perfect size for a solo traveller and my room was modern and very clean. But the highlight is definitely the amazing location — the entrance is literally a minute’s walk from Hardware Lane and 5 mins from Melb Central! Great value for money as well. Will definitely stay here again when I’m next in town!

Dear Kuhhllaire, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your modern, clean room and found our location perfect for exploring Melbourne. It’s great to know you also found good value in your stay. We truly appreciate your kind words, and we hope to welcome you back soon. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

Good value for money but not enough staff available

Tripadvisor puanı 3.0/5

Matt G TripAdvisor onaylı yorum

I’ve stayed here a few times and find it good value for money, given the central location in Melbourne. The rooms are compact but clean and functional. I don’t like that the hotel pushes you to check in with self-service kiosks that do not recognise any of your Accor status benefits or provide any information about the hotel. For example, I have Platinum Accor status which includes breakfast, but the check-in kiosk asked if I wanted to add breakfast for $50. At the time I checked in, there was only one staff member working at the neighbouring Novotel reception and a very long line. The ALL priority checkin desk was unattended. This isn’t really enough staff. Finally, the hotel sends you a WhatsApp message after you check in and out which seems like a personal message from a human, as it says “I hope your check-in went smoothly. It is great to have you with us at Ibis Melbourne Central. How is everything with your room? …” But when I replied to this message with a question, I got no reply. Perhaps the hotel should make it clearer that this message comes from a bot if that’s the case.

Dear Matt, Thank you for sharing your detailed feedback. We’re glad to hear you find our hotel good value for money and appreciate our central location, clean rooms, and functional facilities. We sincerely apologize for the issues you experienced with the self-service kiosks, the limited staff at check-in, and the ALL priority check-in desk. Your feedback regarding Accor status recognition and the WhatsApp messaging is very important, and we will review these processes to ensure a smoother and more transparent experience for our loyal members. We appreciate your loyalty and comments, and we hope to welcome you back soon for a more seamless stay. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

I have stayed here at least 20 times. Simple, clean, modern room. If you don’t mind it small, go for it!

Tripadvisor puanı 4.0/5

James2727 TripAdvisor onaylı yorum

I have stayed here at least 20 times. Simple, clean, modern room. If you don’t mind it small, go for it! Central location. Great restaurant

Dear James, Thank you for your wonderful feedback and loyalty! We’re delighted to hear that you continue to enjoy our clean, modern rooms, central location, and nearby restaurant. We truly appreciate your support, and we hope to welcome you back soon. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

Avoid

Tripadvisor puanı 1.0/5

V2885JXkevinh TripAdvisor onaylı yorum

Our room had no reasonable provision for luggage. It had a small area that also had a ironing board in it. They came and took the board when I asked but it was still to small for a small checked bag. See the pics. It had 2 drawers. I was deep and 3/4 full of safe. The other was on the floor and shallow. But that's ok, because there wasn't anywhere to put an empty suitcase. We were on a 6 week trip so we each had 1 checked size and 1 backpack. We couldn't even place the bags under the bed because it had a solid base. The shower was terrible due to constantly changing temperatures and the overhead shower head meant you couldn't get away from it. Im a Marine. I like order and hate disorder. Our room couldn't be organized. We had 2 rooms. 1 was for a friend. They didn't even clean her room 1 day. And another day she had to leave while it was cleaned. This hotel was poorly designed and engineered. Who designs a hotel room with out making provisions for suitcases? The bed was good and the staff friendly. That was its only good points.

Dear Kevin, Thank you for taking the time to share your experience with us. We truly appreciate your honest and detailed feedback, and we're sorry to hear that your stay did not meet your expectations. We understand how important practical storage solutions are, especially for guests on extended trips, and we regret that the room design did not accommodate your luggage needs. Your comments regarding the lack of space for bags, the limited drawer configuration, and the bed design have been noted and will be shared with our design and operations teams for future consideration. We also apologize for the inconvenience caused by the shower's inconsistent temperature and the housekeeping issues your friend experienced. This is certainly not the level of service we strive to deliver, and we will be reviewing this with our team to prevent similar occurrences. On a positive note, we’re pleased to hear you found the bed comfortable and appreciated the friendliness of our staff. Guest comfort and satisfaction are very important to us, and your feedback helps us identify where we can do better. Thank you again for your valuable input. Should you consider staying with us again, we would be happy to assist in finding a room configuration that better suits your needs. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

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Hizmet sağlayıcı Trustyou

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Melbourne şehrindeki tüm otellerimiz

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